Windows Vista Forums

Email Set Up in Vista using Comcast Server

  1. #1


    KM Guest

    Email Set Up in Vista using Comcast Server


    Hello,

    I have spent a few hours trying to set up Windows Mail. I have spoken with
    Dell and Comcast to try and set up. I have also looked at the various
    questions and answers other people have given and I am totally confused. Has
    anyone else had this problem and can you help????

    Here is the error message I receive. I have tried changing various setting
    and here is what I have set

    Under Servers Tab

    Password - checked Log on using Secure Password Authentication

    Checked Outgoing - My servers requires authentication

    Under Advanced

    Outgoing SMTP - 25
    Incoming - 995

    I have checked both boxes that my server requires authentication for both


    Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18

    --
    Thanks. KM

      My System SpecsSystem Spec

  2. #2


    Julian Guest

    Re: Email Set Up in Vista using Comcast Server



    "KM" <KM@discussions.microsoft.com> wrote in message
    news:C9842CFF-4348-421A-8EEF-AC5CCF5BFFD3@microsoft.com...
    >
    > Hello,
    >
    > I have spent a few hours trying to set up Windows Mail. I have spoken
    > with
    > Dell and Comcast to try and set up. I have also looked at the various
    > questions and answers other people have given and I am totally confused.
    > Has
    > anyone else had this problem and can you help????
    >
    > Here is the error message I receive. I have tried changing various setting
    > and here is what I have set
    >
    > Under Servers Tab
    >
    > Password - checked Log on using Secure Password Authentication
    >
    > Checked Outgoing - My servers requires authentication
    >
    > Under Advanced
    >
    > Outgoing SMTP - 25
    > Incoming - 995
    >
    > I have checked both boxes that my server requires authentication for both
    >
    >
    > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18


    Have you tried with "Secure Password Authentication" unchecked?


      My System SpecsSystem Spec

  3. #3


    Carey Frisch [MVP] Guest

    Re: Email Set Up in Vista using Comcast Server

    You should uncheck those two boxes you referenced.
    Comcast does not use them. Under Advanced, the entries
    should be:

    Outgoing Mail (SMTP): 25

    Incoming Mail (POP3): 110

    Also, do not check "This server requires a secure connection"

    --
    Carey Frisch
    Microsoft MVP
    Windows Shell/User

    ----------------------------------------------------------------------

    "KM" wrote:

    Hello,

    I have spent a few hours trying to set up Windows Mail. I have spoken with
    Dell and Comcast to try and set up. I have also looked at the various
    questions and answers other people have given and I am totally confused. Has
    anyone else had this problem and can you help????

    Here is the error message I receive. I have tried changing various setting
    and here is what I have set

    Under Servers Tab

    Password - checked Log on using Secure Password Authentication

    Checked Outgoing - My servers requires authentication

    Under Advanced

    Outgoing SMTP - 25
    Incoming - 995

    I have checked both boxes that my server requires authentication for both


    Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18

    --
    Thanks. KM

      My System SpecsSystem Spec

  4. #4


    KM Guest

    Re: Email Set Up in Vista using Comcast Server

    Thanks for the quick reply however, I am still struggling. Here is my new
    error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol:
    POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No,
    Server Error: 0x800CCC90, Error Number: 0x800CCC92

    I unchecked under servers log on using secure password and in outgoing my
    server requires authentication.

    In advanced I unchecked both outgoing and incoming "this server requires a
    secure connection.

    Is there anything else I could try?
    --
    Thanks. KM


    "Carey Frisch [MVP]" wrote:

    > You should uncheck those two boxes you referenced.
    > Comcast does not use them. Under Advanced, the entries
    > should be:
    >
    > Outgoing Mail (SMTP): 25
    >
    > Incoming Mail (POP3): 110
    >
    > Also, do not check "This server requires a secure connection"
    >
    > --
    > Carey Frisch
    > Microsoft MVP
    > Windows Shell/User
    >
    > ----------------------------------------------------------------------
    >
    > "KM" wrote:
    >
    > Hello,
    >
    > I have spent a few hours trying to set up Windows Mail. I have spoken with
    > Dell and Comcast to try and set up. I have also looked at the various
    > questions and answers other people have given and I am totally confused. Has
    > anyone else had this problem and can you help????
    >
    > Here is the error message I receive. I have tried changing various setting
    > and here is what I have set
    >
    > Under Servers Tab
    >
    > Password - checked Log on using Secure Password Authentication
    >
    > Checked Outgoing - My servers requires authentication
    >
    > Under Advanced
    >
    > Outgoing SMTP - 25
    > Incoming - 995
    >
    > I have checked both boxes that my server requires authentication for both
    >
    >
    > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
    >
    > --
    > Thanks. KM
    >


      My System SpecsSystem Spec

  5. #5


    KM Guest

    Re: Email Set Up in Vista using Comcast Server

    Thank you for replying. Still having trouble have tried to follow steps from
    other reply.
    --
    Thanks. KM


    "Julian" wrote:

