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Vista - Cannot Empty my Deleted items folder

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Old 09-20-2007   #1 (permalink)
Jaana


 
 

Cannot Empty my Deleted items folder

When i go to empty my Deleted items folder, I get the usual message "Are you
sure you want to permanently the contents of the 'Deleted items' folder?" - I
click OK, and then nothing happens.

I have tried manually deleting the emails in my deleted items folder, and i
am able to delete some, but not all.

I see someone else had a similar problem with mail in their Outbox, and i
followed the link to the suggested patch for that, but did not download
because I do not know if I have Vista 64-bit or 32-bit (How does one know
which version of vista they have?? I only know i am running Vista Business.)

Thank you for any help you may have for me!

Aloha!
Jaana
p.s. My system is also sounding like a race car. If you tilt it sideways or
vertically, sometimes it will shush up - but it's rather difficult to work on
a laptop when it's standing on it's head. Any advise on this? Acrobat
lessons perhaps? :-P

My System SpecsSystem Spec
Old 09-20-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Cannot Empty my Deleted items folder

Chance are pretty good you have the 32-bit version.
Go to Control Panel, System applet, and it will tell you if
your OS is 32-bit or 64-bit.

Gary VanderMolen


"Jaana" <Jaana@xxxxxx> wrote in message news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

> When i go to empty my Deleted items folder, I get the usual message "Are you
> sure you want to permanently the contents of the 'Deleted items' folder?" - I
> click OK, and then nothing happens.
>
> I have tried manually deleting the emails in my deleted items folder, and i
> am able to delete some, but not all.
>
> I see someone else had a similar problem with mail in their Outbox, and i
> followed the link to the suggested patch for that, but did not download
> because I do not know if I have Vista 64-bit or 32-bit (How does one know
> which version of vista they have?? I only know i am running Vista Business.)
>
> Thank you for any help you may have for me!
>
> Aloha!
> Jaana
> p.s. My system is also sounding like a race car. If you tilt it sideways or
> vertically, sometimes it will shush up - but it's rather difficult to work on
> a laptop when it's standing on it's head. Any advise on this? Acrobat
> lessons perhaps? :-P

My System SpecsSystem Spec
Old 09-20-2007   #3 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Empty my Deleted items folder

"Jaana" <Jaana@xxxxxx> wrote in message
news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

> When i go to empty my Deleted items folder, I get the usual message "Are
> you
> sure you want to permanently the contents of the 'Deleted items'
> folder?" - I
> click OK, and then nothing happens.
>
> I have tried manually deleting the emails in my deleted items folder, and
> i
> am able to delete some, but not all.
>
> I see someone else had a similar problem with mail in their Outbox, and i
> followed the link to the suggested patch for that, but did not download
> because I do not know if I have Vista 64-bit or 32-bit (How does one know
> which version of vista they have?? I only know i am running Vista
> Business.)
>
> Thank you for any help you may have for me!
>
> Aloha!
> Jaana
> p.s. My system is also sounding like a race car. If you tilt it sideways
> or
> vertically, sometimes it will shush up - but it's rather difficult to work
> on
> a laptop when it's standing on it's head. Any advise on this? Acrobat
> lessons perhaps? :-P
If you have to ask, it's 32-bit, but to be sure:
Click Start.
Right click Computer.
If it's 64 bit it will say so.

Open the computer and see what the fan blades are hitting.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

My System SpecsSystem Spec
Old 09-20-2007   #4 (permalink)
Jaana


 
 

Re: Cannot Empty my Deleted items folder


Thank you both for your speedy responses!

I confirmed that my Vista is 32-bit, then downloaded the patch which was
recommended to the person who was having similar problems with deleting mail
from their inbox, but it did not resolve my problem.

I'm still unable to delete the contents of my Deleted Items file. :-(

Any tips on what may be causing this problem? Anyone else experiencing this
same issue?

Many thanks again!

