Vista - can't send emails use Windows Liveone care antiviral

09-07-2007

I was looking at the previous posts and most of the others that can't send
emails usually either have their emails scanned by Norton or have an email
stuck.

I have the Windows Live OneCare anti viral software and according to their
help doesn't scan the email messages. I am getting the following error
message

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject '', Account: 'pop.earthlink.net', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
Number: 0x800CCC0F

I have restarted the computer and looked at all of the settings and it all
seems to be correct??? I was able to send and recieve messages in the past.
Please help.
Thank you!
Melissa

09-07-2007

Do you have the SPA box checked? Is the password and ID there correct? Can
you get web mail from Earthlink?
--
qfreed

"Melissa Lynn" wrote:

Quote:

> I was looking at the previous posts and most of the others that can't send
> emails usually either have their emails scanned by Norton or have an email
> stuck.
>
> I have the Windows Live OneCare anti viral software and according to their
> help doesn't scan the email messages. I am getting the following error
> message
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
> Number: 0x800CCC0F
>
> I have restarted the computer and looked at all of the settings and it all
> seems to be correct??? I was able to send and recieve messages in the past.
> Please help.
> Thank you!
> Melissa

09-07-2007

"Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

>I was looking at the previous posts and most of the others that can't send
> emails usually either have their emails scanned by Norton or have an email
> stuck.
>
> I have the Windows Live OneCare anti viral software and according to their
> help doesn't scan the email messages. I am getting the following error
> message
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No,
> Error
> Number: 0x800CCC0F
>
> I have restarted the computer and looked at all of the settings and it all
> seems to be correct??? I was able to send and recieve messages in the
> past.
> Please help.
> Thank you!
> Melissa

Did you check the box under Outgoing that "My server requires
authentication"?

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

09-07-2007

Do you have "My server requires authentication" checked? It
should be. However, the error message does not suggest that
this is the problem. I don't see an obvious reason for the failure,
other than it acts like interference from an antivirus.

Try deleting the account, then recreate it from scratch.

Gary VanderMolen

"Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

> I was looking at the previous posts and most of the others that can't send
> emails usually either have their emails scanned by Norton or have an email
> stuck.
>
> I have the Windows Live OneCare anti viral software and according to their
> help doesn't scan the email messages. I am getting the following error
> message
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
> Number: 0x800CCC0F
>
> I have restarted the computer and looked at all of the settings and it all
> seems to be correct??? I was able to send and recieve messages in the past.
> Please help.
> Thank you!
> Melissa

09-07-2007

I do have the "my server requires authentication" checked. I can send emails
from web mail. I have deleted and recreated the account with no luck. I get
the same exact error message.

"Gary VanderMolen" wrote:

Quote:

> Do you have "My server requires authentication" checked? It
> should be. However, the error message does not suggest that
> this is the problem. I don't see an obvious reason for the failure,
> other than it acts like interference from an antivirus.
>
> Try deleting the account, then recreate it from scratch.
>
> Gary VanderMolen
>
> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

> > I was looking at the previous posts and most of the others that can't send
> > emails usually either have their emails scanned by Norton or have an email
> > stuck.
> >
> > I have the Windows Live OneCare anti viral software and according to their
> > help doesn't scan the email messages. I am getting the following error
> > message
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
> > Number: 0x800CCC0F
> >
> > I have restarted the computer and looked at all of the settings and it all
> > seems to be correct??? I was able to send and recieve messages in the past.
> > Please help.
> > Thank you!
> > Melissa

>
>
>

09-08-2007

Get rid of Norton& symantec,use avg free anti virus.Norton takes over your
pc,which is not good.Go to control panel,click add andn remove programs and
delete Norton & Symantec.Then do a search for norton &symantec to make sure
they are gone.Then go online,search for "free avg."

"Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

>I was looking at the previous posts and most of the others that can't send
> emails usually either have their emails scanned by Norton or have an email
> stuck.
>
> I have the Windows Live OneCare anti viral software and according to their
> help doesn't scan the email messages. I am getting the following error
> message
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No,
> Error
> Number: 0x800CCC0F
>
> I have restarted the computer and looked at all of the settings and it all
> seems to be correct??? I was able to send and recieve messages in the
> past.
> Please help.
> Thank you!
> Melissa

09-08-2007

I don't know what else to advise you, Melissa. This is a real mystery!

You might consider upgrading to Windows Live Mail. It seems to be
a lot less prone to developing problems.
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

"Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx

Quote:

> I do have the "my server requires authentication" checked. I can send emails
> from web mail. I have deleted and recreated the account with no luck. I get
> the same exact error message.
>
> "Gary VanderMolen" wrote:
>

Quote:

>> Do you have "My server requires authentication" checked? It
>> should be. However, the error message does not suggest that
>> this is the problem. I don't see an obvious reason for the failure,
>> other than it acts like interference from an antivirus.
>>
>> Try deleting the account, then recreate it from scratch.
>>
>> Gary VanderMolen
>>
>> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
>> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

>> > I was looking at the previous posts and most of the others that can't send
>> > emails usually either have their emails scanned by Norton or have an email
>> > stuck.
>> >
>> > I have the Windows Live OneCare anti viral software and according to their
>> > help doesn't scan the email messages. I am getting the following error
>> > message
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject '', Account: 'pop.earthlink.net', Server:
>> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
>> > Number: 0x800CCC0F
>> >
>> > I have restarted the computer and looked at all of the settings and it all
>> > seems to be correct??? I was able to send and recieve messages in the past.
>> > Please help.
>> > Thank you!
>> > Melissa

09-08-2007

Thanks Gary,
I will try the upgrade!!
Melissa

"Gary VanderMolen" wrote:

Quote:

> I don't know what else to advise you, Melissa. This is a real mystery!
>
> You might consider upgrading to Windows Live Mail. It seems to be
> a lot less prone to developing problems.
> http://get.live.com/betas/maildesktop_betas
>
> Gary VanderMolen
>
>
> "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx

Quote:

> > I do have the "my server requires authentication" checked. I can send emails
> > from web mail. I have deleted and recreated the account with no luck. I get
> > the same exact error message.
> >
> > "Gary VanderMolen" wrote:
> >

Quote:

> >> Do you have "My server requires authentication" checked? It
> >> should be. However, the error message does not suggest that
> >> this is the problem. I don't see an obvious reason for the failure,
> >> other than it acts like interference from an antivirus.
> >>
> >> Try deleting the account, then recreate it from scratch.
> >>
> >> Gary VanderMolen
> >>
> >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
> >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx
> >> > I was looking at the previous posts and most of the others that can't send
> >> > emails usually either have their emails scanned by Norton or have an email
> >> > stuck.
> >> >
> >> > I have the Windows Live OneCare anti viral software and according to their
> >> > help doesn't scan the email messages. I am getting the following error
> >> > message
> >> >
> >> > Your server has unexpectedly terminated the connection. Possible causes for
> >> > this include server problems, network problems, or a long period of
> >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server:
> >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
> >> > Number: 0x800CCC0F
> >> >
> >> > I have restarted the computer and looked at all of the settings and it all
> >> > seems to be correct??? I was able to send and recieve messages in the past.
> >> > Please help.
> >> > Thank you!
> >> > Melissa

>
>
>

09-08-2007

Again under servers, make sure "Li\ogon using Secure Password
Authentication" is NOT checked.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail."Melissa Lynn" <MelissaLynn@xxxxxx>
wrote in message news

3CFEF47-7E31-4230-B9F5-C93C3766E0AB@xxxxxx

Quote:

>
> Thanks Gary,
> I will try the upgrade!!
>
> "Gary VanderMolen" wrote:
>

Quote:

>> I don't know what else to advise you, Melissa. This is a real mystery!
>>
>> You might consider upgrading to Windows Live Mail. It seems to be
>> a lot less prone to developing problems.
>> http://get.live.com/betas/maildesktop_betas
>>
>> "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message
>> news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx

Quote:

>> > I do have the "my server requires authentication" checked. I can send
>> > emails
>> > from web mail. I have deleted and recreated the account with no luck.
>> > I get
>> > the same exact error message.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Do you have "My server requires authentication" checked? It
>> >> should be. However, the error message does not suggest that
>> >> this is the problem. I don't see an obvious reason for the failure,
>> >> other than it acts like interference from an antivirus.
>> >>
>> >> Try deleting the account, then recreate it from scratch.
>> >>
>> >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in
>> >> message
>> >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx
>> >> > I was looking at the previous posts and most of the others that
>> >> > can't send
>> >> > emails usually either have their emails scanned by Norton or have an
>> >> > email
>> >> > stuck.
>> >> >
>> >> > I have the Windows Live OneCare anti viral software and according to
>> >> > their
>> >> > help doesn't scan the email messages. I am getting the following
>> >> > error
>> >> > message
>> >> >
>> >> > Your server has unexpectedly terminated the connection. Possible
>> >> > causes for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server:
>> >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL):
>> >> > No, Error
>> >> > Number: 0x800CCC0F
>> >> >
>> >> > I have restarted the computer and looked at all of the settings and
>> >> > it all
>> >> > seems to be correct??? I was able to send and recieve messages in
>> >> > the past.

09-08-2007

Just ignore Jerry.

Gary VanderMolen

"Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:F1ABCA2D-6DC2-47F9-9EC1-A51615024DAC@xxxxxx

Quote:

> Hi Jerry, I don't have Norton and I don't know what symantec is. We have
> Windows LiveOne.
>
> "Jerry Nelson" wrote:
>

Quote:

>> Get rid of Norton& symantec,use avg free anti virus.Norton takes over your
>> pc,which is not good.Go to control panel,click add andn remove programs and
>> delete Norton & Symantec.Then do a search for norton &symantec to make sure
>> they are gone.Then go online,search for "free avg."
>>
>> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message
>> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx

Quote:

>> >I was looking at the previous posts and most of the others that can't send
>> > emails usually either have their emails scanned by Norton or have an email
>> > stuck.
>> >
>> > I have the Windows Live OneCare anti viral software and according to their
>> > help doesn't scan the email messages. I am getting the following error
>> > message
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject '', Account: 'pop.earthlink.net', Server:
>> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No,
>> > Error
>> > Number: 0x800CCC0F
>> >
>> > I have restarted the computer and looked at all of the settings and it all
>> > seems to be correct??? I was able to send and recieve messages in the
>> > past.
>> > Please help.
>> > Thank you!
>> > Melissa

>>

09-07-2007	#1 (permalink)
Melissa Lynn n/a posts	can't send emails use Windows Liveone care antiviral I was looking at the previous posts and most of the others that can't send emails usually either have their emails scanned by Norton or have an email stuck. I have the Windows Live OneCare anti viral software and according to their help doesn't scan the email messages. I am getting the following error message Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '', Account: 'pop.earthlink.net', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800CCC0F I have restarted the computer and looked at all of the settings and it all seems to be correct??? I was able to send and recieve messages in the past. Please help. Thank you! Melissa
My System Specs

09-07-2007	#2 (permalink)
Qfreed n/a posts	RE: can't send emails use Windows Liveone care antiviral Do you have the SPA box checked? Is the password and ID there correct? Can you get web mail from Earthlink? -- qfreed "Melissa Lynn" wrote: Quote: > I was looking at the previous posts and most of the others that can't send > emails usually either have their emails scanned by Norton or have an email > stuck. > > I have the Windows Live OneCare anti viral software and according to their > help doesn't scan the email messages. I am getting the following error > message > > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error > Number: 0x800CCC0F > > I have restarted the computer and looked at all of the settings and it all > seems to be correct??? I was able to send and recieve messages in the past. > Please help. > Thank you! > Melissa
My System Specs

09-07-2007	#3 (permalink)
Frank Saunders, MS-MVP OE/WM n/a posts	Re: can't send emails use Windows Liveone care antiviral "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: >I was looking at the previous posts and most of the others that can't send > emails usually either have their emails scanned by Norton or have an email > stuck. > > I have the Windows Live OneCare anti viral software and according to their > help doesn't scan the email messages. I am getting the following error > message > > Your server has unexpectedly terminated the connection. Possible causes > for > this include server problems, network problems, or a long period of > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, > Error > Number: 0x800CCC0F > > I have restarted the computer and looked at all of the settings and it all > seems to be correct??? I was able to send and recieve messages in the > past. > Please help. > Thank you! > Melissa Did you check the box under Outgoing that "My server requires authentication"? -- Frank Saunders, MS-MVP OE/WM Do not send mail.
My System Specs

09-07-2007	#4 (permalink)
Gary VanderMolen n/a posts	Re: can't send emails use Windows Liveone care antiviral Do you have "My server requires authentication" checked? It should be. However, the error message does not suggest that this is the problem. I don't see an obvious reason for the failure, other than it acts like interference from an antivirus. Try deleting the account, then recreate it from scratch. Gary VanderMolen "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: > I was looking at the previous posts and most of the others that can't send > emails usually either have their emails scanned by Norton or have an email > stuck. > > I have the Windows Live OneCare anti viral software and according to their > help doesn't scan the email messages. I am getting the following error > message > > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error > Number: 0x800CCC0F > > I have restarted the computer and looked at all of the settings and it all > seems to be correct??? I was able to send and recieve messages in the past. > Please help. > Thank you! > Melissa
My System Specs

