Vista Tutorial - Windows Mail problems

You have no idea what you are talking about.

Gary VanderMolen

"ginnym" <ginnym@discussions.microsoft.com> wrote in message news:5D5FD7D6-E503-4115-A53D-A090A577CA45@microsoft.com...
> Don't listen to that so called "expert". It's not your antivirus. It's
> actually a microsoft problem that they don't know how to fix. It happened to
> me and I was given a website to download a fix for it and it took the email
> that was stuck right out. I have to look for the site though. I'll write
> back when I find it.
>
> "Gary VanderMolen" wrote:
>
>> Since you seem to know more than the experts here, why bother
>> asking questions here?
>>
>> Gary VanderMolen
>>
>> "pendo86" <pendo86@discussions.microsoft.com> wrote in message news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
>> > Thanks for your help but I have been using Norton Internet Security on my
>> > laptop since April and have not experienced this problem on my e-mail before.
>> > So I do not think that is the problem.
>> >
>> > Another thing I forgot to mention - My laptop didn't shutdown properly. My
>> > laptop turned off because the battery had died on it, and I didn't turn it on
>> > again until the next day and thats when I started having problems with my
>> > e-mail, so maybe it had something to do with not being shutdown properly??
>> >
>> > Thanks,
>> > Dan.
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> A likely cause for this error message is your antivirus.
>> >> Windows Mail is not compatible with most McAfee or Norton
>> >> security programs. Those will need to be uninstalled.
>> >> Replace with a more compatible antivirus like the free Avast:
>> >> http://www.avast.com/eng/avast_4_home.html
>>
>>
>>

Your diagnosis is incorrect. Pendo86 does not have an email
stuck in the Outbox.

Gary VanderMolen

"ginnym" <ginnym@discussions.microsoft.com> wrote in message news:3D03827E-8A82-41BE-A691-F11D08A2E3C9@microsoft.com...
> See the reply from Julian in the next block. That is the site that will fix
> it.
>
> "pendo86" wrote:
>
>> Thanks for your help but I have been using Norton Internet Security on my
>> laptop since April and have not experienced this problem on my e-mail before.
>> So I do not think that is the problem.
>>
>> Another thing I forgot to mention - My laptop didn't shutdown properly. My
>> laptop turned off because the battery had died on it, and I didn't turn it on
>> again until the next day and thats when I started having problems with my
>> e-mail, so maybe it had something to do with not being shutdown properly??
>>
>> Thanks,
>> Dan.
>>
>>
>> "Gary VanderMolen" wrote:
>>
>> > A likely cause for this error message is your antivirus.
>> > Windows Mail is not compatible with most McAfee or Norton
>> > security programs. Those will need to be uninstalled.
>> > Replace with a more compatible antivirus like the free Avast:
>> > http://www.avast.com/eng/avast_4_home.html
>> >
>> > Gary VanderMolen
>> >
>> >
>> >
>> >

"ginnym" <ginnym@discussions.microsoft.com> wrote in message
news:3D03827E-8A82-41BE-A691-F11D08A2E3C9@microsoft.com...
> See the reply from Julian in the next block. That is the site that will
> fix

That utility will not actually fix the underlying problem,
ie. what causes the message to be stuck in the out box,
but provides a workaround.

If you use Norton or McAfee there's a good chance that you
will have to "fix" the problem again, and again, and again... etc.


>
> "pendo86" wrote:
>
>> Thanks for your help but I have been using Norton Internet Security on my
>> laptop since April and have not experienced this problem on my e-mail
>> before.
>> So I do not think that is the problem.
>>
>> Another thing I forgot to mention - My laptop didn't shutdown properly.
>> My
>> laptop turned off because the battery had died on it, and I didn't turn
>> it on
>> again until the next day and thats when I started having problems with my
>> e-mail, so maybe it had something to do with not being shutdown
>> properly??
>>
>> Thanks,
>> Dan.
>>
>>
>> "Gary VanderMolen" wrote:
>>
>> > A likely cause for this error message is your antivirus.
>> > Windows Mail is not compatible with most McAfee or Norton
>> > security programs. Those will need to be uninstalled.
>> > Replace with a more compatible antivirus like the free Avast:
>> > http://www.avast.com/eng/avast_4_home.html
>> >
>> > Gary VanderMolen
>> >
>> >
>> >
>> >

"ginnym" <ginnym@discussions.microsoft.com> wrote in message
news:5D5FD7D6-E503-4115-A53D-A090A577CA45@microsoft.com...
> Don't listen to that so called "expert".

