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Vista - can't receive email in win mail

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Old 08-04-2007   #11 (permalink)
Gary VanderMolen


 
 

Re: can't receive email in win mail

When it halts on the third message, do the first two messages download okay?
Does it download those first two messages over and over? If so, there is a
stuck message on the mail server. If you have webmail access, inspect the
messages sitting on the server to see if you can spot the bad one. It will
typically be the oldest and/or biggest one. Delete it.
If you don't have webmail access, you can use http://mail2web.com.

Gary VanderMolen


"salsera" <salsera@discussions.microsoft.com> wrote in message news:5C542D41-B0A1-4807-8A68-2D69C0E0892B@microsoft.com...
> Gary~
>
> thanks for your help. I have also uninstalled Norton, installed Avast,
> created a new account, and still my email stops at the third message. Atleast
> now, there is an error posted:
>
> Account: 'salseros828.com', Server: 'salseros828.com', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> any ideas?
> salsera
>
> "Gary VanderMolen" wrote:
>
>> It is possible that Norton corrupted that mail account. Create the
>> mail account again, then delete the old account. Try receiving mail.
>> If you get an error message, right-click on it, copy, then paste it into
>> a reply here.
>>
>> Gary VanderMolen
>>
>> "Jack" <Jack@discussions.microsoft.com> wrote in message news:936B3679-D42B-4E05-B769-F87122544B8E@microsoft.com...
>> > Peter ,
>> >
>> > I also have this problem, and just now I alrd uninstall the Norton from my
>> > computer , but still can not receive email and the problem remains. Can you
>> > give me further solution ???
>> >
>> > Jack
>> >
>> > "Peter Foldes" wrote:
>> >
>> >> salsera
>> >>
>> >> It is caused by Norton. This can crop up at any time and it is like a time bomb. Uninstall Norton and install something like
>> >> Avast which is free and will work very nicely with Windows Mail. Just remember that when installing any AV suite do not
>> >> enable
>> >> the email integration(email scanning)
>> >>
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >> "salsera" <salsera@discussions.microsoft.com> wrote in message news:C780A41C-063A-4393-A768-2C3B820F2785@microsoft.com...
>> >> > i've had the same Norton since I got the computer and win mail. it all came
>> >> > together and i never had problems with it before, so i don't think it is the
>> >> > problem? could the problem be with my webserver?
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Windows Mail is not compatible with some antivirus programs.
>> >> >> Make sure you are not running a non-compatible antivirus program
>> >> >> like Norton or McAfee. Those should be uninstalled and replaced
>> >> >> with a compatible antivirus like the free version of Avast:
>> >> >> http://www.avast.com/eng/download-avast-home.html
>> >> >>
>> >> >> Gary VanderMolen
>> >> >>
>> >> >> "salsera" <salsera@discussions.microsoft.com> wrote in message news:E23D1730-8A9E-4C27-AA5D-63D543E7EA38@microsoft.com...
>> >> >> > Never had this problem before. It will receive up to 2 messages and then just
>> >> >> > freeze up on the third. I don't get an error report, just says receiving
>> >> >> > mail....in the bottom right corner. help! It has been this way for days.




My System SpecsSystem Spec
Old 08-04-2007   #12 (permalink)
salsera


 
 

Re: can't receive email in win mail


Thanks again. i tried the mail2web. It says I have no messages. Wierd. I
also noticed that there are the same 2 messages over and over in my junk
mail. So, it sounds like you pinpointed the problem and I need to delete that
one message, but I can't get to it. Any suggestions?

Thanks
"Gary VanderMolen" wrote:

> When it halts on the third message, do the first two messages download okay?
> Does it download those first two messages over and over? If so, there is a
> stuck message on the mail server. If you have webmail access, inspect the
> messages sitting on the server to see if you can spot the bad one. It will
> typically be the oldest and/or biggest one. Delete it.
> If you don't have webmail access, you can use http://mail2web.com.
>
> Gary VanderMolen
>
>
> "salsera" <salsera@discussions.microsoft.com> wrote in message news:5C542D41-B0A1-4807-8A68-2D69C0E0892B@microsoft.com...
> > Gary~
> >
> > thanks for your help. I have also uninstalled Norton, installed Avast,
> > created a new account, and still my email stops at the third message. Atleast
> > now, there is an error posted:
> >
> > Account: 'salseros828.com', Server: 'salseros828.com', Protocol: POP3,
> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
> >
> > any ideas?
> > salsera
> >
> > "Gary VanderMolen" wrote:
> >
> >> It is possible that Norton corrupted that mail account. Create the
> >> mail account again, then delete the old account. Try receiving mail.
> >> If you get an error message, right-click on it, copy, then paste it into
> >> a reply here.
> >>
> >> Gary VanderMolen
> >>
> >> "Jack" <Jack@discussions.microsoft.com> wrote in message news:936B3679-D42B-4E05-B769-F87122544B8E@microsoft.com...
> >> > Peter ,
> >> >
> >> > I also have this problem, and just now I alrd uninstall the Norton from my
> >> > computer , but still can not receive email and the problem remains. Can you
> >> > give me further solution ???
> >> >
> >> > Jack
> >> >
> >> > "Peter Foldes" wrote:
> >> >
> >> >> salsera
> >> >>
> >> >> It is caused by Norton. This can crop up at any time and it is like a time bomb. Uninstall Norton and install something like
> >> >> Avast which is free and will work very nicely with Windows Mail. Just remember that when installing any AV suite do not
> >> >> enable
> >> >> the email integration(email scanning)
> >> >>
> >> >> --
> >> >> Peter
> >> >>
> >> >> Please Reply to Newsgroup for the benefit of others
> >> >> Requests for assistance by email can not and will not be acknowledged.
> >> >>
> >> >> "salsera" <salsera@discussions.microsoft.com> wrote in message news:C780A41C-063A-4393-A768-2C3B820F2785@microsoft.com...
> >> >> > i've had the same Norton since I got the computer and win mail. it all came
> >> >> > together and i never had problems with it before, so i don't think it is the
> >> >> > problem? could the problem be with my webserver?
> >> >> >
> >> >> > "Gary VanderMolen" wrote:
> >> >> >
> >> >> >> Windows Mail is not compatible with some antivirus programs.
> >> >> >> Make sure you are not running a non-compatible antivirus program
> >> >> >> like Norton or McAfee. Those should be uninstalled and replaced
> >> >> >> with a compatible antivirus like the free version of Avast:
> >> >> >> http://www.avast.com/eng/download-avast-home.html
> >> >> >>
> >> >> >> Gary VanderMolen
> >> >> >>
> >> >> >> "salsera" <salsera@discussions.microsoft.com> wrote in message news:E23D1730-8A9E-4C27-AA5D-63D543E7EA38@microsoft.com...
> >> >> >> > Never had this problem before. It will receive up to 2 messages and then just
> >> >> >> > freeze up on the third. I don't get an error report, just says receiving
> >> >> >> > mail....in the bottom right corner. help! It has been this way for days.

