Vista - I cannot recieve emails.

It was working last week but now nothing. I recieve this message:
An unknown error has occurred. Account: 'mail.pointofsolutions.com', Server:
'mail.pointofsolutions.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error Number: 0x80004005
My internet server emails are working perfectly. I called Network Solutions
and they said it was Windows. What can I do?

Hi NCSailor,

This is usually caused by the antivirus program. You probably have a stuck message in the Inbox. Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, and then install the KB941090 Update in the "Second" section from Microsoft to fix the stuck message problem.

Windows Mail problems

Shawn

Which antivirus are you using?
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen


"NCSailor" <NCSailor@xxxxxx> wrote in message news:F1228F8D-CE6B-4322-AC2B-759793D60D7A@xxxxxx

Trend Micro

"Gary VanderMolen" wrote:

According to http://support.microsoft.com/default.aspx/kb/299496
this error can be caused by a corrupted Inbox.

Make sure your antivirus has mail scanning turned off.
Then delete the mail account (mail.pointofsolutions.com), restart
Windows Mail, and recreate that account.

Gary VanderMolen


"NCSailor" <NCSailor@xxxxxx> wrote in message news:628633F8-1BFE-4E87-A68B-24EAFCC0E00B@xxxxxx

I tried that. Still no email. I can still send but not recieve. I cleared my
inbox, deleted box , still no mail.

"Gary VanderMolen" wrote:

This is the new error message:
Account: 'mail.pointofsolutions.com', Server: 'mail.pointofsolutions.com',
Protocol: POP3, Server Response: '-ERR authorization failed', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

"NCSailor" wrote:

Do you have access to another computer?
It would be interesting to try it on a different computer in order
to determine if the fault lies with your computer or with the
mail server.

Another good test scenario would be to install Mozilla Thunderbird
or Windows Live Mail on a temporary basis. If it works, that would
suggest a corrupted Windows Mail. If it doesn't work, that would
suggest a corrupted Vista, or a mail server malfunction.

Gary VanderMolen


"NCSailor" <NCSailor@xxxxxx> wrote in message news:0960AE2F-1A65-4DD4-BB02-75AF350F5B89@xxxxxx

"NCSailor" wrote:

"NCSailor" wrote: