Vista - cannot send e-mail? I can help

On Aug 7, 2:29 pm, "Gary VanderMolen" <g...@NoMail.invalid> wrote:
> OK, so just adapt my example for your particular circumstance.
> Change smtp.bluetie.com to whatever the name is for your westnet
> SMTP server. Looks like that would be mail.westnet.com.au, if we
> can go by these directions:http://support.westnet.com.au/faq/21...ic-internet-se...
>
> Gary VanderMolen
>
>
>
> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenews:F60CEC8E-5FD8-4E93-AF27-614D047FA040@microsoft.com...
> > Gary we are with the westnet in Australia, not the US.
>
> > "Gary VanderMolen" wrote:
>
> >> "Westnet" doesn't pin it down. There is a Westnet in Australia:
> >>http://www.westnet.com.au
> >> and one in New York:http://www.westnet.com
>
> >> I'm going to guess that your ISP is the latter. If so, In
> >> Windows Mail go to Tools, Accounts, select the pop.bluetie.com
> >> account, Properties, Servers. Change smtp.bluetie.com to
> >> mail.westnet.com. Click OK, and try sending.
>
> >> Incidentally, disabling McAfee or Norton AV is not sufficient.
> >> It must be completely uninstalled. But that can wait until later
> >> because the SMTP server change I gave you should fix your
> >> immediate problem.
>
> >> Gary VanderMolen
>
> >> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenewsB43F826-67F0-43EF-95F0-A746B37B4604@microsoft.com...
> >> > Our ISP is westnet, I am on a laptop at home and yes I have tried turning off
> >> > the AV.
>
> >> > "Gary VanderMolen" wrote:
>
> >> >> The most common reason for this problem is a non-compatible
> >> >> antivirus program. Both Norton and McAfee antivirus are incompatible
> >> >> with Windows Mail, and they would need to be uninstalled. Replace
> >> >> with a compatible antivirus like the free version of Avast:
> >> >>http://www.avast.com/eng/download-avast-home.html
>
> >> >> After you do the above, if you still get the sameerrormessage,
> >> >> let me know if you were using a laptop away from home when you
> >> >> got thaterrormessage.
>
> >> >> BlueTie is a mail provider but not an ISP. Who is your ISP?
>
> >> >> Gary VanderMolen
>
> >> >> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenews:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
> >> >> >I have the same problems can recieveemailbut not send. Herer is my fault code
> >> >> > Your server has unexpectedly terminated the connection. Possible causes for
> >> >> > this include server problems, network problems, or a long period of
> >> >> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> >> >> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, SocketError:
> >> >> > 10053,ErrorNumber: 0x800CCC0F
>
> >> >> > What other ports could I try?
> >> >> > Many thanks Fiona- Hide quoted text -
>
> - Show quoted text -

Gary,

I am having a similiar issue to some. I use my charter email from my
laptop when traveling and I get an error 421:charter.net connection
closed, when sending. I can receive perfectly, just no send. I also
have a work email that has a "mail.xxxxxx.com" outgoing server and I
get a consistent "cannot relay" error.

Any suggestions to work around this?

Thanks,
Kevin

Both of your send failures are caused by standard port 25 blocks
that most ISPs use nowadays. Your case is more complex since
you need to circumvent port 25 blocks from both home and while
traveling. The best solution is to use an SMTP server port other
than '25'. Unfortunately, Charter is one of the few big ISPs (as far
as I know) which does not offer an alternate port (465 or 587).
I notice you have a Comcast email address. Are you allowed to use
Comcast's SMTP server? If so, see
http://www.comcast.net/help/faq/inde...=Emailtop17686
for instructions on how to use their SMTP server on port 587.
Ignore any incoming server information, because you will want to
leave your incoming settings as is. There is no requirement that
the incoming and outgoing servers must be a matched pair.

Gary VanderMolen

<kevin-schultz@comcast.net> wrote in message news:1186625129.682158.110230@r34g2000hsd.googlegroups.com...
> I am having a similiar issue to some. I use my charter email from my
> laptop when traveling and I get an error 421:charter.net connection
> closed, when sending. I can receive perfectly, just no send. I also
> have a work email that has a "mail.xxxxxx.com" outgoing server and I
> get a consistent "cannot relay" error.
>
> Any suggestions to work around this?
>
> Thanks,
> Kevin

I, too, can receive but not send emails using my new Vista and Windows
Mail. My ISP is Verizon DSL.

The error message:
The connection to the server has failed. Subject 'Re: test', Account:
'WindowsMail', Server: 'mail.verizon.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Any help would be GREATLY appreciated.
Thanks!

According to http://netservices.verizon.net/porta...jsp?case=c2532
the name of the outgoing (SMTP) mail server should be outgoing.verizon.net.
Verify your other settings also.

Gary VanderMolen


<reimel@verizon.net> wrote in message news:1187406188.580473.235280@22g2000hsm.googlegroups.com...
> I, too, can receive but not send emails using my new Vista and Windows
> Mail. My ISP is Verizon DSL.
>
> The error message:
> The connection to the server has failed. Subject 'Re: test', Account:
> 'WindowsMail', Server: 'mail.verizon.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Any help would be GREATLY appreciated.
> Thanks!