Vista - Windows Mail

I've recently been having problems receiving my mail -- I continue to receive
the same error for both accounts with the error code 0x800CCC0E. I tried to
turn off the Norton incoming virus scan-- which helped at one pint-- but no
longer seems to be of any assistance-- plus, Norton continues to default back
to incoming email scanning "ON". I previously had no issues for several
months, so this is rather recent. I've tried clearing the emails on the
website under the assumption there were some issues with some incoming
emails-- but that didn't help.

Anything else besides the methods already suggested in previous posts?

Thanks.

I have also received the error code 0x800CCC19

"Joe" wrote:

> I've recently been having problems receiving my mail -- I continue to receive
> the same error for both accounts with the error code 0x800CCC0E. I tried to
> turn off the Norton incoming virus scan-- which helped at one pint-- but no
> longer seems to be of any assistance-- plus, Norton continues to default back
> to incoming email scanning "ON". I previously had no issues for several
> months, so this is rather recent. I've tried clearing the emails on the
> website under the assumption there were some issues with some incoming
> emails-- but that didn't help.
>
> Anything else besides the methods already suggested in previous posts?
>
> Thanks.

Sorry Joe,

But the error messages point to the SMTP server and to a timeout error respectively. This is usually caused by the antivirus program. Sometimes you can get away with just disabling the email scanning options, but not so with Norton or McAfee. I would recommend to uninstall Norton and switch to the free Avast or AVG.

Avast - http://avast.com/eng/avast_4_home.html

AVG - http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Shawn

"Joe" <Joe@discussions.microsoft.com> wrote in message
newsBE331CE-751B-487D-BA19-BB1C685BF422@microsoft.com...
>I have also received the error code 0x800CCC19
>

But what about the rest of the message which contains
invaluable diagnostics?

And which antivirus are you using?

(Crystal Balls all in for servicing.)



> "Joe" wrote:
>
>> I've recently been having problems receiving my mail -- I continue to
>> receive
>> the same error for both accounts with the error code 0x800CCC0E. I tried
>> to
>> turn off the Norton incoming virus scan-- which helped at one pint-- but
>> no
>> longer seems to be of any assistance-- plus, Norton continues to default
>> back
>> to incoming email scanning "ON". I previously had no issues for several
>> months, so this is rather recent. I've tried clearing the emails on the
>> website under the assumption there were some issues with some incoming
>> emails-- but that didn't help.
>>
>> Anything else besides the methods already suggested in previous posts?
>>
>> Thanks.

"Joe" <Joe@discussions.microsoft.com> wrote in message
news:300FF837-54A6-459D-9331-0CCF5CB1C329@microsoft.com...
> I've recently been having problems receiving my mail -- I continue to
> receive
> the same error for both accounts with the error code 0x800CCC0E. I tried
> to
> turn off the Norton incoming virus scan-- which helped at one pint-- but
> no
> longer seems to be of any assistance-- plus, Norton continues to default
> back
> to incoming email scanning "ON". I previously had no issues for several
> months, so this is rather recent. I've tried clearing the emails on the
> website under the assumption there were some issues with some incoming
> emails-- but that didn't help.
>
> Anything else besides the methods already suggested in previous posts?
>
> Thanks.

First, Uninstall Norton and don't replace it with McAfee.
Second, remove and re-enter your account information.
Third, install Avast anti-virus. Do a custom install and don't install
email scanning.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com