    >
    >
    > "KM" <KM@discussions.microsoft.com> wrote in message
    > news:C9842CFF-4348-421A-8EEF-AC5CCF5BFFD3@microsoft.com...
    > >
    > > Hello,
    > >
    > > I have spent a few hours trying to set up Windows Mail. I have spoken
    > > with
    > > Dell and Comcast to try and set up. I have also looked at the various
    > > questions and answers other people have given and I am totally confused.
    > > Has
    > > anyone else had this problem and can you help????
    > >
    > > Here is the error message I receive. I have tried changing various setting
    > > and here is what I have set
    > >
    > > Under Servers Tab
    > >
    > > Password - checked Log on using Secure Password Authentication
    > >
    > > Checked Outgoing - My servers requires authentication
    > >
    > > Under Advanced
    > >
    > > Outgoing SMTP - 25
    > > Incoming - 995
    > >
    > > I have checked both boxes that my server requires authentication for both
    > >
    > >
    > > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18

    >
    > Have you tried with "Secure Password Authentication" unchecked?
    >


      My System SpecsSystem Spec

  6. #6


    Julian Guest

    Re: Email Set Up in Vista using Comcast Server



    "KM" <KM@discussions.microsoft.com> wrote in message
    news:3798CD39-75AF-4E9E-8B72-ECCDC2AAFC9A@microsoft.com...
    > Thank you for replying. Still having trouble have tried to follow steps
    > from
    > other reply.
    > --
    > Thanks. KM
    >
    >
    > "Julian" wrote:
    >
    >>
    >>
    >> "KM" <KM@discussions.microsoft.com> wrote in message
    >> news:C9842CFF-4348-421A-8EEF-AC5CCF5BFFD3@microsoft.com...
    >> >
    >> > Hello,
    >> >
    >> > I have spent a few hours trying to set up Windows Mail. I have spoken
    >> > with
    >> > Dell and Comcast to try and set up. I have also looked at the various
    >> > questions and answers other people have given and I am totally
    >> > confused.
    >> > Has
    >> > anyone else had this problem and can you help????
    >> >
    >> > Here is the error message I receive. I have tried changing various
    >> > setting
    >> > and here is what I have set
    >> >
    >> > Under Servers Tab
    >> >
    >> > Password - checked Log on using Secure Password Authentication
    >> >
    >> > Checked Outgoing - My servers requires authentication
    >> >
    >> > Under Advanced
    >> >
    >> > Outgoing SMTP - 25
    >> > Incoming - 995
    >> >
    >> > I have checked both boxes that my server requires authentication for
    >> > both
    >> >
    >> >
    >> > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    >> > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18

    >>
    >> Have you tried with "Secure Password Authentication" unchecked?
    >>


      My System SpecsSystem Spec

  7. #7


    Julian Guest

    Re: Email Set Up in Vista using Comcast Server



    "KM" <KM@discussions.microsoft.com> wrote in message
    news:3798CD39-75AF-4E9E-8B72-ECCDC2AAFC9A@microsoft.com...
    > Thank you for replying. Still having trouble have tried to follow steps
    > from
    > other reply.


    It looks like you are getting bombarded with advice...
    sorry about that... One thing I would stress is that you make one change
    at a time then test it so you can tell what does or doesn't work.

    Ignore my suggestion until you've tried Carey's advice.
    ..
    > --
    > Thanks. KM
    >
    >
    > "Julian" wrote:
    >
    >>
    >>
    >> "KM" <KM@discussions.microsoft.com> wrote in message
    >> news:C9842CFF-4348-421A-8EEF-AC5CCF5BFFD3@microsoft.com...
    >> >
    >> > Hello,
    >> >
    >> > I have spent a few hours trying to set up Windows Mail. I have spoken
    >> > with
    >> > Dell and Comcast to try and set up. I have also looked at the various
    >> > questions and answers other people have given and I am totally
    >> > confused.
    >> > Has
    >> > anyone else had this problem and can you help????
    >> >
    >> > Here is the error message I receive. I have tried changing various
    >> > setting
    >> > and here is what I have set
    >> >
    >> > Under Servers Tab
    >> >
    >> > Password - checked Log on using Secure Password Authentication
    >> >
    >> > Checked Outgoing - My servers requires authentication
    >> >
    >> > Under Advanced
    >> >
    >> > Outgoing SMTP - 25
    >> > Incoming - 995
    >> >
    >> > I have checked both boxes that my server requires authentication for
    >> > both
    >> >
    >> >
    >> > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    >> > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18

    >>
    >> Have you tried with "Secure Password Authentication" unchecked?
    >>


      My System SpecsSystem Spec

  8. #8


    Gary VanderMolen Guest

    Re: Email Set Up in Vista using Comcast Server

    Instead of just trying a bunch of different settings randomly,
    why not use the ones your ISP tells you to use:
    http://www.comcast.net/help/faq/inde...=Emailtop17686

