Like loads of others, I have messages stuck in my Outbox and I cant send any
messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
delete the messages stuck in my Outbox but I still can't send any messages.
Please help. Thanks a lot. Max

What happens when you try to send?
If there is an error message, right-click on it, copy, then paste it
into a reply here.

Gary VanderMolen [MS MVP-WLM]


"Max Findlay" <MaxFindlay@xxxxxx> wrote in message news:6F05EF59-5572-416C-B86F-4A408BB3C067@xxxxxx

> Like loads of others, I have messages stuck in my Outbox and I cant send any
> messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
> delete the messages stuck in my Outbox but I still can't send any messages.
> Please help. Thanks a lot. Max

What happens is that the email sits in my Outbox until I shut down Windows
Mail and then reopen it. At that point, Windows Mail condescends to send the
email -- which then often takes hours (and I do mean hours) to be delivered
to the intended recipient. I thought the problem might be with the Norton
Protection outgoing email scan but turning that off seems to make no
diference. I'm stumped.If you can think of a solution, I'd be really
grateful! Thanks -- Max

"Gary VanderMolen" wrote:

> What happens when you try to send?
> If there is an error message, right-click on it, copy, then paste it
> into a reply here.
>
> Gary VanderMolen [MS MVP-WLM]
>
>
> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message news:6F05EF59-5572-416C-B86F-4A408BB3C067@xxxxxx

> > Like loads of others, I have messages stuck in my Outbox and I cant send any
> > messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
> > delete the messages stuck in my Outbox but I still can't send any messages.
> > Please help. Thanks a lot. Max

>

"Max Findlay" <MaxFindlay@xxxxxx> wrote in message
news:464631F0-5471-47FE-9774-D5E1D480491D@xxxxxx

> What happens is that the email sits in my Outbox until I shut down Windows
> Mail and then reopen it. At that point, Windows Mail condescends to send
> the
> email -- which then often takes hours (and I do mean hours) to be
> delivered
> to the intended recipient. I thought the problem might be with the Norton
> Protection outgoing email scan but turning that off seems to make no
> diference. I'm stumped.If you can think of a solution, I'd be really
> grateful! Thanks -- Max

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Your Norton antivirus is the problem. Disabling it is insufficient,
it needs to be uninstalled. Let us know how Windows Mail works
after uninstalling all Norton apps and then rebooting.

At your convenience, download and install a more compatible
antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS MVP-WLM]


"Max Findlay" <MaxFindlay@xxxxxx> wrote in message news:464631F0-5471-47FE-9774-D5E1D480491D@xxxxxx

> What happens is that the email sits in my Outbox until I shut down Windows
> Mail and then reopen it. At that point, Windows Mail condescends to send the
> email -- which then often takes hours (and I do mean hours) to be delivered
> to the intended recipient. I thought the problem might be with the Norton
> Protection outgoing email scan but turning that off seems to make no
> diference. I'm stumped.If you can think of a solution, I'd be really
> grateful! Thanks -- Max
>
> "Gary VanderMolen" wrote:
>

>> What happens when you try to send?
>> If there is an error message, right-click on it, copy, then paste it
>> into a reply here.
>>
>> Gary VanderMolen [MS MVP-WLM]
>>
>>
>> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message
>> news:6F05EF59-5572-416C-B86F-4A408BB3C067@xxxxxx

>> > Like loads of others, I have messages stuck in my Outbox and I cant send any
>> > messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
>> > delete the messages stuck in my Outbox but I still can't send any messages.
>> > Please help. Thanks a lot. Max

>>

Thanks very much for this. My problem is slightly different though (I had
already downloaded the patch you mentioned, thank you very much.) I can
delete the message in the Outbox if I want. What I can't do, though, is send
the message immediately (no matter what options I choose.) I have to shut
down Windows Mail and then restart it, at which point Windows Mail will send
the message in the Outbox. However, if someone sends me a message, I get it
immediately. How do I get Windows Mail to send a message immediately (and
without having to close it down every time)? If you have any thoughts, I'd be
really grateful. I'm going nuts here (I used to be able to set up Outlook
Express in 10 minutes tops and Windows Mail is taking days!) Regards -- Max

"Frank Saunders, MS-MVP OE/WM" wrote:

> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message
> news:464631F0-5471-47FE-9774-D5E1D480491D@xxxxxx

> > What happens is that the email sits in my Outbox until I shut down Windows
> > Mail and then reopen it. At that point, Windows Mail condescends to send
> > the
> > email -- which then often takes hours (and I do mean hours) to be
> > delivered
> > to the intended recipient. I thought the problem might be with the Norton
> > Protection outgoing email scan but turning that off seems to make no
> > diference. I'm stumped.If you can think of a solution, I'd be really
> > grateful! Thanks -- Max

>
>
> Messages may be stuck in the Outbox when you use Windows Mail on a computer
> that is running Windows Vista
> http://support.microsoft.com/kb/941090
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
>
>
>
>

Dear Gary -- Thanks for this. I've uninstalled the Norton AV as you suggested
and installed the free Grisoft /AVG AV software that works fine on my other
PCs/ laptop and mates said worked ok on Vista. (I should say though that all
of my other machines run Windows XP!) However, the problem remains the same
on this new Vista laptop: Windows Mail will only send email if I shut it down
and then restart it. Then it will send the messages in the Outbox
immediately. By contrast, if anyone sends me a message I do get it
immediately now. Are my mates wrong and is AVG is AV programme that doesn't
work on Vista? (How come Outlook Express was so straightward in this respect
I wonder?) If you had a second to let me know any further thoughts, I'd be
really grateful Thanks a lot -- Max

"Gary VanderMolen" wrote:

> Your Norton antivirus is the problem. Disabling it is insufficient,
> it needs to be uninstalled. Let us know how Windows Mail works
> after uninstalling all Norton apps and then rebooting.
>
> At your convenience, download and install a more compatible
> antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message news:464631F0-5471-47FE-9774-D5E1D480491D@xxxxxx

> > What happens is that the email sits in my Outbox until I shut down Windows
> > Mail and then reopen it. At that point, Windows Mail condescends to send the
> > email -- which then often takes hours (and I do mean hours) to be delivered
> > to the intended recipient. I thought the problem might be with the Norton
> > Protection outgoing email scan but turning that off seems to make no
> > diference. I'm stumped.If you can think of a solution, I'd be really
> > grateful! Thanks -- Max
> >
> > "Gary VanderMolen" wrote:
> >

> >> What happens when you try to send?
> >> If there is an error message, right-click on it, copy, then paste it
> >> into a reply here.
> >>
> >> Gary VanderMolen [MS MVP-WLM]
> >>
> >>
> >> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message
> >> news:6F05EF59-5572-416C-B86F-4A408BB3C067@xxxxxx
> >> > Like loads of others, I have messages stuck in my Outbox and I cant send any
> >> > messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
> >> > delete the messages stuck in my Outbox but I still can't send any messages.
> >> > Please help. Thanks a lot. Max
> >>

>
>

Following on from my earlier post today, I should add that I have tried
setting up an email account via Outlook. This works better except that
Outlook will not retain the password even though I have chosen to save it.
Is this another beauty of Windows Vista, do you know? Sorry to bother you
with all this but as you can probably tell I'm at my wits end here. Regards
-- Max

"Gary VanderMolen" wrote:

> Your Norton antivirus is the problem. Disabling it is insufficient,
> it needs to be uninstalled. Let us know how Windows Mail works
> after uninstalling all Norton apps and then rebooting.
>
> At your convenience, download and install a more compatible
> antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message news:464631F0-5471-47FE-9774-D5E1D480491D@xxxxxx

> > What happens is that the email sits in my Outbox until I shut down Windows
> > Mail and then reopen it. At that point, Windows Mail condescends to send the
> > email -- which then often takes hours (and I do mean hours) to be delivered
> > to the intended recipient. I thought the problem might be with the Norton
> > Protection outgoing email scan but turning that off seems to make no
> > diference. I'm stumped.If you can think of a solution, I'd be really
> > grateful! Thanks -- Max
> >
> > "Gary VanderMolen" wrote:
> >

> >> What happens when you try to send?
> >> If there is an error message, right-click on it, copy, then paste it
> >> into a reply here.
> >>
> >> Gary VanderMolen [MS MVP-WLM]
> >>
> >>
> >> "Max Findlay" <MaxFindlay@xxxxxx> wrote in message
> >> news:6F05EF59-5572-416C-B86F-4A408BB3C067@xxxxxx
> >> > Like loads of others, I have messages stuck in my Outbox and I cant send any
> >> > messages. I have downloaded the Microsoft Support Centre bugfix. This lets me
> >> > delete the messages stuck in my Outbox but I still can't send any messages.
> >> > Please help. Thanks a lot. Max
> >>

>
>