Vista - Windows Mail problems

My Windows Mail started playing up on me yesterday. It was working fine
before hand, but since starting up my laptop yesterday it's been a bugger.
There's seems to be several things wrong - I hope someone here can help me:


1. I can't receive any e-mails. When I am trying to receive an e-mail I get
this error message:
"An unknown error has occurred. Account: 'mail.thereddwarfzone.co.uk',
Server: 'mail.thereddwarfzone.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x80004005"

My account details are correct and have not been changed since they were
working yesterday.




2. My 'Inbox' says there are 6 new messages, however when I click to view my
'Inbox' I am told:
"There are no items in this view."




3. There is one message in my 'Deleted Items' folder. If I click to view
this message it says:
"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. "Check your computer for low memory or low disk space and try again.

My laptop isn't low on memory or disk space. I am also unable to delete this
message. If I try to delete it, either by clicking on it and pressing Delete
or by emptying my 'Deleted Items' folder, I am presented with the following
error message:
"An unknown error has occurred."




4. My 'Junk E-mail' folder has 5 new messages, however on clicking the
folder I am again told "There are no items in this view." On trying to empty
my 'Junk E-mail' folder I am again presented with a "An unknown error has
occurred." message, and on clicking "OK" another message appears:
"Some of the items in the 'Junk E-mail' folder could not be deleted.
An error has occurred."


I am using Windows Mail version 6 on Windows Vista. Any help would be much
appreciated.

A likely cause for this error message is your antivirus.
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled.
Replace with a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Gary VanderMolen

"pendo86" <pendo86@discussions.microsoft.com> wrote in message news:6A7D591A-68FD-4430-AC84-06850EBC3B03@microsoft.com...
> My Windows Mail started playing up on me yesterday. It was working fine
> before hand, but since starting up my laptop yesterday it's been a bugger.
> There's seems to be several things wrong - I hope someone here can help me:
>
>
> 1. I can't receive any e-mails. When I am trying to receive an e-mail I get
> this error message:
> "An unknown error has occurred. Account: 'mail.thereddwarfzone.co.uk',
> Server: 'mail.thereddwarfzone.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
> No, Error Number: 0x80004005"
>
> My account details are correct and have not been changed since they were
> working yesterday.
>
>
>
>
> 2. My 'Inbox' says there are 6 new messages, however when I click to view my
> 'Inbox' I am told:
> "There are no items in this view."
>
>
>
>
> 3. There is one message in my 'Deleted Items' folder. If I click to view
> this message it says:
> "Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. "Check your computer for low memory or low disk space and try again.
>
> My laptop isn't low on memory or disk space. I am also unable to delete this
> message. If I try to delete it, either by clicking on it and pressing Delete
> or by emptying my 'Deleted Items' folder, I am presented with the following
> error message:
> "An unknown error has occurred."
>
>
>
>
> 4. My 'Junk E-mail' folder has 5 new messages, however on clicking the
> folder I am again told "There are no items in this view." On trying to empty
> my 'Junk E-mail' folder I am again presented with a "An unknown error has
> occurred." message, and on clicking "OK" another message appears:
> "Some of the items in the 'Junk E-mail' folder could not be deleted.
> An error has occurred."
>
>
> I am using Windows Mail version 6 on Windows Vista. Any help would be much
> appreciated.

Thanks for your help but I have been using Norton Internet Security on my
laptop since April and have not experienced this problem on my e-mail before.
So I do not think that is the problem.

Another thing I forgot to mention - My laptop didn't shutdown properly. My
laptop turned off because the battery had died on it, and I didn't turn it on
again until the next day and thats when I started having problems with my
e-mail, so maybe it had something to do with not being shutdown properly??

Thanks,
Dan.


"Gary VanderMolen" wrote:

> A likely cause for this error message is your antivirus.
> Windows Mail is not compatible with most McAfee or Norton
> security programs. Those will need to be uninstalled.
> Replace with a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Gary VanderMolen
>
>
>
>

I have just had a problem with an error message in my outbox, couldn't delete
it and nothing else would send after that, just stayed in my outbox. Found
this link suggested by someone else and it works:
ttp://get.live.com/betas/maildesktop_betas
Seems to be a better version of Windows Mail called Windows Live Mail. It
automatically trys to import everything. If it doesn't import everything, you
can at least do it manually as it shows everything from the old Windows Mail.

Hope this helps.


"pendo86" wrote:

> My Windows Mail started playing up on me yesterday. It was working fine
> before hand, but since starting up my laptop yesterday it's been a bugger.
> There's seems to be several things wrong - I hope someone here can help me:
>
>
> 1. I can't receive any e-mails. When I am trying to receive an e-mail I get
> this error message:
> "An unknown error has occurred. Account: 'mail.thereddwarfzone.co.uk',
> Server: 'mail.thereddwarfzone.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
> No, Error Number: 0x80004005"
>
> My account details are correct and have not been changed since they were
> working yesterday.
>
>
>
>
> 2. My 'Inbox' says there are 6 new messages, however when I click to view my
> 'Inbox' I am told:
> "There are no items in this view."
>
>
>
>
> 3. There is one message in my 'Deleted Items' folder. If I click to view
> this message it says:
> "Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. "Check your computer for low memory or low disk space and try again.
>
> My laptop isn't low on memory or disk space. I am also unable to delete this
> message. If I try to delete it, either by clicking on it and pressing Delete
> or by emptying my 'Deleted Items' folder, I am presented with the following
> error message:
> "An unknown error has occurred."
>
>
>
>
> 4. My 'Junk E-mail' folder has 5 new messages, however on clicking the
> folder I am again told "There are no items in this view." On trying to empty
> my 'Junk E-mail' folder I am again presented with a "An unknown error has
> occurred." message, and on clicking "OK" another message appears:
> "Some of the items in the 'Junk E-mail' folder could not be deleted.
> An error has occurred."
>
>
> I am using Windows Mail version 6 on Windows Vista. Any help would be much
> appreciated.