>
>
>

My System SpecsSystem Spec
Old 08-04-2007   #13 (permalink)
Gary VanderMolen


 
 

Re: can't receive email in win mail

The domain salseros828.com is hosted by Dotster.
You will need to call Dotster tech support and have them delete the stuck email.

Gary VanderMolen

"salsera" <salsera@discussions.microsoft.com> wrote in message news:B8A6E489-9272-4674-B2B4-D9A8688DE4E3@microsoft.com...
>
> Thanks again. i tried the mail2web. It says I have no messages. Wierd. I
> also noticed that there are the same 2 messages over and over in my junk
> mail. So, it sounds like you pinpointed the problem and I need to delete that
> one message, but I can't get to it. Any suggestions?
>
> Thanks
> "Gary VanderMolen" wrote:
>
>> When it halts on the third message, do the first two messages download okay?
>> Does it download those first two messages over and over? If so, there is a
>> stuck message on the mail server. If you have webmail access, inspect the
>> messages sitting on the server to see if you can spot the bad one. It will
>> typically be the oldest and/or biggest one. Delete it.
>> If you don't have webmail access, you can use http://mail2web.com.
>>
>> Gary VanderMolen
>>
>>
>> "salsera" <salsera@discussions.microsoft.com> wrote in message news:5C542D41-B0A1-4807-8A68-2D69C0E0892B@microsoft.com...
>> > Gary~
>> >
>> > thanks for your help. I have also uninstalled Norton, installed Avast,
>> > created a new account, and still my email stops at the third message. Atleast
>> > now, there is an error posted:
>> >
>> > Account: 'salseros828.com', Server: 'salseros828.com', Protocol: POP3,
>> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>> >
>> > any ideas?
>> > salsera
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> It is possible that Norton corrupted that mail account. Create the
>> >> mail account again, then delete the old account. Try receiving mail.
>> >> If you get an error message, right-click on it, copy, then paste it into
>> >> a reply here.
>> >>
>> >> Gary VanderMolen
>> >>
>> >> "Jack" <Jack@discussions.microsoft.com> wrote in message news:936B3679-D42B-4E05-B769-F87122544B8E@microsoft.com...
>> >> > Peter ,
>> >> >
>> >> > I also have this problem, and just now I alrd uninstall the Norton from my
>> >> > computer , but still can not receive email and the problem remains. Can you
>> >> > give me further solution ???
>> >> >
>> >> > Jack
>> >> >
>> >> > "Peter Foldes" wrote:
>> >> >
>> >> >> salsera
>> >> >>
>> >> >> It is caused by Norton. This can crop up at any time and it is like a time bomb. Uninstall Norton and install something
>> >> >> like
>> >> >> Avast which is free and will work very nicely with Windows Mail. Just remember that when installing any AV suite do not
>> >> >> enable
>> >> >> the email integration(email scanning)
>> >> >>
>> >> >> --
>> >> >> Peter
>> >> >>
>> >> >> Please Reply to Newsgroup for the benefit of others
>> >> >> Requests for assistance by email can not and will not be acknowledged.
>> >> >>
>> >> >> "salsera" <salsera@discussions.microsoft.com> wrote in message news:C780A41C-063A-4393-A768-2C3B820F2785@microsoft.com...
>> >> >> > i've had the same Norton since I got the computer and win mail. it all came
>> >> >> > together and i never had problems with it before, so i don't think it is the
>> >> >> > problem? could the problem be with my webserver?
>> >> >> >
>> >> >> > "Gary VanderMolen" wrote:
>> >> >> >
>> >> >> >> Windows Mail is not compatible with some antivirus programs.
>> >> >> >> Make sure you are not running a non-compatible antivirus program
>> >> >> >> like Norton or McAfee. Those should be uninstalled and replaced
>> >> >> >> with a compatible antivirus like the free version of Avast:
>> >> >> >> http://www.avast.com/eng/download-avast-home.html
>> >> >> >>
>> >> >> >> Gary VanderMolen
>> >> >> >>
>> >> >> >> "salsera" <salsera@discussions.microsoft.com> wrote in message
>> >> >> >> news:E23D1730-8A9E-4C27-AA5D-63D543E7EA38@microsoft.com...
>> >> >> >> > Never had this problem before. It will receive up to 2 messages and then just
>> >> >> >> > freeze up on the third. I don't get an error report, just says receiving
>> >> >> >> > mail....in the bottom right corner. help! It has been this way for days.

>>
>>
>>


My System SpecsSystem Spec
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