Vista - Adding an email account to my Windows Mail

Help needed.

Iam have just purchased an email address and am trying to add the account to
windows mail. I have followed all the steps required but continually get the
following error message. I have spoken to the ISP who conform the mail box is
active, does anybody know what this error message means as I am getting very
frustrated I have double checkt the STMP and POP3 server information which is
correct. I am also running Norten Anit Virus.

The connection to the server has failed. Account: 'mail.busymummy.co.uk',
> Server: 'mail.busymummy.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E

Any advice will be greatfully receieved.

Andrew

This is from an earlier post:
--
Ronald Sommer

Yes I was able to pick up the message from here - in fact I have deleted
them
all except one to see if that was the problem. I am still unable to use
windows mail. The error message is:

The connection to the server has failed. Account: 'mail.busymummy.co.uk',
Server: 'mail.busymummy.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

Is is the socket error?

I am running out of ideas....

"Gary VanderMolen" wrote:

> You might try to check your mail at http://www.mail2web.com.
> If that works, it verifies that your username and password are correct.
> I don't know if busymummy.co.uk offers web mail access since
> it is not an ISP but a vanity domain for a parenting site.
>
> Gary VanderMolen
>
>
> "Rachel Saint" <RachelSaint@discussions.microsoft.com> wrote in message
> news:BCDAB9A3-38E6-4971-A258-0868D8F59646@microsoft.com...
> > Hello Gary and everyone
> >
> > Sorry for the delay.
> > So far I have taken the following actions:
> >
> > Uninstalled Updates as suggested in earlier mail on this group
> > Uninstalled McAfee
> > Removed accounts and reinstalled accounts
> > added a different account
> > Changed the settings to my account
> >
> > None of these have worked.
> >
> > It goes through the motions of working, but fails at the connection
> > point
> > when I get the error message I stated. It did work on the first day, so
> > I am
> > not sure what has happened. This is a fairly new account, and I have
> > not
> > tried to import stuff from outlook.
> >
> > I am not sure what else to try - I know that there are several email to
> > be
> > received - is there any way that I can clear them and see if that helps?
> >
> > Rachel
> >
> > "Gary VanderMolen" wrote:
> >
> >> Irene, the suggested fix (below) was addressed to
> >> "Rachel Saint". I assume you are not that person, so why
> >> did you assume that the fix applied to you?
> >>
> >> What happens when you click on the "Send/Receive" button?
> >> Does it appear to go through the motions of contacting the
> >> mail server? Were you ever able to receive email on this
> >> computer? If yes, did anything else happen just before it
> >> quit receiving mail? Have you tried adding that mail account
> >> again, and then deleting the old mail account? Do you have
> >> other mail accounts you can try?
> >> Which antivirus program are you running?
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Irene Carioca" <IreneCarioca@discussions.microsoft.com> wrote in
> >> message
> >> news:BCED0A1D-E086-4FC4-976F-4A7D2C332253@microsoft.com...
> >> >I unistalled KB929123 and nothing happened. I can send email but
> >> >cannot
> >> > receive email. I send email to myself, check on the "send" box -
> >> > yes, it was
> >> > send but no one knows where it's going. Not to Windows Mail, not to
> >> > Comcast
> >> > mail, not to the T-Mobile Blackberry. Suggestions anyone?
> >> >
> >> > "Dwarf" wrote:
> >> >
> >> >> Do you have automatic updates turned on? If so, check to see if
> >> >> update
> >> >> KB929123 has been installed. If it has, uninstall it. I had the same
> >> >> problem
> >> >> after the last batch of Windows Update. If you are also having
> >> >> problems
> >> >> accessing the internet then check to see if you have got update
> >> >> KB933566
> >> >> installed and uninstall that as well. Set both of these updates as
> >> >> 'hidden
> >> >> updates' to prevent them from being re-installed. For information, I
> >> >> use
> >> >> Norton Internet Security and have had no problems with it
> >> >> whatsoever.
> >> >>
> >> >> "Rachel Saint" wrote:
> >> >>
> >> >> > Hi
> >> >> >
> >> >> > I have just bought a new PC which runs Windows Vista.
> >> >> >
> >> >> > I cannot send or receive emails. Yesterday I was able to, but now
> >> >> > I can't.
> >> >> > I get the following error message:
> >> >> >
> >> >> > The connection to the server has failed. Account:
> >> >> > 'mail.busymummy.co.uk',
> >> >> > Server: 'mail.busymummy.co.uk', Protocol: POP3, Port: 110,
> >> >> > Secure(SSL): No,
> >> >> > Socket Error: 10060, Error Number: 0x800CCC0E
> >> >> >
> >> >> > I have uninstalled McAfee to no avail.
> >> >> >
> >> >> > Do you have any suggestions - I am getting desparate!
> >> >> >
> >> >> > Rachelx
>
>
>