Don't listen to those with no expertise.

> It's not your antivirus.

Please explain how the problem is caused then?

>It's
> actually a microsoft problem that they don't know how to fix.

Evidence?
Also, why doesn't it happen to Avast or AVG users?

> It happened to
> me and I was given a website to download a fix for it and it took the
> email
> that was stuck right out. I have to look for the site though. I'll write
> back when I find it.

That get's you working again but it does not prevent messages getting
stuck in the Outbox.

Why are you trying to suppress advice that could help other users
avoid the problem in the first place?


>
> "Gary VanderMolen" wrote:
>
>> Since you seem to know more than the experts here, why bother
>> asking questions here?
>>
>> Gary VanderMolen
>>
>> "pendo86" <pendo86@discussions.microsoft.com> wrote in message
>> news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
>> > Thanks for your help but I have been using Norton Internet Security on
>> > my
>> > laptop since April and have not experienced this problem on my e-mail
>> > before.
>> > So I do not think that is the problem.
>> >
>> > Another thing I forgot to mention - My laptop didn't shutdown properly.
>> > My
>> > laptop turned off because the battery had died on it, and I didn't turn
>> > it on
>> > again until the next day and thats when I started having problems with
>> > my
>> > e-mail, so maybe it had something to do with not being shutdown
>> > properly??
>> >
>> > Thanks,
>> > Dan.
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> A likely cause for this error message is your antivirus.
>> >> Windows Mail is not compatible with most McAfee or Norton
>> >> security programs. Those will need to be uninstalled.
>> >> Replace with a more compatible antivirus like the free Avast:
>> >> http://www.avast.com/eng/avast_4_home.html
>>
>>
>>

OK mood! Cool it. I didn't mean to offend your experties! I was mearly
stating that I didn't think it was the problem because I've been using it for
months. I'll give it a try and see if it works, just a shame that I paid for
Norton and I can't use it.

"Gary VanderMolen" wrote:

> Since you seem to know more than the experts here, why bother
> asking questions here?
>
> Gary VanderMolen
>
>
>
>

"pendo86" <pendo86@discussions.microsoft.com> wrote in message
news345F06C-F4E3-4BF8-B4E7-8C6306A95831@microsoft.com...
> OK mood! Cool it. I didn't mean to offend your experties! I was mearly
> stating that I didn't think it was the problem because I've been using it
> for
> months.
> I'll give it a try and see if it works, just a shame that I paid for
> Norton and I can't use it.

Get a refund.
Norton may try to put you off but persist and you will
succeed since they are well aware of the problem of
some of their products not being fully compatible
with Vista.

We get quite a few reports here from people who've used
Windows Mail successfully for several months, then boom!
Suddenly it quits working. After uninstalling Norton or McAfee,
Windows Mail begins working again.

Like Julian says, get a refund from Symantec. That's what I did
after buying my last copy of NAV in 2003.

Gary VanderMolen

"pendo86" <pendo86@discussions.microsoft.com> wrote in message news345F06C-F4E3-4BF8-B4E7-8C6306A95831@microsoft.com...
> OK mood! Cool it. I didn't mean to offend your experties! I was mearly
> stating that I didn't think it was the problem because I've been using it for
> months. I'll give it a try and see if it works, just a shame that I paid for
> Norton and I can't use it.
>
> "Gary VanderMolen" wrote:
>
>> Since you seem to know more than the experts here, why bother
>> asking questions here?

How can I remove windows mail problem no 3 from my PC? I have sufficient
disk space and I think my memory space is ok too. This is a new PC so I do
not know how to delete the received message which cannot be displayed?

"pendo86" wrote:

Use the Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


"tigerlily" <tigerlily@xxxxxx> wrote in message news:A511DD64-89D2-4153-8756-DA15280CB31D@xxxxxx

Gary,

If I remove McAfee, will my email program work normally again? It's making
me mad cuz I spent $80.00 on McAfee for the year and never had any problems
with it before. I recently got a new PC with Vista installed and Windows
Mail as well. Before I had Outlook Express with Windows XP and I subscribed
to McAfee. I never had any problems like I'm having now.

Any other suggestions???

Thanks...

Gary Kracker

wgaca@xxxxxx


"pendo86" wrote: