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Vista - Cant Send Mail

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Old 08-02-2007   #1 (permalink)
bobscg


 
 

Cant Send Mail

I just got a new system and it has windows vista on it. I use Earthlink and
it is not compatible with the Earthlink mail server so it uses windows mail.
I can receive mail with no problems when I try to send I get the following
error

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Candle In The Wind', Account: '(My email address) Mail
Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
Secure(SSL): No, Error Number: 0x800CCC0F

My System SpecsSystem Spec
Old 08-03-2007   #2 (permalink)
Peter Foldes


 
 

Re: Cant Send Mail

2 possibilities that I can think of

(1) Your Anti Virus is set to scan incoming and outgoing emails
(2) SMTP port number or SMTP address is wrong

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"bobscg" <bobscg@discussions.microsoft.com> wrote in message news:8991333C-260C-483D-B0C3-475B5AD46233@microsoft.com...
>I just got a new system and it has windows vista on it. I use Earthlink and
> it is not compatible with the Earthlink mail server so it uses windows mail.
> I can receive mail with no problems when I try to send I get the following
> error
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Candle In The Wind', Account: '(My email address) Mail
> Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Error Number: 0x800CCC0F

My System SpecsSystem Spec
Old 08-03-2007   #3 (permalink)
Julian


 
 

Re: Cant Send Mail



"Peter Foldes" <okf22@hotmail.com> wrote in message
news:Og#WkZY1HHA.3916@TK2MSFTNGP02.phx.gbl...
2 possibilities that I can think of

(1) Your Anti Virus is set to scan incoming and outgoing emails
(2) SMTP port number or SMTP address is wrong

587 is right.

Disabling the AV is unlikely to be enough for Norton or McAfee
both of while need to be uninstalled completely, pierced through
the heart with a wooden stake, shot with a silver bullet
and buried in a garlic coffin.

Avast - http://www.avast.com/eng/avast_4_home.html is fine
but that too should have email scanning disabled.
http://www.oehelp.com/OETips.aspx#3


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"bobscg" <bobscg@discussions.microsoft.com> wrote in message
news:8991333C-260C-483D-B0C3-475B5AD46233@microsoft.com...
>I just got a new system and it has windows vista on it. I use Earthlink and
> it is not compatible with the Earthlink mail server so it uses windows
> mail.
> I can receive mail with no problems when I try to send I get the following
> error
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Candle In The Wind', Account: '(My email address)
> Mail
> Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Error Number: 0x800CCC0F


My System SpecsSystem Spec
Old 08-03-2007   #4 (permalink)
Hal Hostetler [MVP P/I]


 
 

Re: Cant Send Mail

ROTFL! I especially like the garlic coffin.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Julian" <Julianlzb87@gmail.com> wrote in message
news:52C2CFF6-5E3E-4254-B26C-C79C424956A7@microsoft.com...
>
>
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:Og#WkZY1HHA.3916@TK2MSFTNGP02.phx.gbl...
> 2 possibilities that I can think of
>
> (1) Your Anti Virus is set to scan incoming and outgoing emails
> (2) SMTP port number or SMTP address is wrong
>
> 587 is right.
>
> Disabling the AV is unlikely to be enough for Norton or McAfee
> both of while need to be uninstalled completely, pierced through
> the heart with a wooden stake, shot with a silver bullet
> and buried in a garlic coffin.
>
> Avast - http://www.avast.com/eng/avast_4_home.html is fine
> but that too should have email scanning disabled.
> http://www.oehelp.com/OETips.aspx#3
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "bobscg" <bobscg@discussions.microsoft.com> wrote in message
> news:8991333C-260C-483D-B0C3-475B5AD46233@microsoft.com...
> >I just got a new system and it has windows vista on it. I use Earthlink

and
> > it is not compatible with the Earthlink mail server so it uses windows
> > mail.
> > I can receive mail with no problems when I try to send I get the

following
> > error
> >
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Candle In The Wind', Account: '(My email address)
> > Mail
> > Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
> > Secure(SSL): No, Error Number: 0x800CCC0F

>



My System SpecsSystem Spec
Old 08-03-2007   #5 (permalink)
bobscg


 
 

RE: Cant Send Mail

I just double checked the POP & SMTP settings, they are correct. I also
disabled the nortons outgoing mail. I am still having the issue. Have any
other ideas I can try?

"bobscg" wrote:

> I just got a new system and it has windows vista on it. I use Earthlink and
> it is not compatible with the Earthlink mail server so it uses windows mail.
> I can receive mail with no problems when I try to send I get the following
> error
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Candle In The Wind', Account: '(My email address) Mail
> Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Error Number: 0x800CCC0F

My System SpecsSystem Spec
Old 08-03-2007   #6 (permalink)
Gary VanderMolen


 
 

Re: Cant Send Mail

Just disabling Norton is not sufficient. You will need to uninstall it
completely.

Gary VanderMolen

"bobscg" <bobscg@discussions.microsoft.com> wrote in message news:CA638C89-6B3B-41AE-B85C-EA8B9235F4E6@microsoft.com...
>I just double checked the POP & SMTP settings, they are correct. I also
> disabled the nortons outgoing mail. I am still having the issue. Have any
> other ideas I can try?
>
> "bobscg" wrote:
>
>> I just got a new system and it has windows vista on it. I use Earthlink and
>> it is not compatible with the Earthlink mail server so it uses windows mail.
>> I can receive mail with no problems when I try to send I get the following
>> error
>>
>> Your server has unexpectedly terminated the connection. Possible causes for
>> this include server problems, network problems, or a long period of
>> inactivity. Subject 'Candle In The Wind', Account: '(My email address) Mail
>> Account', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587,
>> Secure(SSL): No, Error Number: 0x800CCC0F



My System SpecsSystem Spec
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