Vista - Vista windows mail won't connect.

My computer is running Norton 360 virus program. I had a window pop up
asking me if I wanted Winmail exe. to access the internet. I unfortunately
hit the "no" button. Now on sending and receiving with the mail program, I
get "The connection to the server has failed. Account: 'pop.purehost.com',
Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell me
how to turn the send-receive back on?
I can't seem to find anything in the Norton360 settings that help.

Thanks!

Hi Mike,

Norton does not play well with Vista and hates Windows Mail (WM). I would uninstall it quickly before it corrupts your email account and use something like the free Avast instead. It is completely compatible with Vista and WM. We had many people here report that after uninstalling Norton or McAfee, their problems went with them.

Free antivirus - avast! 4 Home Edition

Not being able to connect is probably related to Norton, but check your firewall settings to make sure that Windows Mail is allowed full access or at least port 110.

Shawn

if you find out can you tell me how this stupid mail deal works? I want to be
able to send and recieve mail from craigs list and others. thanks

"MikeMc" wrote:

> My computer is running Norton 360 virus program. I had a window pop up
> asking me if I wanted Winmail exe. to access the internet. I unfortunately
> hit the "no" button. Now on sending and receiving with the mail program, I
> get "The connection to the server has failed. Account: 'pop.purehost.com',
> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell me
> how to turn the send-receive back on?
> I can't seem to find anything in the Norton360 settings that help.
>
> Thanks!

Mike,
Have you tried opening 360, clicking Tasks & Settings, Change Advanced
Settings, Firewall Protection Settings, Firewall Program Rules, and
scrolling down to find WinMail. If it's set to Block, change it to Allow,
then close screens to exit 360.
Toyman
_______________________


"MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
My computer is running Norton 360 virus program. I had a window pop up
asking me if I wanted Winmail exe. to access the internet. I unfortunately
hit the "no" button. Now on sending and receiving with the mail program, I
get "The connection to the server has failed. Account: 'pop.purehost.com',
Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell me
how to turn the send-receive back on?
I can't seem to find anything in the Norton360 settings that help.

Thanks!

I would not trust a security program that can't automatically
recognize and allow Windows Mail.

Gary VanderMolen

"Toyman" <o1nyx@nospamhotmail.com> wrote in message news:u6rWHZ24HHA.464@TK2MSFTNGP02.phx.gbl...
> Mike,
> Have you tried opening 360, clicking Tasks & Settings, Change Advanced
> Settings, Firewall Protection Settings, Firewall Program Rules, and
> scrolling down to find WinMail. If it's set to Block, change it to Allow,
> then close screens to exit 360.
> Toyman
> _______________________
>
>
> "MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
> newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
> My computer is running Norton 360 virus program. I had a window pop up
> asking me if I wanted Winmail exe. to access the internet. I unfortunately
> hit the "no" button. Now on sending and receiving with the mail program, I
> get "The connection to the server has failed. Account: 'pop.purehost.com',
> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell me
> how to turn the send-receive back on?
> I can't seem to find anything in the Norton360 settings that help.
>
> Thanks!
>

Any decent firewall should allow users to decide what they want to allow and
disallow. Unless I'm in error, even Windows Firewall allows custom settings
for program access/restriction.
Toyman
____________________________


"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:%23nFwFn24HHA.4184@TK2MSFTNGP06.phx.gbl...
I would not trust a security program that can't automatically
recognize and allow Windows Mail.

Gary VanderMolen

"Toyman" <o1nyx@nospamhotmail.com> wrote in message
news:u6rWHZ24HHA.464@TK2MSFTNGP02.phx.gbl...
> Mike,
> Have you tried opening 360, clicking Tasks & Settings, Change Advanced
> Settings, Firewall Protection Settings, Firewall Program Rules, and
> scrolling down to find WinMail. If it's set to Block, change it to Allow,
> then close screens to exit 360.
> Toyman
> _______________________
>
>
> "MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
> newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
> My computer is running Norton 360 virus program. I had a window pop up
> asking me if I wanted Winmail exe. to access the internet. I
> unfortunately
> hit the "no" button. Now on sending and receiving with the mail program,
> I
> get "The connection to the server has failed. Account: 'pop.purehost.com',
> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell
> me
> how to turn the send-receive back on?
> I can't seem to find anything in the Norton360 settings that help.
>
> Thanks!
>

Custom firewall settings are fine for special circumstances.
My point is that a user should not have to intervene in the
firewall settings just to get his email going. The firewall
should have enough 'intelligence' to recognize and allow
standard programs. Windows Firewall does.

Gary VanderMolen

"Toyman" <o1nyx@nospamhotmail.com> wrote in message news:enTkCy24HHA.536@TK2MSFTNGP06.phx.gbl...
> Any decent firewall should allow users to decide what they want to allow and
> disallow. Unless I'm in error, even Windows Firewall allows custom settings
> for program access/restriction.
> Toyman
> ____________________________
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:%23nFwFn24HHA.4184@TK2MSFTNGP06.phx.gbl...
> I would not trust a security program that can't automatically
> recognize and allow Windows Mail.
>
> Gary VanderMolen
>
> "Toyman" <o1nyx@nospamhotmail.com> wrote in message
> news:u6rWHZ24HHA.464@TK2MSFTNGP02.phx.gbl...
>> Mike,
>> Have you tried opening 360, clicking Tasks & Settings, Change Advanced
>> Settings, Firewall Protection Settings, Firewall Program Rules, and
>> scrolling down to find WinMail. If it's set to Block, change it to Allow,
>> then close screens to exit 360.
>> Toyman
>> _______________________
>>
>>
>> "MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
>> newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
>> My computer is running Norton 360 virus program. I had a window pop up
>> asking me if I wanted Winmail exe. to access the internet. I
>> unfortunately
>> hit the "no" button. Now on sending and receiving with the mail program,
>> I
>> get "The connection to the server has failed. Account: 'pop.purehost.com',
>> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
>> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell
>> me
>> how to turn the send-receive back on?
>> I can't seem to find anything in the Norton360 settings that help.
>>
>> Thanks!
>>
>

.. . . but Mike said he had mistakenly disallowed Winmail. Norton was simply
following directions. The 'error' was Mike's, not Norton's. And obviously
Window's Firewall isn't going to challenge Winmail, both being MS products.

This Winmail debacle will become moot after enough people migrate to Windows
Live Mail (WLM) - if MS kills the beta bugs. I wonder: 1) why MS abandoned
Winmail after such a short time; 2) why MS is relying on uncompensated MVP's
(& other knowledgeable folks) to provide transitional support to WLM?

Toyman
________________________________________
"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:uNxhH324HHA.1484@TK2MSFTNGP06.phx.gbl...
Custom firewall settings are fine for special circumstances.
My point is that a user should not have to intervene in the
firewall settings just to get his email going. The firewall
should have enough 'intelligence' to recognize and allow
standard programs. Windows Firewall does.

Gary VanderMolen

"Toyman" <o1nyx@nospamhotmail.com> wrote in message
news:enTkCy24HHA.536@TK2MSFTNGP06.phx.gbl...
> Any decent firewall should allow users to decide what they want to allow
> and
> disallow. Unless I'm in error, even Windows Firewall allows custom
> settings
> for program access/restriction.
> Toyman
> ____________________________
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:%23nFwFn24HHA.4184@TK2MSFTNGP06.phx.gbl...
> I would not trust a security program that can't automatically
> recognize and allow Windows Mail.
>
> Gary VanderMolen
>
> "Toyman" <o1nyx@nospamhotmail.com> wrote in message
> news:u6rWHZ24HHA.464@TK2MSFTNGP02.phx.gbl...
>> Mike,
>> Have you tried opening 360, clicking Tasks & Settings, Change Advanced
>> Settings, Firewall Protection Settings, Firewall Program Rules, and
>> scrolling down to find WinMail. If it's set to Block, change it to
>> Allow,
>> then close screens to exit 360.
>> Toyman
>> _______________________
>>
>>
>> "MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
>> newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
>> My computer is running Norton 360 virus program. I had a window pop up
>> asking me if I wanted Winmail exe. to access the internet. I
>> unfortunately
>> hit the "no" button. Now on sending and receiving with the mail program,
>> I
>> get "The connection to the server has failed. Account:
>> 'pop.purehost.com',
>> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
>> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell
>> me
>> how to turn the send-receive back on?
>> I can't seem to find anything in the Norton360 settings that help.
>>
>> Thanks!
>>
>

My take is that the OP should never have been presented with a
question like "Do you want to allow winmail.exe to access the Internet."
It only mystifies and confuses the average computer user.

The WLM versus WM issue is going to get more and more interesting.
I would think that Microsoft will certainly have to make some sort of
decision by the time SP1 for Vista is finalized.

Gary VanderMolen

"Toyman" <o1nyx@nospamhotmail.com> wrote in message news:efUORQA5HHA.5984@TK2MSFTNGP04.phx.gbl...
>. . . but Mike said he had mistakenly disallowed Winmail. Norton was simply
> following directions. The 'error' was Mike's, not Norton's. And obviously
> Window's Firewall isn't going to challenge Winmail, both being MS products.
>
> This Winmail debacle will become moot after enough people migrate to Windows
> Live Mail (WLM) - if MS kills the beta bugs. I wonder: 1) why MS abandoned
> Winmail after such a short time; 2) why MS is relying on uncompensated MVP's
> (& other knowledgeable folks) to provide transitional support to WLM?
>
> Toyman
> ________________________________________
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
> news:uNxhH324HHA.1484@TK2MSFTNGP06.phx.gbl...
> Custom firewall settings are fine for special circumstances.
> My point is that a user should not have to intervene in the
> firewall settings just to get his email going. The firewall
> should have enough 'intelligence' to recognize and allow
> standard programs. Windows Firewall does.
>
> Gary VanderMolen
>
> "Toyman" <o1nyx@nospamhotmail.com> wrote in message
> news:enTkCy24HHA.536@TK2MSFTNGP06.phx.gbl...
>> Any decent firewall should allow users to decide what they want to allow
>> and
>> disallow. Unless I'm in error, even Windows Firewall allows custom
>> settings
>> for program access/restriction.
>> Toyman
>> ____________________________
>>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:%23nFwFn24HHA.4184@TK2MSFTNGP06.phx.gbl...
>> I would not trust a security program that can't automatically
>> recognize and allow Windows Mail.
>>
>> Gary VanderMolen
>>
>> "Toyman" <o1nyx@nospamhotmail.com> wrote in message
>> news:u6rWHZ24HHA.464@TK2MSFTNGP02.phx.gbl...
>>> Mike,
>>> Have you tried opening 360, clicking Tasks & Settings, Change Advanced
>>> Settings, Firewall Protection Settings, Firewall Program Rules, and
>>> scrolling down to find WinMail. If it's set to Block, change it to
>>> Allow,
>>> then close screens to exit 360.
>>> Toyman
>>> _______________________
>>>
>>>
>>> "MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
>>> newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
>>> My computer is running Norton 360 virus program. I had a window pop up
>>> asking me if I wanted Winmail exe. to access the internet. I
>>> unfortunately
>>> hit the "no" button. Now on sending and receiving with the mail program,
>>> I
>>> get "The connection to the server has failed. Account:
>>> 'pop.purehost.com',
>>> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
>>> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell
>>> me
>>> how to turn the send-receive back on?
>>> I can't seem to find anything in the Norton360 settings that help.
>>>
>>> Thanks!
>>>
>>
>

"MikeMc" <MikeMc@discussions.microsoft.com> wrote in message
newsF792BBB-13A3-4590-BE37-B52155B5E407@microsoft.com...
> My computer is running Norton 360 virus program. I had a window pop up
> asking me if I wanted Winmail exe. to access the internet. I
> unfortunately
> hit the "no" button. Now on sending and receiving with the mail program,
> I
> get "The connection to the server has failed. Account: 'pop.purehost.com',
> Server: 'pop.purehost.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E". Can someone kindly tell
> me
> how to turn the send-receive back on?
> I can't seem to find anything in the Norton360 settings that help.
>
> Thanks!

Uninstall Norton and don't replace it with McAfee.
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com