Vista - Other Instance of Windows Mail

Good Evening Folks:
Let's try this one on for size. Whenever I open my contacts in Windows Mail
and click an address, I do not get the composing screen. Instead I get a
message saying: "Windows Mail could not be started because another instance
of it is running on your computer". It then goes on to tell me that I should
log off Mail and restart it and, failing that, to shutdown my computer and
restart it. To save a few suggestions; I have done this many times (not
because of this bug, but a normal once a week computer "rest period". I
initially thought it was because I had, perhaps, run the program as an
administrator and as a non-administrator. But, since I have had to wipe my HD
and reload Vista on a couple of occasions, I have been careful to only open
it as an administrator. The problem remains. I can work around it by going
through my contacts in Explorer or from my desktop. I sometimes get the
message in these locales, but the composing window will still open. It's not
a biggie...simply an annoyance. Any suggestions?
Regards People
Powell Lucas
--
PBL

"Powell" wrote:

Hi Powell,

When you get that message, check in Task Manager (CTRL+SHIFT+ESC) to see if you have "WinMail.exe" (no quotes) listed under the Processes tab. If you do, click on each one listed to highlight it and click the "End Process" button. This will get close all instances if Windows Mail that may be running. It can still be listed even though you close Window Mail if it is still trying to finish a process.

Hope this helps,
Shawn

Thanks for the reply brink. I appreciate your response and will keep it on
file in case the problem crops up again. I had the problem solved but in a
different way and it may help anyone running a Dell computer who encounters
the same problem.
A short time ago I had to reload Vista because Nero 7 enhanced had so
corrupted my files that they wouldn't open and, even after uninstalling Nero,
the changes it had made to my system couldn't be reset to default and Vista
would not recognize them. This time rather than just resetting to Dell
factory settings, which elliminates wiping the HD, I decided to do a full
erase and reload from the Vist disk. This cleared up the problem. Now, I have
no idea why running with the Dell factory installed settings would cause this
situation, and it may be this was another glitch caused by Nero, but I don't
run into the problem since the reinstallation and since I don't run Nero any
longer.
Best Regards
Powell
--
PBL


"brink" wrote:

Powell,

Not a problem. I'm just glad you do not have the problem anymore.

Shawn