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Vista - Able to send but not to receive

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Old 09-16-2007   #1 (permalink)
Selena


 
 

Able to send but not to receive

Hi! I am already using Avast and I have verified my account settings, it's
okay. But I am still not able to receive my emails.
This is the error message:
Account: 'pop6.sympatico.ca', Server: 'pop6.sympatico.ca', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
Thank you in advance.

My System SpecsSystem Spec
Old 09-16-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Able to send but not to receive

How long have you used Avast, and which antivirus did you use
before Avast?
It is possible that your mail account is corrupted. Delete it,
restart Windows Mail, then recreate the account.

Gary VanderMolen


"Selena" <Selena@xxxxxx> wrote in message news:7129B15D-1C13-41AA-B848-3722DBDF6C77@xxxxxx
Quote:

> Hi! I am already using Avast and I have verified my account settings, it's
> okay. But I am still not able to receive my emails.
> This is the error message:
> Account: 'pop6.sympatico.ca', Server: 'pop6.sympatico.ca', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
> Thank you in advance.

My System SpecsSystem Spec
Old 09-17-2007   #3 (permalink)
Selena


 
 

Re: Able to send but not to receive

Hi Gary! I've only had Avast and SpySweeper since the beginning. I've bought
the computer with Windows Vista already installed.
I have deleted the account and add it back. I have restard my computer
several times and it still doesn't work.
Thank you

"Gary VanderMolen" wrote:
Quote:

> How long have you used Avast, and which antivirus did you use
> before Avast?
> It is possible that your mail account is corrupted. Delete it,
> restart Windows Mail, then recreate the account.
>
> Gary VanderMolen
>
>
> "Selena" <Selena@xxxxxx> wrote in message news:7129B15D-1C13-41AA-B848-3722DBDF6C77@xxxxxx
Quote:

> > Hi! I am already using Avast and I have verified my account settings, it's
> > okay. But I am still not able to receive my emails.
> > This is the error message:
> > Account: 'pop6.sympatico.ca', Server: 'pop6.sympatico.ca', Protocol: POP3,
> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
> > Thank you in advance.
>
>
>
My System SpecsSystem Spec
Old 09-17-2007   #4 (permalink)
Gary VanderMolen


 
 

Re: Able to send but not to receive

We are starting to run out of things to try.
As a test, uninstall SpySweeper, reboot, and see if that makes
a difference. If all else fails, upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


"Selena" <Selena@xxxxxx> wrote in message news:11E7E2FD-AAD0-4AC2-B937-95AEF1463DCB@xxxxxx
Quote:

> Hi Gary! I've only had Avast and SpySweeper since the beginning. I've bought
> the computer with Windows Vista already installed.
> I have deleted the account and add it back. I have restard my computer
> several times and it still doesn't work.
> Thank you
>
> "Gary VanderMolen" wrote:
>
Quote:

>> How long have you used Avast, and which antivirus did you use
>> before Avast?
>> It is possible that your mail account is corrupted. Delete it,
>> restart Windows Mail, then recreate the account.
>>
>> Gary VanderMolen
>>
>>
>> "Selena" <Selena@xxxxxx> wrote in message news:7129B15D-1C13-41AA-B848-3722DBDF6C77@xxxxxx
Quote:

>> > Hi! I am already using Avast and I have verified my account settings, it's
>> > okay. But I am still not able to receive my emails.
>> > This is the error message:
>> > Account: 'pop6.sympatico.ca', Server: 'pop6.sympatico.ca', Protocol: POP3,
>> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>> > Thank you in advance.
>>
>>
>>
My System SpecsSystem Spec
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