09-07-2007	#5 (permalink)
Melissa Lynn n/a posts	Re: can't send emails use Windows Liveone care antiviral I do have the "my server requires authentication" checked. I can send emails from web mail. I have deleted and recreated the account with no luck. I get the same exact error message. "Gary VanderMolen" wrote: Quote: > Do you have "My server requires authentication" checked? It > should be. However, the error message does not suggest that > this is the problem. I don't see an obvious reason for the failure, > other than it acts like interference from an antivirus. > > Try deleting the account, then recreate it from scratch. > > Gary VanderMolen > > "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message > news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: > > I was looking at the previous posts and most of the others that can't send > > emails usually either have their emails scanned by Norton or have an email > > stuck. > > > > I have the Windows Live OneCare anti viral software and according to their > > help doesn't scan the email messages. I am getting the following error > > message > > > > Your server has unexpectedly terminated the connection. Possible causes for > > this include server problems, network problems, or a long period of > > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error > > Number: 0x800CCC0F > > > > I have restarted the computer and looked at all of the settings and it all > > seems to be correct??? I was able to send and recieve messages in the past. > > Please help. > > Thank you! > > Melissa > > >
My System Specs

09-08-2007	#6 (permalink)
Jerry Nelson n/a posts	Re: can't send emails use Windows Liveone care antiviral Get rid of Norton& symantec,use avg free anti virus.Norton takes over your pc,which is not good.Go to control panel,click add andn remove programs and delete Norton & Symantec.Then do a search for norton &symantec to make sure they are gone.Then go online,search for "free avg." "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: >I was looking at the previous posts and most of the others that can't send > emails usually either have their emails scanned by Norton or have an email > stuck. > > I have the Windows Live OneCare anti viral software and according to their > help doesn't scan the email messages. I am getting the following error > message > > Your server has unexpectedly terminated the connection. Possible causes > for > this include server problems, network problems, or a long period of > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, > Error > Number: 0x800CCC0F > > I have restarted the computer and looked at all of the settings and it all > seems to be correct??? I was able to send and recieve messages in the > past. > Please help. > Thank you! > Melissa
My System Specs

09-08-2007	#7 (permalink)
Gary VanderMolen n/a posts	Re: can't send emails use Windows Liveone care antiviral I don't know what else to advise you, Melissa. This is a real mystery! You might consider upgrading to Windows Live Mail. It seems to be a lot less prone to developing problems. http://get.live.com/betas/maildesktop_betas Gary VanderMolen "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx Quote: > I do have the "my server requires authentication" checked. I can send emails > from web mail. I have deleted and recreated the account with no luck. I get > the same exact error message. > > "Gary VanderMolen" wrote: > Quote: >> Do you have "My server requires authentication" checked? It >> should be. However, the error message does not suggest that >> this is the problem. I don't see an obvious reason for the failure, >> other than it acts like interference from an antivirus. >> >> Try deleting the account, then recreate it from scratch. >> >> Gary VanderMolen >> >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: >> > I was looking at the previous posts and most of the others that can't send >> > emails usually either have their emails scanned by Norton or have an email >> > stuck. >> > >> > I have the Windows Live OneCare anti viral software and according to their >> > help doesn't scan the email messages. I am getting the following error >> > message >> > >> > Your server has unexpectedly terminated the connection. Possible causes for >> > this include server problems, network problems, or a long period of >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server: >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error >> > Number: 0x800CCC0F >> > >> > I have restarted the computer and looked at all of the settings and it all >> > seems to be correct??? I was able to send and recieve messages in the past. >> > Please help. >> > Thank you! >> > Melissa
My System Specs

09-08-2007	#8 (permalink)
Melissa Lynn n/a posts	Re: can't send emails use Windows Liveone care antiviral Thanks Gary, I will try the upgrade!! Melissa "Gary VanderMolen" wrote: Quote: > I don't know what else to advise you, Melissa. This is a real mystery! > > You might consider upgrading to Windows Live Mail. It seems to be > a lot less prone to developing problems. > http://get.live.com/betas/maildesktop_betas > > Gary VanderMolen > > > "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx Quote: > > I do have the "my server requires authentication" checked. I can send emails > > from web mail. I have deleted and recreated the account with no luck. I get > > the same exact error message. > > > > "Gary VanderMolen" wrote: > > Quote: > >> Do you have "My server requires authentication" checked? It > >> should be. However, the error message does not suggest that > >> this is the problem. I don't see an obvious reason for the failure, > >> other than it acts like interference from an antivirus. > >> > >> Try deleting the account, then recreate it from scratch. > >> > >> Gary VanderMolen > >> > >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message > >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx > >> > I was looking at the previous posts and most of the others that can't send > >> > emails usually either have their emails scanned by Norton or have an email > >> > stuck. > >> > > >> > I have the Windows Live OneCare anti viral software and according to their > >> > help doesn't scan the email messages. I am getting the following error > >> > message > >> > > >> > Your server has unexpectedly terminated the connection. Possible causes for > >> > this include server problems, network problems, or a long period of > >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server: > >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error > >> > Number: 0x800CCC0F > >> > > >> > I have restarted the computer and looked at all of the settings and it all > >> > seems to be correct??? I was able to send and recieve messages in the past. > >> > Please help. > >> > Thank you! > >> > Melissa > > >
My System Specs

