Vista - Unable to delete message from Vista INBOX

I have a message in my INBOX which cannot be deleted/moved/forwarded etc. It
is not affecting me sending or receiving other mail. I moved all my INBOX
messages to a temporary folder (INBOX TEMP) except the one that I cannot move
and then went to the actual location of the INBOX folder (APP
DATA\LOCAL\MICROSOFT\WINDOWS MAIL\LOCAL FOLDERS\INBOX). There is only one
file appearing which is WINMAIL.FOL.
How can I delete this message which looks like it is in the INBOX but does
not appear as an .EML file?
Just before this problem I had the BSOG. I did a restore back to previous
day but that did not solve the problem.
Any suggestions would be most appreciated.
Alan

Hi Alan,

Read the top portion at this site and look at the "To Reset Windows Mail" section for a guide on what you are doing. It will show you how to remove the stuck message.

I would recommend that you switch to Windows Live Mail though. It is not buggy like Windows Mail.

Windows Mail problems

Shawn

There is a report that the Microsoft fix which is ostensibly for
messages stuck in the outbox:
http://support.microsoft.com/kb/941090
will also work for messages stuck in other folders.
So give it a try. I don't think it would do any further damage.

Gary VanderMolen


"AJC" <AJC@xxxxxx> wrote in message news7FAF61D-705A-41A5-90E4-13E1449E5EFE@xxxxxx

Thanks for the excellent work around to eliminate my stuck message in the
INBOX.
Very thorough step by step process to follow.
I did take one shortcut in the Restore Messages step by selectively
importing the messages from the saved folder.
I had previously moved all messages from INBOX to another folder so I was
able to use the selective import process without importing the old INBOX and
everything worked fine.

I notice in WINDOWS MAIL folder now that there is no BACKUP folder or
MICROSOFT COMMUNITIES.
Is that going to cause problems?

The STATIONERY folder was also missing but I was able to copy that from a
2nd User that is set up on this PC.

Thanks again for your help.

Alan Carter

"brink" wrote:

Your welcome Alan,

The "Backup" folder for "Microsoft Communities" should be recreated automatically the next time Windows Mail does a backup on it.

The "Stationary" folder should automatically be restored to. You might have beat it before Vista did it. It was restored on my system doing this procedure.

Glad you were able to use the import option to speed things along for you. I did not include it in the solution because I'm afraid a less experienced person may import the stuck email folder back into Windows Mail again causing the same problem all over.

Have a good day,
Shawn

"AJC" wrote:

Hi Jacky,

Read the top portion at this site and do the section for the folder that you have the stuck message in. I would recommend for you to switch to Windows Live Mail though. It will be easier and faster for the Inbox problem.

Windows Mail problems

Shawn