Vista - RE: Identities or Multiple e-mail accounts

I have spent hours trying to figure out how to get beyond the same message
telling me that all identities have been imported or deleted. Reached a
point of total exhaustion. My account is working and second account can send
emails but not receive them. I have looked into every possible way to
resolve this and am face to face with a brick wall............help

"Kathy" wrote:

> I just purchased a new PC with Windows Vista and I can't get both mine and my
> daughter's e-mail addresses to be identitied in Windows Mail. I created User
> Accounts for each of us in Vista, created the accounts under Windows
> Mail/Tools but when I click on File and Identities to switch Identities, I go
> to a wizard to import the identities and any of the options that I choose
> tells me that all identities have been either imported or deleted and then I
> can't complete the Wizard. Please help!!!!

"Ang" <Ang@discussions.microsoft.com> wrote in message
news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
>I have spent hours trying to figure out how to get beyond the same message
> telling me that all identities have been imported or deleted. Reached a
> point of total exhaustion. My account is working and second account can
> send
> emails but not receive them. I have looked into every possible way to
> resolve this and am face to face with a brick wall............help
>
> "Kathy" wrote:
>
>> I just purchased a new PC with Windows Vista and I can't get both mine
>> and my
>> daughter's e-mail addresses to be identitied in Windows Mail. I created
>> User
>> Accounts for each of us in Vista, created the accounts under Windows
>> Mail/Tools but when I click on File and Identities to switch Identities,
>> I go
>> to a wizard to import the identities and any of the options that I choose
>> tells me that all identities have been either imported or deleted and
>> then I
>> can't complete the Wizard. Please help!!!!

Windows Mail does not have identities. Did you set up her account in
Windows Mail?
Are you logged into her Vista User Profile?

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

What is the error message when you try to receive from the second account?

Gary VanderMolen


"Ang" <Ang@discussions.microsoft.com> wrote in message news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
>I have spent hours trying to figure out how to get beyond the same message
> telling me that all identities have been imported or deleted. Reached a
> point of total exhaustion. My account is working and second account can send
> emails but not receive them. I have looked into every possible way to
> resolve this and am face to face with a brick wall............help

I see that others have had the same problem as I am. In my case I have not
used Outlook. Somewhere along the line I decided on IE. I am trying to take
a look at it again, but the frustration is enough to keep me away! As I said
I am not coming from OE, I'm not trying to add a second account. But, I am
getting the same message "All identies have already been imported or deleted,
and can go no further.

The common thing for me is that when I want to reply to anything other than
an email my computer sends me to OE, which I simply get the necessary info,
put it into IE and cancel out the OE. It has tried to get me to finish set
up but I never have.

Where do I go to set up if the wizard refuses to help me?

"Gary VanderMolen" wrote:

> What is the error message when you try to receive from the second account?
>
> Gary VanderMolen
>
>
> "Ang" <Ang@discussions.microsoft.com> wrote in message news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
> >I have spent hours trying to figure out how to get beyond the same message
> > telling me that all identities have been imported or deleted. Reached a
> > point of total exhaustion. My account is working and second account can send
> > emails but not receive them. I have looked into every possible way to
> > resolve this and am face to face with a brick wall............help
>
>
>
>

Well, you got me confused...
IE = Internet Explorer (web browser)
Outlook = Outlook
OE = Outlook Express

Are you trying to import something into something?????
Windows Mail, perhaps?





"DorothyandToto" <DorothyandToto@kansas.net> wrote in message
news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
>I see that others have had the same problem as I am. In my case I have not
> used Outlook. Somewhere along the line I decided on IE. I am trying to
> take
> a look at it again, but the frustration is enough to keep me away! As I
> said
> I am not coming from OE, I'm not trying to add a second account. But, I
> am
> getting the same message "All identies have already been imported or
> deleted,
> and can go no further.
>
> The common thing for me is that when I want to reply to anything other
> than
> an email my computer sends me to OE, which I simply get the necessary
> info,
> put it into IE and cancel out the OE. It has tried to get me to finish
> set
> up but I never have.
>
> Where do I go to set up if the wizard refuses to help me?
>
> "Gary VanderMolen" wrote:
>
>> What is the error message when you try to receive from the second
>> account?
>>
>> Gary VanderMolen
>>
>>
>> "Ang" <Ang@discussions.microsoft.com> wrote in message
>> news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
>> >I have spent hours trying to figure out how to get beyond the same
>> >message
>> > telling me that all identities have been imported or deleted. Reached
>> > a
>> > point of total exhaustion. My account is working and second account
>> > can send
>> > emails but not receive them. I have looked into every possible way to
>> > resolve this and am face to face with a brick wall............help
>>
>>
>>
>>

oh,

and Vista does not have Outlook Express.
and Windows Mail does not use Identities



"Dave" <dave@beepbeep.com> wrote in message
news:euWX2KusHHA.4424@TK2MSFTNGP04.phx.gbl...
> Well, you got me confused...
> IE = Internet Explorer (web browser)
> Outlook = Outlook
> OE = Outlook Express
>
> Are you trying to import something into something?????
> Windows Mail, perhaps?
>
>
>
>
>
> "DorothyandToto" <DorothyandToto@kansas.net> wrote in message
> news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
>>I see that others have had the same problem as I am. In my case I have
>>not
>> used Outlook. Somewhere along the line I decided on IE. I am trying to
>> take
>> a look at it again, but the frustration is enough to keep me away! As I
>> said
>> I am not coming from OE, I'm not trying to add a second account. But, I
>> am
>> getting the same message "All identies have already been imported or
>> deleted,
>> and can go no further.
>>
>> The common thing for me is that when I want to reply to anything other
>> than
>> an email my computer sends me to OE, which I simply get the necessary
>> info,
>> put it into IE and cancel out the OE. It has tried to get me to finish
>> set
>> up but I never have.
>>
>> Where do I go to set up if the wizard refuses to help me?
>>
>> "Gary VanderMolen" wrote:
>>
>>> What is the error message when you try to receive from the second
>>> account?
>>>
>>> Gary VanderMolen
>>>
>>>
>>> "Ang" <Ang@discussions.microsoft.com> wrote in message
>>> news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
>>> >I have spent hours trying to figure out how to get beyond the same
>>> >message
>>> > telling me that all identities have been imported or deleted. Reached
>>> > a
>>> > point of total exhaustion. My account is working and second account
>>> > can send
>>> > emails but not receive them. I have looked into every possible way to
>>> > resolve this and am face to face with a brick wall............help
>>>
>>>
>>>
>>>

I really wish people would not hijack an existing thread.
By quoting someone else's post ("Ang" below), you are implying that
you have some, if not all of the same issues and symptoms.
This is confusing to the troubleshooter because I don't know how much of
what you quoted applies to your issue.
Your problem statement is confusing enough as it is.

Gary VanderMolen


"DorothyandToto" <DorothyandToto@kansas.net> wrote in message news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
>I see that others have had the same problem as I am. In my case I have not
> used Outlook. Somewhere along the line I decided on IE. I am trying to take
> a look at it again, but the frustration is enough to keep me away! As I said
> I am not coming from OE, I'm not trying to add a second account. But, I am
> getting the same message "All identies have already been imported or deleted,
> and can go no further.
>
> The common thing for me is that when I want to reply to anything other than
> an email my computer sends me to OE, which I simply get the necessary info,
> put it into IE and cancel out the OE. It has tried to get me to finish set
> up but I never have.
>
> Where do I go to set up if the wizard refuses to help me?
>
> "Gary VanderMolen" wrote:
>
>> What is the error message when you try to receive from the second account?
>>
>> Gary VanderMolen
>>
>>
>> "Ang" <Ang@discussions.microsoft.com> wrote in message news:FEA795F9-820E-48EA-9C8A-87A86526E626@microsoft.com...
>> >I have spent hours trying to figure out how to get beyond the same message
>> > telling me that all identities have been imported or deleted. Reached a
>> > point of total exhaustion. My account is working and second account can send
>> > emails but not receive them. I have looked into every possible way to
>> > resolve this and am face to face with a brick wall............help
>>
>>
>>
>>

"DorothyandToto" <DorothyandToto@kansas.net> wrote in message
news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
>I see that others have had the same problem as I am. In my case I have not
> used Outlook. Somewhere along the line I decided on IE. I am trying to
> take
> a look at it again, but the frustration is enough to keep me away! As I
> said
> I am not coming from OE, I'm not trying to add a second account. But, I
> am
> getting the same message "All identies have already been imported or
> deleted,
> and can go no further.
>
> The common thing for me is that when I want to reply to anything other
> than
> an email my computer sends me to OE, which I simply get the necessary
> info,
> put it into IE and cancel out the OE. It has tried to get me to finish
> set
> up but I never have.


Your post makes no sense.
What do you do to get "All identies have already been imported or deleted"?
If you have Vista you can't be sent to OE. It can't be installed on Vista.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Didn't mean to get everyone confused, but that is because I am confused.
This is exactly what happens.... I believe I was going to get set up with
windows mail. Now, I have the "All identies have already been imported or
deleted screen, but now when I put cancel I get "The Identity Import has not
been performed yet. Are you sure you want to exit the wizard?" Okay, this
time it cleared out. What I really got on to do was to set up an
autoresponder.

I have not set up my account yet. I got caught up in whatever and now am
nowhere. I don't even know how to begin. I have not entered in anything
about my email.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "DorothyandToto" <DorothyandToto@kansas.net> wrote in message
> news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
> >I see that others have had the same problem as I am. In my case I have not
> > used Outlook. Somewhere along the line I decided on IE. I am trying to
> > take
> > a look at it again, but the frustration is enough to keep me away! As I
> > said
> > I am not coming from OE, I'm not trying to add a second account. But, I
> > am
> > getting the same message "All identies have already been imported or
> > deleted,
> > and can go no further.
> >
> > The common thing for me is that when I want to reply to anything other
> > than
> > an email my computer sends me to OE, which I simply get the necessary
> > info,
> > put it into IE and cancel out the OE. It has tried to get me to finish
> > set
> > up but I never have.
>
>
> Your post makes no sense.
> What do you do to get "All identies have already been imported or deleted"?
> If you have Vista you can't be sent to OE. It can't be installed on Vista.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>

If you go to the files menu and click on identities, this is when the prompts
come up for importing them. I have been getting the same screen as mentioned
here. All identities have been deleted or imported, etc. as stated by
Dorothy and Toto. I did set up a second account and followed all the
information correctly, only to continue to receive the messages about
importing identities again. I cannot close out without being told the
identities were not imported even after I selected the import all selection.
This is very confusing.
Ang

"Frank Saunders, MS-MVP OE/WM" wrote:

> "DorothyandToto" <DorothyandToto@kansas.net> wrote in message
> news:33163EB4-3A3D-4382-A64B-D77967F0E955@microsoft.com...
> >I see that others have had the same problem as I am. In my case I have not
> > used Outlook. Somewhere along the line I decided on IE. I am trying to
> > take
> > a look at it again, but the frustration is enough to keep me away! As I
> > said
> > I am not coming from OE, I'm not trying to add a second account. But, I
> > am
> > getting the same message "All identies have already been imported or
> > deleted,
> > and can go no further.
> >
> > The common thing for me is that when I want to reply to anything other
> > than
> > an email my computer sends me to OE, which I simply get the necessary
> > info,
> > put it into IE and cancel out the OE. It has tried to get me to finish
> > set
> > up but I never have.
>
>
> Your post makes no sense.
> What do you do to get "All identies have already been imported or deleted"?
> If you have Vista you can't be sent to OE. It can't be installed on Vista.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>