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09-03-2007
| #1 (permalink) |
| Guest | Unable to delete messages. The problem on my Vista Home Premium is that the body of the message has disappeared so that when I try to do a deletion there is nothing to be deleted. This throws up the "an unknown error was encountered" Only messages thet were transferred from my XP machine seem to be affected. Current receipts act normally. Has anybody found an effective way to clear these old messages. I have tried just about all the suggestions so far but without success. Surely Microsoft are aware of the problem and will I hope soon issue a fix |
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09-03-2007
| #2 (permalink) |
| Administrator | Re: Unable to delete messages.  Quote: Originally Posted by frustrated  The problem on my Vista Home Premium is that the body of the message has disappeared so that when I try to do a deletion there is nothing to be deleted. This throws up the "an unknown error was encountered" Only messages thet were transferred from my XP machine seem to be affected. Current receipts act normally. Has anybody found an effective way to clear these old messages. I have tried just about all the suggestions so far but without success. Surely Microsoft are aware of the problem and will I hope soon issue a fix Read the top portion at this link and try the KB941090 Update first. If it does not work for you, then do the section for the folder that you have the stuck message in. Windows Mail problems Shawn |
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