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Can not empty Junk mail
  1. #1


    Eric Ho Guest

    Can not empty Junk mail

    Hi All,



    I have 599 mail in Junk Mail folder. But when i click on 'empty it' nothing
    appear.

    when i try to delete it manually, 'An unknow error have occurred' error
    message show?

    Any idea??

    TQ

      My System SpecsSystem Spec

  2. #2
    Brink's Avatar

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    Re: Can not empty Junk mail

    Quote Originally Posted by Eric Ho View Post
    Hi All,

    I have 599 mail in Junk Mail folder. But when i click on 'empty it' nothing
    appear.

    when i try to delete it manually, 'An unknow error have occurred' error
    message show?

    Any idea??

    TQ
    Hi TQ,

    Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the "Second" section to fix the stuck message problem.

    Windows Mail problems

    Shawn

      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: Can not empty Junk mail

    Use this Microsoft fix:
    http://support.microsoft.com/default.aspx/kb/941090
    "Messages may be stuck in the Outbox when you use Windows Mail on a
    computer that is running Windows Vista"

    Although Outbox is the only folder mentioned, it will remove stuck
    messages from all folders.

    Gary VanderMolen


    "Eric Ho" <Eric Ho@xxxxxx> wrote in message news:16E3FF2B-0EA7-4837-BFBC-189B7387FB7A@xxxxxx

    > Hi All,
    >
    > I have 599 mail in Junk Mail folder. But when i click on 'empty it' nothing
    > appear.
    >
    > when i try to delete it manually, 'An unknow error have occurred' error
    > message show?
    >
    > Any idea??
    >
    > TQ

      My System SpecsSystem Spec

  4. #4


    glowster Guest

    Re: Can not empty Junk mail

    Thank you Eric Ho, will give this a shot.

    "Gary VanderMolen" wrote:

    > Use this Microsoft fix:
    > http://support.microsoft.com/default.aspx/kb/941090
    > "Messages may be stuck in the Outbox when you use Windows Mail on a
    > computer that is running Windows Vista"
    >
    > Although Outbox is the only folder mentioned, it will remove stuck
    > messages from all folders.
    >
    > Gary VanderMolen
    >
    >
    > "Eric Ho" <Eric Ho@xxxxxx> wrote in message news:16E3FF2B-0EA7-4837-BFBC-189B7387FB7A@xxxxxx

    > > Hi All,
    > >
    > > I have 599 mail in Junk Mail folder. But when i click on 'empty it' nothing
    > > appear.
    > >
    > > when i try to delete it manually, 'An unknow error have occurred' error
    > > message show?
    > >
    > > Any idea??
    > >
    > > TQ
    >

      My System SpecsSystem Spec

  5. #5


    Gary VanderMolen Guest

    Re: Can not empty Junk mail

    You're welcome (no thanks to Eric Ho). :-)
    --
    Gary VanderMolen, MS-MVP (WLMail)

    "glowster" <glowster@xxxxxx> wrote in message news:B071F364-64EF-4A75-8F86-8C88BA13865B@xxxxxx

    > Thank you Eric Ho, will give this a shot.
    >
    > "Gary VanderMolen" wrote:
    >

    >> Use this Microsoft fix:
    >> http://support.microsoft.com/default.aspx/kb/941090
    >> "Messages may be stuck in the Outbox when you use Windows Mail on a
    >> computer that is running Windows Vista"
    >>
    >> Although Outbox is the only folder mentioned, it will remove stuck
    >> messages from all folders.
    >>
    >> Gary VanderMolen
    >>
    >>
    >> "Eric Ho" <Eric Ho@xxxxxx> wrote in message news:16E3FF2B-0EA7-4837-BFBC-189B7387FB7A@xxxxxx

    >> > Hi All,
    >> >
    >> > I have 599 mail in Junk Mail folder. But when i click on 'empty it' nothing
    >> > appear.
    >> >
    >> > when i try to delete it manually, 'An unknow error have occurred' error
    >> > message show?
    >> >
    >> > Any idea??
    >> >
    >> > TQ
    >>


      My System SpecsSystem Spec

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