Vista - WinMail and PDFs

Although on my new computer running under Vista Business I have Acrobat
8 Pro, for opening PDFs I use the Reader as the default
program.

When the Reader is set as the standard program, PDF attachments can not
be opened in "Windows Mail".
An error-message appears that no program was associated to this type of
file (recommending to set an association).

Clicking on a PDF in a file manager opens the Reader correctly.

Is there a "know problem"with WinMail?

TIA
Rainald

Yes, that's a known bug. Most Windows Mail users cannot open
PDF documents from within WM.

Gary VanderMolen

"Rainald Taesler" <taesler@gmx.de> wrote in message news:uDlU6AlzHHA.3940@TK2MSFTNGP05.phx.gbl...
> Although on my new computer running under Vista Business I have Acrobat
> 8 Pro, for opening PDFs I use the Reader as the default
> program.
>
> When the Reader is set as the standard program, PDF attachments can not
> be opened in "Windows Mail".
> An error-message appears that no program was associated to this type of
> file (recommending to set an association).
>
> Clicking on a PDF in a file manager opens the Reader correctly.
>
> Is there a "know problem"with WinMail?
>
> TIA
> Rainald
>

Hi Rainald,

This problem happens if there is no "open" verb in the .PDF file class. Try this:

1. Download FileExtInfo.zip from here:

http://windowsxp.mvps.org/fileextinfo.htm

2. Unzip the utility and extract the files to Desktop.
3. Double-click "FileExtInfo.exe" to run it.
4. Select .PDF file type from the list box
5. Click "View file association report"
6. Copy the contents of the report and include it in your reply.

Related info:

Unable to open .PPS attachments directly from Windows Mail in Windows Vista:
http://www.winhelponline.com/articles/149/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Rainald Taesler" <taesler@gmx.de> wrote in message news:uDlU6AlzHHA.3940@TK2MSFTNGP05.phx.gbl...
Although on my new computer running under Vista Business I have Acrobat
8 Pro, for opening PDFs I use the Reader as the default
program.

When the Reader is set as the standard program, PDF attachments can not
be opened in "Windows Mail".
An error-message appears that no program was associated to this type of
file (recommending to set an association).

Clicking on a PDF in a file manager opens the Reader correctly.

Is there a "know problem"with WinMail?

TIA
Rainald

Ramesh, MS-MVP shared these words of wisdom:

> 1. Download FileExtInfo.zip from here:
>
> http://windowsxp.mvps.org/fileextinfo.htm
>
> 2. Unzip the utility and extract the files to Desktop.
> 3. Double-click "FileExtInfo.exe" to run it.
> 4. Select .PDF file type from the list box
> 5. Click "View file association report"
> 6. Copy the contents of the report and include it in your reply.

Been there, done that.

Report below.

Thanks a lot
Rainald
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.PDF] file type
Generated by FileExtInfo v2.0 on 26.07.2007 02:20:19

FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.PDF]
"Content Type"="application/pdf"
@="AcroExch.Document"

[HKEY_CLASSES_ROOT\.PDF\OpenWithList]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\Acrobat.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\AcroRd32.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"

[HKEY_CLASSES_ROOT\.PDF\ShellEx]

[HKEY_CLASSES_ROOT\.PDF\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{DC6EFB56-9CFA-464D-8880-44885D7DC193}"


[HKEY_CLASSES_ROOT\AcroExch.Document]
@="Adobe Acrobat Document"
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\AcroExch.Document\AcrobatVersion]
@="8.0"

[HKEY_CLASSES_ROOT\AcroExch.Document\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"

[HKEY_CLASSES_ROOT\AcroExch.Document\CurVer]
@="AcroExch.Document.7"

[HKEY_CLASSES_ROOT\AcroExch.Document\NotInsertable]
@=""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\"
\"%1\""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\print]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\print\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\" /p
/h \"%1\""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\printto]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\printto\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\" /t
\"%1\" \"%2\" \"%3\" \"%4\""

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\OpenWithList]
"a"="WinMail.exe"
"MRUList"="echgiadfb"
"b"="acrotray.exe"
"c"="Acrobat.exe"
"d"="TOTALCMD.EXE"
"e"="AcroRd32.exe"
"f"="i_view32.exe"
"g"="WINWORD.EXE"
"h"="fpdisp5a.exe"
"i"="XPSViewer.exe"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\OpenWithProgids]
"AcroExch.Document"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
"Progid"="Applications\\AcroRd32.exe"

Open Regedit.exe and navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\UserChoice]

Right-click "UserChoice" and choose "Delete".

