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08-25-2007
| #1 (permalink) |
| Guest | Blank error on send/receive Hi, I have just had to restore my PC by doing a clean install and prior to this I backed up account settings, emails and contacts. Upon completion of restore I have imported everything, and all seems fine. However when I open Windows mail and send/receive everything works perfectly, but any subsequent send/receive all request won't work and results in a blank error. If I click "send all" or "receive all" buttons this works fine, as does send/receive function of each individual email account. The only problem is send/receive all won't work after the initial such request has completed upon the opening of windows mail I have tried turning off the email scanning function in Norton Antivirus 2007 to no avail, and equally I have deleted my email accounts and added them again, but still no joy. Any ideas? Thanks, Brad |
My System Specs |
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08-25-2007
| #2 (permalink) |
| Guest | Re: Blank error on send/receive Turning off email scanning in Norton AV is not sufficient. You will have to uninstall it completely. Gary VanderMolen "Brad" <Brad@discussions.microsoft.com> wrote in message news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... > Hi, > > I have just had to restore my PC by doing a clean install and prior to this > I backed up account settings, emails and contacts. Upon completion of restore > I have imported everything, and all seems fine. However when I open Windows > mail and send/receive everything works perfectly, but any subsequent > send/receive all request won't work and results in a blank error. If I click > "send all" or "receive all" buttons this works fine, as does send/receive > function of each individual email account. The only problem is send/receive > all won't work after the initial such request has completed upon the opening > of windows mail > > I have tried turning off the email scanning function in Norton Antivirus > 2007 to no avail, and equally I have deleted my email accounts and added them > again, but still no joy. > > Any ideas? > > Thanks, > Brad |
| My System Specs |
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08-26-2007
| #3 (permalink) |
| Guest | Re: Blank error on send/receive I have just tried this and it is still showing this blank error....any other ideas as to what it could be? Anything to do with importing of messages and/or settings perhaps? "Gary VanderMolen" wrote: > Turning off email scanning in Norton AV is not sufficient. > You will have to uninstall it completely. > > Gary VanderMolen > > "Brad" <Brad@discussions.microsoft.com> wrote in message news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... > > Hi, > > > > I have just had to restore my PC by doing a clean install and prior to this > > I backed up account settings, emails and contacts. Upon completion of restore > > I have imported everything, and all seems fine. However when I open Windows > > mail and send/receive everything works perfectly, but any subsequent > > send/receive all request won't work and results in a blank error. If I click > > "send all" or "receive all" buttons this works fine, as does send/receive > > function of each individual email account. The only problem is send/receive > > all won't work after the initial such request has completed upon the opening > > of windows mail > > > > I have tried turning off the email scanning function in Norton Antivirus > > 2007 to no avail, and equally I have deleted my email accounts and added them > > again, but still no joy. > > > > Any ideas? > > > > Thanks, > > Brad > > > |
| My System Specs |
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08-26-2007
| #4 (permalink) |
| Guest | Re: Blank error on send/receive Remove the account, close WinMail, then open WinMail and add the account back. Norton probably damaged the account in the Registry. -- Frank Saunders, MS-MVP OE/WM Do not send mail. "Brad" <Brad@discussions.microsoft.com> wrote in message news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com... >I have just tried this and it is still showing this blank error....any >other > ideas as to what it could be? Anything to do with importing of messages > and/or settings perhaps? > > "Gary VanderMolen" wrote: > >> Turning off email scanning in Norton AV is not sufficient. >> You will have to uninstall it completely. >> >> "Brad" <Brad@discussions.microsoft.com> wrote in message >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... >> > Hi, >> > >> > I have just had to restore my PC by doing a clean install and prior to >> > this >> > I backed up account settings, emails and contacts. Upon completion of >> > restore >> > I have imported everything, and all seems fine. However when I open >> > Windows >> > mail and send/receive everything works perfectly, but any subsequent >> > send/receive all request won't work and results in a blank error. If I >> > click >> > "send all" or "receive all" buttons this works fine, as does >> > send/receive >> > function of each individual email account. The only problem is >> > send/receive >> > all won't work after the initial such request has completed upon the >> > opening >> > of windows mail >> > >> > I have tried turning off the email scanning function in Norton >> > Antivirus >> > 2007 to no avail, and equally I have deleted my email accounts and >> > added them >> > again, but still no joy. |
