Vista Tutorial - Email in outbox -- help

I've read the threads and I admit I'm NOT the most computer literate person
in the world.

I am so frustrated. I had my mail accounts working in Windows Mail just
fine. Then I got a message that said "Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message." I don't have a clue why this is in my outbox. But, ever since then
I can't get any of my messages to send out of the outbox.

I have gone to Tools, Accounts, Add, Mail and added the information again
and deleted the original one. I still can't get the emails out of the outbox.
It's so frustrated as there are many of them there and I need to communicate.
So far, all I've managed to do is waste my time answering messages that are
just stuck in the outbox.

Remember, I'm not the most computer literate person in the world. If you
have some advice for me that is very specific I would so appreciate it
because I'm ready to pull my hair out.

Thanks!

"gaylek11" ...Two things...

First, to get rid the message stuck in the outbox use this...
http://www.oehelp.com/WMUtil/Default.aspx
Note. To make the function you need available you must
follow the instructions, particularly those in the red box...

Second, to prevent the error reoccurring you must deal with the cause
which is most likely to be an incompatible antivirus program such as
Norton or McAfee (there are others).

Such POS must be uninstalled entirely and replaced with a compatible
product such as Avast - http://www.avast.com/eng/avast_4_home.html
Note. Omit the email scanning process at install time as it is superfluous.
http://www.oehelp.com/OETips.aspx#3

When you changed you antivirus software it is a good idea delete and
recreate you account in Windows Mail (as you already did) to ensure there
is no lingering corruption.

Try the fix provided here:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090

Download and install the update appropriate for your operating system:

Windows Vista, 32-bit versions:
http://www.microsoft.com/downloads/d...5-A86F2B7E39F1

Or,

Windows Vista, 64-bit versions:
http://www.microsoft.com/downloads/d...C-BE5ABE3F39B7

"gaylek11" <gaylek11@xxxxxx> wrote in message
news:6C32AC55-0606-4A71-A881-F3C469EA2813@xxxxxx