Vista - Cannot send E mails

Hi guys, this is driving me crazy. I have just put together a new computer
and thought I would use Vista as my OS. I installed it OK, had a bit of
trouble installing AVG virusguard but eventually got it working. I got the
system working nicely and downloaded my emails, all OK until I tried to send
one!! I tired using Outlook and Windows Mail but both failed in a similar
fashion, Outlook tells me that the SMTP port is wrong?? set to 25. It works
on my other computers(XP) on my small home network. I use BT internet as my
ISP and it is a BT email address. I saw one of the posts saying try port
587, but that didn't work on either email programme?? I have already
stripped it out and re installed from scratch and it is exactly the same? I
have removed the AVG, still the same, I have switched off the Firewall, no
difference?? Any ideas or suggestions, I feel like ditching Vista and going
back to good old XP, at least it works!!
Regards and living in hope of salvation
Peter

I think someone said to phone BT... and they will change something on their
server to let you use port 587..
Search these messages....


"Peter" <peter.newsuser@talk2one.com> wrote in message
news:#uXy1Y60HHA.4916@TK2MSFTNGP03.phx.gbl...
> Hi guys, this is driving me crazy. I have just put together a new computer
> and thought I would use Vista as my OS. I installed it OK, had a bit of
> trouble installing AVG virusguard but eventually got it working. I got the
> system working nicely and downloaded my emails, all OK until I tried to
> send one!! I tired using Outlook and Windows Mail but both failed in a
> similar fashion, Outlook tells me that the SMTP port is wrong?? set to 25.
> It works on my other computers(XP) on my small home network. I use BT
> internet as my ISP and it is a BT email address. I saw one of the posts
> saying try port 587, but that didn't work on either email programme?? I
> have already stripped it out and re installed from scratch and it is
> exactly the same? I have removed the AVG, still the same, I have switched
> off the Firewall, no difference?? Any ideas or suggestions, I feel like
> ditching Vista and going back to good old XP, at least it works!!
> Regards and living in hope of salvation
> Peter
>

Stay with port 587 because that's what BT wants you to use now.
We will need to see more details of the error message you get.
Right-click on the error message, copy, then paste it into a reply here.

Gary VanderMolen


"Peter" <peter.newsuser@talk2one.com> wrote in message news:#uXy1Y60HHA.4916@TK2MSFTNGP03.phx.gbl...
> Hi guys, this is driving me crazy. I have just put together a new computer and thought I would use Vista as my OS. I installed
> it OK, had a bit of trouble installing AVG virusguard but eventually got it working. I got the system working nicely and
> downloaded my emails, all OK until I tried to send one!! I tired using Outlook and Windows Mail but both failed in a similar
> fashion, Outlook tells me that the SMTP port is wrong?? set to 25. It works on my other computers(XP) on my small home network.
> I use BT internet as my ISP and it is a BT email address. I saw one of the posts saying try port 587, but that didn't work on
> either email programme?? I have already stripped it out and re installed from scratch and it is exactly the same? I have
> removed the AVG, still the same, I have switched off the Firewall, no difference?? Any ideas or suggestions, I feel like
> ditching Vista and going back to good old XP, at least it works!!
> Regards and living in hope of salvation
> Peter

Peter,

I had this issue and found the default checkbox for outgoing security to be the same as incoming was not checked.

Donna

Hi, I changed the port to 576, still no good, left it overnight and he
presto, working this morning?? So many thanks to those of you who have
helped me with this matter! It is good to know there are people out there
who are so helpful.
Regards
Peter
"Peter" <peter.newsuser@talk2one.com> wrote in message
news:%23uXy1Y60HHA.4916@TK2MSFTNGP03.phx.gbl...
> Hi guys, this is driving me crazy. I have just put together a new computer
> and thought I would use Vista as my OS. I installed it OK, had a bit of
> trouble installing AVG virusguard but eventually got it working. I got the
> system working nicely and downloaded my emails, all OK until I tried to
> send one!! I tired using Outlook and Windows Mail but both failed in a
> similar fashion, Outlook tells me that the SMTP port is wrong?? set to 25.
> It works on my other computers(XP) on my small home network. I use BT
> internet as my ISP and it is a BT email address. I saw one of the posts
> saying try port 587, but that didn't work on either email programme?? I
> have already stripped it out and re installed from scratch and it is
> exactly the same? I have removed the AVG, still the same, I have switched
> off the Firewall, no difference?? Any ideas or suggestions, I feel like
> ditching Vista and going back to good old XP, at least it works!!
> Regards and living in hope of salvation
> Peter
>

Hi Guys, I still can't send e-mails. I have uninstalled McAfee and now I am
getting an error:
Your message did not reach some or all of the intended recipients.

