Vista Tutorial - Windows Mail not deleting received mail from POP3 server

For some reason Windows Mail is not deleting SOME of the emails off of the
POP3 server that I have received into my inbox. The "leave a copy of
messages on server" box is NOT checked in the advanced tab. The messages
that stay on the server are retrieved over and over again on every
send/receive and my inbox gets filled with multiple copies of the same
messages. Strangely, it does not happen to all inbound messages. Does
anyone have any of why this is happening?

The email client program sends the command to delete downloaded
emails from the server only after ALL emails have been successfully
downloaded. Sometimes there is a corrupted email on the server
which prevents the download from finishing, so the delete command
is not issued, and the same emails will be downloaded on the next cycle.
To fix this, you will have to use your provider's web interface (webmail)
to look at the emails sitting on the server. The stuck one will typically
be the largest, and will need to be deleted.

Gary VanderMolen

"Natalie" <Natalie@discussions.microsoft.com> wrote in message news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
> For some reason Windows Mail is not deleting SOME of the emails off of the
> POP3 server that I have received into my inbox. The "leave a copy of
> messages on server" box is NOT checked in the advanced tab. The messages
> that stay on the server are retrieved over and over again on every
> send/receive and my inbox gets filled with multiple copies of the same
> messages. Strangely, it does not happen to all inbound messages. Does
> anyone have any of why this is happening?

Hi Natalie,

You might also check to see if you have this checked to:
1. Click Tools. (In Window Mail)
2. Click Options.
3. Click Read tab.
4. Check "Automatically download message when viewing in the Preview Pane".
5. Click Ok to apply.

Shawn

"brink" <brink.2tqrd8@no-mx.forums.net> wrote in message
news:brink.2tqrd8@no-mx.forums.net...
:
: Gary VanderMolen;382419 Wrote:
: > The email client program sends the command to delete downloaded
: > emails from the server only after ALL emails have been successfully
: > downloaded. Sometimes there is a corrupted email on the server
: > which prevents the download from finishing, so the delete command
: > is not issued, and the same emails will be downloaded on the next
: > cycle.
: > To fix this, you will have to use your provider's web interface
: > (webmail)
: > to look at the emails sitting on the server. The stuck one will
: > typically
: > be the largest, and will need to be deleted.
: >
: > Gary VanderMolen
: >
: > "Natalie" <Natalie@discussions.microsoft.com> wrote in message
: > news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
: > > For some reason Windows Mail is not deleting SOME of the emails off
: > of the
: > > POP3 server that I have received into my inbox. The "leave a copy of
: > > messages on server" box is NOT checked in the advanced tab. The
: > messages
: > > that stay on the server are retrieved over and over again on every
: > > send/receive and my inbox gets filled with multiple copies of the
: > same
: > > messages. Strangely, it does not happen to all inbound messages. Does
: > > anyone have any of why this is happening?
:
: Hi Natalie,
:
: You might also check to see if you have this checked to:
: 1. Click Tools. (In Window Mail)
: 2. Click Options.
: 3. Click Read tab.
: 4. Check "Automatically download message when viewing in the Preview
: Pane".
: 5. Click Ok to apply.
:
: Shawn
:
:
: --
: brink
:
: *There are no dumb questions, just the people that do not ask them.*
: '_www.Vistax64.com_' (http://www.vistax64.com)
: *Please post feedback to help others.*

That setting does not apply to messages on a pop3 server.
--
Ronald Sommer

Thank you for the update.

Shawn

"brink" wrote:

>
> Ron Sommer;382496 Wrote:
> >
> > That setting does not apply to messages on a pop3 server.
> > --
> > Ronald Sommer
>
> Thank you for the update.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '_www.Vistax64.com_' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

"Gary VanderMolen" wrote:

> The email client program sends the command to delete downloaded
> emails from the server only after ALL emails have been successfully
> downloaded. Sometimes there is a corrupted email on the server
> which prevents the download from finishing, so the delete command
> is not issued, and the same emails will be downloaded on the next cycle.
> To fix this, you will have to use your provider's web interface (webmail)
> to look at the emails sitting on the server. The stuck one will typically
> be the largest, and will need to be deleted.
>
> Gary VanderMolen
>
> "Natalie" <Natalie@discussions.microsoft.com> wrote in message news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
> > For some reason Windows Mail is not deleting SOME of the emails off of the
> > POP3 server that I have received into my inbox. The "leave a copy of
> > messages on server" box is NOT checked in the advanced tab. The messages
> > that stay on the server are retrieved over and over again on every
> > send/receive and my inbox gets filled with multiple copies of the same
> > messages. Strangely, it does not happen to all inbound messages. Does
> > anyone have any of why this is happening?
>
>
> Thanks Gary, this is happening to far too many of the messages I receive (but not all). I have gone into webmail and manually deleted the offenders to stop the constant inflow, but there has to be a reason this is happening. As I write this reply I have already received 16 copies (I have check for new mail set for 1 minute) of the post reply notification from Microsoft regarding this issue (all having the same received time and date), but 3 other emails were transferred to my inbox with no issue. This is a new PC with Vista and Windows Mail and I did not have this issue with my last PC using Outlook Express. I have seen several other posts with the same issue, but were described slightly differently. I wonder if there could be a systemic issue with Windows Mail?

What programs do you have for virus and spam?
Are the programs scanning incoming email?
--
Ronald Sommer

"Natalie" <Natalie@discussions.microsoft.com> wrote in message
news:BA0FB3C1-6E41-45B4-B7DF-28FF2BDBFF27@microsoft.com...
:
:
: "Gary VanderMolen" wrote:
:
: > The email client program sends the command to delete downloaded
: > emails from the server only after ALL emails have been successfully
: > downloaded. Sometimes there is a corrupted email on the server
: > which prevents the download from finishing, so the delete command
: > is not issued, and the same emails will be downloaded on the next cycle.
: > To fix this, you will have to use your provider's web interface
(webmail)
: > to look at the emails sitting on the server. The stuck one will
typically
: > be the largest, and will need to be deleted.
: >
: > Gary VanderMolen
: >
: > "Natalie" <Natalie@discussions.microsoft.com> wrote in message
news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
: > > For some reason Windows Mail is not deleting SOME of the emails off of
the
: > > POP3 server that I have received into my inbox. The "leave a copy of
: > > messages on server" box is NOT checked in the advanced tab. The
messages
: > > that stay on the server are retrieved over and over again on every
: > > send/receive and my inbox gets filled with multiple copies of the same
: > > messages. Strangely, it does not happen to all inbound messages.
Does
: > > anyone have any of why this is happening?
: >
: >
: > Thanks Gary, this is happening to far too many of the messages I receive
(but not all). I have gone into webmail and manually deleted the offenders
to stop the constant inflow, but there has to be a reason this is happening.
As I write this reply I have already received 16 copies (I have check for
new mail set for 1 minute) of the post reply notification from Microsoft
regarding this issue (all having the same received time and date), but 3
other emails were transferred to my inbox with no issue. This is a new PC
with Vista and Windows Mail and I did not have this issue with my last PC
using Outlook Express. I have seen several other posts with the same issue,
but were described slightly differently. I wonder if there could be a
systemic issue with Windows Mail?

"Natalie" <Natalie@discussions.microsoft.com> wrote in message
news:BA0FB3C1-6E41-45B4-B7DF-28FF2BDBFF27@microsoft.com...
>
>
> "Gary VanderMolen" wrote:
>
>> The email client program sends the command to delete downloaded
>> emails from the server only after ALL emails have been successfully
>> downloaded. Sometimes there is a corrupted email on the server
>> which prevents the download from finishing, so the delete command
>> is not issued, and the same emails will be downloaded on the next cycle.
>> To fix this, you will have to use your provider's web interface (webmail)
>> to look at the emails sitting on the server. The stuck one will typically
>> be the largest, and will need to be deleted.
>>
>> Gary VanderMolen
>>
>> "Natalie" <Natalie@discussions.microsoft.com> wrote in message
>> news:7E7777F0-B960-4A51-AC37-6661DC983DA8@microsoft.com...
>> > For some reason Windows Mail is not deleting SOME of the emails off of
>> > the
>> > POP3 server that I have received into my inbox. The "leave a copy of
>> > messages on server" box is NOT checked in the advanced tab. The
>> > messages
>> > that stay on the server are retrieved over and over again on every
>> > send/receive and my inbox gets filled with multiple copies of the same
>> > messages. Strangely, it does not happen to all inbound messages. Does
>> > anyone have any of why this is happening?
>>
>>
>> Thanks Gary, this is happening to far too many of the messages I receive
>> (but not all). I have gone into webmail and manually deleted the
>> offenders to stop the constant inflow, but there has to be a reason this
>> is happening. As I write this reply I have already received 16 copies (I
>> have check for new mail set for 1 minute) of the post reply notification
>> from Microsoft regarding this issue (all having the same received time
>> and date), but 3 other emails were transferred to my inbox with no issue.
>> This is a new PC with Vista and Windows Mail and I did not have this
>> issue with my last PC using Outlook Express. I have seen several other
>> posts with the same issue, but were described slightly differently. I
>> wonder if there could be a systemic issue with Windows Mail?


Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection. Beside that,
McAfee and Norton are not compatible with Windows Mail.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Natalie,

If you do not have Norton or McAfee installed, or any other antivirus program with it's email scanning turned on then you might want to reset Windows Mail. I would recommend to switch to Windows Live Mail Beta. It is a lot less likely to be corrupted. See this link below for both. Windows Live Mail Beta is at the top under Notes.

Windows Mail problems

Shawn