Windows Vista Forums

can't open attachments!

  1. #1


    Join Date : Sep 2007
    Posts : 6
    vista
    Local Time: 05:59

    can't open attachments!

    hello: i posted on here a few days ago, but it's buried now.

    i'm unfortunately a new vista user after my old laptop died. i'm now trying to use the new winmail. whenever i try to open an attachment winmail crashes. says (not responding). apparently the problem is something called AppHangB1.

    it looks like this:

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: WinMail.exe
    Application Version: 6.0.6000.16480
    Application Timestamp: 4638f473
    Hang Signature: e0ce
    Hang Type: 16384
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
    Additional Hang Signature 2: 08b1
    Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
    Additional Hang Signature 4: 6eb2
    Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
    Additional Hang Signature 6: be2a
    Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf

    it is very, very annoying.

    i've already turned off the thing that says "do not open things that could be a virus."

    still have the same problem.

    please help!
    --mdumiak

      My System SpecsSystem Spec

  2. #2
    Choogster's Avatar
    Join Date : Sep 2007
    UK
    Posts : 159
    XP, Linux x64, Vista x64
    Local Time: 21:59
    uk uk england

     

    Re: can't open attachments!

    now, this is just a guess but it could be due to file associations - what kind of files are you trying to open?

      My System SpecsSystem Spec

  3. #3


    Join Date : Sep 2007
    Posts : 6
    vista
    Local Time: 05:59


      Thread Starter

    Re: can't open attachments!

    doesn't seem to matter:

    i've tried word docs, pdfs, jpegs. don't know what this "file association" is about--haven't had to do this with any previous mail program i've used, mac or PC.

      My System SpecsSystem Spec

  4. #4
    Choogster's Avatar
    Join Date : Sep 2007
    UK
    Posts : 159
    XP, Linux x64, Vista x64
    Local Time: 21:59
    uk uk england

     

    Re: can't open attachments!

    well, every file needs to be associated with a certain program so that it opens.

    have you tried saving the files to the desktop first and then double clicking on them?

      My System SpecsSystem Spec

  5. #5


    Join Date : Sep 2007
    Posts : 6
    vista
    Local Time: 05:59


      Thread Starter

    Re: can't open attachments!

    ...yes, i've tried that, and it sort of works--i was able to save a pdf to my desktop and then open it with adobe reader. but it still crashed the mail program.

    i also just tried to open a windows mail file--it had gotten kicked back by daemon because i mis-typed the address, and i wanted to cut and paste instead of re-typing the whole thing--and the same crash happened.

    here, i'll try saving it to desktop.

    yep. same thing. file appears on desktop, and i can then open it, but it hangs winmail with the same message (not responding)

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: WinMail.exe
    Application Version: 6.0.6000.16480
    Application Timestamp: 4638f473
    Hang Signature: 7373
    Hang Type: 16384
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 7f09cf0118134a2dafa6728826e76a8c
    Additional Hang Signature 2: ad6d
    Additional Hang Signature 3: aee5b5b35508c7a77588b00d32b0d3a1
    Additional Hang Signature 4: 6eb2
    Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
    Additional Hang Signature 6: be2a
    Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf

    ugh. i'm missing outlook bad. this may be the thing that finally makes me go yahoo or gmail-only. it's a shame, though. i liked outlook.

      My System SpecsSystem Spec

  6. #6


    Gary VanderMolen Guest

    Re: can't open attachments!

    Have you tried upgrading to Windows Live Mail?
    http://get.live.com/betas/maildesktop_betas

    Gary VanderMolen [MS MVP-WLM]


    "mdumiak" <mdumiak.2xtt3z@xxxxxx-mx.forums.net> wrote in message news:mdumiak.2xtt3z@xxxxxx-mx.forums.net...

    >
    > ugh. i'm missing outlook bad. this may be the thing that finally makes
    > me go yahoo or gmail-only. it's a shame, though. i liked outlook.

      My System SpecsSystem Spec

  7. #7


    Join Date : Sep 2007
    Posts : 6
    vista
    Local Time: 05:59


      Thread Starter

    Re: can't open attachments!

    ...thanks for the reply. i haven't thought about windows live mail...but as my laptop is only about two weeks old, and i've just gotten the systems up on winmail....

