When I click button E-Mail is not junk it goes away & I can't find it.
Where does it go. I have lost several
important E-Mail I wanted to keep.
I'm new to vista & this is really bugging me.

In article <FF0776A6-40FD-43C1-B1E3-7720A629649E@microsoft.com>,
shortwoman <shortwoman@discussions.microsoft.com> wrote:

> When I click button E-Mail is not junk it goes away & I can't find it.
> Where does it go. I have lost several
> important E-Mail I wanted to keep.
> I'm new to vista & this is really bugging me.

When I do that to an email in the Junk folder it gets moved into the
Inbox, I seem to remember.

Norbert

"shortwoman" <shortwoman@discussions.microsoft.com> wrote in message
news:FF0776A6-40FD-43C1-B1E3-7720A629649E@microsoft.com...
> When I click button E-Mail is not junk it goes away & I can't find it.
> Where does it go. I have lost several
> important E-Mail I wanted to keep.
> I'm new to vista & this is really bugging me.


If you are sending it to a mail folder with View by Conversation enabled,
some messages from the junk folder become hidden in that view, you can find
the setting at view>current view, or use the key board Alt,V,V,G, the same
combo will restore the view after reading the moved message.

It's a bug.


--
Regards Steve.
MS-MVP. OE. [DTS] UK

I clicked on the "not junk mail" icon and the mail disappeared. I tried to do
the 'view/current view', but still cannot find the mail I wanted to save-
never got the option to move it myself. So how/where do I find the mail that
is not junk? Help!

"mac" wrote:

>
> "shortwoman" <shortwoman@xxxxxx> wrote in message
> news:FF0776A6-40FD-43C1-B1E3-7720A629649E@xxxxxx

> > When I click button E-Mail is not junk it goes away & I can't find it.
> > Where does it go. I have lost several
> > important E-Mail I wanted to keep.
> > I'm new to vista & this is really bugging me.

>
>
> If you are sending it to a mail folder with View by Conversation enabled,
> some messages from the junk folder become hidden in that view, you can find
> the setting at view>current view, or use the key board Alt,V,V,G, the same
> combo will restore the view after reading the moved message.
>
> It's a bug.
>
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>
>

"DebbieRose" <DebbieRose@xxxxxx> wrote in message
news:CD43DAB4-FA5F-435F-BBBE-76AC1BF7A275@xxxxxx

>I clicked on the "not junk mail" icon and the mail disappeared. I tried to
>do
> the 'view/current view', but still cannot find the mail I wanted to save-
> never got the option to move it myself. So how/where do I find the mail
> that
> is not junk? Help!
>

The mail will be in the inbox folder, or if it was a mail that is redirected
by a mail rule it will be in the folder cited in the message rule. Sadly it
is not possible to mark a mail as 'unread' and have it stay that way when
moved from the Junk folder.

The best way to find a message is to remove the "group by conversation" view
and sort by the received or sent column, the message should then appear at
the top.


--
Regards Steve.
MS-MVP. OE. [DTS] UK

You could also click on the "Find" button on the toolbar and search for mail
that arrived after a certain date.


--
Regards Steve.
MS-MVP. OE. [DTS] UK

I tried all of that, but cannot get the mail back that I had clicked on as
-not junk mail. Any other suggestions?

"mac" wrote:

> You could also click on the "Find" button on the toolbar and search for mail
> that arrived after a certain date.
>
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>
>

"DebbieRose" <DebbieRose@xxxxxx> wrote in message
news:98178C1E-3BE1-4969-8F6F-64CD2FE65414@xxxxxx

>I tried all of that, but cannot get the mail back that I had clicked on as
> -not junk mail. Any other suggestions?
>

DebbieRose, short of looking over your shoulder, no, not much else :-(

The mail will have gone to one of the folders in your setup.

Try searching on any other feature of the mail, -- only you know why it was
not junk.

From, To, Subject, message body etc?

Sorry I can' help more.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

You are not alone, this bug is happening to every Vista user I know. When I
click the "Not Junk" button I expected it to move to Inbox, but it didn't.
The count in Inbox is unchanged and I am not enabled for Group by
Conversation.

I wonder if MS monitors this site for bug reports?

Ben

"DebbieRose" wrote:

> I tried all of that, but cannot get the mail back that I had clicked on as
> -not junk mail. Any other suggestions?
>
> "mac" wrote:
>

> > You could also click on the "Find" button on the toolbar and search for mail
> > that arrived after a certain date.
> >
> >
> > --
> > Regards Steve.
> > MS-MVP. OE. [DTS] UK
> >
> >

When I've clicked the Not Junk button, the mail moved to the Inbox,
but much slower than I would expect. I think I even had to restart
Windows Mail to make it show up in the Inbox.

For the last few months, I've seen no sign that anyone from Microsoft
was monitoring the microsoft.public.windows.vista.mail newsgroup.
They monitor some of the other newsgroups on the same site, though.
Microsoft seems to have stopped providing updates for Windows
Mail and is now putting most of their email effort toward a replacement
email and newsreader program, Windows Live Mail.

http://get.live.com/wlmail/overview

The description emphasizes mostly what it can do that Windows Mail
cannot, but it can also handle any accounts that Windows Mail can
handle.

"Ben Richardson" <BenRichardson@xxxxxx> wrote in message
news:E9124D4A-BB2A-4FB5-A4E3-CFE04EF5621C@xxxxxx

> You are not alone, this bug is happening to every Vista user I know. When
> I
> click the "Not Junk" button I expected it to move to Inbox, but it didn't.
> The count in Inbox is unchanged and I am not enabled for Group by
> Conversation.
>
> I wonder if MS monitors this site for bug reports?
>
> Ben
>
> "DebbieRose" wrote:
>

>> I tried all of that, but cannot get the mail back that I had clicked on
>> as
>> -not junk mail. Any other suggestions?
>>
>> "mac" wrote:
>>

>> > You could also click on the "Find" button on the toolbar and search for
>> > mail
>> > that arrived after a certain date.
>> >
>> >
>> > --
>> > Regards Steve.
>> > MS-MVP. OE. [DTS] UK
>> >
>> >