09-08-2007	#9 (permalink)
Frank Saunders, MS-MVP OE/WM n/a posts	Re: can't send emails use Windows Liveone care antiviral Again under servers, make sure "Li\ogon using Secure Password Authentication" is NOT checked. -- Frank Saunders, MS-MVP OE/WM Do not send mail."Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news3CFEF47-7E31-4230-B9F5-C93C3766E0AB@xxxxxx Quote: > > Thanks Gary, > I will try the upgrade!! > > "Gary VanderMolen" wrote: > Quote: >> I don't know what else to advise you, Melissa. This is a real mystery! >> >> You might consider upgrading to Windows Live Mail. It seems to be >> a lot less prone to developing problems. >> http://get.live.com/betas/maildesktop_betas >> >> "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message >> news:3CB8FEE8-B264-4C95-BF8F-2C08A434B424@xxxxxx Quote: >> > I do have the "my server requires authentication" checked. I can send >> > emails >> > from web mail. I have deleted and recreated the account with no luck. >> > I get >> > the same exact error message. >> > >> > "Gary VanderMolen" wrote: >> > >> >> Do you have "My server requires authentication" checked? It >> >> should be. However, the error message does not suggest that >> >> this is the problem. I don't see an obvious reason for the failure, >> >> other than it acts like interference from an antivirus. >> >> >> >> Try deleting the account, then recreate it from scratch. >> >> >> >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in >> >> message >> >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx >> >> > I was looking at the previous posts and most of the others that >> >> > can't send >> >> > emails usually either have their emails scanned by Norton or have an >> >> > email >> >> > stuck. >> >> > >> >> > I have the Windows Live OneCare anti viral software and according to >> >> > their >> >> > help doesn't scan the email messages. I am getting the following >> >> > error >> >> > message >> >> > >> >> > Your server has unexpectedly terminated the connection. Possible >> >> > causes for >> >> > this include server problems, network problems, or a long period of >> >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server: >> >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): >> >> > No, Error >> >> > Number: 0x800CCC0F >> >> > >> >> > I have restarted the computer and looked at all of the settings and >> >> > it all >> >> > seems to be correct??? I was able to send and recieve messages in >> >> > the past.
My System Specs

09-08-2007	#10 (permalink)
Gary VanderMolen n/a posts	Re: can't send emails use Windows Liveone care antiviral Just ignore Jerry. Gary VanderMolen "Melissa Lynn" <MelissaLynn@xxxxxx> wrote in message news:F1ABCA2D-6DC2-47F9-9EC1-A51615024DAC@xxxxxx Quote: > Hi Jerry, I don't have Norton and I don't know what symantec is. We have > Windows LiveOne. > > "Jerry Nelson" wrote: > Quote: >> Get rid of Norton& symantec,use avg free anti virus.Norton takes over your >> pc,which is not good.Go to control panel,click add andn remove programs and >> delete Norton & Symantec.Then do a search for norton &symantec to make sure >> they are gone.Then go online,search for "free avg." >> >> "Melissa Lynn" <Melissa Lynn@xxxxxx> wrote in message >> news:42DB1DE8-574A-462D-BA72-CA08C032AB6C@xxxxxx Quote: >> >I was looking at the previous posts and most of the others that can't send >> > emails usually either have their emails scanned by Norton or have an email >> > stuck. >> > >> > I have the Windows Live OneCare anti viral software and according to their >> > help doesn't scan the email messages. I am getting the following error >> > message >> > >> > Your server has unexpectedly terminated the connection. Possible causes >> > for >> > this include server problems, network problems, or a long period of >> > inactivity. Subject '', Account: 'pop.earthlink.net', Server: >> > 'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, >> > Error >> > Number: 0x800CCC0F >> > >> > I have restarted the computer and looked at all of the settings and it all >> > seems to be correct??? I was able to send and recieve messages in the >> > past. >> > Please help. >> > Thank you! >> > Melissa >>
My System Specs

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