Windows Vista Forums

Two users one e-mail address
  1. #1


    Chel42 Guest

    Two users one e-mail address

    My husband and I have different user accounts but we have the same e-mail
    address. On my old computer (XP), all the e-mails went to the both users.
    With windows mail, I get some e-mails and my husband gets some, yet we have
    the same e-mail address. I have missed some important e-mails that have gone
    to my husbands account and not mine. How do I solve this issue.
    --
    chel42



      My System SpecsSystem Spec

  2. #2


    Charlie Tame Guest

    Re: Two users one e-mail address

    Chel42 wrote:
    > My husband and I have different user accounts but we have the same e-mail
    > address. On my old computer (XP), all the e-mails went to the both users.
    > With windows mail, I get some e-mails and my husband gets some, yet we have
    > the same e-mail address. I have missed some important e-mails that have gone
    > to my husbands account and not mine. How do I solve this issue.



    Okay, are we talking email address provided by your ISP here? Example
    someone@ISP.com

    If so what is likely to be happening is that you look at the email and
    all that you see when you look is marked by the server as "Read".
    Sometime later your husband looks and anything new that he reads is
    marked by the server as "Read". This is because as far as the ISP's mail
    server is concerned "That computer" has already had copies of "That email".

    What you probably had set up in the mail options on XP is "Leave a copy
    on server" and "Remove from server when deleted" and / or "Remove from
    server after XX days". The latter prevents your server from filling up
    if you never delete anything. I assume you were using Outlook Express,
    the much maligned free mail and newsreader that lot of people now wish
    they had back

    This does depend on the type of mail used by your ISP but seems like it
    is a POP / SMTP account and that would fix the problem. You could also
    just ask for another email address, I think most will provide more than
    one if you ask.

    Open mail, go tools>accounts>click account name and go properties. Under
    the advanced tab is where you will find those options - by default they
    are blank.

    Don't put your email address in any newsgroups like this one by the way,
    they get "Harvested" by spammers, but if you have further questions you
    can mention the ISP and the type of mail.

      My System SpecsSystem Spec

  3. #3


    Roland Bierlein Guest

    Re: Two users one e-mail address

    Buenas tardes: *Chel42* escribió:

    > My husband and I have different user accounts but we have the same e-mail
    > address. On my old computer (XP), all the e-mails went to the both users.
    > With windows mail, I get some e-mails and my husband gets some, yet we have
    > the same e-mail address. I have missed some important e-mails that have gone
    > to my husbands account and not mine. How do I solve this issue.


    Best solution would be, if your email provider supports this, to switch
    to IMAP instead of POP3. This way, all messages would stay on the server
    and even status indicators like Read, Replied To etc. would be available
    to both of you.

    Second best way, for both user accounts go to the Windows Mail email
    account's properties, the Advanced tab and select in the Deliveries
    section to keep messages on the server. That way, both of you will be
    able to download all messages. Don't forget to check the option to delete
    the messages after some days, else your postbox will fill up over time!

    HTH

    Saludos
    Roland
    --
    Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
    .... Versicherungsfälle ...
    "Ein unsichtbares Fahrzeug kam aus dem Nichts, stieß mit mir zusammen und
    verschwand dann spurlos."

      My System SpecsSystem Spec

  4. #4


    Chel42 Guest

    Re: Two users one e-mail address

    hi Charlie Tame, Thanks for replying. Yes we have only the one e-mail
    address. When I used XP on my old computer we only had one e-mail address,
    but the e-mails used to go to both of our user accounts at the same time. It
    didn't matter who logged on first we always got the same e-mails. But with
    Vista, I get some e-mails that he doesn't get. He gets e-mails that I don't
    get. Yet we still have that one e-mail address. We haven't changed our e-mail
    since we changed to vista, so it's the same settings. I'm not that good with
    computer's so maybe I am not understanding properly what you are trying to
    explain to me. I did as kyou said and went to
    tools>accounts>Properties>Advanced. The two blank boxes in there are "This
    server requires a secure connection"and " use simple search filter". Thanks
    for your patience.
    --
    chel42


    "Charlie Tame" wrote:

    > Chel42 wrote:
    > > My husband and I have different user accounts but we have the same e-mail
    > > address. On my old computer (XP), all the e-mails went to the both users.
    > > With windows mail, I get some e-mails and my husband gets some, yet we have
    > > the same e-mail address. I have missed some important e-mails that have gone
    > > to my husbands account and not mine. How do I solve this issue.

    >
    >
    > Okay, are we talking email address provided by your ISP here? Example
    > someone@ISP.com
    >
    > If so what is likely to be happening is that you look at the email and
    > all that you see when you look is marked by the server as "Read".
    > Sometime later your husband looks and anything new that he reads is
    > marked by the server as "Read". This is because as far as the ISP's mail
    > server is concerned "That computer" has already had copies of "That email".
    >
    > What you probably had set up in the mail options on XP is "Leave a copy
    > on server" and "Remove from server when deleted" and / or "Remove from
    > server after XX days". The latter prevents your server from filling up
    > if you never delete anything. I assume you were using Outlook Express,
    > the much maligned free mail and newsreader that lot of people now wish
    > they had back
    >
    > This does depend on the type of mail used by your ISP but seems like it
    > is a POP / SMTP account and that would fix the problem. You could also
    > just ask for another email address, I think most will provide more than
    > one if you ask.
    >
    > Open mail, go tools>accounts>click account name and go properties. Under
    > the advanced tab is where you will find those options - by default they
    > are blank.
    >
    > Don't put your email address in any newsgroups like this one by the way,
    > they get "Harvested" by spammers, but if you have further questions you
    > can mention the ISP and the type of mail.
    >


      My System SpecsSystem Spec

  5. #5


    Chel42 Guest

    Re: Two users one e-mail address

    Thanks Guys, I have done what you said and it's working Yeah!!!! Cheers
    --
    chel42


    "Roland Bierlein" wrote:

    > Buenas tardes: *Chel42* escribió:
    >
    > > My husband and I have different user accounts but we have the same e-mail
    > > address. On my old computer (XP), all the e-mails went to the both users.
    > > With windows mail, I get some e-mails and my husband gets some, yet we have
    > > the same e-mail address. I have missed some important e-mails that have gone
    > > to my husbands account and not mine. How do I solve this issue.

    >
    > Best solution would be, if your email provider supports this, to switch
    > to IMAP instead of POP3. This way, all messages would stay on the server
    > and even status indicators like Read, Replied To etc. would be available
    > to both of you.
    >
    > Second best way, for both user accounts go to the Windows Mail email
    > account's properties, the Advanced tab and select in the Deliveries
    > section to keep messages on the server. That way, both of you will be
    > able to download all messages. Don't forget to check the option to delete
    > the messages after some days, else your postbox will fill up over time!
    >
    > HTH
    >
    > Saludos
    > Roland
    > --
    > Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
    > .... Versicherungsfälle ...
    > "Ein unsichtbares Fahrzeug kam aus dem Nichts, stieß mit mir zusammen und
    > verschwand dann spurlos."
    >


      My System SpecsSystem Spec

  6. #6


    Charlie Tame Guest

    Re: Two users one e-mail address

    Yeah you should have gone tools>accounts>account name>properties but you
    obviously got that figured out, glad it's working.

    These settings mean you can also read the same mail from another
    computer such as a laptop if it's connected to your home network but you
    must change the settings on that to the same or else the laptop will
    remove messages from the server.




    Chel42 wrote:
    > hi Charlie Tame, Thanks for replying. Yes we have only the one e-mail
    > address. When I used XP on my old computer we only had one e-mail address,
    > but the e-mails used to go to both of our user accounts at the same time. It
    > didn't matter who logged on first we always got the same e-mails. But with
    > Vista, I get some e-mails that he doesn't get. He gets e-mails that I don't
    > get. Yet we still have that one e-mail address. We haven't changed our e-mail
    > since we changed to vista, so it's the same settings. I'm not that good with
    > computer's so maybe I am not understanding properly what you are trying to
    > explain to me. I did as kyou said and went to
    > tools>accounts>Properties>Advanced. The two blank boxes in there are "This
    > server requires a secure connection"and " use simple search filter". Thanks
    > for your patience.


      My System SpecsSystem Spec

Two users one e-mail address problems?

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