Subject: FW: Wedding Flowers
Sent: 09/08/2007 21:17

The following recipient(s) could not be reached:

'niamh_moloney2003@yahoo.co.uk' on 09/08/2007 21:17
554 5.7.1 <niamh_moloney2003@yahoo.co.uk>: Relay access denied

Have I dislodged a setting in Outlook, can i restore the original settings?
Please help

--
JPL


"Peter" wrote:

> Hi guys, this is driving me crazy. I have just put together a new computer
> and thought I would use Vista as my OS. I installed it OK, had a bit of
> trouble installing AVG virusguard but eventually got it working. I got the
> system working nicely and downloaded my emails, all OK until I tried to send
> one!! I tired using Outlook and Windows Mail but both failed in a similar
> fashion, Outlook tells me that the SMTP port is wrong?? set to 25. It works
> on my other computers(XP) on my small home network. I use BT internet as my
> ISP and it is a BT email address. I saw one of the posts saying try port
> 587, but that didn't work on either email programme?? I have already
> stripped it out and re installed from scratch and it is exactly the same? I
> have removed the AVG, still the same, I have switched off the Firewall, no
> difference?? Any ideas or suggestions, I feel like ditching Vista and going
> back to good old XP, at least it works!!
> Regards and living in hope of salvation
> Peter
>
>
>

"JPL" <JPL@discussions.microsoft.com> wrote in message
news:0F16A7E6-D9E7-47E6-A63A-2F9AE70B48FA@microsoft.com...
> Hi Guys, I still can't send e-mails. I have uninstalled McAfee and now I
> am
> getting an error:
> Your message did not reach some or all of the intended recipients.
>
> Subject: FW: Wedding Flowers
> Sent: 09/08/2007 21:17
>
> The following recipient(s) could not be reached:
>
> 'niamh_moloney2003@yahoo.co.uk' on 09/08/2007 21:17
> 554 5.7.1 <niamh_moloney2003@yahoo.co.uk>: Relay access denied
>
> Have I dislodged a setting in Outlook, can i restore the original
> settings?
> Please help
>
> --
> JPL
>
I think this is the issue. In Outlook, go to Tools, click Options, go to
the Mail Setup tab, click e-mail accounts, with view or change existing
e-mail accounts ticked, click next, select the account from which you are
sending this message and receiving the error if you have more than one
account, click Change, click More Settings, go to Outgoing server and place
a check next to "My outgoing server (SMTP) requires authentication," place a
check next to use the same settings as my incoming server, click apply and
ok and see if that resolves the issue. You may need to close an re-open
Outlook for the settings to fully apply.

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

Hi Michael, went thru all that, no change, same problem. Any other thoughts.
Can I restore the application to factory settings, i feel i've done something
wrong?

--
JPL


"Michael Solomon" wrote:

>
>
> "JPL" <JPL@discussions.microsoft.com> wrote in message
> news:0F16A7E6-D9E7-47E6-A63A-2F9AE70B48FA@microsoft.com...
> > Hi Guys, I still can't send e-mails. I have uninstalled McAfee and now I
> > am
> > getting an error:
> > Your message did not reach some or all of the intended recipients.
> >
> > Subject: FW: Wedding Flowers
> > Sent: 09/08/2007 21:17
> >
> > The following recipient(s) could not be reached:
> >
> > 'niamh_moloney2003@yahoo.co.uk' on 09/08/2007 21:17
> > 554 5.7.1 <niamh_moloney2003@yahoo.co.uk>: Relay access denied
> >
> > Have I dislodged a setting in Outlook, can i restore the original
> > settings?
> > Please help
> >
> > --
> > JPL
> >
> I think this is the issue. In Outlook, go to Tools, click Options, go to
> the Mail Setup tab, click e-mail accounts, with view or change existing
> e-mail accounts ticked, click next, select the account from which you are
> sending this message and receiving the error if you have more than one
> account, click Change, click More Settings, go to Outgoing server and place
> a check next to "My outgoing server (SMTP) requires authentication," place a
> check next to use the same settings as my incoming server, click apply and
> ok and see if that resolves the issue. You may need to close an re-open
> Outlook for the settings to fully apply.
>
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>
>

May I suggest you try the Outlook experts who hang out in the
Outlook newsgroup: microsoft.public.outlook.general.