    ...well, shouldn't i just be able to use the windows mail i've just gotten? i mean, can't it just open attachments and work like something that works?

      My System SpecsSystem Spec

  8. #8
    Choogster's Avatar
    Join Date : Sep 2007
    UK
    Posts : 159
    XP, Linux x64, Vista x64
    Local Time: 21:59
    uk uk england

     

    Re: can't open attachments!

    well, it _should_ work out of the box - but some other program thats installed can overwrite the file associations?

    of course, the other option would be trojan of some sort thats causing conflicts. I would try scanning the system for virus/spyware.

    If the OS does strange things it could well be that.

      My System SpecsSystem Spec

  9. #9


    sdpike Guest

    RE: can't open attachments!

    Hi,
    I also have the same problem. No matter what type of file extension, windows
    mail will not open it. It does not time out nor give an error message. If I
    close the application and get the error box, it also give me the error
    message below. I have disabled the "do not allow attachment" option in the
    security tab.

    Thanks

    "mdumiak" wrote:

    >
    > hello: i posted on here a few days ago, but it's buried now.
    >
    > i'm unfortunately a new vista user after my old laptop died. i'm now
    > trying to use the new winmail. whenever i try to open an attachment
    > winmail crashes. says (not responding). apparently the problem is
    > something called AppHangB1.
    >
    > it looks like this:
    >
    > Description:
    > A problem caused this program to stop interacting with Windows.
    >
    > Problem signature:
    > Problem Event Name: AppHangB1
    > Application Name: WinMail.exe
    > Application Version: 6.0.6000.16480
    > Application Timestamp: 4638f473
    > Hang Signature: e0ce
    > Hang Type: 16384
    > OS Version: 6.0.6000.2.0.0.768.3
    > Locale ID: 1033
    > Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
    > Additional Hang Signature 2: 08b1
    > Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
    > Additional Hang Signature 4: 6eb2
    > Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
    > Additional Hang Signature 6: be2a
    > Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf
    >
    > it is very, very annoying.
    >
    > i've already turned off the thing that says "do not open things that
    > could be a virus."
    >
    > still have the same problem.
    >
    > please help!
    > --mdumiak
    >
    >
    > --
    > mdumiak
    >

      My System SpecsSystem Spec

  10. #10


    Gary VanderMolen Guest

    Re: can't open attachments!

    Which antivirus are you running? Any other third party security
    programs?

    --
    Gary VanderMolen [MS-MVP WLM]


    "sdpike" <sdpike@xxxxxx> wrote in message news:BF81DB6B-2EA9-4CF8-A904-BF207FB9729C@xxxxxx

    > Hi,
    > I also have the same problem. No matter what type of file extension, windows
    > mail will not open it. It does not time out nor give an error message. If I
    > close the application and get the error box, it also give me the error
    > message below. I have disabled the "do not allow attachment" option in the
    > security tab.
    >
    > Thanks
    >
    > "mdumiak" wrote:
    >

    >>
    >> hello: i posted on here a few days ago, but it's buried now.
    >>
    >> i'm unfortunately a new vista user after my old laptop died. i'm now
    >> trying to use the new winmail. whenever i try to open an attachment
    >> winmail crashes. says (not responding). apparently the problem is
    >> something called AppHangB1.
    >>
    >> it looks like this:
    >>
    >> Description:
    >> A problem caused this program to stop interacting with Windows.
    >>
    >> Problem signature:
    >> Problem Event Name: AppHangB1
    >> Application Name: WinMail.exe
    >> Application Version: 6.0.6000.16480
    >> Application Timestamp: 4638f473
    >> Hang Signature: e0ce
    >> Hang Type: 16384
    >> OS Version: 6.0.6000.2.0.0.768.3
    >> Locale ID: 1033
    >> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
    >> Additional Hang Signature 2: 08b1
    >> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
    >> Additional Hang Signature 4: 6eb2
    >> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
    >> Additional Hang Signature 6: be2a
    >> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf
    >>
    >> it is very, very annoying.
    >>
    >> i've already turned off the thing that says "do not open things that
    >> could be a virus."
    >>
    >> still have the same problem.
    >>
    >> please help!
    >> --mdumiak
    >>
    >>
    >> --
    >> mdumiak
    >>

      My System SpecsSystem Spec

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