    Gary VanderMolen

    "KM" <KM@discussions.microsoft.com> wrote in message news:C9842CFF-4348-421A-8EEF-AC5CCF5BFFD3@microsoft.com...
    >
    > Hello,
    >
    > I have spent a few hours trying to set up Windows Mail. I have spoken with
    > Dell and Comcast to try and set up. I have also looked at the various
    > questions and answers other people have given and I am totally confused. Has
    > anyone else had this problem and can you help????
    >
    > Here is the error message I receive. I have tried changing various setting
    > and here is what I have set
    >
    > Under Servers Tab
    >
    > Password - checked Log on using Secure Password Authentication
    >
    > Checked Outgoing - My servers requires authentication
    >
    > Under Advanced
    >
    > Outgoing SMTP - 25
    > Incoming - 995
    >
    > I have checked both boxes that my server requires authentication for both
    >
    >
    > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18




      My System SpecsSystem Spec

  9. #9


    George Goley - Microsoft Guest

    Re: Email Set Up in Vista using Comcast Server

    I am experiencing exactly the same behavior using the information provided by
    Comcast. Same error message. Same port. Not using SSL.

    "KM" wrote:

    > Thanks for the quick reply however, I am still struggling. Here is my new
    > error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol:
    > POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No,
    > Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >
    > I unchecked under servers log on using secure password and in outgoing my
    > server requires authentication.
    >
    > In advanced I unchecked both outgoing and incoming "this server requires a
    > secure connection.
    >
    > Is there anything else I could try?
    > --
    > Thanks. KM
    >
    >
    > "Carey Frisch [MVP]" wrote:
    >

    > > You should uncheck those two boxes you referenced.
    > > Comcast does not use them. Under Advanced, the entries
    > > should be:
    > >
    > > Outgoing Mail (SMTP): 25
    > >
    > > Incoming Mail (POP3): 110
    > >
    > > Also, do not check "This server requires a secure connection"
    > >
    > > --
    > > Carey Frisch
    > > Microsoft MVP
    > > Windows Shell/User
    > >
    > > ----------------------------------------------------------------------
    > >
    > > "KM" wrote:
    > >
    > > Hello,
    > >
    > > I have spent a few hours trying to set up Windows Mail. I have spoken with
    > > Dell and Comcast to try and set up. I have also looked at the various
    > > questions and answers other people have given and I am totally confused. Has
    > > anyone else had this problem and can you help????
    > >
    > > Here is the error message I receive. I have tried changing various setting
    > > and here is what I have set
    > >
    > > Under Servers Tab
    > >
    > > Password - checked Log on using Secure Password Authentication
    > >
    > > Checked Outgoing - My servers requires authentication
    > >
    > > Under Advanced
    > >
    > > Outgoing SMTP - 25
    > > Incoming - 995
    > >
    > > I have checked both boxes that my server requires authentication for both
    > >
    > >
    > > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
    > >
    > > --
    > > Thanks. KM
    > >

      My System SpecsSystem Spec

  10. #10


    George Goley - Microsoft Guest

    Re: Email Set Up in Vista using Comcast Server

    under the server tab, have you tried supplying your full email address where
    it asks for "E-mail User Name" ??? IOW, something like Kathy@xxxxxx
    ??

    That just did the trick for me.

    "KM" wrote:

    > Thanks for the quick reply however, I am still struggling. Here is my new
    > error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol:
    > POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No,
    > Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >
    > I unchecked under servers log on using secure password and in outgoing my
    > server requires authentication.
    >
    > In advanced I unchecked both outgoing and incoming "this server requires a
    > secure connection.
    >
    > Is there anything else I could try?
    > --
    > Thanks. KM
    >
    >
    > "Carey Frisch [MVP]" wrote:
    >

    > > You should uncheck those two boxes you referenced.
    > > Comcast does not use them. Under Advanced, the entries
    > > should be:
    > >
    > > Outgoing Mail (SMTP): 25
    > >
    > > Incoming Mail (POP3): 110
    > >
    > > Also, do not check "This server requires a secure connection"
    > >
    > > --
    > > Carey Frisch
    > > Microsoft MVP
    > > Windows Shell/User
    > >
    > > ----------------------------------------------------------------------
    > >
    > > "KM" wrote:
    > >
    > > Hello,
    > >
    > > I have spent a few hours trying to set up Windows Mail. I have spoken with
    > > Dell and Comcast to try and set up. I have also looked at the various
    > > questions and answers other people have given and I am totally confused. Has
    > > anyone else had this problem and can you help????
    > >
    > > Here is the error message I receive. I have tried changing various setting
    > > and here is what I have set
    > >
    > > Under Servers Tab
    > >
    > > Password - checked Log on using Secure Password Authentication
    > >
    > > Checked Outgoing - My servers requires authentication
    > >
    > > Under Advanced
    > >
    > > Outgoing SMTP - 25
    > > Incoming - 995
    > >
    > > I have checked both boxes that my server requires authentication for both
    > >
    > >
    > > Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
    > > Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
    > >
    > > --
    > > Thanks. KM
    > >

      My System SpecsSystem Spec

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