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Vista - Cannot open or save attachments

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Old 09-12-2007   #1 (permalink)
Brian M


 
 

Cannot open or save attachments

Since buying computer with Vista installed I have been unable to open or
save any attachment (.doc, .jpeg, .pdf, ) when using Windows Mail.
I have uncheck box at Tools/options/security/Do not allow attachments to be
saved or opened...
Any suggestions please?


My System SpecsSystem Spec
Old 09-12-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Cannot open or save attachments

Which antivirus are you using?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen


"Brian M" <brian@xxxxxx-online.co.uk> wrote in message news:uGwxkIX9HHA.1416@xxxxxx
Quote:

> Since buying computer with Vista installed I have been unable to open or save any attachment (.doc, .jpeg, .pdf, ) when using
> Windows Mail.
> I have uncheck box at Tools/options/security/Do not allow attachments to be saved or opened...
> Any suggestions please?

My System SpecsSystem Spec
Old 03-17-2008   #3 (permalink)
KT


 
 

Re: Cannot open or save attachments

Gary, I have exactly the same problem. I have AVG Anti-Virus. I have tried
turning the e-mail scanner off, which proved more difficult than I think it's
supposed to! I can still not open or save any attachments. Any more advice?

KT


"Gary VanderMolen" wrote:
Quote:

> Which antivirus are you using?
> Windows Mail is not compatible with most McAfee
> or Norton security programs. Those will need to be
> uninstalled, not just disabled.
>
> After uninstalling your non-compatible antivirus, download
> and install a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> Gary VanderMolen
>
>
> "Brian M" <brian@xxxxxx-online.co.uk> wrote in message news:uGwxkIX9HHA.1416@xxxxxx
Quote:

> > Since buying computer with Vista installed I have been unable to open or save any attachment (.doc, .jpeg, .pdf, ) when using
> > Windows Mail.
> > I have uncheck box at Tools/options/security/Do not allow attachments to be saved or opened...
> > Any suggestions please?
>
>
>
My System SpecsSystem Spec
Old 03-17-2008   #4 (permalink)
Bob F.


 
 

Re: Cannot open or save attachments

Long shot - I know if you select the option, as you did in the security
settings, then the attachment is viewable immediately, but I don't know what
happens when you do this with Virus protection (and they all may work
slightly differently). It could be that once examined during the mail the
download process it was marked, and turning off the Virus checking after the
download doesn't remove the marking and it's still being held from you. Are
new downloads with attachments ok?

--
Regards, BobF.
"KT" <KT@xxxxxx> wrote in message
news:0F14D002-D373-4041-A9DF-F939F5004EAD@xxxxxx
Quote:

> Gary, I have exactly the same problem. I have AVG Anti-Virus. I have
> tried
> turning the e-mail scanner off, which proved more difficult than I think
> it's
> supposed to! I can still not open or save any attachments. Any more
> advice?
>
> KT
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Which antivirus are you using?
>> Windows Mail is not compatible with most McAfee
>> or Norton security programs. Those will need to be
>> uninstalled, not just disabled.
>>
>> After uninstalling your non-compatible antivirus, download
>> and install a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html
>>
>> Even compatible antivirus programs will need to have their
>> email scanning option turned off. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
>>
>> Gary VanderMolen
>>
>>
>> "Brian M" <brian@xxxxxx-online.co.uk> wrote in message
>> news:uGwxkIX9HHA.1416@xxxxxx
Quote:

>> > Since buying computer with Vista installed I have been unable to open
>> > or save any attachment (.doc, .jpeg, .pdf, ) when using
>> > Windows Mail.
>> > I have uncheck box at Tools/options/security/Do not allow attachments
>> > to be saved or opened...
>> > Any suggestions please?
>>
>>
>>
My System SpecsSystem Spec
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