Hi pendo86,

I agree with Gary, and you should get rid of Norton.

Read the top portion at this link and do the "To Reset Windwows Mail" section to get rid of those stuck "undeletable" messages. However, Norton will most likely cause this again sometime later.

Windows Mail problems

Shawn

Since you seem to know more than the experts here, why bother
asking questions here?

Gary VanderMolen

"pendo86" <pendo86@discussions.microsoft.com> wrote in message news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
> Thanks for your help but I have been using Norton Internet Security on my
> laptop since April and have not experienced this problem on my e-mail before.
> So I do not think that is the problem.
>
> Another thing I forgot to mention - My laptop didn't shutdown properly. My
> laptop turned off because the battery had died on it, and I didn't turn it on
> again until the next day and thats when I started having problems with my
> e-mail, so maybe it had something to do with not being shutdown properly??
>
> Thanks,
> Dan.
>
>
> "Gary VanderMolen" wrote:
>
>> A likely cause for this error message is your antivirus.
>> Windows Mail is not compatible with most McAfee or Norton
>> security programs. Those will need to be uninstalled.
>> Replace with a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html

"pendo86" <pendo86@discussions.microsoft.com> wrote in message
news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
> Thanks for your help but I have been using Norton Internet Security on my
> laptop since April and have not experienced this problem on my e-mail
> before.
> So I do not think that is the problem.

Other people have been using the POS for months without incident
but got bitten eventually. Remember... Pride goeth before a fall



>
> Another thing I forgot to mention - My laptop didn't shutdown properly.
> My
> laptop turned off because the battery had died on it, and I didn't turn it
> on
> again until the next day and thats when I started having problems with my
> e-mail, so maybe it had something to do with not being shutdown properly??
>
> Thanks,
> Dan.
>
>
> "Gary VanderMolen" wrote:
>
>> A likely cause for this error message is your antivirus.
>> Windows Mail is not compatible with most McAfee or Norton
>> security programs. Those will need to be uninstalled.
>> Replace with a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html
>>
>> Gary VanderMolen
>>
>>
>>
>>

Norton issues can crop up at any time. After 6 or 8 months and even after 1 year.Your issue is caused by Norton. Believe me. Follow the advice that is given and it should solve your issue.

Remove Norton using their on line tool available at the Symantec site. Install Avast free which will do as well in performance and finding virus as did Norton.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"pendo86" <pendo86@discussions.microsoft.com> wrote in message news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
> Thanks for your help but I have been using Norton Internet Security on my
> laptop since April and have not experienced this problem on my e-mail before.
> So I do not think that is the problem.
>
> Another thing I forgot to mention - My laptop didn't shutdown properly. My
> laptop turned off because the battery had died on it, and I didn't turn it on
> again until the next day and thats when I started having problems with my
> e-mail, so maybe it had something to do with not being shutdown properly??
>
> Thanks,
> Dan.
>
>
> "Gary VanderMolen" wrote:
>
>> A likely cause for this error message is your antivirus.
>> Windows Mail is not compatible with most McAfee or Norton
>> security programs. Those will need to be uninstalled.
>> Replace with a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html
>>
>> Gary VanderMolen
>>
>>
>>
>>

Don't listen to that so called "expert". It's not your antivirus. It's
actually a microsoft problem that they don't know how to fix. It happened to
me and I was given a website to download a fix for it and it took the email
that was stuck right out. I have to look for the site though. I'll write
back when I find it.

"Gary VanderMolen" wrote:

> Since you seem to know more than the experts here, why bother
> asking questions here?
>
> Gary VanderMolen
>
> "pendo86" <pendo86@discussions.microsoft.com> wrote in message news:8994F9E1-2F8F-40B0-B384-90CC7D51F15E@microsoft.com...
> > Thanks for your help but I have been using Norton Internet Security on my
> > laptop since April and have not experienced this problem on my e-mail before.
> > So I do not think that is the problem.
> >
> > Another thing I forgot to mention - My laptop didn't shutdown properly. My
> > laptop turned off because the battery had died on it, and I didn't turn it on
> > again until the next day and thats when I started having problems with my
> > e-mail, so maybe it had something to do with not being shutdown properly??
> >
> > Thanks,
> > Dan.
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> A likely cause for this error message is your antivirus.
> >> Windows Mail is not compatible with most McAfee or Norton
> >> security programs. Those will need to be uninstalled.
> >> Replace with a more compatible antivirus like the free Avast:
> >> http://www.avast.com/eng/avast_4_home.html
>
>
>

See the reply from Julian in the next block. That is the site that will fix
it.

"pendo86" wrote:

> Thanks for your help but I have been using Norton Internet Security on my
> laptop since April and have not experienced this problem on my e-mail before.
> So I do not think that is the problem.
>
> Another thing I forgot to mention - My laptop didn't shutdown properly. My
> laptop turned off because the battery had died on it, and I didn't turn it on
> again until the next day and thats when I started having problems with my
> e-mail, so maybe it had something to do with not being shutdown properly??
>
> Thanks,
> Dan.
>
>
> "Gary VanderMolen" wrote:
>
> > A likely cause for this error message is your antivirus.
> > Windows Mail is not compatible with most McAfee or Norton
> > security programs. Those will need to be uninstalled.
> > Replace with a more compatible antivirus like the free Avast:
> > http://www.avast.com/eng/avast_4_home.html
> >
> > Gary VanderMolen
> >
> >
> >
> >