Vista Tutorial - message can't be displayed - can't delete message from inbox

I have a message in my inbox that comes up with 'message can not be
displayed' so I want to delete it from my inbox, but then I get that 'an
unknown error has ocurred' when I try to delete it. How can I get rid of
this message?

Hi Bhayes,

Your best and easiest option is to switch to Windos Live Mail (WLM). It will include your Windows Mail (WM) settings and messages into it during installation. Contacts may need to be manually imported into it though.

http://get.live.com/betas/maildesktop_betas

If you would like to repair WM, then read the top portion at this link and do the "To Reset Windows Mail" section. It will get rid of the stuck Inbox message.

Windows Mail problems

Shawn

"get.live.com" won't install. It says to try later?? I gather from other
emails that it is supposed to copy your address book and emails when you
install it. Is this correct? I presume then you would uninstall Windows
Mail.

Thanks for the help.

"brink" wrote:

>
> bhayes;432309 Wrote:
> > I have a message in my inbox that comes up with 'message can not be
> > displayed' so I want to delete it from my inbox, but then I get that
> > 'an
> > unknown error has ocurred' when I try to delete it. How can I get rid
> > of
> > this message?
>
> Hi Bhayes,
>
> Your best and easiest option is to switch to Windos Live Mail (WLM). It
> will include your Windows Mail (WM) settings and messages into it during
> installation. Contacts may need to be manually imported into it though.
>
> http://get.live.com/betas/maildesktop_betas
>
> If you would like to repair WM, then read the top portion at this link
> and do the "To Reset Windows Mail" section. It will get rid of the stuck
> Inbox message.
>
> Windows Mail problems
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
> *Please post feedback to help others.*
>

You may want to try the direct download site:
http://g.live.com/1rebeta/WLM_en-us

WLM automatically copies all your WM accounts, settings,
and saved emails. It doesn't always get the contacts, but
there is a contacts import function you can use. If you
use the option to sign in to a Hotmail account, it will copy
your Hotmail contacts and keep those synchronized.

You cannot uninstall WM, it is part of the Vista OS.

Gary VanderMolen

"Highlander48" <Highlander48@discussions.microsoft.com> wrote in message
news:650BE696-345E-4A43-9FF4-8D73F057BFE8@microsoft.com...
> "get.live.com" won't install. It says to try later?? I gather from other
> emails that it is supposed to copy your address book and emails when you
> install it. Is this correct? I presume then you would uninstall Windows
> Mail.
>
> Thanks for the help.
>
> "brink" wrote:
>
>>
>> bhayes;432309 Wrote:
>> > I have a message in my inbox that comes up with 'message can not be
>> > displayed' so I want to delete it from my inbox, but then I get that
>> > 'an
>> > unknown error has ocurred' when I try to delete it. How can I get rid
>> > of
>> > this message?
>>
>> Hi Bhayes,
>>
>> Your best and easiest option is to switch to Windos Live Mail (WLM). It
>> will include your Windows Mail (WM) settings and messages into it during
>> installation. Contacts may need to be manually imported into it though.
>>
>> http://get.live.com/betas/maildesktop_betas
>>
>> If you would like to repair WM, then read the top portion at this link
>> and do the "To Reset Windows Mail" section. It will get rid of the stuck
>> Inbox message.
>>
>> Windows Mail problems
>>
>> Shawn
>>
>>
>> --
>> brink
>>
>> *There are no dumb questions, just the people that do not ask them.*
>> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
>> *Please post feedback to help others.*
>>

Highlander,

Try the direct download link the Gary Provided. It will bring up the download box for Windows Live Mail (WLM).

http://g.live.com/1rebeta/WLM_en-us

You cannot uninstall Windows Mail (WM). WLM will replace all of WM's shortcuts and import everything from WM into it except the Contacts. You will have to manually import those. See the top area under "Windows Live Mail Beta" at this site to see how to import your contacts into WLM.

Windows Mail problems

Shawn

"bhayes" <bhayes@discussions.microsoft.com> wrote in message
news:00142098-8784-4891-92A3-9B547FB87B57@microsoft.com...
>I have a message in my inbox that comes up with 'message can not be
> displayed' so I want to delete it from my inbox, but then I get that 'an
> unknown error has ocurred' when I try to delete it. How can I get rid of
> this message?

The best thing to do is ignore them.

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
WinMail will work in the background and recover all of the messages that are
really there.

Although some people have said they lost all messages doing this, WinMail
should recover them in the Recovered Messages folders.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"bhayes" wrote:

Frank - I tried your solution and I always get an error "The action cannot be
completed because the file is open in another program". MS Mail is closed
and I do not know what to do next.

My message is stuck in the outbox with an error "the message could not be
displayed"

"Frank Saunders, MS-MVP OE/WM" wrote:

That method should no longer be used. Microsoft has released a
newer fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

--
Gary VanderMolen [MS MVP-WLM]


"Jason Wallace" <Jason Wallace@xxxxxx> wrote in message
news:9F6DDFDF-3B9B-475F-93C0-CA76465A9EC2@xxxxxx

mine also says, windows encountered an unexpected program while displaying
this message. I can't delete them from my deleted file.

"bhayes" wrote: