Windows Vista Forums

Login credentials requested often

  1. #1


    Charles Blaquière Guest

    Login credentials requested often

    A friend of mine has a problem with Windows Mail: it regularly asks her for
    her username and password. Entering these correctly will satisfy Mail for a
    while... until the next time it decides to ask again. What can we do?

    Charles



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: Login credentials requested often

    That problem is usually caused by using a non-compatible
    antivirus program. Windows Mail is not compatible with most
    McAfee or Norton security programs. Those will need to be
    uninstalled, not just disabled.

    After uninstalling your non-compatible antivirus, download
    and install a more compatible antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    Even compatible antivirus programs will need to have their
    email scanning option turned off. For more on this topic see
    http://www.oehelp.com/OETips.aspx#3

    Gary VanderMolen


    "Charles Blaquière" <blaq@xxxxxx> wrote in message news:#JptZJJ8HHA.1212@xxxxxx

    > A friend of mine has a problem with Windows Mail: it regularly asks her for her username and password. Entering these correctly
    > will satisfy Mail for a while... until the next time it decides to ask again. What can we do?
    >
    > Charles


      My System SpecsSystem Spec

Login credentials requested often

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