Vista - Can't send emails or delete certain emails

when i try to delete the items in the delete folder i get the unknowm error
message. when i try to send emails they go to the outbox and just sit there

"Gary VanderMolen" wrote:

> So the error message is identical in both cases:
> a) when you try to empty the Deleted Items folder, and
> b) when you try to send?
>
> Somehow I find that hard to believe.
> Is there a message stuck in the Outbox?
>
> Gary VanderMolen
>
>
> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
> > it says an unkown error has occured. I took mcafee off the computer and it
> > still does not work
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
> >> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
> >> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
> >> > to
> >> > the delete folder. Please tell me there is a fix.
> >> >
> >> >
> >>
> >> What happens when you try to send email? Give the complete error message.
> >>
> >> What anti-virus are you using?
> >> Email scanning should be turned off in any anti-virus. It provides no
> >> protection not provided by the regular resident program.
> >> Beside that, McAfee and Norton are not compatible with Windows Mail.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Do not send mail.
> >>
>
>

Since you are having multiple problems with Windows Mail,
I highly recommend you switch to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


"Tracy" <Tracy@discussions.microsoft.com> wrote in message news79ACE79-3FD9-4593-BDE3-09E0143B16C5@microsoft.com...
> when i try to delete the items in the delete folder i get the unknowm error
> message. when i try to send emails they go to the outbox and just sit there
>
> "Gary VanderMolen" wrote:
>
>> So the error message is identical in both cases:
>> a) when you try to empty the Deleted Items folder, and
>> b) when you try to send?
>>
>> Somehow I find that hard to believe.
>> Is there a message stuck in the Outbox?
>>
>> Gary VanderMolen
>>
>>
>> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
>> > it says an unkown error has occured. I took mcafee off the computer and it
>> > still does not work
>> >
>> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >
>> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
>> >> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
>> >> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
>> >> > to
>> >> > the delete folder. Please tell me there is a fix.
>> >> >
>> >> >
>> >>
>> >> What happens when you try to send email? Give the complete error message.
>> >>
>> >> What anti-virus are you using?
>> >> Email scanning should be turned off in any anti-virus. It provides no
>> >> protection not provided by the regular resident program.
>> >> Beside that, McAfee and Norton are not compatible with Windows Mail.
>> >>
>> >> --
>> >> Frank Saunders, MS-MVP OE/WM
>> >> Do not send mail.
>> >>
>>
>>

"Tracy" <Tracy@discussions.microsoft.com> wrote in message
news79ACE79-3FD9-4593-BDE3-09E0143B16C5@microsoft.com...
> when i try to delete the items in the delete folder i get the unknowm
> error
> message. when i try to send emails they go to the outbox and just sit
> there

See http://www.oehelp.com/WMUtil
Please read ALL of the instructions.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Do you mean Windows Live Hotmail? I have an MSN account and am using live
hotmail currently. Can I use it in windows mail or would I have the same
problems?

Tracy

"Gary VanderMolen" wrote:

> Since you are having multiple problems with Windows Mail,
> I highly recommend you switch to Windows Live Mail:
> http://get.live.com/betas/maildesktop_betas
>
> Gary VanderMolen
>
>
> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news79ACE79-3FD9-4593-BDE3-09E0143B16C5@microsoft.com...
> > when i try to delete the items in the delete folder i get the unknowm error
> > message. when i try to send emails they go to the outbox and just sit there
> >
> > "Gary VanderMolen" wrote:
> >
> >> So the error message is identical in both cases:
> >> a) when you try to empty the Deleted Items folder, and
> >> b) when you try to send?
> >>
> >> Somehow I find that hard to believe.
> >> Is there a message stuck in the Outbox?
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
> >> > it says an unkown error has occured. I took mcafee off the computer and it
> >> > still does not work
> >> >
> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >> >
> >> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
> >> >> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
> >> >> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
> >> >> > to
> >> >> > the delete folder. Please tell me there is a fix.
> >> >> >
> >> >> >
> >> >>
> >> >> What happens when you try to send email? Give the complete error message.
> >> >>
> >> >> What anti-virus are you using?
> >> >> Email scanning should be turned off in any anti-virus. It provides no
> >> >> protection not provided by the regular resident program.
> >> >> Beside that, McAfee and Norton are not compatible with Windows Mail.
> >> >>
> >> >> --
> >> >> Frank Saunders, MS-MVP OE/WM
> >> >> Do not send mail.
> >> >>
> >>
> >>
>
>

No, I mean exactly what I said before. Did you go to the URL?
Your MSN account will work fine in Windows Live Mail.

Gary VanderMolen


"Tracy" <Tracy@discussions.microsoft.com> wrote in message news:8ADCAFC1-F172-45B7-A9E9-6C59A6FFF0E0@microsoft.com...
> Do you mean Windows Live Hotmail? I have an MSN account and am using live
> hotmail currently. Can I use it in windows mail or would I have the same
> problems?
>
> Tracy
>
> "Gary VanderMolen" wrote:
>
>> Since you are having multiple problems with Windows Mail,
>> I highly recommend you switch to Windows Live Mail:
>> http://get.live.com/betas/maildesktop_betas
>>
>> Gary VanderMolen
>>
>>
>> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news79ACE79-3FD9-4593-BDE3-09E0143B16C5@microsoft.com...
>> > when i try to delete the items in the delete folder i get the unknowm error
>> > message. when i try to send emails they go to the outbox and just sit there
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> So the error message is identical in both cases:
>> >> a) when you try to empty the Deleted Items folder, and
>> >> b) when you try to send?
>> >>
>> >> Somehow I find that hard to believe.
>> >> Is there a message stuck in the Outbox?
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
>> >> > it says an unkown error has occured. I took mcafee off the computer and it
>> >> > still does not work
>> >> >
>> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >> >
>> >> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
>> >> >> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
>> >> >> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
>> >> >> > to
>> >> >> > the delete folder. Please tell me there is a fix.
>> >> >> >
>> >> >> >
>> >> >>
>> >> >> What happens when you try to send email? Give the complete error message.
>> >> >>
>> >> >> What anti-virus are you using?
>> >> >> Email scanning should be turned off in any anti-virus. It provides no
>> >> >> protection not provided by the regular resident program.
>> >> >> Beside that, McAfee and Norton are not compatible with Windows Mail.
>> >> >>
>> >> >> --
>> >> >> Frank Saunders, MS-MVP OE/WM
>> >> >> Do not send mail.
>> >> >>
>> >>
>> >>
>>
>>

