Vista - Missing folders after reinstall

I was having problems with my video driver so Dell had me to reinstall my
OS. I noticed my subfolders in Win Mail are all missing along with the email
messages that were in them.
Is there a way to retrieve those?

iknowhuh@sbcglobal.net

Are you running an antivirus that is not compatible with Windows Mail?
Both Norton and McAfee antivirus are incompatible and those would
need to be uninstalled. Replace with a compatible antivirus
like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen

"iknowhuh@sbcglobal.net" <iknowhuh@sbcglobal.net@discussions.microsoft.com> wrote in message
news:51DBD4AA-0318-4B3B-955C-DB749BE81A3D@microsoft.com...
>I was having problems with my video driver so Dell had me to reinstall my
> OS. I noticed my subfolders in Win Mail are all missing along with the email
> messages that were in them.
> Is there a way to retrieve those?
>
> iknowhuh@sbcglobal.net

So will this help me retrieve my messages? I am running McAfee but I'd like
to know if I can retrieve all of those messages and their corresponding
subfolders.
Thank you for your post though. I have had probs with McAfee & its latest
update.
Mary Lou

"Gary VanderMolen" wrote:

> Are you running an antivirus that is not compatible with Windows Mail?
> Both Norton and McAfee antivirus are incompatible and those would
> need to be uninstalled. Replace with a compatible antivirus
> like the free version of Avast:
> http://www.avast.com/eng/download-avast-home.html
>
> Gary VanderMolen
>
> "iknowhuh@sbcglobal.net" <iknowhuh@sbcglobal.net@discussions.microsoft.com> wrote in message
> news:51DBD4AA-0318-4B3B-955C-DB749BE81A3D@microsoft.com...
> >I was having problems with my video driver so Dell had me to reinstall my
> > OS. I noticed my subfolders in Win Mail are all missing along with the email
> > messages that were in them.
> > Is there a way to retrieve those?
> >
> > iknowhuh@sbcglobal.net
>
>
>

Hi,

It depends on how you reinstalled the OS. If you did a clean install, then I'm sorry they are gone. If you did a upgrade type install, you might check for a hidden "C:\windows.old" file. You will need to make sure that your have "Show hidden files and folders" dotted and uncheck "Hide Protected OS system files" in Folder Options. If it is there, then navigate to "C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Local Folders" within that folder. Your messages may still be in there. Use the "To Reset Windows Mail" section as a guide on how to transfer them back into Windows Mail.

Windows Mail problems

Hope it is still there for you,
Shawn

There are no guarantees. All we know is that some people have posted
here that missing folders reappeared after McAfee or Norton was uninstalled.
You have nothing to lose by uninstalling McAfee.

Gary VanderMolen

"iknowhuh@sbcglobal.net" <iknowhuhsbcglobalnet@discussions.microsoft.com> wrote in message
news:6A848AB7-FD71-47BD-BA75-637850F4A511@microsoft.com...
> So will this help me retrieve my messages? I am running McAfee but I'd like
> to know if I can retrieve all of those messages and their corresponding
> subfolders.
> Thank you for your post though. I have had probs with McAfee & its latest
> update.
> Mary Lou
>
> "Gary VanderMolen" wrote:
>
>> Are you running an antivirus that is not compatible with Windows Mail?
>> Both Norton and McAfee antivirus are incompatible and those would
>> need to be uninstalled. Replace with a compatible antivirus
>> like the free version of Avast:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> Gary VanderMolen
>>
>> "iknowhuh@sbcglobal.net" <iknowhuh@sbcglobal.net@discussions.microsoft.com> wrote in message
>> news:51DBD4AA-0318-4B3B-955C-DB749BE81A3D@microsoft.com...
>> >I was having problems with my video driver so Dell had me to reinstall my
>> > OS. I noticed my subfolders in Win Mail are all missing along with the email
>> > messages that were in them.
>> > Is there a way to retrieve those?
>> >
>> > iknowhuh@sbcglobal.net
>>
>>
>>

Oh man. My messages and folders are gone! I was unable to back anything up
because I was only able to get on via Safe Mode and of course, you can't run
a backup in Safe Mode. I was able to save just about all of my files other
ways though but my mail is GONE! Dang McAfee!

On a more positive note, I did uninstall McAfee & downloaded Avast. I feel
better already....except for the loss of my email.

Thank you all for the help.


