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Can't Delete in JUNK MAIL An Unknown Error Has Occurred

  1. #1


    firediv.com Guest

    Can't Delete in JUNK MAIL An Unknown Error Has Occurred

    Please help. There is one email in my junk box that has no message and when I
    click on it to delete it.... the error in a box "An Unknown Error Has
    Occurred" comes up and will not delete. I am new to Vista and Microsoft
    email, but have NEVER had this happen.

      My System SpecsSystem Spec

  2. #2
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,595
    64-bit Windows 10 build 10159
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    Re: Can't Delete in JUNK MAIL An Unknown Error Has Occurred

    Quote Originally Posted by firediv.com View Post
    Please help. There is one email in my junk box that has no message and when I
    click on it to delete it.... the error in a box "An Unknown Error Has
    Occurred" comes up and will not delete. I am new to Vista and Microsoft
    email, but have NEVER had this happen.
    Hi Firediv.com,

    The "unknown Error" just means that it is a stuck message. This is usually caused by having the email scanning options turned on in the antivirus program.

    Read the top portion at this link and do the "Stuck Messages in the Junk E-mail folder" section. It will get rid if it for you.

    Windows Mail problems

    Shawn

      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: Can't Delete in JUNK MAIL An Unknown Error Has Occurred

    We think this problem is caused by using a non-compatible
    antivirus program. There is evidence that replacing a non-compatible
    antivirus program with a compatible one will reduce the incidence of
    this problem. Windows Mail is not compatible with most McAfee or
    Norton security programs. Those will need to be uninstalled.
    Replace with a more compatible antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    As far as the existing stuck message in the Junk E-mail folder,
    it is best to just ignore it for now, because the 'fixes' that
    are available are complex and not Microsoft approved, nor
    do they prevent recurrence.
    If the problem becomes worse, or you can't ignore it,
    switch to Windows Live Mail:
    http://get.live.com/betas/maildesktop_betas

    Gary VanderMolen

    "firediv.com" <firedivcom@discussions.microsoft.com> wrote in message news:FC2BA4BC-1AC1-49C5-9FD2-DBDF8AE5D921@microsoft.com...
    > Please help. There is one email in my junk box that has no message and when I
    > click on it to delete it.... the error in a box "An Unknown Error Has
    > Occurred" comes up and will not delete. I am new to Vista and Microsoft
    > email, but have NEVER had this happen.




      My System SpecsSystem Spec

  4. #4


    carol Guest

    RE: Can't Delete in JUNK MAIL An Unknown Error Has Occurred

    Hi
    select any folder other than your junk folder. then right click on your
    junk folder and select the 'empty juck e-mail folder' option
    Kind regards
    Carol

    "firediv.com" wrote:

    > Please help. There is one email in my junk box that has no message and when I
    > click on it to delete it.... the error in a box "An Unknown Error Has
    > Occurred" comes up and will not delete. I am new to Vista and Microsoft
    > email, but have NEVER had this happen.


      My System SpecsSystem Spec

  5. #5


    Brett Guest

    Your suggestion

    You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



    Posted as a reply to:

    RE: Can't Delete in JUNK MAIL An Unknown Error Has Occurred

    Hi
    select any folder other than your junk folder. then right click on your
    junk folder and select the 'empty juck e-mail folder' option
    Kind regards
    Carol

    "firediv.com" wrote:

    EggHeadCafe - Software Developer Portal of Choice
    WCF Workflow Services Using External Data Exchange
    http://www.eggheadcafe.com/tutorials...vices-usi.aspx

      My System SpecsSystem Spec

  6. #6


    marie_thérèse poupin Guest

    Re: Your suggestion


    "Brett" a écrit dans le message de news:20099161940brett@newsgroup

    > You are required to be a member to post replies. After logging in or
    > becoming a member, you will be redirected back to this page.
    >
    >
    >
    > Posted as a reply to:
    >
    > RE: Can't Delete in JUNK MAIL An Unknown Error Has Occurred
    >
    > Hi
    > select any folder other than your junk folder. then right click on your
    > junk folder and select the 'empty juck e-mail folder' option
    > Kind regards
    > Carol
    >
    > "firediv.com" wrote:
    >
    > EggHeadCafe - Software Developer Portal of Choice
    > WCF Workflow Services Using External Data Exchange
    > http://www.eggheadcafe.com/tutorials...vices-usi.aspx

      My System SpecsSystem Spec

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