Vista - cannot send e-mail? I can help

My problem was resolved simply by. going to "Tools" then "Accounts" then
double click on the account in question. Click on "Advanced" and right under
"Outgoing Mail (SMTP)" where it says "This server requires a secure
connection" make sure that box isn't checked. I have Vista and this fixed my
problem. I don't know if it matters but I use Road Runner (Time Warner). Hope
this helps.

I also cannot send e- mail.. i tried what you suggested and still no luck..
I am using att

"Brian" wrote:

> My problem was resolved simply by. going to "Tools" then "Accounts" then
> double click on the account in question. Click on "Advanced" and right under
> "Outgoing Mail (SMTP)" where it says "This server requires a secure
> connection" make sure that box isn't checked. I have Vista and this fixed my
> problem. I don't know if it matters but I use Road Runner (Time Warner). Hope
> this helps.

Do you get an error message when you try to send? If so, right-click
on it, copy, and paste it into a reply here.

Gary VanderMolen


"twizzlerlady" <twizzlerlady@discussions.microsoft.com> wrote in message
news:A42325B9-9D7F-40F2-88FC-D5F7F9721F67@microsoft.com...
>I also cannot send e- mail.. i tried what you suggested and still no luck..
> I am using att
>
> "Brian" wrote:
>
>> My problem was resolved simply by. going to "Tools" then "Accounts" then
>> double click on the account in question. Click on "Advanced" and right under
>> "Outgoing Mail (SMTP)" where it says "This server requires a secure
>> connection" make sure that box isn't checked. I have Vista and this fixed my
>> problem. I don't know if it matters but I use Road Runner (Time Warner). Hope
>> this helps.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'Pfeifersec@msn.com'. Subject 'new email',
Account: 'mail.insuremyauto.com', Server: 'mail.insuremyauto.com', Protocol:
SMTP, Server Response: '550 not local host msn.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

"twizzlerlady" wrote:

> I also cannot send e- mail.. i tried what you suggested and still no luck..
> I am using att
>
> "Brian" wrote:
>
> > My problem was resolved simply by. going to "Tools" then "Accounts" then
> > double click on the account in question. Click on "Advanced" and right under
> > "Outgoing Mail (SMTP)" where it says "This server requires a secure
> > connection" make sure that box isn't checked. I have Vista and this fixed my
> > problem. I don't know if it matters but I use Road Runner (Time Warner). Hope
> > this helps.

When you got that error message, was it on a laptop, away from home?
If so, your problem is a port 25 block by whoever is providing your
Internet connectivity at that moment. The only way around that is to
use SMTP on a port other than 25.

Mail.insuremyauto.com is an alias for mail.cybersearch-us.com.
Typically, web-hosting companies like cybersearch-us.com do not
offer alternate SMTP ports. Who is your home ISP?

Gary VanderMolen


"tsorrels" <tsorrels@discussions.microsoft.com> wrote in message news:8EB3F695-7BE2-4AC8-B74C-E76CF99B84D0@microsoft.com...
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.

I have the same problems can recieve email but not send. Herer is my fault code
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F

What other ports could I try?
Many thanks Fiona


"Gary VanderMolen" wrote:

> When you got that error message, was it on a laptop, away from home?
> If so, your problem is a port 25 block by whoever is providing your
> Internet connectivity at that moment. The only way around that is to
> use SMTP on a port other than 25.
>
> Mail.insuremyauto.com is an alias for mail.cybersearch-us.com.
> Typically, web-hosting companies like cybersearch-us.com do not
> offer alternate SMTP ports. Who is your home ISP?
>
> Gary VanderMolen
>
>
> "tsorrels" <tsorrels@discussions.microsoft.com> wrote in message news:8EB3F695-7BE2-4AC8-B74C-E76CF99B84D0@microsoft.com...
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
>
>
>

The most common reason for this problem is a non-compatible
antivirus program. Both Norton and McAfee antivirus are incompatible
with Windows Mail, and they would need to be uninstalled. Replace
with a compatible antivirus like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

After you do the above, if you still get the same error message,
let me know if you were using a laptop away from home when you
got that error message.

