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Old 09-24-2007   #1 (permalink)
Gerry.King


 
 

Windows Mail

I have two user names & e-mail addresses in a common Windows Mail POP3
mailbox. Incoming mail to second addressee is always rejected as being
'unable to identify this user'. I've done all I know to do; checking set up
options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
Gerry King

My System SpecsSystem Spec
Old 09-24-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail

Can you clarify what you mean by "Incoming mail to second addressee
is always rejected..."
Are you saying the *sender* receives the notice "unable to identify this
user"? If so, it is not a Windows Mail problem. It sounds like you need
to talk to the mail provider about how to set up this second account on
the server.

Gary VanderMolen


"Gerry.King" <Gerry.King@xxxxxx> wrote in message news:187E6851-B060-4C94-996C-E29C9E7AE3C2@xxxxxx
Quote:

> I have two user names & e-mail addresses in a common Windows Mail POP3
> mailbox. Incoming mail to second addressee is always rejected as being
> 'unable to identify this user'. I've done all I know to do; checking set up
> options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
> Gerry King

My System SpecsSystem Spec
Old 09-24-2007   #3 (permalink)
Gerry.King


 
 

Re: Windows Mail

Thanks Gary. Appreciate your response.

I am trying to set up two e-mail addresses in my Windows Mail box. One
common mail box is OK for my wife and I but would like individual e-mail
addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
unknown addressee. I have tried sending test message from MY (Gerry) mail box
to HER (Sherry) mail box and get a simlar: unable to identify addressee
message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had it
right but must not be so. MY (Gerry) e-mails are received perfectly. But
never been able to get the second address to work.
Thanks for your input. Gerry.


"Gary VanderMolen" wrote:
Quote:

> Can you clarify what you mean by "Incoming mail to second addressee
> is always rejected..."
> Are you saying the *sender* receives the notice "unable to identify this
> user"? If so, it is not a Windows Mail problem. It sounds like you need
> to talk to the mail provider about how to set up this second account on
> the server.
>
> Gary VanderMolen
>
>
> "Gerry.King" <Gerry.King@xxxxxx> wrote in message news:187E6851-B060-4C94-996C-E29C9E7AE3C2@xxxxxx
Quote:

> > I have two user names & e-mail addresses in a common Windows Mail POP3
> > mailbox. Incoming mail to second addressee is always rejected as being
> > 'unable to identify this user'. I've done all I know to do; checking set up
> > options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
> > Gerry King
>
>
>
My System SpecsSystem Spec
Old 09-24-2007   #4 (permalink)
Gerry.King


 
 

Re: Windows Mail

Gary - in below comments I meant to say 'Tools', 'Accounts' - not options.
If I'm reading the help information correctly, it should be possible to have
multiple e-mail addresses within one account. That's what I'm trying to do:
install two e-mail addresses into one common account. One for me and one for
my spouse. Thanks...
Gerry King

"Gerry.King" wrote:
Quote:

> Thanks Gary. Appreciate your response.
>
> I am trying to set up two e-mail addresses in my Windows Mail box. One
> common mail box is OK for my wife and I but would like individual e-mail
> addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
> unknown addressee. I have tried sending test message from MY (Gerry) mail box
> to HER (Sherry) mail box and get a simlar: unable to identify addressee
> message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had it
> right but must not be so. MY (Gerry) e-mails are received perfectly. But
> never been able to get the second address to work.
> Thanks for your input. Gerry.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

> > Can you clarify what you mean by "Incoming mail to second addressee
> > is always rejected..."
> > Are you saying the *sender* receives the notice "unable to identify this
> > user"? If so, it is not a Windows Mail problem. It sounds like you need
> > to talk to the mail provider about how to set up this second account on
> > the server.
> >
> > Gary VanderMolen
> >
> >
> > "Gerry.King" <Gerry.King@xxxxxx> wrote in message news:187E6851-B060-4C94-996C-E29C9E7AE3C2@xxxxxx
Quote:

> > > I have two user names & e-mail addresses in a common Windows Mail POP3
> > > mailbox. Incoming mail to second addressee is always rejected as being
> > > 'unable to identify this user'. I've done all I know to do; checking set up
> > > options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
> > > Gerry King
> >
> >
> >
My System SpecsSystem Spec
Old 09-24-2007   #5 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail

As I tried to say before, but apparently not clearly enough, this
problem has *nothing* to do with how the two accounts are set up
in Windows Mail. How did you obtain this second email address?
Unless that second email address has a corresponding slot on
the provider's mail server, it has no meaning or existence.