Gary VanderMolen

"JPL" <JPL@discussions.microsoft.com> wrote in message news:36D8044C-30B4-479B-B496-3359DC74E7A7@microsoft.com...
> Hi Michael, went thru all that, no change, same problem. Any other thoughts.
> Can I restore the application to factory settings, i feel i've done something
> wrong?
>
> --
> JPL
>
>
> "Michael Solomon" wrote:
>
>>
>>
>> "JPL" <JPL@discussions.microsoft.com> wrote in message
>> news:0F16A7E6-D9E7-47E6-A63A-2F9AE70B48FA@microsoft.com...
>> > Hi Guys, I still can't send e-mails. I have uninstalled McAfee and now I
>> > am
>> > getting an error:
>> > Your message did not reach some or all of the intended recipients.
>> >
>> > Subject: FW: Wedding Flowers
>> > Sent: 09/08/2007 21:17
>> >
>> > The following recipient(s) could not be reached:
>> >
>> > 'niamh_moloney2003@yahoo.co.uk' on 09/08/2007 21:17
>> > 554 5.7.1 <niamh_moloney2003@yahoo.co.uk>: Relay access denied
>> >
>> > Have I dislodged a setting in Outlook, can i restore the original
>> > settings?
>> > Please help
>> >
>> > --
>> > JPL
>> >
>> I think this is the issue. In Outlook, go to Tools, click Options, go to
>> the Mail Setup tab, click e-mail accounts, with view or change existing
>> e-mail accounts ticked, click next, select the account from which you are
>> sending this message and receiving the error if you have more than one
>> account, click Change, click More Settings, go to Outgoing server and place
>> a check next to "My outgoing server (SMTP) requires authentication," place a
>> check next to use the same settings as my incoming server, click apply and
>> ok and see if that resolves the issue. You may need to close an re-open
>> Outlook for the settings to fully apply.
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>>

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:edlguit2HHA.3640@TK2MSFTNGP06.phx.gbl...
> May I suggest you try the Outlook experts who hang out in the
> Outlook newsgroup: microsoft.public.outlook.general.
>
> Gary VanderMolen
>
> "JPL" <JPL@discussions.microsoft.com> wrote in message
> news:36D8044C-30B4-479B-B496-3359DC74E7A7@microsoft.com...
>> Hi Michael, went thru all that, no change, same problem. Any other
>> thoughts.
>> Can I restore the application to factory settings, i feel i've done
>> something
>> wrong?
>>
>> --
>> JPL
>>
>>
>> "Michael Solomon" wrote:
>>
>>>
>>>
>>> "JPL" <JPL@discussions.microsoft.com> wrote in message
>>> news:0F16A7E6-D9E7-47E6-A63A-2F9AE70B48FA@microsoft.com...
>>> > Hi Guys, I still can't send e-mails. I have uninstalled McAfee and now
>>> > I
>>> > am
>>> > getting an error:
>>> > Your message did not reach some or all of the intended recipients.
>>> >
>>> > Subject: FW: Wedding Flowers
>>> > Sent: 09/08/2007 21:17
>>> >
>>> > The following recipient(s) could not be reached:
>>> >
>>> > 'niamh_moloney2003@yahoo.co.uk' on 09/08/2007 21:17
>>> > 554 5.7.1 <niamh_moloney2003@yahoo.co.uk>: Relay access
>>> > denied
>>> >
>>> > Have I dislodged a setting in Outlook, can i restore the original
>>> > settings?
>>> > Please help
>>> >
>>> > --
>>> > JPL
>>> >
>>> I think this is the issue. In Outlook, go to Tools, click Options, go
>>> to
>>> the Mail Setup tab, click e-mail accounts, with view or change existing
>>> e-mail accounts ticked, click next, select the account from which you
>>> are
>>> sending this message and receiving the error if you have more than one
>>> account, click Change, click More Settings, go to Outgoing server and
>>> place
>>> a check next to "My outgoing server (SMTP) requires authentication,"
>>> place a
>>> check next to use the same settings as my incoming server, click apply
>>> and
>>> ok and see if that resolves the issue. You may need to close an re-open
>>> Outlook for the settings to fully apply.
>>>
>>> --
>>> Michael Solomon
>>> Backup is a PC user's best friend
>>> DTS-L.Org: http://www.dts-l.org/
>>>
>>>
>
Agreed!:-)

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/