Vista - SMTP NOT RESPONDING

Problem is with BT. Call them on 0845 600 7030 and then they will reset your
account remotely. It worked very well with me

"Rob Smith" wrote:

> i have been using win mail on vista. no problems until now. smtp not
> responding wait 60 secs and an error message 0x800ccc19. i have checked the
> smtp setting it iaset at 25. can you pleaqse help
>
> "Julian" wrote:
>
> >
> >
> > "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
> > news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
> > >i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
> > > I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I GET
> > > A
> > > MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
> > > cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
> >
> > I'll try to read your post if you resubmit having turned caps lock off.
> >
> >
> >

Problem is with BT call them on 0845 600 7030 and they will reset your
account settigs remotely. It worked very well with me

"outofsilence" wrote:

> Hi again, a box keeps pooping up telling me the SMTP server is not responding
> - it tries repeartedly and when you give up the error message says: "Protocol
> SMTP, Port: 25, secure (SSL): No, error Number: 0x800CCC19
> All help very gratefully received, many thanks
>
>
> "Julian" wrote:
>
> >
> >
> > "outofsilence" <outofsilence@discussions.microsoft.com> wrote in message
> > news:8489D36D-532E-4CAB-A51F-1BDFA5A6C8AF@microsoft.com...
> > > I'm having the same problem with BTinternet, Winmail and Norton 360
> > > security,
> > > and getting the same error code as you - so please help us out someone!
> >
> > Please post the entire error message, all codes etc.
> >
> >
> >
> > >
> > > "Rob Smith" wrote:
> > >
> > >> i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
> > >> I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I GET
> > >> A
> > >> MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
> > >> cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
> >
> >

"Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
news:31D76351-B140-4784-8557-083FEED947F9@microsoft.com...
>i have been using win mail on vista. no problems until now. smtp not
> responding wait 60 secs and an error message 0x800ccc19. i have checked
> the
> smtp setting it iaset at 25. can you pleaqse help

Post the full message and which antivirus you are using.

"alphonse5" <alphonse5@discussions.microsoft.com> wrote in message
news:93B7CCDB-D5B0-4928-A5B6-F293732B773E@microsoft.com...
> Problem is with BT. Call them on 0845 600 7030 and then they will reset
> your
> account remotely. It worked very well with me

BT are responsible for the OP's Virgin connection?




>
> "Rob Smith" wrote:
>
>> i have been using win mail on vista. no problems until now. smtp not
>> responding wait 60 secs and an error message 0x800ccc19. i have checked
>> the
>> smtp setting it iaset at 25. can you pleaqse help
>>
>> "Julian" wrote:
>>
>> >
>> >
>> > "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
>> > news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
>> > >i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
>> > > I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I
>> > > GET
>> > > A
>> > > MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
>> > > cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
>> >
>> > I'll try to read your post if you resubmit having turned caps lock off.
>> >
>> >
>> >

Norton appears to be incompatible with WinMail. See
www.oehelp.com/OETips.aspx#3 It should be uninstalled completely and then
another less invasive program can be used.

steve

"Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
>i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
> I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I GET
> A
> MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
> cAN ANYBODY HELP TO RESOLVE THIS PROBLEM

Do not know whether BT will have any input in Virgin connection, although in
my case the fault was acknowleged and put right by BT (Had exactly same
problem with SMTP nos responding and showing error 0x800CCC19). It would
appear therefore that the fault is with the server and they should be in a
position to readjust the SMTP settings, so why not to call Virgin in your
case? Feel that VISTA being a new system will require others to adjust to
circumstances as new problems arise

"Julian" wrote:

>
>
> "alphonse5" <alphonse5@discussions.microsoft.com> wrote in message
> news:93B7CCDB-D5B0-4928-A5B6-F293732B773E@microsoft.com...
> > Problem is with BT. Call them on 0845 600 7030 and then they will reset
> > your
> > account remotely. It worked very well with me
>
> BT are responsible for the OP's Virgin connection?
>
>
>
>
> >
> > "Rob Smith" wrote:
> >
> >> i have been using win mail on vista. no problems until now. smtp not
> >> responding wait 60 secs and an error message 0x800ccc19. i have checked
> >> the
> >> smtp setting it iaset at 25. can you pleaqse help
> >>
> >> "Julian" wrote:
> >>
> >> >
> >> >
> >> > "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
> >> > news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
> >> > >i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
> >> > > I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I
> >> > > GET
> >> > > A
> >> > > MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
> >> > > cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
> >> >
> >> > I'll try to read your post if you resubmit having turned caps lock off.
> >> >
> >> >
> >> >

Yey! I have a solution - from a brillinat guy on (believe it or not) a BT
Technical Help Desk. Uninstall Norton completely (as the previous writer
suggested) then go to outgoing server and chnge the Port number from 25,
which is the default, to 587. This then allows outgoing email. You can leave
it set on 587 aswell.
Good luck to all of you.
I'll be phoning Norton up now - it's not good that their AV is incompatible
to WinMail....