"Andrew Barker" <AndrewBarker@discussions.microsoft.com> wrote in message
news:511CAFCA-8133-4D04-90A8-B703EF30852B@microsoft.com...
: Help needed.
:
: Iam have just purchased an email address and am trying to add the account
to
: windows mail. I have followed all the steps required but continually get
the
: following error message. I have spoken to the ISP who conform the mail box
is
: active, does anybody know what this error message means as I am getting
very
: frustrated I have double checkt the STMP and POP3 server information which
is
: correct. I am also running Norten Anit Virus.
:
: The connection to the server has failed. Account: 'mail.busymummy.co.uk',
: > Server: 'mail.busymummy.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
: > Socket Error: 10060, Error Number: 0x800CCC0E
:
: Any advice will be greatfully receieved.
:
: Andrew

sorry my error message is:

The connection to the server has failed. Subject '', Account:
'andrew@acbprojects.co.uk', Server: 'smtp.iomartmail.com', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


"Andrew Barker" wrote:

> Help needed.
>
> Iam have just purchased an email address and am trying to add the account to
> windows mail. I have followed all the steps required but continually get the
> following error message. I have spoken to the ISP who conform the mail box is
> active, does anybody know what this error message means as I am getting very
> frustrated I have double checkt the STMP and POP3 server information which is
> correct. I am also running Norten Anit Virus.
>
> > Any advice will be greatfully receieved.
>
> Andrew

Andrew - I was having the exact same issue yesterday. I use a mail server
that is managed by a third party and called them - they ran me through a
couple of things, including trying to telnet their server via a dos prompt.
I couldn't even do this telnet function - then they asked me if I was using
Vista because apparently Vista is not automatically functional with
telnet...you have to activate it via your control panel. You may want to try
this. It did not work for me but it may for you. The second thing I did was
I disabled my antivirus software's (I use Spysweeper) email scanning function
- after I did this the emails started flowing through. It kind of defeats
the purpose of having antivirus software as I would imagine a high % of
viruses are transmitted via email...but it is the only way I could figure out
how to get it working. You may want to try the same thing. Good luck!
--
Chuck


"Andrew Barker" wrote:

> sorry my error message is:
>
> The connection to the server has failed. Subject '', Account:
> 'andrew@acbprojects.co.uk', Server: 'smtp.iomartmail.com', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
>
> "Andrew Barker" wrote:
>
> > Help needed.
> >
> > Iam have just purchased an email address and am trying to add the account to
> > windows mail. I have followed all the steps required but continually get the
> > following error message. I have spoken to the ISP who conform the mail box is
> > active, does anybody know what this error message means as I am getting very
> > frustrated I have double checkt the STMP and POP3 server information which is
> > correct. I am also running Norten Anit Virus.
> >
> > > Any advice will be greatfully receieved.
> >
> > Andrew

Norton antivirus is known to be incompatible with Windows Mail.
Uninstall it, reboot and try your mail again.
Once your mail is working properly, download and install the free
Avast antivirus, but be sure to unselect its mail scan option.

If you still have a problem after Norton is uninstalled, reply back
and we can give you additional help.

Gary VanderMolen


"Andrew Barker" <AndrewBarker@discussions.microsoft.com> wrote in message
news:5A09AB51-E314-4936-BC4B-90180E601240@microsoft.com...
> sorry my error message is:
>
> The connection to the server has failed. Subject '', Account:
> 'andrew@acbprojects.co.uk', Server: 'smtp.iomartmail.com', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
>
> "Andrew Barker" wrote:
>
>> Help needed.
>>
>> Iam have just purchased an email address and am trying to add the account to
>> windows mail. I have followed all the steps required but continually get the
>> following error message. I have spoken to the ISP who conform the mail box is
>> active, does anybody know what this error message means as I am getting very
>> frustrated I have double checkt the STMP and POP3 server information which is
>> correct. I am also running Norten Anit Virus.
>>
>> > Any advice will be greatfully receieved.
>>
>> Andrew