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Vista - Can't open contact - message box opens then closes immediately

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Old 07-18-2007   #1 (permalink)
lrecord


 
 

Can't open contact - message box opens then closes immediately

Very recently (within a week or so) I have developed a problem opening
Windows contacts. Previously, I could open a contact and edit it with no
problem, simply by selecting it and 2-clicking. Suddenly, now when I 2-click
a contact, a dialog window opens then closes immediately; any message, if one
is even present, is not visible. Right-click and open does the same thing of
course.

I do not see anything unusual in the application event log.

Any ideas?
--
Les

My System SpecsSystem Spec
Old 07-18-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Can't open contact - message box opens then closes immediately

This problem seems related to the July 10 Windows Update KB933928.
Some people have obtained relief by uninstalling KB933928.
If all else fails, try upgrading to Windows Live Mail.

Gary VanderMolen

"lrecord" <lrecord@discussions.microsoft.com> wrote in message news:95D9BC54-6C03-4774-B17F-6387C9FCD59F@microsoft.com...
> Very recently (within a week or so) I have developed a problem opening
> Windows contacts. Previously, I could open a contact and edit it with no
> problem, simply by selecting it and 2-clicking. Suddenly, now when I 2-click
> a contact, a dialog window opens then closes immediately; any message, if one
> is even present, is not visible. Right-click and open does the same thing of
> course.
>
> I do not see anything unusual in the application event log.
>
> Any ideas?
> --
> Les



My System SpecsSystem Spec
Old 07-18-2007   #3 (permalink)
lrecord


 
 

Re: Can't open contact - message box opens then closes immediately

Thanks Gary, uninstalling this update seems to have fixed the problem. It's
disturbing that an update entitled "update to improve the Windows Vista
activation and validation process" would have a side effect of disabling my
ability to open contacts. Doesn't MS test this stuff?
--
Les
My System SpecsSystem Spec
Old 07-18-2007   #4 (permalink)
Gary VanderMolen


 
 

Re: Can't open contact - message box opens then closes immediately

I'm sure MS tests these updates in-house, but there is no way they
can test all the different combinations of hardware and software
that are out there in the real world.

Gary VanderMolen

"lrecord" <lrecord@discussions.microsoft.com> wrote in message news:76FFFEEC-0D22-48C5-B574-D7F98B6D7C47@microsoft.com...
> Thanks Gary, uninstalling this update seems to have fixed the problem. It's
> disturbing that an update entitled "update to improve the Windows Vista
> activation and validation process" would have a side effect of disabling my
> ability to open contacts. Doesn't MS test this stuff?
> --
> Les



My System SpecsSystem Spec
Old 08-28-2007   #5 (permalink)
diego


 
 

Re: Can't open contact - message box opens then closes immediately

The unintalling of the upgrad works, but Vista reinstalls it back again

"Gary VanderMolen" wrote:
Quote:

> I'm sure MS tests these updates in-house, but there is no way they
> can test all the different combinations of hardware and software
> that are out there in the real world.
>
> Gary VanderMolen
>
> "lrecord" <lrecord@xxxxxx> wrote in message news:76FFFEEC-0D22-48C5-B574-D7F98B6D7C47@xxxxxx
Quote:

> > Thanks Gary, uninstalling this update seems to have fixed the problem. It's
> > disturbing that an update entitled "update to improve the Windows Vista
> > activation and validation process" would have a side effect of disabling my
> > ability to open contacts. Doesn't MS test this stuff?
> > --
> > Les
>
>
>
My System SpecsSystem Spec
Old 08-28-2007   #6 (permalink)
Gary VanderMolen


 
 

Re: Can't open contact - message box opens then closes immediately

Windows Update has several options, including download only
(don't install automatically), and notify only.

Blocking updates is OK as a short term fix, but in the long run,
it is not wise. This is why I suggest you consider the alternative
of upgrading to Windows Live Mail.

Gary VanderMolen

"diego" <diego@xxxxxx> wrote in message news:C899C6C3-88B6-42ED-ACFE-E5F9FE808AB5@xxxxxx
Quote:

> The unintalling of the upgrad works, but Vista reinstalls it back again
>
> "Gary VanderMolen" wrote:
>
Quote:

>> I'm sure MS tests these updates in-house, but there is no way they
>> can test all the different combinations of hardware and software
>> that are out there in the real world.
>>
>> Gary VanderMolen
>>
>> "lrecord" <lrecord@xxxxxx> wrote in message news:76FFFEEC-0D22-48C5-B574-D7F98B6D7C47@xxxxxx
Quote:

>> > Thanks Gary, uninstalling this update seems to have fixed the problem. It's
>> > disturbing that an update entitled "update to improve the Windows Vista
>> > activation and validation process" would have a side effect of disabling my
>> > ability to open contacts. Doesn't MS test this stuff?
>> > --
>> > Les
>>
>>
>>
My System SpecsSystem Spec
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