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09-15-2007
| #11 (permalink) |
| | Re: Email Set Up in Vista using Comcast Server It is generally a good policy to follow the mail setup directions provided by your ISP: http://www.comcast.net/help/faq/inde...=Emailtop17686 Gary VanderMolen "George Goley - Microsoft" <GeorgeGoleyMicrosoft@xxxxxx> wrote in message news:8987C5D2-6913-4444-9CF9-935419ECDA52@xxxxxx Quote: > under the server tab, have you tried supplying your full email address where > it asks for "E-mail User Name" ??? IOW, something like Kathy@xxxxxx > ?? > > That just did the trick for me. > > "KM" wrote: > Quote: >> Thanks for the quick reply however, I am still struggling. Here is my new >> error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: >> POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, >> Server Error: 0x800CCC90, Error Number: 0x800CCC92 >> >> I unchecked under servers log on using secure password and in outgoing my >> server requires authentication. >> >> In advanced I unchecked both outgoing and incoming "this server requires a >> secure connection. >> >> Is there anything else I could try? >> -- >> Thanks. KM >> >> >> "Carey Frisch [MVP]" wrote: >> Quote: >> > You should uncheck those two boxes you referenced. >> > Comcast does not use them. Under Advanced, the entries >> > should be: >> > >> > Outgoing Mail (SMTP): 25 >> > >> > Incoming Mail (POP3): 110 >> > >> > Also, do not check "This server requires a secure connection" >> > >> > -- >> > Carey Frisch >> > Microsoft MVP >> > Windows Shell/User >> > >> > ---------------------------------------------------------------------- >> > >> > "KM" wrote: >> > >> > Hello, >> > >> > I have spent a few hours trying to set up Windows Mail. I have spoken with >> > Dell and Comcast to try and set up. I have also looked at the various >> > questions and answers other people have given and I am totally confused. Has >> > anyone else had this problem and can you help???? >> > >> > Here is the error message I receive. I have tried changing various setting >> > and here is what I have set >> > >> > Under Servers Tab >> > >> > Password - checked Log on using Secure Password Authentication >> > >> > Checked Outgoing - My servers requires authentication >> > >> > Under Advanced >> > >> > Outgoing SMTP - 25 >> > Incoming - 995 >> > >> > I have checked both boxes that my server requires authentication for both >> > >> > >> > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server >> > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18 >> > >> > -- >> > Thanks. KM >> > |
My System Specs |
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09-16-2007
| #12 (permalink) |
| | Re: Email Set Up in Vista using Comcast Server Thank you Gary, In this case, note that the working solution (including full email address when prompted for e-mail user name) is *NOT* reflected in the setup directions you reference below? So, while it is "generally" good policy to follow the mail setup directions provided by the ISP, it is not always an *effective* policy. Wouldn't you agree? George "Gary VanderMolen" wrote: Quote: > It is generally a good policy to follow the mail setup directions > provided by your ISP: > http://www.comcast.net/help/faq/inde...=Emailtop17686 > > Gary VanderMolen > > > "George Goley - Microsoft" <GeorgeGoleyMicrosoft@xxxxxx> wrote in message > news:8987C5D2-6913-4444-9CF9-935419ECDA52@xxxxxx Quote: > > under the server tab, have you tried supplying your full email address where > > it asks for "E-mail User Name" ??? IOW, something like Kathy@xxxxxx > > ?? > > > > That just did the trick for me. > > > > "KM" wrote: > > Quote: > >> Thanks for the quick reply however, I am still struggling. Here is my new > >> error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: > >> POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, > >> Server Error: 0x800CCC90, Error Number: 0x800CCC92 > >> > >> I unchecked under servers log on using secure password and in outgoing my > >> server requires authentication. > >> > >> In advanced I unchecked both outgoing and incoming "this server requires a > >> secure connection. > >> > >> Is there anything else I could try? > >> -- > >> Thanks. KM > >> > >> > >> "Carey Frisch [MVP]" wrote: > >> > >> > You should uncheck those two boxes you referenced. > >> > Comcast does not use them. Under Advanced, the entries > >> > should be: > >> > > >> > Outgoing Mail (SMTP): 25 > >> > > >> > Incoming Mail (POP3): 110 > >> > > >> > Also, do not check "This server requires a secure connection" > >> > > >> > -- > >> > Carey Frisch > >> > Microsoft MVP > >> > Windows Shell/User > >> > > >> > ---------------------------------------------------------------------- > >> > > >> > "KM" wrote: > >> > > >> > Hello, > >> > > >> > I have spent a few hours trying to set up Windows Mail. I have spoken with > >> > Dell and Comcast to try and set up. I have also looked at the various > >> > questions and answers other people have given and I am totally confused. Has > >> > anyone else had this problem and can you help???? > >> > > >> > Here is the error message I receive. I have tried changing various setting > >> > and here is what I have set > >> > > >> > Under Servers Tab > >> > > >> > Password - checked Log on using Secure Password Authentication > >> > > >> > Checked Outgoing - My servers requires authentication > >> > > >> > Under Advanced > >> > > >> > Outgoing SMTP - 25 > >> > Incoming - 995 > >> > > >> > I have checked both boxes that my server requires authentication for both > >> > > >> > > >> > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server > >> > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18 > >> > > >> > -- > >> > Thanks. KM > >> > > |
| My System Specs |
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09-16-2007
| #13 (permalink) |
| | Re: Email Set Up in Vista using Comcast Server Not having a Comcast account myself, I can't verify which way is correct. However, it does happen sometimes that the ISP neglects to update their online instructions when they make a change like that. Gary VanderMolen "George Goley - Microsoft" <GeorgeGoleyMicrosoft@xxxxxx> wrote in message news:BD5C2182-4CFA-48C7-80B1-6ABC4007BE4E@xxxxxx Quote: > Thank you Gary, > > In this case, note that the working solution (including full email address > when prompted for e-mail user name) is *NOT* reflected in the setup > directions you reference below? > > So, while it is "generally" good policy to follow the mail setup directions > provided by the ISP, it is not always an *effective* policy. Wouldn't you > agree? > > George > > "Gary VanderMolen" wrote: > Quote: >> It is generally a good policy to follow the mail setup directions >> provided by your ISP: >> http://www.comcast.net/help/faq/inde...=Emailtop17686 >> >> Gary VanderMolen >> >> >> "George Goley - Microsoft" <GeorgeGoleyMicrosoft@xxxxxx> wrote in message >> news:8987C5D2-6913-4444-9CF9-935419ECDA52@xxxxxx Quote: >> > under the server tab, have you tried supplying your full email address where >> > it asks for "E-mail User Name" ??? IOW, something like Kathy@xxxxxx >> > ?? >> > >> > That just did the trick for me. >> > >> > "KM" wrote: >> > >> >> Thanks for the quick reply however, I am still struggling. Here is my new >> >> error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: >> >> POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, >> >> Server Error: 0x800CCC90, Error Number: 0x800CCC92 >> >> >> >> I unchecked under servers log on using secure password and in outgoing my >> >> server requires authentication. >> >> >> >> In advanced I unchecked both outgoing and incoming "this server requires a >> >> secure connection. >> >> >> >> Is there anything else I could try? >> >> -- >> >> Thanks. KM >> >> >> >> >> >> "Carey Frisch [MVP]" wrote: >> >> >> >> > You should uncheck those two boxes you referenced. >> >> > Comcast does not use them. Under Advanced, the entries >> >> > should be: >> >> > >> >> > Outgoing Mail (SMTP): 25 >> >> > >> >> > Incoming Mail (POP3): 110 >> >> > >> >> > Also, do not check "This server requires a secure connection" >> >> > >> >> > -- >> >> > Carey Frisch >> >> > Microsoft MVP >> >> > Windows Shell/User >> >> > >> >> > ---------------------------------------------------------------------- >> >> > >> >> > "KM" wrote: >> >> > >> >> > Hello, >> >> > >> >> > I have spent a few hours trying to set up Windows Mail. I have spoken with >> >> > Dell and Comcast to try and set up. I have also looked at the various >> >> > questions and answers other people have given and I am totally confused. Has >> >> > anyone else had this problem and can you help???? >> >> > >> >> > Here is the error message I receive. I have tried changing various setting >> >> > and here is what I have set >> >> > >> >> > Under Servers Tab >> >> > >> >> > Password - checked Log on using Secure Password Authentication >> >> > >> >> > Checked Outgoing - My servers requires authentication >> >> > >> >> > Under Advanced >> >> > >> >> > Outgoing SMTP - 25 >> >> > Incoming - 995 >> >> > >> >> > I have checked both boxes that my server requires authentication for both >> >> > >> >> > >> >> > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server >> >> > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18 >> >> > >> >> > -- >> >> > Thanks. KM >> >> > >> |
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