Vista Tutorial - Windows Mail will not send

I have Windows Vista, I have set up my e-mail account to send from a DSL
services. I can receive e-mail but cannot send. The error is something like
use my own server.
How do I fix this?

Please post the entire error message.


"Debbie" <Debbie@discussions.microsoft.com> wrote in message
news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
>I have Windows Vista, I have set up my e-mail account to send from a DSL
> services. I can receive e-mail but cannot send. The error is something
> like
> use my own server.
> How do I fix this?

Right-click on the error message, copy, then paste into
a reply here.

Gary VanderMolen


"Debbie" <Debbie@discussions.microsoft.com> wrote in message news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
>I have Windows Vista, I have set up my e-mail account to send from a DSL
> services. I can receive e-mail but cannot send. The error is something like
> use my own server.
> How do I fix this?

The Error reads:
E-mail scanning encountered a problem. This e-mail message cannot be sent.
After you verify the format of your recipient addresses, Mcafee recommends
that you resend those messages from your e-mail program.


"Dave" wrote:

> Please post the entire error message.
>
>
> "Debbie" <Debbie@discussions.microsoft.com> wrote in message
> news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
> >I have Windows Vista, I have set up my e-mail account to send from a DSL
> > services. I can receive e-mail but cannot send. The error is something
> > like
> > use my own server.
> > How do I fix this?
>
>

The error states:
E- mail scanning encountered a problem. This e-mail message cannot be sent.
After you verfiy the format of your recipient addresses, Mcafee recommends
that you resend those messages from your e-mail program.

"Gary VanderMolen" wrote:

> Right-click on the error message, copy, then paste into
> a reply here.
>
> Gary VanderMolen
>
>
> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
> >I have Windows Vista, I have set up my e-mail account to send from a DSL
> > services. I can receive e-mail but cannot send. The error is something like
> > use my own server.
> > How do I fix this?
>
>
>

There's your problem: McAfee.
McAfee antivirus is not compatible with Windows Mail.
McAfee will need to be uninstalled and replaced with a compatible
antivirus like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen

"Debbie" <Debbie@discussions.microsoft.com> wrote in message news:E60272E7-689E-4B88-8CEC-20C6BBB1DFE1@microsoft.com...
> The error states:
> E- mail scanning encountered a problem. This e-mail message cannot be sent.
> After you verfiy the format of your recipient addresses, Mcafee recommends
> that you resend those messages from your e-mail program.
>
> "Gary VanderMolen" wrote:
>
>> Right-click on the error message, copy, then paste into
>> a reply here.
>>
>> Gary VanderMolen
>>
>>
>> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
>> >I have Windows Vista, I have set up my e-mail account to send from a DSL
>> > services. I can receive e-mail but cannot send. The error is something like
>> > use my own server.
>> > How do I fix this?
>>
>>
>>

Uninstall McAfee. See www.oehelp.com/OETips.aspx#3

steve

"Debbie" <Debbie@discussions.microsoft.com> wrote in message
news:E60272E7-689E-4B88-8CEC-20C6BBB1DFE1@microsoft.com...
> The error states:
> E- mail scanning encountered a problem. This e-mail message cannot be
> sent.
> After you verfiy the format of your recipient addresses, Mcafee recommends
> that you resend those messages from your e-mail program.
>
> "Gary VanderMolen" wrote:
>
>> Right-click on the error message, copy, then paste into
>> a reply here.
>>
>> Gary VanderMolen
>>
>>
>> "Debbie" <Debbie@discussions.microsoft.com> wrote in message
>> news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
>> >I have Windows Vista, I have set up my e-mail account to send from a DSL
>> > services. I can receive e-mail but cannot send. The error is something
>> > like
>> > use my own server.
>> > How do I fix this?
>>
>>
>>

I did actually what you said and still the same thing, but is the current
error:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'US_ACS_HSB_Outstanding_Issues@dell.com'.
Subject 'Re: Recieved replacement tower (KMM51150857I57L0KM)', Account:
'mail.npacc.net', Server: 'mail.npacc.net', Protocol: SMTP, Server Response:
'452 4.3.2 Not currently accepting on this server; use proper SMTP server
for: US_ACS_HSB_Outstanding_Issues@dell.com', Port: 25, Secure(SSL): No,
Server Error: 452, Error Number: 0x800CCC79
"Gary VanderMolen" wrote:

> There's your problem: McAfee.
> McAfee antivirus is not compatible with Windows Mail.
> McAfee will need to be uninstalled and replaced with a compatible
> antivirus like the free version of Avast:
> http://www.avast.com/eng/download-avast-home.html
>
> Gary VanderMolen
>
> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:E60272E7-689E-4B88-8CEC-20C6BBB1DFE1@microsoft.com...
> > The error states:
> > E- mail scanning encountered a problem. This e-mail message cannot be sent.
> > After you verfiy the format of your recipient addresses, Mcafee recommends
> > that you resend those messages from your e-mail program.
> >
> > "Gary VanderMolen" wrote:
> >
> >> Right-click on the error message, copy, then paste into
> >> a reply here.
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
> >> >I have Windows Vista, I have set up my e-mail account to send from a DSL
> >> > services. I can receive e-mail but cannot send. The error is something like
> >> > use my own server.
> >> > How do I fix this?
> >>
> >>
> >>
>
>

Hi I thought I was the only one with problems with Windows Live Mail....

Please help I still can not set up the Windows Mail as my default mail
althought I already downloaded the software...




"Debbie" wrote:

> I have Windows Vista, I have set up my e-mail account to send from a DSL
> services. I can receive e-mail but cannot send. The error is something like
> use my own server.
> How do I fix this?

Is NPACC (North Penn Access?) your home ISP? I can't seem to find out much
about them.
Were you sending from home when you got that error message?

Gary VanderMolen

"Debbie" <Debbie@discussions.microsoft.com> wrote in message news:AC36614D-4FDD-4DC0-A7A5-11E3355E6146@microsoft.com...
>I did actually what you said and still the same thing, but is the current
> error:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'US_ACS_HSB_Outstanding_Issues@dell.com'.
> Subject 'Re: Recieved replacement tower (KMM51150857I57L0KM)', Account:
> 'mail.npacc.net', Server: 'mail.npacc.net', Protocol: SMTP, Server Response:
> '452 4.3.2 Not currently accepting on this server; use proper SMTP server
> for: US_ACS_HSB_Outstanding_Issues@dell.com', Port: 25, Secure(SSL): No,
> Server Error: 452, Error Number: 0x800CCC79
> "Gary VanderMolen" wrote:
>
>> There's your problem: McAfee.
>> McAfee antivirus is not compatible with Windows Mail.
>> McAfee will need to be uninstalled and replaced with a compatible
>> antivirus like the free version of Avast:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> Gary VanderMolen
>>
>> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:E60272E7-689E-4B88-8CEC-20C6BBB1DFE1@microsoft.com...
>> > The error states:
>> > E- mail scanning encountered a problem. This e-mail message cannot be sent.
>> > After you verfiy the format of your recipient addresses, Mcafee recommends
>> > that you resend those messages from your e-mail program.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Right-click on the error message, copy, then paste into
>> >> a reply here.
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Debbie" <Debbie@discussions.microsoft.com> wrote in message news:42AE8DBF-A1C4-42DE-9710-06F9F60E2EC5@microsoft.com...
>> >> >I have Windows Vista, I have set up my e-mail account to send from a DSL
>> >> > services. I can receive e-mail but cannot send. The error is something like
>> >> > use my own server.
>> >> > How do I fix this?
>> >>
>> >>
>> >>
>>
>>