"brink" wrote:

>
> iknowhuh@sbcglobal.net;410183 Wrote:
> > I was having problems with my video driver so Dell had me to reinstall
> > my
> > OS. I noticed my subfolders in Win Mail are all missing along with the
> > email
> > messages that were in them.
> > Is there a way to retrieve those?
> >
> > iknowhuh@sbcglobal.net
> >
>
> Hi,
>
> It depends on how you reinstalled the OS. If you did a clean install,
> then I'm sorry they are gone. If you did a upgrade type install, you
> might check for a hidden "C:\windows.old" file. You will need to make
> sure that your have "Show hidden files and folders" dotted and uncheck
> "Hide Protected OS system files" in Folder Options. If it is there,
> then navigate to "C:\Users\(your
> username)\AppData\Local\Microsoft\Windows Mail\Local Folders" within
> that folder. Your messages may still be in there. Use the "To Reset
> Windows Mail" section as a guide on how to transfer them back into
> Windows Mail.
>
> Windows Mail problems
>
> Hope it is still there for you,
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> _http://www.vistax64.com/ (\"http://www.vistax64.com/\")_
> *Please post feedback to help others.*
>

I'm sorry to hear that. You can use the Import and Export Messages options under "File" menu in Windows Mail to make it easy to backup and restore messages.

Glad to hear you are back up and running though.

Shawn

As Shawn suggested, did you look in the "C:\windows.old" folder?

Gary VanderMolen

"iknowhuh@sbcglobal.net" <iknowhuhsbcglobalnet@discussions.microsoft.com> wrote in message
news:2FE52A1B-1E9C-420D-8C24-197D0FFD1FF7@microsoft.com...
> Oh man. My messages and folders are gone! I was unable to back anything up
> because I was only able to get on via Safe Mode and of course, you can't run
> a backup in Safe Mode. I was able to save just about all of my files other
> ways though but my mail is GONE! Dang McAfee!
>
> On a more positive note, I did uninstall McAfee & downloaded Avast. I feel
> better already....except for the loss of my email.
>
> Thank you all for the help.
>
>
> "brink" wrote:
>
>>
>> iknowhuh@sbcglobal.net;410183 Wrote:
>> > I was having problems with my video driver so Dell had me to reinstall
>> > my
>> > OS. I noticed my subfolders in Win Mail are all missing along with the
>> > email
>> > messages that were in them.
>> > Is there a way to retrieve those?
>> >
>> > iknowhuh@sbcglobal.net
>> >
>>
>> Hi,
>>
>> It depends on how you reinstalled the OS. If you did a clean install,
>> then I'm sorry they are gone. If you did a upgrade type install, you
>> might check for a hidden "C:\windows.old" file. You will need to make
>> sure that your have "Show hidden files and folders" dotted and uncheck
>> "Hide Protected OS system files" in Folder Options. If it is there,
>> then navigate to "C:\Users\(your
>> username)\AppData\Local\Microsoft\Windows Mail\Local Folders" within
>> that folder. Your messages may still be in there. Use the "To Reset
>> Windows Mail" section as a guide on how to transfer them back into
>> Windows Mail.
>>
>> Windows Mail problems
>>
>> Hope it is still there for you,
>> Shawn
>>
>>
>> --
>> brink
>>
>> *There are no dumb questions, just the people that do not ask them.*
>> _http://www.vistax64.com/ (\"http://www.vistax64.com/\")_
>> *Please post feedback to help others.*
>>

Search for *.eml as Administrator and see if perhaps you can find some of
them.

See here to backup in the future: www.oehelp.com/backup.aspx#wm

steve

"iknowhuh@sbcglobal.net" <iknowhuhsbcglobalnet@discussions.microsoft.com>
wrote in message news:2FE52A1B-1E9C-420D-8C24-197D0FFD1FF7@microsoft.com...
> Oh man. My messages and folders are gone! I was unable to back anything up
> because I was only able to get on via Safe Mode and of course, you can't
> run
> a backup in Safe Mode. I was able to save just about all of my files other
> ways though but my mail is GONE! Dang McAfee!
>
> On a more positive note, I did uninstall McAfee & downloaded Avast. I feel
> better already....except for the loss of my email.
>
> Thank you all for the help.
>
>
> "brink" wrote:
>
>>
>> iknowhuh@sbcglobal.net;410183 Wrote:
>> > I was having problems with my video driver so Dell had me to reinstall
>> > my
>> > OS. I noticed my subfolders in Win Mail are all missing along with the
>> > email
>> > messages that were in them.
>> > Is there a way to retrieve those?
>> >
>> > iknowhuh@sbcglobal.net
>> >
>>
>> Hi,
>>
>> It depends on how you reinstalled the OS. If you did a clean install,
>> then I'm sorry they are gone. If you did a upgrade type install, you
>> might check for a hidden "C:\windows.old" file. You will need to make
>> sure that your have "Show hidden files and folders" dotted and uncheck
>> "Hide Protected OS system files" in Folder Options. If it is there,
>> then navigate to "C:\Users\(your
>> username)\AppData\Local\Microsoft\Windows Mail\Local Folders" within
>> that folder. Your messages may still be in there. Use the "To Reset
>> Windows Mail" section as a guide on how to transfer them back into
>> Windows Mail.
>>
>> Windows Mail problems
>>
>> Hope it is still there for you,
>> Shawn
>>
>>
>> --
>> brink
>>
>> *There are no dumb questions, just the people that do not ask them.*
>> _http://www.vistax64.com/ (\"http://www.vistax64.com/\")_
>> *Please post feedback to help others.*
>>