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| | #1 (permalink) |
| | Cannot open or save attachments Since buying computer with Vista installed I have been unable to open or save any attachment (.doc, .jpeg, .pdf, ) when using Windows Mail. I have uncheck box at Tools/options/security/Do not allow attachments to be saved or opened... Any suggestions please? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Cannot open or save attachments Which antivirus are you using? Windows Mail is not compatible with most McAfee or Norton security programs. Those will need to be uninstalled, not just disabled. After uninstalling your non-compatible antivirus, download and install a more compatible antivirus like the free Avast: http://www.avast.com/eng/avast_4_home.html Even compatible antivirus programs will need to have their email scanning option turned off. For more on this topic see http://www.oehelp.com/OETips.aspx#3 Gary VanderMolen "Brian M" <brian@xxxxxx-online.co.uk> wrote in message news:uGwxkIX9HHA.1416@xxxxxx Quote: > Since buying computer with Vista installed I have been unable to open or save any attachment (.doc, .jpeg, .pdf, ) when using > Windows Mail. > I have uncheck box at Tools/options/security/Do not allow attachments to be saved or opened... > Any suggestions please? |
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| | #3 (permalink) |
| | Re: Cannot open or save attachments Gary, I have exactly the same problem. I have AVG Anti-Virus. I have tried turning the e-mail scanner off, which proved more difficult than I think it's supposed to! I can still not open or save any attachments. Any more advice? KT "Gary VanderMolen" wrote: Quote: > Which antivirus are you using? > Windows Mail is not compatible with most McAfee > or Norton security programs. Those will need to be > uninstalled, not just disabled. > > After uninstalling your non-compatible antivirus, download > and install a more compatible antivirus like the free Avast: > http://www.avast.com/eng/avast_4_home.html > > Even compatible antivirus programs will need to have their > email scanning option turned off. For more on this topic see > http://www.oehelp.com/OETips.aspx#3 > > Gary VanderMolen > > > "Brian M" <brian@xxxxxx-online.co.uk> wrote in message news:uGwxkIX9HHA.1416@xxxxxx Quote: > > Since buying computer with Vista installed I have been unable to open or save any attachment (.doc, .jpeg, .pdf, ) when using > > Windows Mail. > > I have uncheck box at Tools/options/security/Do not allow attachments to be saved or opened... > > Any suggestions please? > > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Cannot open or save attachments Long shot - I know if you select the option, as you did in the security settings, then the attachment is viewable immediately, but I don't know what happens when you do this with Virus protection (and they all may work slightly differently). It could be that once examined during the mail the download process it was marked, and turning off the Virus checking after the download doesn't remove the marking and it's still being held from you. Are new downloads with attachments ok? -- Regards, BobF. "KT" <KT@xxxxxx> wrote in message news:0F14D002-D373-4041-A9DF-F939F5004EAD@xxxxxx Quote: > Gary, I have exactly the same problem. I have AVG Anti-Virus. I have > tried > turning the e-mail scanner off, which proved more difficult than I think > it's > supposed to! I can still not open or save any attachments. Any more > advice? > > KT > > > "Gary VanderMolen" wrote: > Quote: >> Which antivirus are you using? >> Windows Mail is not compatible with most McAfee >> or Norton security programs. Those will need to be >> uninstalled, not just disabled. >> >> After uninstalling your non-compatible antivirus, download >> and install a more compatible antivirus like the free Avast: >> http://www.avast.com/eng/avast_4_home.html >> >> Even compatible antivirus programs will need to have their >> email scanning option turned off. For more on this topic see >> http://www.oehelp.com/OETips.aspx#3 >> >> Gary VanderMolen >> >> >> "Brian M" <brian@xxxxxx-online.co.uk> wrote in message >> news:uGwxkIX9HHA.1416@xxxxxx Quote: >> > Since buying computer with Vista installed I have been unable to open >> > or save any attachment (.doc, .jpeg, .pdf, ) when using >> > Windows Mail. >> > I have uncheck box at Tools/options/security/Do not allow attachments >> > to be saved or opened... >> > Any suggestions please? >> >> |
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