Gary VanderMolen


"Gerry.King" <GerryKing@xxxxxx> wrote in message news:C4060C34-140D-4697-92F7-04FAAEE29526@xxxxxx
Quote:

> Thanks Gary. Appreciate your response.
>
> I am trying to set up two e-mail addresses in my Windows Mail box. One
> common mail box is OK for my wife and I but would like individual e-mail
> addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
> unknown addressee. I have tried sending test message from MY (Gerry) mail box
> to HER (Sherry) mail box and get a simlar: unable to identify addressee
> message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had it
> right but must not be so. MY (Gerry) e-mails are received perfectly. But
> never been able to get the second address to work.
> Thanks for your input. Gerry.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Can you clarify what you mean by "Incoming mail to second addressee
>> is always rejected..."
>> Are you saying the *sender* receives the notice "unable to identify this
>> user"? If so, it is not a Windows Mail problem. It sounds like you need
>> to talk to the mail provider about how to set up this second account on
>> the server.
>>
>> Gary VanderMolen
>>
>>
>> "Gerry.King" <Gerry.King@xxxxxx> wrote in message news:187E6851-B060-4C94-996C-E29C9E7AE3C2@xxxxxx
Quote:

>> > I have two user names & e-mail addresses in a common Windows Mail POP3
>> > mailbox. Incoming mail to second addressee is always rejected as being
>> > 'unable to identify this user'. I've done all I know to do; checking set up
>> > options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
>> > Gerry King
>>
>>
>>
My System SpecsSystem Spec
Old 09-24-2007   #6 (permalink)
Gerry.King


 
 

RE: Windows Mail

Thank you so much. You are exactly correct. I went to my ISP; created the new
account name; plugged in the needed data; IT WORKS LIKE A CHAMP. It's OK to
yell at me when I act dumb!! Thanks again.

"Gerry.King" wrote:
Quote:

> I have two user names & e-mail addresses in a common Windows Mail POP3
> mailbox. Incoming mail to second addressee is always rejected as being
> 'unable to identify this user'. I've done all I know to do; checking set up
> options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
> Gerry King
My System SpecsSystem Spec
Old 09-24-2007   #7 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail

Good to hear. Glad to have helped.

Gary VanderMolen


"Gerry.King" <GerryKing@xxxxxx> wrote in message news:9E7AC8CA-CF89-4C6B-AF35-9BBBEA504E34@xxxxxx
Quote:

> Thank you so much. You are exactly correct. I went to my ISP; created the new
> account name; plugged in the needed data; IT WORKS LIKE A CHAMP. It's OK to
> yell at me when I act dumb!! Thanks again.
>
> "Gerry.King" wrote:
>
Quote:

>> I have two user names & e-mail addresses in a common Windows Mail POP3
>> mailbox. Incoming mail to second addressee is always rejected as being
>> 'unable to identify this user'. I've done all I know to do; checking set up
>> options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
>> Gerry King

My System SpecsSystem Spec
Old 09-25-2007   #8 (permalink)
Frank Saunders, MS-MVP OE/WM


 
 

Re: Windows Mail

"Gerry.King" <GerryKing@xxxxxx> wrote in message
news:C4060C34-140D-4697-92F7-04FAAEE29526@xxxxxx
Quote:

> Thanks Gary. Appreciate your response.
>
> I am trying to set up two e-mail addresses in my Windows Mail box. One
> common mail box is OK for my wife and I but would like individual e-mail
> addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
> unknown addressee. I have tried sending test message from MY (Gerry) mail
> box
> to HER (Sherry) mail box and get a simlar: unable to identify addressee
> message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had
> it
> right but must not be so. MY (Gerry) e-mails are received perfectly. But
> never been able to get the second address to work.
> Thanks for your input. Gerry.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Can you clarify what you mean by "Incoming mail to second addressee
>> is always rejected..."
>> Are you saying the *sender* receives the notice "unable to identify this
>> user"? If so, it is not a Windows Mail problem. It sounds like you need
>> to talk to the mail provider about how to set up this second account on
>> the server.
>>
>> Gary VanderMolen
>>
>>
>> "Gerry.King" <Gerry.King@xxxxxx> wrote in message
>> news:187E6851-B060-4C94-996C-E29C9E7AE3C2@xxxxxx
Quote:

>> > I have two user names & e-mail addresses in a common Windows Mail POP3
>> > mailbox. Incoming mail to second addressee is always rejected as being
>> > 'unable to identify this user'. I've done all I know to do; checking
>> > set up
>> > options; names, passwords, etc. Any suggestions will be apprreciated.
>> > Thanks;
>> > Gerry King
>>
>>
>>
You can't just create an email address. You have to do it through your
provider. When you do, make sure you know whether it's an alias for the
same mailbox on the server or a separate mailbox.

--
Frank Saunders, MS-MVP OE/WM
I won't answer email.

My System SpecsSystem Spec
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