Vista - Bellsotuh DSL Email Error 0x800CCC19

08-28-2007

I have Bellsouth DSL. I am unable to send or receive. When I first started
the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped
working. I can go to the Bellsouth web-based email and it works fine...I
just can't get it to come to my home-based email. I start windows mail and
it says, "Receiving 1 of 8," but then never arrives. The error is, "Account:
'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that said it
would fix this...did not fix.
Help Please.

**Brink** · 08-28-2007

Quote: Originally Posted by Carlo

I have Bellsouth DSL. I am unable to send or receive. When I first started
the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped
working. I can go to the Bellsouth web-based email and it works fine...I
just can't get it to come to my home-based email. I start windows mail and
it says, "Receiving 1 of 8," but then never arrives. The error is, "Account:
'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that said it
would fix this...did not fix.
Help Please.

Hi Carlo,

This is a timeout error usually caused by the antivirus program.

Make sure your antivirus program has all of it's email scanning options turned off. This is a redundant feature that can corrupt Windows Mail. Plus, you will still be protected by your antivirus's real-time resident monitoring protection. Norton and McAfee seem to be the worst offenders with Windows Mail problems even with email scanning off, while the free Avast has not had any problems reported so far. If you do have Norton or McAfee, it will be best to delete your current email account and create it again after you uninstall Norton or McAfee. It has most likely been corrupted. (Click Tools, Accounts, Add, E-mail)

Free antivirus - avast! 4 Home Edition

Shawn

08-28-2007

Hey Brink,
Thanks for the help. I don't have Norton or McAffee, I have Trend Micro
Virus. I also have Webroot Spy Sweeper. Through trial and error I
discovered that my spy sweeper has an email attachments shield for "POP3 and
SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully
someone reading this will also be helped. One thing I am still confused
about is why couldn't Bellsouth tell me this info? Have a great day!
Thanks Again,
Carlo

"brink" wrote:

Quote:

>
> Carlo;436343 Wrote:

Quote:

> > I have Bellsouth DSL. I am unable to send or receive. When I first
> > started
> > the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped
> > working. I can go to the Bellsouth web-based email and it works
> > fine...I
> > just can't get it to come to my home-based email. I start windows mail
> > and
> > it says, "Receiving 1 of 8," but then never arrives. The error is,
> > "Account:
> > 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> > Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that
> > said it
> > would fix this...did not fix.
> > Help Please.

>
>
> Hi Carlo,
>
> This is a timeout error usually caused by the antivirus program.
>
> Make sure your antivirus program has all of it's email scanning options
> turned off. This is a redundant feature that can corrupt Windows Mail.
> Plus, you will still be protected by your antivirus's real-time resident
> monitoring protection. Norton and McAfee seem to be the worst offenders
> with Windows Mail problems even with email scanning off, while the free
> Avast has not had any problems reported so far. If you do have Norton or
> McAfee, it will be best to delete your current email account and create
> it again after you uninstall Norton or McAfee. It has most likely been
> corrupted. (Click Tools, Accounts, Add, E-mail)
>
> 'Free antivirus - avast! 4 Home Edition'
> (http://avast.com/eng/avast_4_home.html)
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
> *Please post feedback to help others.*
>

08-28-2007

The reason Bellsouth tech support couldn't tell you this is because,
like most large providers, they pay so little that they can only get
under-qualified applicants who are given very little training.

Gary VanderMolen

"Carlo" <Carlo@xxxxxx> wrote in message news:039AB784-F739-4D20-A2A4-236C3658A77E@xxxxxx

Quote:

>
> Hey Brink,
> Thanks for the help. I don't have Norton or McAffee, I have Trend Micro
> Virus. I also have Webroot Spy Sweeper. Through trial and error I
> discovered that my spy sweeper has an email attachments shield for "POP3 and
> SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully
> someone reading this will also be helped. One thing I am still confused
> about is why couldn't Bellsouth tell me this info? Have a great day!
> Thanks Again,
> Carlo
>
> "brink" wrote:
>

Quote:

>>
>> Carlo;436343 Wrote:

Quote:

>> > I have Bellsouth DSL. I am unable to send or receive. When I first
>> > started
>> > the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped
>> > working. I can go to the Bellsouth web-based email and it works
>> > fine...I
>> > just can't get it to come to my home-based email. I start windows mail
>> > and
>> > it says, "Receiving 1 of 8," but then never arrives. The error is,
>> > "Account:
>> > 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
>> > Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that
>> > said it
>> > would fix this...did not fix.
>> > Help Please.

>>
>>
>> Hi Carlo,
>>
>> This is a timeout error usually caused by the antivirus program.
>>
>> Make sure your antivirus program has all of it's email scanning options
>> turned off. This is a redundant feature that can corrupt Windows Mail.
>> Plus, you will still be protected by your antivirus's real-time resident
>> monitoring protection. Norton and McAfee seem to be the worst offenders
>> with Windows Mail problems even with email scanning off, while the free
>> Avast has not had any problems reported so far. If you do have Norton or
>> McAfee, it will be best to delete your current email account and create
>> it again after you uninstall Norton or McAfee. It has most likely been
>> corrupted. (Click Tools, Accounts, Add, E-mail)
>>
>> 'Free antivirus - avast! 4 Home Edition'
>> (http://avast.com/eng/avast_4_home.html)
>>
>> Shawn
>>
>>
>> --
>> brink
>>
>> *There are no dumb questions, just the people that do not ask them.*
>> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
>> *Please post feedback to help others.*
>>

**Brink** · 08-28-2007

Quote: Originally Posted by Carlo

Hey Brink,
Thanks for the help. I don't have Norton or McAffee, I have Trend Micro
Virus. I also have Webroot Spy Sweeper. Through trial and error I
discovered that my spy sweeper has an email attachments shield for "POP3 and
SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully
someone reading this will also be helped. One thing I am still confused
about is why couldn't Bellsouth tell me this info? Have a great day!
Thanks Again,
Carlo

Your welcome Carlo,

Glad it pointed you in the right direction. It's like Gary said, poor training at Bellsouth.

Shawn

08-28-2007	#1 (permalink)
Carlo n/a posts	Bellsotuh DSL Email Error 0x800CCC19 I have Bellsouth DSL. I am unable to send or receive. When I first started the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped working. I can go to the Bellsouth web-based email and it works fine...I just can't get it to come to my home-based email. I start windows mail and it says, "Receiving 1 of 8," but then never arrives. The error is, "Account: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that said it would fix this...did not fix. Help Please.
My System Specs

08-28-2007	#2 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,991 posts	Re: Bellsotuh DSL Email Error 0x800CCC19 Quote: Originally Posted by Carlo I have Bellsouth DSL. I am unable to send or receive. When I first started the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped working. I can go to the Bellsouth web-based email and it works fine...I just can't get it to come to my home-based email. I start windows mail and it says, "Receiving 1 of 8," but then never arrives. The error is, "Account: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that said it would fix this...did not fix. Help Please. Hi Carlo, This is a timeout error usually caused by the antivirus program. Make sure your antivirus program has all of it's email scanning options turned off. This is a redundant feature that can corrupt Windows Mail. Plus, you will still be protected by your antivirus's real-time resident monitoring protection. Norton and McAfee seem to be the worst offenders with Windows Mail problems even with email scanning off, while the free Avast has not had any problems reported so far. If you do have Norton or McAfee, it will be best to delete your current email account and create it again after you uninstall Norton or McAfee. It has most likely been corrupted. (Click Tools, Accounts, Add, E-mail) Free antivirus - avast! 4 Home Edition Shawn
My System Specs

08-28-2007	#3 (permalink)
Carlo n/a posts	Re: Bellsotuh DSL Email Error 0x800CCC19 Hey Brink, Thanks for the help. I don't have Norton or McAffee, I have Trend Micro Virus. I also have Webroot Spy Sweeper. Through trial and error I discovered that my spy sweeper has an email attachments shield for "POP3 and SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully someone reading this will also be helped. One thing I am still confused about is why couldn't Bellsouth tell me this info? Have a great day! Thanks Again, Carlo "brink" wrote: Quote: > > Carlo;436343 Wrote: Quote: > > I have Bellsouth DSL. I am unable to send or receive. When I first > > started > > the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped > > working. I can go to the Bellsouth web-based email and it works > > fine...I > > just can't get it to come to my home-based email. I start windows mail > > and > > it says, "Receiving 1 of 8," but then never arrives. The error is, > > "Account: > > 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error > > Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that > > said it > > would fix this...did not fix. > > Help Please. > > > Hi Carlo, > > This is a timeout error usually caused by the antivirus program. > > Make sure your antivirus program has all of it's email scanning options > turned off. This is a redundant feature that can corrupt Windows Mail. > Plus, you will still be protected by your antivirus's real-time resident > monitoring protection. Norton and McAfee seem to be the worst offenders > with Windows Mail problems even with email scanning off, while the free > Avast has not had any problems reported so far. If you do have Norton or > McAfee, it will be best to delete your current email account and create > it again after you uninstall Norton or McAfee. It has most likely been > corrupted. (Click Tools, Accounts, Add, E-mail) > > 'Free antivirus - avast! 4 Home Edition' > (http://avast.com/eng/avast_4_home.html) > > Shawn > > > -- > brink > > There are no dumb questions, just the people that do not ask them. > _http://www.Vistax64.com (\"http://www.Vistax64.com\")_ > Please post feedback to help others. >
My System Specs

08-28-2007	#4 (permalink)
Gary VanderMolen n/a posts	Re: Bellsotuh DSL Email Error 0x800CCC19 The reason Bellsouth tech support couldn't tell you this is because, like most large providers, they pay so little that they can only get under-qualified applicants who are given very little training. Gary VanderMolen "Carlo" <Carlo@xxxxxx> wrote in message news:039AB784-F739-4D20-A2A4-236C3658A77E@xxxxxx Quote: > > Hey Brink, > Thanks for the help. I don't have Norton or McAffee, I have Trend Micro > Virus. I also have Webroot Spy Sweeper. Through trial and error I > discovered that my spy sweeper has an email attachments shield for "POP3 and > SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully > someone reading this will also be helped. One thing I am still confused > about is why couldn't Bellsouth tell me this info? Have a great day! > Thanks Again, > Carlo > > "brink" wrote: > Quote: >> >> Carlo;436343 Wrote: Quote: >> > I have Bellsouth DSL. I am unable to send or receive. When I first >> > started >> > the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped >> > working. I can go to the Bellsouth web-based email and it works >> > fine...I >> > just can't get it to come to my home-based email. I start windows mail >> > and >> > it says, "Receiving 1 of 8," but then never arrives. The error is, >> > "Account: >> > 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error >> > Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that >> > said it >> > would fix this...did not fix. >> > Help Please. >> >> >> Hi Carlo, >> >> This is a timeout error usually caused by the antivirus program. >> >> Make sure your antivirus program has all of it's email scanning options >> turned off. This is a redundant feature that can corrupt Windows Mail. >> Plus, you will still be protected by your antivirus's real-time resident >> monitoring protection. Norton and McAfee seem to be the worst offenders >> with Windows Mail problems even with email scanning off, while the free >> Avast has not had any problems reported so far. If you do have Norton or >> McAfee, it will be best to delete your current email account and create >> it again after you uninstall Norton or McAfee. It has most likely been >> corrupted. (Click Tools, Accounts, Add, E-mail) >> >> 'Free antivirus - avast! 4 Home Edition' >> (http://avast.com/eng/avast_4_home.html) >> >> Shawn >> >> >> -- >> brink >> >> There are no dumb questions, just the people that do not ask them. >> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_ >> Please post feedback to help others. >>
My System Specs

08-28-2007	#5 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 25,991 posts	Re: Bellsotuh DSL Email Error 0x800CCC19 Quote: Originally Posted by Carlo Hey Brink, Thanks for the help. I don't have Norton or McAffee, I have Trend Micro Virus. I also have Webroot Spy Sweeper. Through trial and error I discovered that my spy sweeper has an email attachments shield for "POP3 and SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully someone reading this will also be helped. One thing I am still confused about is why couldn't Bellsouth tell me this info? Have a great day! Thanks Again, Carlo Your welcome Carlo, Glad it pointed you in the right direction. It's like Gary said, poor training at Bellsouth. Shawn
My System Specs

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