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09-21-2007
| #1 (permalink) |
| | cannot send or recieve Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19 Quote: > This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, I have Trend Micro antivirus, is there anything I can do |
My System Specs |
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09-21-2007
| #2 (permalink) |
| | Re: cannot send or recieve This problem is probably caused by your antivirus. Windows Mail is not compatible with most McAfee or Norton security programs. Those will need to be uninstalled, not just disabled. After uninstalling your non-compatible antivirus, download and install a more compatible antivirus like the free Avast: http://www.avast.com/eng/avast_4_home.html Even compatible antivirus programs will need to have their email scanning option turned off. For more on this topic see http://www.oehelp.com/OETips.aspx#3 Gary VanderMolen "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx Quote: > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, > Secure(SSL): No, Error Number: 0x800CCC19 > Quote: >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, I >> have Trend Micro antivirus, is there anything I can do |
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09-21-2007
| #3 (permalink) |
| | Re: cannot send or recieve Verify the anti virus issue is true before removal. I just picked up a new Vista media center PC and left the norton web, virus services intact and was able to add my mail account to windows mail without issue. I since added the latest Office/Outlook without issue as well. Insure you didn't just miss something like "pop3.windstream.net" instead of 'pop.windstream.net'. FYI: I confirmed Incoming and Outgoing mail scan is enabled via Norton. -- Always check your facts before a bold claim. "Gary VanderMolen" wrote: Quote: > This problem is probably caused by your antivirus. > Windows Mail is not compatible with most McAfee or > Norton security programs. Those will need to be > uninstalled, not just disabled. > > After uninstalling your non-compatible antivirus, download > and install a more compatible antivirus like the free Avast: > http://www.avast.com/eng/avast_4_home.html > > Even compatible antivirus programs will need to have their > email scanning option turned off. For more on this topic see > http://www.oehelp.com/OETips.aspx#3 > > Gary VanderMolen > > > "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx Quote: > > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, > > Secure(SSL): No, Error Number: 0x800CCC19 > > Quote: > >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, I > >> have Trend Micro antivirus, is there anything I can do > > |
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09-21-2007
| #4 (permalink) |
| | Re: cannot send or recieve Is this a new issue and the mail was working before? My service providor changed DNS servers without announcement once and hung my mail up until I "discovered" the change. -- Always check your facts before a bold claim. "help if I can" wrote: Quote: > Verify the anti virus issue is true before removal. I just picked up a new > Vista media center PC and left the norton web, virus services intact and was > able to add my mail account to windows mail without issue. I since added the > latest Office/Outlook without issue as well. > Insure you didn't just miss something like "pop3.windstream.net" instead of > 'pop.windstream.net'. > FYI: I confirmed Incoming and Outgoing mail scan is enabled via Norton. > -- > Always check your facts before a bold claim. > > > "Gary VanderMolen" wrote: > Quote: > > This problem is probably caused by your antivirus. > > Windows Mail is not compatible with most McAfee or > > Norton security programs. Those will need to be > > uninstalled, not just disabled. > > > > After uninstalling your non-compatible antivirus, download > > and install a more compatible antivirus like the free Avast: > > http://www.avast.com/eng/avast_4_home.html > > > > Even compatible antivirus programs will need to have their > > email scanning option turned off. For more on this topic see > > http://www.oehelp.com/OETips.aspx#3 > > > > Gary VanderMolen > > > > > > "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx Quote: > > > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, > > > Secure(SSL): No, Error Number: 0x800CCC19 > > > > > >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, I > > >> have Trend Micro antivirus, is there anything I can do > > > > |
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09-21-2007
| #5 (permalink) |
| | RE: cannot send or recieve by using window mail i already add my account at win.mail (key all data ) but i still cannot send and receive mail. the problem show is Account: 'pop.tm.net.my', Server: 'smtp.tm.net.my', Protocol: SMTP, Server Response: '250 SIZE 0', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D |
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09-21-2007
| #6 (permalink) |
| | Re: cannot send or recieve The only way you can verify a suspected antivirus issue is to uninstall the antivirus. It will take no more than 20 minutes tops to uninstall, test email, and reinstall the antivirus. It's not like you're amputating a leg that can't be reattached. Gary VanderMolen "help if I can" <helpifIcan@xxxxxx> wrote in message news:4AB9739E-B4CF-49F8-BF66-369915B2651B@xxxxxx Quote: > Verify the anti virus issue is true before removal. I just picked up a new > Vista media center PC and left the norton web, virus services intact and was > able to add my mail account to windows mail without issue. I since added the > latest Office/Outlook without issue as well. > Insure you didn't just miss something like "pop3.windstream.net" instead of > 'pop.windstream.net'. > FYI: I confirmed Incoming and Outgoing mail scan is enabled via Norton. > -- > Always check your facts before a bold claim. > > > "Gary VanderMolen" wrote: > Quote: >> This problem is probably caused by your antivirus. >> Windows Mail is not compatible with most McAfee or >> Norton security programs. Those will need to be >> uninstalled, not just disabled. >> >> After uninstalling your non-compatible antivirus, download >> and install a more compatible antivirus like the free Avast: >> http://www.avast.com/eng/avast_4_home.html >> >> Even compatible antivirus programs will need to have their >> email scanning option turned off. For more on this topic see >> http://www.oehelp.com/OETips.aspx#3 >> >> Gary VanderMolen >> >> >> "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx Quote: >> > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, >> > Secure(SSL): No, Error Number: 0x800CCC19 >> > >> >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, I >> >> have Trend Micro antivirus, is there anything I can do >> >> |
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09-21-2007
| #7 (permalink) |
| | Re: cannot send or recieve Your provider changing DNS servers should make no difference since every time you reconnect, the DHCP process updates the DNS server settings, unless you've done something dumb like hard-coded the DNS servers in your PC's TCP/IP settings. Gary VanderMolen "help if I can" <helpifIcan@xxxxxx> wrote in message news:615433CA-5E3F-40C2-AD6C-17D3944152FA@xxxxxx Quote: > Is this a new issue and the mail was working before? > My service providor changed DNS servers without announcement once and hung > my mail up until I "discovered" the change. > -- > Always check your facts before a bold claim. > > > "help if I can" wrote: > Quote: >> Verify the anti virus issue is true before removal. I just picked up a new >> Vista media center PC and left the norton web, virus services intact and was >> able to add my mail account to windows mail without issue. I since added the >> latest Office/Outlook without issue as well. >> Insure you didn't just miss something like "pop3.windstream.net" instead of >> 'pop.windstream.net'. >> FYI: I confirmed Incoming and Outgoing mail scan is enabled via Norton. >> -- >> Always check your facts before a bold claim. >> >> >> "Gary VanderMolen" wrote: >> Quote: >> > This problem is probably caused by your antivirus. >> > Windows Mail is not compatible with most McAfee or >> > Norton security programs. Those will need to be >> > uninstalled, not just disabled. >> > >> > After uninstalling your non-compatible antivirus, download >> > and install a more compatible antivirus like the free Avast: >> > http://www.avast.com/eng/avast_4_home.html >> > >> > Even compatible antivirus programs will need to have their >> > email scanning option turned off. For more on this topic see >> > http://www.oehelp.com/OETips.aspx#3 >> > >> > Gary VanderMolen >> > >> > >> > "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx >> > > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, >> > > Secure(SSL): No, Error Number: 0x800CCC19 >> > > >> > >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, >> > >> I >> > >> have Trend Micro antivirus, is there anything I can do >> > >> > >> > |
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09-21-2007
| #8 (permalink) |
| | Re: cannot send or recieve by using window mail You should not be using SSL. Go to Tools, Accounts, select the account, Properties, Advanced, uncheck the SSL box. Verify your settings agree with your ISP's instructions: http://webmail.tm.net.my/info/smtpauth.html Gary VanderMolen "staceyoce" <staceyoce@xxxxxx> wrote in message news:0359979D-38E8-47E1-978B-721B8CEC2E49@xxxxxx Quote: > i already add my account at win.mail (key all data ) but i still cannot send > and receive mail. > the problem show is > Account: 'pop.tm.net.my', Server: 'smtp.tm.net.my', Protocol: SMTP, Server > Response: '250 SIZE 0', Port: 25, Secure(SSL): Yes, Server Error: 250, Error > Number: 0x800CCC7D |
| My System Specs |
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09-21-2007
| #9 (permalink) |
| | Re: cannot send or recieve Unless you're running a static IP(which I was at the time), then it's not so dumb. I know you can remove and reinstall the AV app but your statement that Norton is incompatible doesn't ring true since Norton was working fine for me and I'm not exactly a fan of Norton. I just thought i'd see how it worked. -- Always check your facts before a bold claim. "Gary VanderMolen" wrote: Quote: > Your provider changing DNS servers should make no difference > since every time you reconnect, the DHCP process updates the > DNS server settings, unless you've done something dumb like > hard-coded the DNS servers in your PC's TCP/IP settings. > > Gary VanderMolen > > > "help if I can" <helpifIcan@xxxxxx> wrote in message news:615433CA-5E3F-40C2-AD6C-17D3944152FA@xxxxxx Quote: > > Is this a new issue and the mail was working before? > > My service providor changed DNS servers without announcement once and hung > > my mail up until I "discovered" the change. > > -- > > Always check your facts before a bold claim. > > > > > > "help if I can" wrote: > > Quote: > >> Verify the anti virus issue is true before removal. I just picked up a new > >> Vista media center PC and left the norton web, virus services intact and was > >> able to add my mail account to windows mail without issue. I since added the > >> latest Office/Outlook without issue as well. > >> Insure you didn't just miss something like "pop3.windstream.net" instead of > >> 'pop.windstream.net'. > >> FYI: I confirmed Incoming and Outgoing mail scan is enabled via Norton. > >> -- > >> Always check your facts before a bold claim. > >> > >> > >> "Gary VanderMolen" wrote: > >> > >> > This problem is probably caused by your antivirus. > >> > Windows Mail is not compatible with most McAfee or > >> > Norton security programs. Those will need to be > >> > uninstalled, not just disabled. > >> > > >> > After uninstalling your non-compatible antivirus, download > >> > and install a more compatible antivirus like the free Avast: > >> > http://www.avast.com/eng/avast_4_home.html > >> > > >> > Even compatible antivirus programs will need to have their > >> > email scanning option turned off. For more on this topic see > >> > http://www.oehelp.com/OETips.aspx#3 > >> > > >> > Gary VanderMolen > >> > > >> > > >> > "toad73" <toad73@xxxxxx> wrote in message news:184F8B74-8EC4-417A-A422-FB19727783EB@xxxxxx > >> > > Account: 'Home', Server: 'pop.windstream.net', Protocol: POP3, Port: 110, > >> > > Secure(SSL): No, Error Number: 0x800CCC19 > >> > > > >> > >> This error message keeps popping up anytime I try to get my email. It does not send or recieve. I am using windows mail, > >> > >> I > >> > >> have Trend Micro antivirus, is there anything I can do > >> > > >> > > >> > > |
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