Windows Vista Forums

Items in outbox wont send
  1. #1


    Jools taylor00 Guest

    Items in outbox wont send

    Hi

    I opened up my e-mail the other day to find that a lot of the messages i
    thought i'd sent had not been. When i try to go back into them to resend it
    doesn't do anything. When i try to open a new mail message and send an
    e-mail it goes straight into my outbox - please help. My internet connection
    is fine so i can't see why it wont work.

    I can receive messages fine. As far as i am aware i haven't changed any
    settings so can't see why is doesn't send mails anymore.

    Any ideas



      My System SpecsSystem Spec

  2. #2
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,533
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
    Local Time: 02:07 PM
    usa us texas

     

    Re: Items in outbox wont send

    Quote Originally Posted by Jools taylor00 View Post
    Hi

    I opened up my e-mail the other day to find that a lot of the messages i
    thought i'd sent had not been. When i try to go back into them to resend it
    doesn't do anything. When i try to open a new mail message and send an
    e-mail it goes straight into my outbox - please help. My internet connection
    is fine so i can't see why it wont work.

    I can receive messages fine. As far as i am aware i haven't changed any
    settings so can't see why is doesn't send mails anymore.

    Any ideas
    Hi Jools Taylor,

    You probably have a stuck undeletable message in the Outbox. Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, and then install the KB941090 Microsoft Update to fix the stuck message.

    Windows Mail problems


    Hope you have a better day,
    Shawn

      My System SpecsSystem Spec

  3. #3


    Charles W Davis Guest

    Re: Items in outbox wont send

    You may find that one (the oldest) has an attachment that your ISP won't
    acccept. Usually the maximum is 5MB.
    "Jools taylor00" <Jools taylor00@xxxxxx> wrote in message
    news:0A875308-4A49-456C-9BC5-765EFBDD2D03@xxxxxx

    > Hi
    >
    > I opened up my e-mail the other day to find that a lot of the messages i
    > thought i'd sent had not been. When i try to go back into them to resend
    > it
    > doesn't do anything. When i try to open a new mail message and send an
    > e-mail it goes straight into my outbox - please help. My internet
    > connection
    > is fine so i can't see why it wont work.
    >
    > I can receive messages fine. As far as i am aware i haven't changed any
    > settings so can't see why is doesn't send mails anymore.
    >
    > Any ideas

      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen Guest

    Re: Items in outbox wont send

    Chances are, there is one 'stuck' email in your Outbox.
    To find it, move or delete as many of those messages as you can.
    Moving them to the Drafts folder is a good temporary holding place.
    After you find that one remaining message that is undeletable and
    unmovable, apply the Microsoft fix:
    http://support.microsoft.com/default.aspx/kb/941090

    Note: From the evidence accumulated over the last 8 months, it
    appears that Windows Mail is not compatible with McAfee and
    Norton antivirus, which is why this problem continues to happen.
    If you want a permanent solution, the non-compatible antivirus program
    will need to be uninstalled, not just disabled.

    After uninstalling your non-compatible antivirus, download
    and install a more compatible antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    Even compatible antivirus programs will need to have their
    email scanning option turned off. For more on this topic see
    http://www.oehelp.com/OETips.aspx#3

    --
    Gary VanderMolen [MS MVP-WLM]


    "Jools taylor00" <Jools taylor00@xxxxxx> wrote in message
    news:0A875308-4A49-456C-9BC5-765EFBDD2D03@xxxxxx

    > Hi
    >
    > I opened up my e-mail the other day to find that a lot of the messages i
    > thought i'd sent had not been. When i try to go back into them to resend it
    > doesn't do anything. When i try to open a new mail message and send an
    > e-mail it goes straight into my outbox - please help. My internet connection
    > is fine so i can't see why it wont work.
    >
    > I can receive messages fine. As far as i am aware i haven't changed any
    > settings so can't see why is doesn't send mails anymore.
    >
    > Any ideas

      My System SpecsSystem Spec

  5. #5


    Darryl B Guest

    Re: Items in outbox wont send



    "Gary VanderMolen" wrote:

    > Chances are, there is one 'stuck' email in your Outbox.
    > To find it, move or delete as many of those messages as you can.
    > Moving them to the Drafts folder is a good temporary holding place.
    > After you find that one remaining message that is undeletable and
    > unmovable, apply the Microsoft fix:
    > http://support.microsoft.com/default.aspx/kb/941090
    >
    > Note: From the evidence accumulated over the last 8 months, it
    > appears that Windows Mail is not compatible with McAfee and
    > Norton antivirus, which is why this problem continues to happen.
    > If you want a permanent solution, the non-compatible antivirus program
    > will need to be uninstalled, not just disabled.
    >
    > After uninstalling your non-compatible antivirus, download
    > and install a more compatible antivirus like the free Avast:
    > http://www.avast.com/eng/avast_4_home.html
    >
    > Even compatible antivirus programs will need to have their
    > email scanning option turned off. For more on this topic see
    > http://www.oehelp.com/OETips.aspx#3
    >
    > --
    > Gary VanderMolen [MS MVP-WLM]
    >
    >
    > "Jools taylor00" <Jools taylor00@xxxxxx> wrote in message
    > news:0A875308-4A49-456C-9BC5-765EFBDD2D03@xxxxxx

    > > Hi
    > >
    > > I opened up my e-mail the other day to find that a lot of the messages i
    > > thought i'd sent had not been. When i try to go back into them to resend it
    > > doesn't do anything. When i try to open a new mail message and send an
    > > e-mail it goes straight into my outbox - please help. My internet connection
    > > is fine so i can't see why it wont work.
    > >
    > > I can receive messages fine. As far as i am aware i haven't changed any
    > > settings so can't see why is doesn't send mails anymore.
    > >
    > > Any ideas
    >
    >

      My System SpecsSystem Spec

  6. #6


    mhrands Guest

    Re: Items in outbox wont send



    "Gary VanderMolen" wrote:

    > Chances are, there is one 'stuck' email in your Outbox.
    > To find it, move or delete as many of those messages as you can.
    > Moving them to the Drafts folder is a good temporary holding place.
    > After you find that one remaining message that is undeletable and
    > unmovable, apply the Microsoft fix:
    > http://support.microsoft.com/default.aspx/kb/941090
    >
    > Note: From the evidence accumulated over the last 8 months, it
    > appears that Windows Mail is not compatible with McAfee and
    > Norton antivirus, which is why this problem continues to happen.
    > If you want a permanent solution, the non-compatible antivirus program
    > will need to be uninstalled, not just disabled.
    >
    > After uninstalling your non-compatible antivirus, download
    > and install a more compatible antivirus like the free Avast:
    > http://www.avast.com/eng/avast_4_home.html
    >
    > Even compatible antivirus programs will need to have their
    > email scanning option turned off. For more on this topic see
    > http://www.oehelp.com/OETips.aspx#3
    >
    > --
    > Gary VanderMolen [MS MVP-WLM]
    >
    >
    > "Jools taylor00" <Jools taylor00@xxxxxx> wrote in message
    > news:0A875308-4A49-456C-9BC5-765EFBDD2D03@xxxxxx

    > > Hi
    > >
    > > I opened up my e-mail the other day to find that a lot of the messages i
    > > thought i'd sent had not been. When i try to go back into them to resend it
    > > doesn't do anything. When i try to open a new mail message and send an
    > > e-mail it goes straight into my outbox - please help. My internet connection
    > > is fine so i can't see why it wont work.
    > >
    > > I can receive messages fine. As far as i am aware i haven't changed any
    > > settings so can't see why is doesn't send mails anymore.
    > >
    > > Any ideas
    >
    >

      My System SpecsSystem Spec

  7. #7


    mhrands Guest

    Re: Items in outbox wont send

    This is the error message i get when i try to send my email. I dont know
    what to change to send.

    An unknown error has occurred. Subject 'ompf', Account: 'pop.charter.net',
    Server: 'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
    connection refused from [72.132.155.17]', Port: 25, Secure(SSL): No, Server
    Error: 421, Error Number: 0x800CCC67

      My System SpecsSystem Spec

  8. #8


    Guest

    Re: Items in outbox wont send


    "mhrands" <mhrands@xxxxxx> wrote in message
    news:A56DF045-F791-431F-8C2F-2EAC54267168@xxxxxx

    > This is the error message i get when i try to send my email. I dont know
    > what to change to send.
    >
    > An unknown error has occurred. Subject 'ompf', Account: 'pop.charter.net',
    > Server: 'smtp.charter.net', Protocol: SMTP, Server Response: '421
    > charter.net
    > connection refused from [72.132.155.17]', Port: 25, Secure(SSL): No,
    > Server
    > Error: 421, Error Number: 0x800CCC67
    Does the connection to smtp.charter.net go through charter.net's equipment
    all the way? If not, connections to port 25 are often blocked to cause
    trouble for spammers. You can ask charter.net if their outgoing email
    server listens to any other port for outgoing email, and if so, how to
    switch over to using it.



      My System SpecsSystem Spec

  9. #9


    Gary VanderMolen Guest

    Re: Items in outbox wont send

    The error message says you were connecting from IP 72.132.155.17
    which is a Roadrunner connection. Charter will not allow you to use
    their SMTP server from a non-Charter connection.

    --
    Gary VanderMolen [MS-MVP WLM]


    "mhrands" <mhrands@xxxxxx> wrote in message news:A56DF045-F791-431F-8C2F-2EAC54267168@xxxxxx

    > This is the error message i get when i try to send my email. I dont know
    > what to change to send.
    >
    > An unknown error has occurred. Subject 'ompf', Account: 'pop.charter.net',
    > Server: 'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
    > connection refused from [72.132.155.17]', Port: 25, Secure(SSL): No, Server
    > Error: 421, Error Number: 0x800CCC67

      My System SpecsSystem Spec

Items in outbox wont send problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
cannot send and cannot delete from Outbox or Sent Items Linda J Vista mail 2 08 Oct 2009
Message wont leave outbox and cant delete it colomoon Vista mail 7 12 Oct 2008
Microsoft Outlook - How can I delete items from the Outbox that ar Shirley .NET General 0 26 May 2008
can.t send mail goes to outbox but cannot send unknown error markb Vista mail 1 04 Dec 2007
Sent Items wont delete Marlis Vista mail 1 29 Sep 2007