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Vista - Webpage email link won't open -- error message -- default email client not installed

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Old 07-26-2007   #1 (permalink)


vista home premium
 
 

Webpage email link won't open -- error message -- default email client not installed

Help needed. When I click on a hyperlink on a web page, instead of opening up a box to send an email, I get an error message saying Internet Explorer could not complete the operation because the default email client is not properly installed. I have checked several times and ways and Windows Mail is in fact the default email client. I found some old posts on how to fix this problem with outlook but none for Windows Mail/Vista. Thanks.

My System SpecsSystem Spec
Old 07-27-2007   #2 (permalink)
Steve Cochran


 
 

Re: Webpage email link won't open -- error message -- default email client not installed

Your mailto protocol may be broken. Attached is the mailto registry key.
Save it to disk and then rename it to remove the .txt file extension and
then click on it to merge it into the Registry. That should fix it.

steve

"peter spaeth" <peter.spaeth.2uczd7@no-mx.forums.net> wrote in message
newseter.spaeth.2uczd7@no-mx.forums.net...
>
> Help needed. When I click on a hyperlink on a web page, instead of
> opening up a box to send an email, I get an error message saying
> Internet Explorer could not complete the operation because the default
> email client is not properly installed. I have checked several times
> and ways and Windows Mail is in fact the default email client. I found
> some old posts on how to fix this problem with outlook but none for
> Windows Mail/Vista. Thanks.
>
>
> --
> peter spaeth


My System SpecsSystem Spec
Old 07-27-2007   #3 (permalink)


vista home premium
 
 

Re: Webpage email link won't open -- error message -- default email client not instal

I am really sorry but where is the attachment?
My System SpecsSystem Spec
Old 07-27-2007   #4 (permalink)
mac


 
 

Re: Webpage email link won't open -- error message -- default email client not installed


"peter spaeth" <peter.spaeth.2udun5@no-mx.forums.net> wrote in message
newseter.spaeth.2udun5@no-mx.forums.net...
>
> I am really sorry but where is the attachment?
>
>
> --
> peter spaeth

The easiest way for you to enable you to access it is for you to ensure that
you have Preview Pane enabled and the preview pane header, both found in
View menu>layout.
You should see a paper clip at the right side of the header pane, click on
that and save it.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

My System SpecsSystem Spec
Old 07-27-2007   #5 (permalink)


vista home premium
 
 

Re: Webpage email link won't open -- error message -- default email client not instal

Sorry again, I am really confused, all this is enabled but that pertains to getting attachments from email, right? The only email I have received is a notification that a reply was posted to my message and I don't see any attachment there. Sorry to be so hopeless here.
My System SpecsSystem Spec
Old 07-27-2007   #6 (permalink)
mac


 
 

Re: Webpage email link won't open -- error message -- default email client not installed


"peter spaeth" <peter.spaeth.2uei81@no-mx.forums.net> wrote in message
newseter.spaeth.2uei81@no-mx.forums.net...
>
> Sorry again, I am really confused, all this is enabled but that pertains
> to getting attachments from email, right? The only email I have
> received is a notification that a reply was posted to my message and I
> don't see any attachment there. Sorry to be so hopeless here.
>
>
> --
> peter spaeth


Hi Peter, don't be too confused, leave that privilege to us guys trying to
figure out the set up on your PC :-)

It looks like you are accessing the newsgroups via you ISP news server,
vBulletin? They appear then not to allow attachments?

In Windows Mail - Vista, you have a built in access to the MS News server
via "Microsoft Communities" in the folder tree. To see your message etc in
that server click this link:

This link should open a WM communities account for you.
news://msnews.microsoft.com/microsof...ows.vista.mail


--
Regards Steve.
MS-MVP. OE. [DTS] UK




My System SpecsSystem Spec
Old 07-27-2007   #7 (permalink)


vista home premium
 
 

Re: Webpage email link won't open -- error message -- default email client not instal

OK thank you I have now saved the file and its name seemed to drop the .txt automatically, just one last question, how do I "merge" it with the registry? Thanks so much.
My System SpecsSystem Spec
Old 07-27-2007   #8 (permalink)
mac


 
 

Re: Webpage email link won't open -- error message -- default email client not installed


"peter spaeth" <peter.spaeth.2ueohd@no-mx.forums.net> wrote in message
newseter.spaeth.2ueohd@no-mx.forums.net...
>
> OK thank you I have now saved the file and its name seemed to drop the
> txt automatically, just one last question, how do I "merge" it with the
> registry? Thanks so much.
>
>
> --
> peter spaeth


As per the original post from Dr Cochran MVP:
-----------
"Your mailto protocol may be broken. Attached is the mailto registry key.
Save it to disk and then rename it to remove the .txt file extension and
then click on it to merge it into the Registry. That should fix it."
--------------
Right click>Merge.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


My System SpecsSystem Spec
Old 07-27-2007   #9 (permalink)


vista home premium
 
 

Re: Webpage email link won't open -- error message -- default email client not instal

Thank you for your continued patience with a newbie. I feel really stoopid, but when I right click on the icon for this file "merge" does not come up as an option. Do I need to save it someplace particular?
My System SpecsSystem Spec
Old 07-27-2007   #10 (permalink)
mac


 
 

Re: Webpage email link won't open -- error message -- default email client not installed


"peter spaeth" <peter.spaeth.2uer9b@no-mx.forums.net> wrote in message
newseter.spaeth.2uer9b@no-mx.forums.net...
>
> Thank you for your continued patience with a newbie. I feel really
> stoopid, but when I right click on the icon for this file "merge" does
> not come up as an option. Do I need to save it someplace particular?
>


If you saved it to your harddrive, maybe Documents etc? Then right click the
file and Rename it to mailto.reg, then click on it.
HTH?

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


My System SpecsSystem Spec
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