Then go to this key:

[HKEY_CLASSES_ROOT\AcroExch.Document\shell]

Double-click (default) and type "open" as its Value data.

Close Regedit.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Rainald Taesler" <taesler@gmx.de> wrote in message news:3A3E5FEF-6960-49CA-A85C-3C09720FA14F@microsoft.com...
Ramesh, MS-MVP shared these words of wisdom:

> 1. Download FileExtInfo.zip from here:
>
> http://windowsxp.mvps.org/fileextinfo.htm
>
> 2. Unzip the utility and extract the files to Desktop.
> 3. Double-click "FileExtInfo.exe" to run it.
> 4. Select .PDF file type from the list box
> 5. Click "View file association report"
> 6. Copy the contents of the report and include it in your reply.

Been there, done that.

Report below.

Thanks a lot
Rainald
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.PDF] file type
Generated by FileExtInfo v2.0 on 26.07.2007 02:20:19

FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.PDF]
"Content Type"="application/pdf"
@="AcroExch.Document"

[HKEY_CLASSES_ROOT\.PDF\OpenWithList]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\Acrobat.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\AcroRd32.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"

[HKEY_CLASSES_ROOT\.PDF\ShellEx]

[HKEY_CLASSES_ROOT\.PDF\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{DC6EFB56-9CFA-464D-8880-44885D7DC193}"


[HKEY_CLASSES_ROOT\AcroExch.Document]
@="Adobe Acrobat Document"
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\AcroExch.Document\AcrobatVersion]
@="8.0"

[HKEY_CLASSES_ROOT\AcroExch.Document\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"

Ramesh, MS-MVP shared these words of wisdom:

> Open Regedit.exe and navigate to:
> .

Perfect!
Thanks a million, Ramesh.

Rainald

Ramesh, MS-MVP shared these words of wisdom:

> Open Regedit.exe and navigate to:
> .
> Close Regedit.exe

I'm sorry, Ramesh, I was to quick with my last posting.

The error-message does no longer appear.
But the attachment is opened with *ACROBAT*.
The *Reader only pops up when when it's open.

What else could be done?

Rainald

Hi Rainald,

As I'm leaving for a vacation, I'll respond to this on Tuesday.

Meanwhile, if you wish to revert back to the original setting ("Acrobat Reader"), you may use the "Default Programs" tool in Vista, or merge the REG file.

- - -
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\UserChoice]
"Progid"="Applications\\AcroRd32.exe"

- - -

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Rainald Taesler" <taesler@gmx.de> wrote in message news:4E785DED-83F7-488F-A050-649A84453597@microsoft.com...
Ramesh, MS-MVP shared these words of wisdom:

> Open Regedit.exe and navigate to:
> .
> Close Regedit.exe

I'm sorry, Ramesh, I was to quick with my last posting.

The error-message does no longer appear.
But the attachment is opened with *ACROBAT*.
The *Reader only pops up when when it's open.

What else could be done?

Rainald

Thanks a lot for your continuous support, Ramesh!

Ramesh, MS-MVP shared these words of wisdom:

> As I'm leaving for a vacation, I'll respond to this on Tuesday.

> Meanwhile, if you wish to revert back to the original setting
> ("Acrobat Reader"), you may use the "Default Programs" tool in
> Vista, or merge the REG file.
> .
> .
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald

Rainald,

In this key:

HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open\Command

Try changing the (default) value data to:

"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1"

(Note: The above path applies if you have Acrobat Reader version 8.0 installed.)

Also, delete the "UserChoice" registry key as explained in my earlier mail.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Rainald Taesler" <taesler@gmx.de> wrote in message news:O9qG$lG0HHA.1188@TK2MSFTNGP04.phx.gbl...
Thanks a lot for your continuous support, Ramesh!

Ramesh, MS-MVP shared these words of wisdom:

> As I'm leaving for a vacation, I'll respond to this on Tuesday.

> Meanwhile, if you wish to revert back to the original setting
> ("Acrobat Reader"), you may use the "Default Programs" tool in
> Vista, or merge the REG file.
> .
> .
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald