That problem is usually caused by using a non-compatible
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
"Charles Blaquière" <blaq@xxxxxx> wrote in message news:#JptZJJ8HHA.1212@xxxxxx
> A friend of mine has a problem with Windows Mail: it regularly asks her for her username and password. Entering these correctly
> will satisfy Mail for a while... until the next time it decides to ask again. What can we do?