Frank,
I have the same problem as the person above. I used the utility to compact
and repair. But when I try to Clear Outbox, I get the following error
message:
System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The specified
module could not be found. Exception from HRESULT: 0x8007007E at
WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
WMUtil1.btnxout_Click (Object sender, Event Args e)
And then I still have the same problems as before.
Any help would be GREATLY appreciated.
Kelly

"antioch" wrote:

>
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:uVQX05UsHHA.4424@TK2MSFTNGP04.phx.gbl...
> > "antioch" <antioch@home.com> wrote in message
> > news:OwsYQXTsHHA.3556@TK2MSFTNGP05.phx.gbl...
> >
> >> Hi Frank
> >> I have email scan turned off in my antivirus prog - but what do you mean
> >> by the phrase 'by the regular resident programme'?
> >> But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
> >> supplement to antivirus software'.
> >> Should that be off as well? I cannot say I notice a great difference
> >> when sending or receiving mail.
> >
> >
> > The anti-virus has (should have) a part that is resident (running all the
> > time). This will catch any virus you try to open or save without having
> > the addition of email scanning to slow down email and screw things up.
> >
> > I've definitely read of users having problems with ZA's Mail Safe.
> > Anything scanning email will slow it down and cause problems.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > Do not send mail.
>
> Thank you Frank - its off in both
> Rgds
> Antioch
>
>
>

"Kelly" <Kelly@discussions.microsoft.com> wrote in message
news:988C82D7-CDC9-413C-8772-C315A2B3C35A@microsoft.com...
> Frank,
> I have the same problem as the person above. I used the utility to
> compact
> and repair. But when I try to Clear Outbox, I get the following error
> message:
> System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
> specified
> module could not be found. Exception from HRESULT: 0x8007007E at
> WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
> WMUtil1.btnxout_Click (Object sender, Event Args e)
> And then I still have the same problems as before.
> Any help would be GREATLY appreciated.

Make sure that 'scxout.dll' and WMUtil.exe are located together in
the same folder, both are downloaded from the web site,
then execute WMUTIL from said folder.

They are saved to the same folder. Any other ideas?

"Julian" wrote:

>
>
> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
> news:988C82D7-CDC9-413C-8772-C315A2B3C35A@microsoft.com...
> > Frank,
> > I have the same problem as the person above. I used the utility to
> > compact
> > and repair. But when I try to Clear Outbox, I get the following error
> > message:
> > System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
> > specified
> > module could not be found. Exception from HRESULT: 0x8007007E at
> > WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
> > WMUtil1.btnxout_Click (Object sender, Event Args e)
> > And then I still have the same problems as before.
> > Any help would be GREATLY appreciated.
>
> Make sure that 'scxout.dll' and WMUtil.exe are located together in
> the same folder, both are downloaded from the web site,
> then execute WMUTIL from said folder.
>
>

"Kelly" <Kelly@discussions.microsoft.com> wrote in message
news:5D2129B4-3D49-4E42-92E7-8F1597DF5AE7@microsoft.com...
> They are saved to the same folder. Any other ideas?

Redownload the utility to your desktop and try again.

>
> "Julian" wrote:
>
>>
>>
>> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
>> news:988C82D7-CDC9-413C-8772-C315A2B3C35A@microsoft.com...
>> > Frank,
>> > I have the same problem as the person above. I used the utility to
>> > compact
>> > and repair. But when I try to Clear Outbox, I get the following error
>> > message:
>> > System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
>> > specified
>> > module could not be found. Exception from HRESULT: 0x8007007E at
>> > WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
>> > WMUtil1.btnxout_Click (Object sender, Event Args e)
>> > And then I still have the same problems as before.
>> > Any help would be GREATLY appreciated.
>>
>> Make sure that 'scxout.dll' and WMUtil.exe are located together in
>> the same folder, both are downloaded from the web site,
>> then execute WMUTIL from said folder.
>>
>>

Yeah, upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


"Kelly" <Kelly@discussions.microsoft.com> wrote in message news:5D2129B4-3D49-4E42-92E7-8F1597DF5AE7@microsoft.com...
> They are saved to the same folder. Any other ideas?
>
> "Julian" wrote:
>
>>
>>
>> "Kelly" <Kelly@discussions.microsoft.com> wrote in message
>> news:988C82D7-CDC9-413C-8772-C315A2B3C35A@microsoft.com...
>> > Frank,
>> > I have the same problem as the person above. I used the utility to
>> > compact
>> > and repair. But when I try to Clear Outbox, I get the following error
>> > message:
>> > System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
>> > specified
>> > module could not be found. Exception from HRESULT: 0x8007007E at
>> > WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
>> > WMUtil1.btnxout_Click (Object sender, Event Args e)
>> > And then I still have the same problems as before.
>> > Any help would be GREATLY appreciated.
>>
>> Make sure that 'scxout.dll' and WMUtil.exe are located together in
>> the same folder, both are downloaded from the web site,
>> then execute WMUTIL from said folder.
>>
>>