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09-21-2007
| #1 (permalink) |
| | Sending Windows Mail email This thing was working up until 2am CST last night. That is when I sent my last email. Now, I can't get it to send any emails. I can receive, but not send. I disabled the Norton, but still nothing. (BTW, why did it come on the dumb computer with Vista if it isn't compatible?) |
My System Specs |
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09-21-2007
| #2 (permalink) |
| | Re: Sending Windows Mail email Disabling Norton is not sufficient. It must be uninstalled. Windows Mail is not compatible with most McAfee or Norton security programs. Those will need to be uninstalled, not just disabled. After uninstalling your non-compatible antivirus, test your email sending. If it still does not work, the account has been corrupted by Norton. Delete the account, restart Windows Mail, then recreate that account. At your convenience, download and install a more compatible antivirus like the free Avast: http://www.avast.com/eng/avast_4_home.html Even compatible antivirus programs will need to have their email scanning option turned off. For more on this topic see http://www.oehelp.com/OETips.aspx#3 Gary VanderMolen "pstratton" <pstratton@xxxxxx> wrote in message news:4612B1CB-AE3A-4F07-A20C-E90968C7E41B@xxxxxx Quote: > This thing was working up until 2am CST last night. That is when I sent my > last > email. Now, I can't get it to send any emails. I can receive, but not send. > I disabled the Norton, but still nothing. (BTW, why did it come on the dumb > computer with Vista if it isn't compatible?) |
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09-21-2007
| #3 (permalink) |
| | Re: Sending Windows Mail email Gary, I uninstalled Norton. Still isn't working!!! Do I need to uninstall All the Symantec option things? This is a BRAND NEW COMPUTER. Why did this happen? I have only had it like 10 days. "Gary VanderMolen" wrote: Quote: > Disabling Norton is not sufficient. It must be uninstalled. > Windows Mail is not compatible with most McAfee or > Norton security programs. Those will need to be > uninstalled, not just disabled. > > After uninstalling your non-compatible antivirus, test > your email sending. If it still does not work, the account > has been corrupted by Norton. Delete the account, restart > Windows Mail, then recreate that account. > > At your convenience, download and install a more compatible > antivirus like the free Avast: > http://www.avast.com/eng/avast_4_home.html > > Even compatible antivirus programs will need to have their > email scanning option turned off. For more on this topic see > http://www.oehelp.com/OETips.aspx#3 > > Gary VanderMolen > > > "pstratton" <pstratton@xxxxxx> wrote in message news:4612B1CB-AE3A-4F07-A20C-E90968C7E41B@xxxxxx Quote: > > This thing was working up until 2am CST last night. That is when I sent my > > last > > email. Now, I can't get it to send any emails. I can receive, but not send. > > I disabled the Norton, but still nothing. (BTW, why did it come on the dumb > > computer with Vista if it isn't compatible?) > > |
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09-21-2007
| #4 (permalink) |
| | Re: Sending Windows Mail email What other "Symantec option things" have you got left? They are probably related to the antivirus product and should all be uninstalled. Symantec makes a removal tool available, since their regular uninstall is very sloppy and ineffectual: http://service1.symantec.com/SUPPORT...05033108162039 Next, since Norton has probably corrupted your mail account, delete that account from Windows Mail, restart, then recreate that account. If you still get an error message, copy it, then paste it into a reply here. Gary VanderMolen "pstratton" <pstratton@xxxxxx> wrote in message news:50535BD4-4D4D-43F8-AFF0-B2981E7CA2AC@xxxxxx Quote: > Gary, > I uninstalled Norton. Still isn't working!!! Do I need to uninstall All > the Symantec option things? This is a BRAND NEW COMPUTER. Why did this > happen? I have only had it like 10 days. > > "Gary VanderMolen" wrote: > Quote: >> Disabling Norton is not sufficient. It must be uninstalled. >> Windows Mail is not compatible with most McAfee or >> Norton security programs. Those will need to be >> uninstalled, not just disabled. >> >> After uninstalling your non-compatible antivirus, test >> your email sending. If it still does not work, the account >> has been corrupted by Norton. Delete the account, restart >> Windows Mail, then recreate that account. >> >> At your convenience, download and install a more compatible >> antivirus like the free Avast: >> http://www.avast.com/eng/avast_4_home.html >> >> Even compatible antivirus programs will need to have their >> email scanning option turned off. For more on this topic see >> http://www.oehelp.com/OETips.aspx#3 >> >> Gary VanderMolen >> >> >> "pstratton" <pstratton@xxxxxx> wrote in message news:4612B1CB-AE3A-4F07-A20C-E90968C7E41B@xxxxxx Quote: >> > This thing was working up until 2am CST last night. That is when I sent my >> > last >> > email. Now, I can't get it to send any emails. I can receive, but not send. >> > I disabled the Norton, but still nothing. (BTW, why did it come on the dumb >> > computer with Vista if it isn't compatible?) |
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