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RB

Vista - recieved mail once but can't get it again, why

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08-31-2007   #1
will


 

recieved mail once but can't get it again, why

got all the right information from isp. i was able to get my mail one time,
now i keep getting a "disconnecting" notice eveytime i try to send or recieve
mail. any suggestions would help.

My System SpecsSystem Spec
08-31-2007   #2
Julian


 

Re: recieved mail once but can't get it again, why



"will" <will@xxxxxx> wrote in message
news:8161D2BD-242F-48BD-B56E-A32CE6880BAB@xxxxxx
Quote:

> got all the right information from isp. i was able to get my mail one
> time,
> now i keep getting a "disconnecting" notice eveytime i try to send or
> recieve
> mail. any suggestions would help.
A very likely cause is your antivirus program.

Are you a Norton or McAfee user?



My System SpecsSystem Spec
08-31-2007   #3
will


 

Re: recieved mail once but can't get it again, why

Mcafee and i'm using windows vista if that helps. it's all new to me.

"Julian" wrote:
Quote:

>
>
> "will" <will@xxxxxx> wrote in message
> news:8161D2BD-242F-48BD-B56E-A32CE6880BAB@xxxxxx
Quote:

> > got all the right information from isp. i was able to get my mail one
> > time,
> > now i keep getting a "disconnecting" notice eveytime i try to send or
> > recieve
> > mail. any suggestions would help.
>
> A very likely cause is your antivirus program.
>
> Are you a Norton or McAfee user?
>
>
>
My System SpecsSystem Spec
08-31-2007   #4
Julian


 

Re: recieved mail once but can't get it again, why

"will" ...
Quote:

> Mcafee and i'm using windows vista if that helps. it's all new to me.
McAfee is almost certainly to be your problem
if you have configured your system correctly.

You need to uninstall it entirely, it is incompatible with Vista
and only on your computer because the vendor has been bribed
to install it rather than have you use a tried and tested free alternative
such as... http://www.avast.com/eng/avast_4_home.html


Having uninstalled it completely, delete and recreate your
email account within Windows mail to eradicate the corruption.

Then install Avast and omit the email scanning component
as it is superfluous. See here...

http://www.oehelp.com/OETips.aspx#3

That should fix your problem.

Check the archive and you will find dozens of examples
of users whose WM problems have been solved by nothing other
than dumping McAfee.

Any problems... get back to this forum and post any
error messages and codes.


Quote:

>
> "Julian" wrote:
>
Quote:

>>
>>
>> "will" <will@xxxxxx> wrote in message
>> news:8161D2BD-242F-48BD-B56E-A32CE6880BAB@xxxxxx
Quote:

>> > got all the right information from isp. i was able to get my mail one
>> > time,
>> > now i keep getting a "disconnecting" notice eveytime i try to send or
>> > recieve
>> > mail. any suggestions would help.
>>
>> A very likely cause is your antivirus program.
>>
>> Are you a Norton or McAfee user?
>>
>>
>>
My System SpecsSystem Spec
08-31-2007   #5
Frank Saunders, MS-MVP OE/WM


 

Re: recieved mail once but can't get it again, why

"will" <will@xxxxxx> wrote in message
news:8161D2BD-242F-48BD-B56E-A32CE6880BAB@xxxxxx
Quote:

> got all the right information from isp. i was able to get my mail one
> time,
> now i keep getting a "disconnecting" notice eveytime i try to send or
> recieve
> mail. any suggestions would help.
Go to Tools | Accounts and do this for each mail and news account:
Select the account and click Properties | Connection tab.
Uncheck "Always connect to this account using:".

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

My System SpecsSystem Spec
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RB


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