BlueTie is a mail provider but not an ISP. Who is your ISP?

Gary VanderMolen


"Feefee" <Feefee@discussions.microsoft.com> wrote in message news:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
>I have the same problems can recieve email but not send. Herer is my fault code
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
> 10053, Error Number: 0x800CCC0F
>
> What other ports could I try?
> Many thanks Fiona

Hello,
I am very disappointed with this Windows Mail from Vista on this specific
issue... I have uninstalled Norton, installed Avast... check the port issue
that Brian did but still for almost 2 weeks now, I can send and receive email
from it... PLEASE help , I am getting impatient with this ... I have yahoo
mail trying to add in this account.
This is the error I am getting :

An unknown error has occurred.
Subject 'test', Account: 'pop.mail.yahoo.com', Server:
'smtp.mail.yahoo.com', Protocol: SMTP, Server Response: '421 Cannot connect
to SMTP server 69.147.95.94 (69.147.95.94:25), connect error 10060', Port:
25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

My laptop is at home, I have AT&T as service provider.

Thanks, Sunshine.
--------------


"Gary VanderMolen" wrote:

> The most common reason for this problem is a non-compatible
> antivirus program. Both Norton and McAfee antivirus are incompatible
> with Windows Mail, and they would need to be uninstalled. Replace
> with a compatible antivirus like the free version of Avast:
> http://www.avast.com/eng/download-avast-home.html
>
> After you do the above, if you still get the same error message,
> let me know if you were using a laptop away from home when you
> got that error message.
>
> BlueTie is a mail provider but not an ISP. Who is your ISP?
>
> Gary VanderMolen
>
>
> "Feefee" <Feefee@discussions.microsoft.com> wrote in message news:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
> >I have the same problems can recieve email but not send. Herer is my fault code
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
> > 10053, Error Number: 0x800CCC0F
> >
> > What other ports could I try?
> > Many thanks Fiona
>
>
>
>

I guess you didn't get the word, but for quite some time now,
AT&T wants you to use different servers and settings:
http://helpme.att.net/article.php?item=10918

Gary VanderMolen


"Sunshine" <Sunshine@discussions.microsoft.com> wrote in message news:B7593DBB-F49D-493F-8EE4-8E5158C7E421@microsoft.com...
> Hello,
> I am very disappointed with this Windows Mail from Vista on this specific
> issue... I have uninstalled Norton, installed Avast... check the port issue
> that Brian did but still for almost 2 weeks now, I can send and receive email
> from it... PLEASE help , I am getting impatient with this ... I have yahoo
> mail trying to add in this account.
> This is the error I am getting :
>
> An unknown error has occurred.
> Subject 'test', Account: 'pop.mail.yahoo.com', Server:
> 'smtp.mail.yahoo.com', Protocol: SMTP, Server Response: '421 Cannot connect
> to SMTP server 69.147.95.94 (69.147.95.94:25), connect error 10060', Port:
> 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
>
> My laptop is at home, I have AT&T as service provider.
>
> Thanks, Sunshine.

Our ISP is westnet, I am on a laptop at home and yes I have tried turning off
the AV.

"Gary VanderMolen" wrote:

> The most common reason for this problem is a non-compatible
> antivirus program. Both Norton and McAfee antivirus are incompatible
> with Windows Mail, and they would need to be uninstalled. Replace
> with a compatible antivirus like the free version of Avast:
> http://www.avast.com/eng/download-avast-home.html
>
> After you do the above, if you still get the same error message,
> let me know if you were using a laptop away from home when you
> got that error message.
>
> BlueTie is a mail provider but not an ISP. Who is your ISP?
>
> Gary VanderMolen
>
>
> "Feefee" <Feefee@discussions.microsoft.com> wrote in message news:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
> >I have the same problems can recieve email but not send. Herer is my fault code
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
> > 10053, Error Number: 0x800CCC0F
> >
> > What other ports could I try?
> > Many thanks Fiona
>
>
>
>