Vista - Windows Mail not deleting received mail from POP3 server

07-24-2007

Thanks guys, (Ron Frank Brink) I turned off email scanning in McAfee and that
solved the problem instantly!

"brink" wrote:

>
> Frank Saunders, MS-MVP OE/WM;383579 Wrote:
> > "Natalie" <Natalie@discussions.microsoft.com> wrote in message
> > news:BA0FB3C1-6E41-45B4-B7DF-28FF2BDBFF27@microsoft.com...
> > >
> > >
> > > "Gary VanderMolen" wrote:
> > >
> > >> The email client program sends the command to delete downloaded
> > >> emails from the server only after ALL emails have been successfully
> > >> downloaded. Sometimes there is a corrupted email on the server
> > >> which prevents the download from finishing, so the delete command
> > >> is not issued, and the same emails will be downloaded on the next
> > cycle.
> > >> To fix this, you will have to use your provider's web interface
> > (webmail)
> > >> to look at the emails sitting on the server. The stuck one will
> > typically
> > >> be the largest, and will need to be deleted.
> > >>
> > >> Gary VanderMolen
> > >>
> > >> "Natalie" <Natalie@discussions.microsoft.com> wrote in message
> > >> news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
> > >> > For some reason Windows Mail is not deleting SOME of the emails
> > off of
> > >> > the
> > >> > POP3 server that I have received into my inbox. The "leave a copy
> > of
> > >> > messages on server" box is NOT checked in the advanced tab. The
> > >> > messages
> > >> > that stay on the server are retrieved over and over again on every
> > >> > send/receive and my inbox gets filled with multiple copies of the
> > same
> > >> > messages. Strangely, it does not happen to all inbound messages.
> > Does
> > >> > anyone have any of why this is happening?
> > >>
> > >>
> > >> Thanks Gary, this is happening to far too many of the messages I
> > receive
> > >> (but not all). I have gone into webmail and manually deleted the
> > >> offenders to stop the constant inflow, but there has to be a reason
> > this
> > >> is happening. As I write this reply I have already received 16
> > copies (I
> > >> have check for new mail set for 1 minute) of the post reply
> > notification
> > >> from Microsoft regarding this issue (all having the same received
> > time
> > >> and date), but 3 other emails were transferred to my inbox with no
> > issue.
> > >> This is a new PC with Vista and Windows Mail and I did not have this
> > >> issue with my last PC using Outlook Express. I have seen several
> > other
> > >> posts with the same issue, but were described slightly differently.
> > I
> > >> wonder if there could be a systemic issue with Windows Mail?
> >
> >
> > Email scanning should be turned off in any anti-virus. It provides no
> > protection not provided by the regular resident protection. Beside
> > that,
> > McAfee and Norton are not compatible with Windows Mail.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > 'Frank and Mary's Home Page' (http://www.fjsmjs.com)
>
> Natalie,
>
> If you do not have Norton or McAfee installed, or any other antivirus
> program with it's email scanning turned on then you might want to reset
> Windows Mail. I would recommend to switch to Windows Live Mail Beta.
> It is a lot less likely to be corrupted. See this link below for both.
> Windows Live Mail Beta is at the top under Notes.
>
> Windows Mail problems
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '_www.Vistax64.com_' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

**Brink** · 07-24-2007

Quote: Originally Posted by Natalie

Thanks guys, (Ron Frank Brink) I turned off email scanning in McAfee and that
solved the problem instantly!

Natalie,

Glad to hear it is working again.

Shawn

07-24-2007	#11
Natalie n/a posts	Re: Windows Mail not deleting received mail from POP3 server Thanks guys, (Ron Frank Brink) I turned off email scanning in McAfee and that solved the problem instantly! "brink" wrote: > > Frank Saunders, MS-MVP OE/WM;383579 Wrote: > > "Natalie" <Natalie@discussions.microsoft.com> wrote in message > > news:BA0FB3C1-6E41-45B4-B7DF-28FF2BDBFF27@microsoft.com... > > > > > > > > > "Gary VanderMolen" wrote: > > > > > >> The email client program sends the command to delete downloaded > > >> emails from the server only after ALL emails have been successfully > > >> downloaded. Sometimes there is a corrupted email on the server > > >> which prevents the download from finishing, so the delete command > > >> is not issued, and the same emails will be downloaded on the next > > cycle. > > >> To fix this, you will have to use your provider's web interface > > (webmail) > > >> to look at the emails sitting on the server. The stuck one will > > typically > > >> be the largest, and will need to be deleted. > > >> > > >> Gary VanderMolen > > >> > > >> "Natalie" <Natalie@discussions.microsoft.com> wrote in message > > >> news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com... > > >> > For some reason Windows Mail is not deleting SOME of the emails > > off of > > >> > the > > >> > POP3 server that I have received into my inbox. The "leave a copy > > of > > >> > messages on server" box is NOT checked in the advanced tab. The > > >> > messages > > >> > that stay on the server are retrieved over and over again on every > > >> > send/receive and my inbox gets filled with multiple copies of the > > same > > >> > messages. Strangely, it does not happen to all inbound messages. > > Does > > >> > anyone have any of why this is happening? > > >> > > >> > > >> Thanks Gary, this is happening to far too many of the messages I > > receive > > >> (but not all). I have gone into webmail and manually deleted the > > >> offenders to stop the constant inflow, but there has to be a reason > > this > > >> is happening. As I write this reply I have already received 16 > > copies (I > > >> have check for new mail set for 1 minute) of the post reply > > notification > > >> from Microsoft regarding this issue (all having the same received > > time > > >> and date), but 3 other emails were transferred to my inbox with no > > issue. > > >> This is a new PC with Vista and Windows Mail and I did not have this > > >> issue with my last PC using Outlook Express. I have seen several > > other > > >> posts with the same issue, but were described slightly differently. > > I > > >> wonder if there could be a systemic issue with Windows Mail? > > > > > > Email scanning should be turned off in any anti-virus. It provides no > > protection not provided by the regular resident protection. Beside > > that, > > McAfee and Norton are not compatible with Windows Mail. > > > > -- > > Frank Saunders, MS-MVP OE/WM > > 'Frank and Mary's Home Page' (http://www.fjsmjs.com) > > Natalie, > > If you do not have Norton or McAfee installed, or any other antivirus > program with it's email scanning turned on then you might want to reset > Windows Mail. I would recommend to switch to Windows Live Mail Beta. > It is a lot less likely to be corrupted. See this link below for both. > Windows Live Mail Beta is at the top under Notes. > > Windows Mail problems > > Shawn > > > -- > brink > > There are no dumb questions, just the people that do not ask them. > '_www.Vistax64.com_' (http://www.vistax64.com) > Please post feedback to help others. >
My System Specs

07-24-2007	#12
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,773 posts	Re: Windows Mail not deleting received mail from POP3 server Quote: Originally Posted by Natalie Thanks guys, (Ron Frank Brink) I turned off email scanning in McAfee and that solved the problem instantly! Natalie, Glad to hear it is working again. Shawn
My System Specs

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