Aloha,
Jaana


"Frank Saunders, MS-MVP OE/WM" wrote:
Quote:

> "Jaana" <Jaana@xxxxxx> wrote in message
> news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

> > When i go to empty my Deleted items folder, I get the usual message "Are
> > you
> > sure you want to permanently the contents of the 'Deleted items'
> > folder?" - I
> > click OK, and then nothing happens.
> >
> > I have tried manually deleting the emails in my deleted items folder, and
> > i
> > am able to delete some, but not all.
> >
> > I see someone else had a similar problem with mail in their Outbox, and i
> > followed the link to the suggested patch for that, but did not download
> > because I do not know if I have Vista 64-bit or 32-bit (How does one know
> > which version of vista they have?? I only know i am running Vista
> > Business.)
> >
> > Thank you for any help you may have for me!
> >
> > Aloha!
> > Jaana
> > p.s. My system is also sounding like a race car. If you tilt it sideways
> > or
> > vertically, sometimes it will shush up - but it's rather difficult to work
> > on
> > a laptop when it's standing on it's head. Any advise on this? Acrobat
> > lessons perhaps? :-P
>
> If you have to ask, it's 32-bit, but to be sure:
> Click Start.
> Right click Computer.
> If it's 64 bit it will say so.
>
> Open the computer and see what the fan blades are hitting.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>
My System SpecsSystem Spec
Old 09-20-2007   #5 (permalink)
queenalfie


 
 

Re: Cannot Empty my Deleted items folder

Hi Janna-

I am having the exact same problem- any suggestions anyone? What patch are
you talking about? This is so frustrating! Everytime I click on empty deleted
items, a new message box pops up, as if I want to write a new message!
Thanks for any help anyone can give!

Dawn


"Jaana" wrote:
Quote:

>
> Thank you both for your speedy responses!
>
> I confirmed that my Vista is 32-bit, then downloaded the patch which was
> recommended to the person who was having similar problems with deleting mail
> from their inbox, but it did not resolve my problem.
>
> I'm still unable to delete the contents of my Deleted Items file. :-(
>
> Any tips on what may be causing this problem? Anyone else experiencing this
> same issue?
>
> Many thanks again!
>
> Aloha,
> Jaana
>
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
Quote:

> > "Jaana" <Jaana@xxxxxx> wrote in message
> > news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

> > > When i go to empty my Deleted items folder, I get the usual message "Are
> > > you
> > > sure you want to permanently the contents of the 'Deleted items'
> > > folder?" - I
> > > click OK, and then nothing happens.
> > >
> > > I have tried manually deleting the emails in my deleted items folder, and
> > > i
> > > am able to delete some, but not all.
> > >
> > > I see someone else had a similar problem with mail in their Outbox, and i
> > > followed the link to the suggested patch for that, but did not download
> > > because I do not know if I have Vista 64-bit or 32-bit (How does one know
> > > which version of vista they have?? I only know i am running Vista
> > > Business.)
> > >
> > > Thank you for any help you may have for me!
> > >
> > > Aloha!
> > > Jaana
> > > p.s. My system is also sounding like a race car. If you tilt it sideways
> > > or
> > > vertically, sometimes it will shush up - but it's rather difficult to work
> > > on
> > > a laptop when it's standing on it's head. Any advise on this? Acrobat
> > > lessons perhaps? :-P
> >
> > If you have to ask, it's 32-bit, but to be sure:
> > Click Start.
> > Right click Computer.
> > If it's 64 bit it will say so.
> >
> > Open the computer and see what the fan blades are hitting.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > Do not send mail.
> >
My System SpecsSystem Spec
Old 09-20-2007   #6 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Empty my Deleted items folder

"queenalfie" <queenalfie@xxxxxx> wrote in message
news:A32D20CA-2DE1-4D67-8E04-1F8FCA0D93E3@xxxxxx
Quote:

> Hi Janna-
>
> I am having the exact same problem- any suggestions anyone? What patch
> are
> you talking about? This is so frustrating! Everytime I click on empty
> deleted
> items, a new message box pops up, as if I want to write a new message!
> Thanks for any help anyone can give!

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

My System SpecsSystem Spec
Old 09-20-2007   #7 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Cannot Empty my Deleted items folder

"Jaana" <Jaana@xxxxxx> wrote in message
news:C8349C41-9E46-4739-A129-5EF070048A0F@xxxxxx
Quote:

>
> Thank you both for your speedy responses!
>
> I confirmed that my Vista is 32-bit, then downloaded the patch which was
> recommended to the person who was having similar problems with deleting
> mail
> from their inbox, but it did not resolve my problem.
>
> I'm still unable to delete the contents of my Deleted Items file. :-(
>
> Any tips on what may be causing this problem? Anyone else experiencing
> this
> same issue?
>
> Many thanks again!
>
> Aloha,
> Jaana
>
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
Quote:

>> "Jaana" <Jaana@xxxxxx> wrote in message
>> news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

>> > When i go to empty my Deleted items folder, I get the usual message
>> > "Are
>> > you
>> > sure you want to permanently the contents of the 'Deleted items'
>> > folder?" - I
>> > click OK, and then nothing happens.
>> >
>> > I have tried manually deleting the emails in my deleted items folder,
>> > and
>> > i
>> > am able to delete some, but not all.
>> >
>> > I see someone else had a similar problem with mail in their Outbox, and
>> > i
>> > followed the link to the suggested patch for that, but did not download
>> > because I do not know if I have Vista 64-bit or 32-bit (How does one
>> > know
>> > which version of vista they have?? I only know i am running Vista
>> > Business.)
>> >
>> > Thank you for any help you may have for me!
>> >
>> > Aloha!
>> > Jaana
>> > p.s. My system is also sounding like a race car. If you tilt it
>> > sideways
>> > or
>> > vertically, sometimes it will shush up - but it's rather difficult to
>> > work
>> > on
>> > a laptop when it's standing on it's head. Any advise on this? Acrobat
>> > lessons perhaps? :-P
>>
>> If you have to ask, it's 32-bit, but to be sure:
>> Click Start.
>> Right click Computer.
>> If it's 64 bit it will say so.
>>
>> Open the computer and see what the fan blades are hitting.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>
Assuming that after downloading the patch you installed it, I have no idea
what's wrong.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

My System SpecsSystem Spec
Old 09-20-2007   #8 (permalink)
Gary VanderMolen


 
 

Re: Cannot Empty my Deleted items folder

Assuming you are not running one of the non-compatible
antivirus programs (Norton or McAfee), the only other
suggestion I have is to upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


"Jaana" <Jaana@xxxxxx> wrote in message news:C8349C41-9E46-4739-A129-5EF070048A0F@xxxxxx
Quote:

>
> Thank you both for your speedy responses!
>
> I confirmed that my Vista is 32-bit, then downloaded the patch which was
> recommended to the person who was having similar problems with deleting mail
> from their inbox, but it did not resolve my problem.
>
> I'm still unable to delete the contents of my Deleted Items file. :-(
>
> Any tips on what may be causing this problem? Anyone else experiencing this
> same issue?
>
> Many thanks again!
>
> Aloha,
> Jaana
>
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
Quote:

>> "Jaana" <Jaana@xxxxxx> wrote in message
>> news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
Quote:

>> > When i go to empty my Deleted items folder, I get the usual message "Are
>> > you
>> > sure you want to permanently the contents of the 'Deleted items'
>> > folder?" - I
>> > click OK, and then nothing happens.
>> >
>> > I have tried manually deleting the emails in my deleted items folder, and
>> > i
>> > am able to delete some, but not all.
>> >
>> > I see someone else had a similar problem with mail in their Outbox, and i
>> > followed the link to the suggested patch for that, but did not download
>> > because I do not know if I have Vista 64-bit or 32-bit (How does one know
>> > which version of vista they have?? I only know i am running Vista
>> > Business.)
>> >
>> > Thank you for any help you may have for me!
>> >
>> > Aloha!
>> > Jaana
>> > p.s. My system is also sounding like a race car. If you tilt it sideways
>> > or
>> > vertically, sometimes it will shush up - but it's rather difficult to work
>> > on
>> > a laptop when it's standing on it's head. Any advise on this? Acrobat
>> > lessons perhaps? :-P
>>
>> If you have to ask, it's 32-bit, but to be sure:
>> Click Start.
>> Right click Computer.
>> If it's 64 bit it will say so.
>>
>> Open the computer and see what the fan blades are hitting.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>
My System SpecsSystem Spec
Old 09-20-2007   #9 (permalink)
Jaana


 
 

Re: Cannot Empty my Deleted items folder

OK, well I appreciate your time - thank you so much for your help!

If anyone else should come across a solution to this, I sure would
appreciate it!

Mahalo and Aloha,
Jaana


"Frank Saunders, MS-MVP OE/WM" wrote:

Quote:

>
> Assuming that after downloading the patch you installed it, I have no idea
> what's wrong.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>
My System SpecsSystem Spec
Old 09-20-2007   #10 (permalink)
Dave W.


 
 

Re: Cannot Empty my Deleted items folder

I've had the same problem and was able to remove the deleted emails by right
clicking on the deleted items folder and then selecting empty deleted items
folder. The emails were deleted one at a time. Not elegant but it worked.

Dave W.

"Gary VanderMolen" wrote:
Quote:

> Assuming you are not running one of the non-compatible
> antivirus programs (Norton or McAfee), the only other
> suggestion I have is to upgrade to Windows Live Mail:
> http://get.live.com/betas/maildesktop_betas
>
> Gary VanderMolen
>
>
> "Jaana" <Jaana@xxxxxx> wrote in message news:C8349C41-9E46-4739-A129-5EF070048A0F@xxxxxx
Quote:

> >
> > Thank you both for your speedy responses!
> >
> > I confirmed that my Vista is 32-bit, then downloaded the patch which was
> > recommended to the person who was having similar problems with deleting mail
> > from their inbox, but it did not resolve my problem.
> >
> > I'm still unable to delete the contents of my Deleted Items file. :-(
> >
> > Any tips on what may be causing this problem? Anyone else experiencing this
> > same issue?
> >
> > Many thanks again!
> >
> > Aloha,
> > Jaana
> >
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
Quote:

> >> "Jaana" <Jaana@xxxxxx> wrote in message
> >> news:75074BAD-828E-479C-8B20-EC92B46BFDB7@xxxxxx
> >> > When i go to empty my Deleted items folder, I get the usual message "Are
> >> > you
> >> > sure you want to permanently the contents of the 'Deleted items'
> >> > folder?" - I
> >> > click OK, and then nothing happens.
> >> >
> >> > I have tried manually deleting the emails in my deleted items folder, and
> >> > i
> >> > am able to delete some, but not all.
> >> >
> >> > I see someone else had a similar problem with mail in their Outbox, and i
> >> > followed the link to the suggested patch for that, but did not download
> >> > because I do not know if I have Vista 64-bit or 32-bit (How does one know
> >> > which version of vista they have?? I only know i am running Vista
> >> > Business.)
> >> >
> >> > Thank you for any help you may have for me!
> >> >
> >> > Aloha!
> >> > Jaana
> >> > p.s. My system is also sounding like a race car. If you tilt it sideways
> >> > or
> >> > vertically, sometimes it will shush up - but it's rather difficult to work
> >> > on
> >> > a laptop when it's standing on it's head. Any advise on this? Acrobat
> >> > lessons perhaps? :-P
> >>
> >> If you have to ask, it's 32-bit, but to be sure:
> >> Click Start.
> >> Right click Computer.
> >> If it's 64 bit it will say so.
> >>
> >> Open the computer and see what the fan blades are hitting.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Do not send mail.
> >>
>
>
My System SpecsSystem Spec
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