"Steve Cochran" wrote:

> Norton appears to be incompatible with WinMail. See
> www.oehelp.com/OETips.aspx#3 It should be uninstalled completely and then
> another less invasive program can be used.
>
> steve
>
> "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
> news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
> >i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
> > I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN I GET
> > A
> > MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
> > cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
>
>

Setting smpt to 587 cured my problem.

Try it and let me know

Jim B


"Julian" <Julianlzb87@gmail.com> wrote in message
news:A10F6F05-51C0-43ED-8897-2359B275D6AE@microsoft.com...
>
>
> "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
> news:31D76351-B140-4784-8557-083FEED947F9@microsoft.com...
>>i have been using win mail on vista. no problems until now. smtp not
>> responding wait 60 secs and an error message 0x800ccc19. i have checked
>> the
>> smtp setting it iaset at 25. can you pleaqse help
>
> Post the full message and which antivirus you are using.
>
>

Try 587 rather than 25

Jim B

"alphonse5" <alphonse5@discussions.microsoft.com> wrote in message
news:C3978B62-E8D4-43BE-A6ED-762F0FC1EC76@microsoft.com...
> Problem is with BT call them on 0845 600 7030 and they will reset your
> account settigs remotely. It worked very well with me
>
> "outofsilence" wrote:
>
>> Hi again, a box keeps pooping up telling me the SMTP server is not
>> responding
>> - it tries repeartedly and when you give up the error message says:
>> "Protocol
>> SMTP, Port: 25, secure (SSL): No, error Number: 0x800CCC19
>> All help very gratefully received, many thanks
>>
>>
>> "Julian" wrote:
>>
>> >
>> >
>> > "outofsilence" <outofsilence@discussions.microsoft.com> wrote in
>> > message
>> > news:8489D36D-532E-4CAB-A51F-1BDFA5A6C8AF@microsoft.com...
>> > > I'm having the same problem with BTinternet, Winmail and Norton 360
>> > > security,
>> > > and getting the same error code as you - so please help us out
>> > > someone!
>> >
>> > Please post the entire error message, all codes etc.
>> >
>> >
>> >
>> > >
>> > > "Rob Smith" wrote:
>> > >
>> > >> i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
>> > >> I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY WHEN
>> > >> I GET
>> > >> A
>> > >> MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
>> > >> cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
>> >
>> >

Try using 587 rather than 25. It worked for me.

Jim B

"alphonse5" <alphonse5@discussions.microsoft.com> wrote in message
news:66BEE9FB-A070-42F1-83E6-35FE35D17E8B@microsoft.com...
> Do not know whether BT will have any input in Virgin connection, although
> in
> my case the fault was acknowleged and put right by BT (Had exactly same
> problem with SMTP nos responding and showing error 0x800CCC19). It would
> appear therefore that the fault is with the server and they should be in a
> position to readjust the SMTP settings, so why not to call Virgin in your
> case? Feel that VISTA being a new system will require others to adjust to
> circumstances as new problems arise
>
> "Julian" wrote:
>
>>
>>
>> "alphonse5" <alphonse5@discussions.microsoft.com> wrote in message
>> news:93B7CCDB-D5B0-4928-A5B6-F293732B773E@microsoft.com...
>> > Problem is with BT. Call them on 0845 600 7030 and then they will reset
>> > your
>> > account remotely. It worked very well with me
>>
>> BT are responsible for the OP's Virgin connection?
>>
>>
>>
>>
>> >
>> > "Rob Smith" wrote:
>> >
>> >> i have been using win mail on vista. no problems until now. smtp not
>> >> responding wait 60 secs and an error message 0x800ccc19. i have
>> >> checked
>> >> the
>> >> smtp setting it iaset at 25. can you pleaqse help
>> >>
>> >> "Julian" wrote:
>> >>
>> >> >
>> >> >
>> >> > "Rob Smith" <RobSmith@discussions.microsoft.com> wrote in message
>> >> > news:A916AAEA-A7B9-414B-834C-B9A857E2F538@microsoft.com...
>> >> > >i AM USING VIRGIN INTERNET WITH NORTON SECURITY.
>> >> > > I HAVE BEEN USING THE WINMAIL WITH NO PROBLEMS UNTIL RECENTLY
>> >> > > WHEN I
>> >> > > GET
>> >> > > A
>> >> > > MESSAGE 2SMTP NOT RESPONDING WITH A CODE OF 0x800CCC19.
>> >> > > cAN ANYBODY HELP TO RESOLVE THIS PROBLEM
>> >> >
>> >> > I'll try to read your post if you resubmit having turned caps lock
>> >> > off.
>> >> >
>> >> >
>> >> >