| My System Specs |
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08-26-2007
| #5 (permalink) |
| Guest | Re: Blank error on send/receive This problem has been occuring sinc before I installed Norton Antivirus. i restored the email account settings and messages prior to installing Norton AV. I just thought I should eliminate Norton first rather than simply coming on the forum witihout having tried anything. I have also deleted email accounts and created them again manually. Any other possible ideas? "Frank Saunders, MS-MVP OE/WM" wrote: > Remove the account, close WinMail, then open WinMail and add the account > back. Norton probably damaged the account in the Registry. > > -- > Frank Saunders, MS-MVP OE/WM > Do not send mail. > > "Brad" <Brad@discussions.microsoft.com> wrote in message > news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com... > >I have just tried this and it is still showing this blank error....any > >other > > ideas as to what it could be? Anything to do with importing of messages > > and/or settings perhaps? > > > > "Gary VanderMolen" wrote: > > > >> Turning off email scanning in Norton AV is not sufficient. > >> You will have to uninstall it completely. > >> > >> "Brad" <Brad@discussions.microsoft.com> wrote in message > >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... > >> > Hi, > >> > > >> > I have just had to restore my PC by doing a clean install and prior to > >> > this > >> > I backed up account settings, emails and contacts. Upon completion of > >> > restore > >> > I have imported everything, and all seems fine. However when I open > >> > Windows > >> > mail and send/receive everything works perfectly, but any subsequent > >> > send/receive all request won't work and results in a blank error. If I > >> > click > >> > "send all" or "receive all" buttons this works fine, as does > >> > send/receive > >> > function of each individual email account. The only problem is > >> > send/receive > >> > all won't work after the initial such request has completed upon the > >> > opening > >> > of windows mail > >> > > >> > I have tried turning off the email scanning function in Norton > >> > Antivirus > >> > 2007 to no avail, and equally I have deleted my email accounts and > >> > added them > >> > again, but still no joy. > |
| My System Specs |
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08-26-2007
| #6 (permalink) |
| Guest | Re: Blank error on send/receive I have the exact same issue as you. It happened when I restored an account. This has nothing to do with Norton, since I have never used Norton!! But that will be the only advice you'll ever get form MVP's on this issue. Sorry. Todd "Brad" <Brad@discussions.microsoft.com> wrote in message news:400F399F-B902-4DDA-A5DA-857A59F8AD13@microsoft.com... Quote: > This problem has been occuring sinc before I installed Norton Antivirus. i > restored the email account settings and messages prior to installing > Norton > AV. I just thought I should eliminate Norton first rather than simply > coming > on the forum witihout having tried anything. I have also deleted email > accounts and created them again manually. > > Any other possible ideas? > > "Frank Saunders, MS-MVP OE/WM" wrote: > >> Remove the account, close WinMail, then open WinMail and add the account >> back. Norton probably damaged the account in the Registry. >> >> -- >> Frank Saunders, MS-MVP OE/WM >> Do not send mail. >> >> "Brad" <Brad@discussions.microsoft.com> wrote in message >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com... >> >I have just tried this and it is still showing this blank error....any >> >other >> > ideas as to what it could be? Anything to do with importing of messages >> > and/or settings perhaps? >> > >> > "Gary VanderMolen" wrote: >> > >> >> Turning off email scanning in Norton AV is not sufficient. >> >> You will have to uninstall it completely. >> >> >> >> "Brad" <Brad@discussions.microsoft.com> wrote in message >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... >> >> > Hi, >> >> > >> >> > I have just had to restore my PC by doing a clean install and prior >> >> > to >> >> > this >> >> > I backed up account settings, emails and contacts. Upon completion >> >> > of >> >> > restore >> >> > I have imported everything, and all seems fine. However when I open >> >> > Windows >> >> > mail and send/receive everything works perfectly, but any subsequent >> >> > send/receive all request won't work and results in a blank error. If >> >> > I >> >> > click >> >> > "send all" or "receive all" buttons this works fine, as does >> >> > send/receive >> >> > function of each individual email account. The only problem is >> >> > send/receive >> >> > all won't work after the initial such request has completed upon the >> >> > opening >> >> > of windows mail >> >> > >> >> > I have tried turning off the email scanning function in Norton >> >> > Antivirus >> >> > 2007 to no avail, and equally I have deleted my email accounts and >> >> > added them >> >> > again, but still no joy. >> |
| My System Specs |
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08-26-2007
| #7 (permalink) |
| Guest | Re: Blank error on send/receive Unfortunately I fear this may be an on-going problem which I will just have to live with. However there must be a solution somewhere...hopefully it will come to light sooner rather than later. "Roscoe" wrote: Quote: > I have the exact same issue as you. It happened when I restored an account. > This has nothing to do with Norton, since I have never used Norton!! But > that will be the only advice you'll ever get form MVP's on this issue. > Sorry. > > Todd > > "Brad" <Brad@discussions.microsoft.com> wrote in message > news:400F399F-B902-4DDA-A5DA-857A59F8AD13@microsoft.com... Quote: > > This problem has been occuring sinc before I installed Norton Antivirus. i > > restored the email account settings and messages prior to installing > > Norton > > AV. I just thought I should eliminate Norton first rather than simply > > coming > > on the forum witihout having tried anything. I have also deleted email > > accounts and created them again manually. > > > > Any other possible ideas? > > > > "Frank Saunders, MS-MVP OE/WM" wrote: > > Quote: > >> Remove the account, close WinMail, then open WinMail and add the account > >> back. Norton probably damaged the account in the Registry. > >> > >> -- > >> Frank Saunders, MS-MVP OE/WM > >> Do not send mail. > >> > >> "Brad" <Brad@discussions.microsoft.com> wrote in message > >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com... > >> >I have just tried this and it is still showing this blank error....any > >> >other > >> > ideas as to what it could be? Anything to do with importing of messages > >> > and/or settings perhaps? > >> > > >> > "Gary VanderMolen" wrote: > >> > > >> >> Turning off email scanning in Norton AV is not sufficient. > >> >> You will have to uninstall it completely. > >> >> > >> >> "Brad" <Brad@discussions.microsoft.com> wrote in message > >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com... > >> >> > Hi, > >> >> > > >> >> > I have just had to restore my PC by doing a clean install and prior > >> >> > to > >> >> > this > >> >> > I backed up account settings, emails and contacts. Upon completion > >> >> > of > >> >> > restore > >> >> > I have imported everything, and all seems fine. However when I open > >> >> > Windows > >> >> > mail and send/receive everything works perfectly, but any subsequent > >> >> > send/receive all request won't work and results in a blank error. If > >> >> > I > >> >> > click > >> >> > "send all" or "receive all" buttons this works fine, as does > >> >> > send/receive > >> >> > function of each individual email account. The only problem is > >> >> > send/receive > >> >> > all won't work after the initial such request has completed upon the > >> >> > opening > >> >> > of windows mail > >> >> > > >> >> > I have tried turning off the email scanning function in Norton > >> >> > Antivirus > >> >> > 2007 to no avail, and equally I have deleted my email accounts and > >> >> > added them > >> >> > again, but still no joy. > >> |
| My System Specs |
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08-26-2007
| #8 (permalink) |
| Guest | Re: Blank error on send/receive Since there is no apparent solution for your WM problem, it makes sense to upgrade to WLM: http://get.live.com/en-us/betas/maildesktop_betas Gary VanderMolen "Brad" <Brad@xxxxxx> wrote in message news:0123D281-D88B-4D4D-863C-8CB9F8DB7088@xxxxxx Quote: > Unfortunately I fear this may be an on-going problem which I will just have > to live with. However there must be a solution somewhere...hopefully it will > come to light sooner rather than later. > > "Roscoe" wrote: > Quote: >> I have the exact same issue as you. It happened when I restored an account. >> This has nothing to do with Norton, since I have never used Norton!! But >> that will be the only advice you'll ever get form MVP's on this issue. >> Sorry. >> >> Todd >> >> "Brad" <Brad@xxxxxx> wrote in message >> news:400F399F-B902-4DDA-A5DA-857A59F8AD13@xxxxxx Quote: >> > This problem has been occuring sinc before I installed Norton Antivirus. i >> > restored the email account settings and messages prior to installing >> > Norton >> > AV. I just thought I should eliminate Norton first rather than simply >> > coming >> > on the forum witihout having tried anything. I have also deleted email >> > accounts and created them again manually. >> > >> > Any other possible ideas? >> > >> > "Frank Saunders, MS-MVP OE/WM" wrote: >> > >> >> Remove the account, close WinMail, then open WinMail and add the account >> >> back. Norton probably damaged the account in the Registry. >> >> >> >> -- >> >> Frank Saunders, MS-MVP OE/WM >> >> Do not send mail. >> >> >> >> "Brad" <Brad@xxxxxx> wrote in message >> >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@xxxxxx >> >> >I have just tried this and it is still showing this blank error....any >> >> >other >> >> > ideas as to what it could be? Anything to do with importing of messages >> >> > and/or settings perhaps? >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> Turning off email scanning in Norton AV is not sufficient. >> >> >> You will have to uninstall it completely. >> >> >> >> >> >> "Brad" <Brad@xxxxxx> wrote in message >> >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@xxxxxx >> >> >> > Hi, >> >> >> > >> >> >> > I have just had to restore my PC by doing a clean install and prior >> >> >> > to >> >> >> > this >> >> >> > I backed up account settings, emails and contacts. Upon completion >> >> >> > of >> >> >> > restore >> >> >> > I have imported everything, and all seems fine. However when I open >> >> >> > Windows >> >> >> > mail and send/receive everything works perfectly, but any subsequent >> >> >> > send/receive all request won't work and results in a blank error. If >> >> >> > I >> >> >> > click >> >> >> > "send all" or "receive all" buttons this works fine, as does >> >> >> > send/receive >> >> >> > function of each individual email account. The only problem is >> >> >> > send/receive >> >> >> > all won't work after the initial such request has completed upon the >> >> >> > opening >> >> >> > of windows mail >> >> >> > >> >> >> > I have tried turning off the email scanning function in Norton >> >> >> > Antivirus >> >> >> > 2007 to no avail, and equally I have deleted my email accounts and >> >> >> > added them >> >> >> > again, but still no joy. >> >> |
| My System Specs |
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08-30-2007
| #9 (permalink) |
| Guest | Re: Blank error on send/receive Obviously this is an option, but I don't want to resort to this. I expect software to work, and would appreciate any further advice anyone can offer?? "Gary VanderMolen" <gary@xxxxxx> wrote in message news:eKhCluF6HHA.1484@xxxxxx Quote: > Since there is no apparent solution for your WM problem, > it makes sense to upgrade to WLM: > http://get.live.com/en-us/betas/maildesktop_betas > > Gary VanderMolen > > "Brad" <Brad@xxxxxx> wrote in message > news:0123D281-D88B-4D4D-863C-8CB9F8DB7088@xxxxxx Quote: >> Unfortunately I fear this may be an on-going problem which I will just >> have >> to live with. However there must be a solution somewhere...hopefully it >> will >> come to light sooner rather than later. >> >> "Roscoe" wrote: >> Quote: >>> I have the exact same issue as you. It happened when I restored an >>> account. >>> This has nothing to do with Norton, since I have never used Norton!! But >>> that will be the only advice you'll ever get form MVP's on this issue. >>> Sorry. >>> >>> Todd >>> >>> "Brad" <Brad@xxxxxx> wrote in message >>> news:400F399F-B902-4DDA-A5DA-857A59F8AD13@xxxxxx >>> > This problem has been occuring sinc before I installed Norton >>> > Antivirus. i >>> > restored the email account settings and messages prior to installing >>> > Norton >>> > AV. I just thought I should eliminate Norton first rather than simply >>> > coming >>> > on the forum witihout having tried anything. I have also deleted email >>> > accounts and created them again manually. >>> > >>> > Any other possible ideas? >>> > >>> > "Frank Saunders, MS-MVP OE/WM" wrote: >>> > >>> >> Remove the account, close WinMail, then open WinMail and add the >>> >> account >>> >> back. Norton probably damaged the account in the Registry. >>> >> >>> >> -- >>> >> Frank Saunders, MS-MVP OE/WM >>> >> Do not send mail. >>> >> >>> >> "Brad" <Brad@xxxxxx> wrote in message >>> >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@xxxxxx >>> >> >I have just tried this and it is still showing this blank >>> >> >error....any >>> >> >other >>> >> > ideas as to what it could be? Anything to do with importing of >>> >> > messages >>> >> > and/or settings perhaps? >>> >> > >>> >> > "Gary VanderMolen" wrote: >>> >> > >>> >> >> Turning off email scanning in Norton AV is not sufficient. >>> >> >> You will have to uninstall it completely. >>> >> >> >>> >> >> "Brad" <Brad@xxxxxx> wrote in message >>> >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@xxxxxx >>> >> >> > Hi, >>> >> >> > >>> >> >> > I have just had to restore my PC by doing a clean install and >>> >> >> > prior >>> >> >> > to >>> >> >> > this >>> >> >> > I backed up account settings, emails and contacts. Upon >>> >> >> > completion >>> >> >> > of >>> >> >> > restore >>> >> >> > I have imported everything, and all seems fine. However when I >>> >> >> > open >>> >> >> > Windows >>> >> >> > mail and send/receive everything works perfectly, but any >>> >> >> > subsequent >>> >> >> > send/receive all request won't work and results in a blank >>> >> >> > error. If >>> >> >> > I >>> >> >> > click >>> >> >> > "send all" or "receive all" buttons this works fine, as does >>> >> >> > send/receive >>> >> >> > function of each individual email account. The only problem is >>> >> >> > send/receive >>> >> >> > all won't work after the initial such request has completed upon >>> >> >> > the >>> >> >> > opening >>> >> >> > of windows mail >>> >> >> > >>> >> >> > I have tried turning off the email scanning function in Norton >>> >> >> > Antivirus >>> >> >> > 2007 to no avail, and equally I have deleted my email accounts >>> >> >> > and >>> >> >> > added them >>> >> >> > again, but still no joy. >>> >> >>> |
| My System Specs |
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08-30-2007
| #10 (permalink) |
| Guest | Re: Blank error on send/receive Sorry, I'm fresh out of suggestions. I don't understand your reluctance to try the WLM upgrade, now that you've run out of things to try with WM. Gary VanderMolen "Brad" <bradley.a.thomas@xxxxxx> wrote in message news:eHOjeBz6HHA.3400@xxxxxx Quote: > Obviously this is an option, but I don't want to resort to this. I expect software to work, and would appreciate any further > advice anyone can offer?? > > > "Gary VanderMolen" <gary@xxxxxx> wrote in message news:eKhCluF6HHA.1484@xxxxxx Quote: >> Since there is no apparent solution for your WM problem, >> it makes sense to upgrade to WLM: >> http://get.live.com/en-us/betas/maildesktop_betas >> >> Gary VanderMolen >> >> "Brad" <Brad@xxxxxx> wrote in message news:0123D281-D88B-4D4D-863C-8CB9F8DB7088@xxxxxx Quote: >>> Unfortunately I fear this may be an on-going problem which I will just have >>> to live with. However there must be a solution somewhere...hopefully it will >>> come to light sooner rather than later. >>> >>> "Roscoe" wrote: >>> >>>> I have the exact same issue as you. It happened when I restored an account. >>>> This has nothing to do with Norton, since I have never used Norton!! But >>>> that will be the only advice you'll ever get form MVP's on this issue. >>>> Sorry. >>>> >>>> Todd >>>> >>>> "Brad" <Brad@xxxxxx> wrote in message >>>> news:400F399F-B902-4DDA-A5DA-857A59F8AD13@xxxxxx >>>> > This problem has been occuring sinc before I installed Norton Antivirus. i >>>> > restored the email account settings and messages prior to installing >>>> > Norton >>>> > AV. I just thought I should eliminate Norton first rather than simply >>>> > coming >>>> > on the forum witihout having tried anything. I have also deleted email >>>> > accounts and created them again manually. >>>> > >>>> > Any other possible ideas? >>>> > >>>> > "Frank Saunders, MS-MVP OE/WM" wrote: >>>> > >>>> >> Remove the account, close WinMail, then open WinMail and add the account >>>> >> back. Norton probably damaged the account in the Registry. >>>> >> >>>> >> -- >>>> >> Frank Saunders, MS-MVP OE/WM >>>> >> Do not send mail. >>>> >> >>>> >> "Brad" <Brad@xxxxxx> wrote in message >>>> >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@xxxxxx >>>> >> >I have just tried this and it is still showing this blank error....any >>>> >> >other >>>> >> > ideas as to what it could be? Anything to do with importing of messages >>>> >> > and/or settings perhaps? >>>> >> > >>>> >> > "Gary VanderMolen" wrote: >>>> >> > >>>> >> >> Turning off email scanning in Norton AV is not sufficient. >>>> >> >> You will have to uninstall it completely. >>>> >> >> >>>> >> >> "Brad" <Brad@xxxxxx> wrote in message >>>> >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@xxxxxx >>>> >> >> > Hi, >>>> >> >> > >>>> >> >> > I have just had to restore my PC by doing a clean install and prior >>>> >> >> > to >>>> >> >> > this >>>> >> >> > I backed up account settings, emails and contacts. Upon completion >>>> >> >> > of >>>> >> >> > restore >>>> >> >> > I have imported everything, and all seems fine. However when I open >>>> >> >> > Windows >>>> >> >> > mail and send/receive everything works perfectly, but any subsequent >>>> >> >> > send/receive all request won't work and results in a blank error. If >>>> >> >> > I >>>> >> >> > click >>>> >> >> > "send all" or "receive all" buttons this works fine, as does >>>> >> >> > send/receive >>>> >> >> > function of each individual email account. The only problem is >>>> >> >> > send/receive >>>> >> >> > all won't work after the initial such request has completed upon the >>>> >> >> > opening >>>> >> >> > of windows mail >>>> >> >> > >>>> >> >> > I have tried turning off the email scanning function in Norton >>>> >> >> > Antivirus >>>> >> >> > 2007 to no avail, and equally I have deleted my email accounts and >>>> >> >> > added them >>>> >> >> > again, but still no joy. >>>> >> >>>> |
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