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Vista - Windows Contacts has stopped working

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Old 10-04-2007   #1 (permalink)
Mark


 
 

Windows Contacts has stopped working

Whenever I add a new contact or start a new contact group, once I click the
Add button I get the message that Windows Contacts has stopped working. I
have rebooted a couple of times and this has repeated over several days.

Any ideas?
--
Mark

My System SpecsSystem Spec
Old 10-05-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Windows Contacts has stopped working

Can you give us a list of the third party security software you are running,
especially antivirus and anti-spyware.

--
Gary VanderMolen [MS MVP-WLM]


"Mark" <Mark@xxxxxx> wrote in message news:70E57D91-8985-4424-A489-65A2E7087E39@xxxxxx
Quote:

> Whenever I add a new contact or start a new contact group, once I click the
> Add button I get the message that Windows Contacts has stopped working. I
> have rebooted a couple of times and this has repeated over several days.
>
> Any ideas?
> --
> Mark
My System SpecsSystem Spec
Old 10-05-2007   #3 (permalink)
Windows Mail


 
 

RE: Windows Contacts has stopped working

Ciao, lo stesso problema accade per i miei contatti. Quando desidero
eliminare un contatto o un gruppo di contatti Internet Explorer smette di
funizonare!!!!

"Mark" wrote:
Quote:

> Whenever I add a new contact or start a new contact group, once I click the
> Add button I get the message that Windows Contacts has stopped working. I
> have rebooted a couple of times and this has repeated over several days.
>
> Any ideas?
> --
> Mark
My System SpecsSystem Spec
Old 10-05-2007   #4 (permalink)
Mark


 
 

Re: Windows Contacts has stopped working

I am running Norton Protection Suite. Personnel Firewall ON, Intrusion
Prevention ON, Spyware Protection ON. Basic Security ON.
--
Mark


"Gary VanderMolen" wrote:
Quote:

> Can you give us a list of the third party security software you are running,
> especially antivirus and anti-spyware.
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "Mark" <Mark@xxxxxx> wrote in message news:70E57D91-8985-4424-A489-65A2E7087E39@xxxxxx
Quote:

> > Whenever I add a new contact or start a new contact group, once I click the
> > Add button I get the message that Windows Contacts has stopped working. I
> > have rebooted a couple of times and this has repeated over several days.
> >
> > Any ideas?
> > --
> > Mark
>
My System SpecsSystem Spec
Old 10-05-2007   #5 (permalink)
Gary VanderMolen


 
 

Re: Windows Contacts has stopped working

Unfortunately, Windows Mail is not compatible with most Norton
or McAfee security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS MVP-WLM]


"Mark" <Mark@xxxxxx> wrote in message news:9B49BB5A-4300-4789-9F07-561707C2C763@xxxxxx
Quote:

>I am running Norton Protection Suite. Personnel Firewall ON, Intrusion
> Prevention ON, Spyware Protection ON. Basic Security ON.
> --
> Mark
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Can you give us a list of the third party security software you are running,
>> especially antivirus and anti-spyware.
>>
>> --
>> Gary VanderMolen [MS MVP-WLM]
>>
>>
>> "Mark" <Mark@xxxxxx> wrote in message news:70E57D91-8985-4424-A489-65A2E7087E39@xxxxxx
Quote:

>> > Whenever I add a new contact or start a new contact group, once I click the
>> > Add button I get the message that Windows Contacts has stopped working. I
>> > have rebooted a couple of times and this has repeated over several days.
>> >
>> > Any ideas?
>> > --
>> > Mark
My System SpecsSystem Spec
Old 10-06-2007   #6 (permalink)
Mark


 
 

Re: Windows Contacts has stopped working

I have installed Symantec Internet Security and Live Update and the issue
persists. I have rebooted the box three times and still having issues with
Windows Contacts.
--
Mark


"Gary VanderMolen" wrote:
Quote:

> Unfortunately, Windows Mail is not compatible with most Norton
> or McAfee security programs. Those will need to be
> uninstalled, not just disabled.
>
> After uninstalling your non-compatible antivirus, download
> and install a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "Mark" <Mark@xxxxxx> wrote in message news:9B49BB5A-4300-4789-9F07-561707C2C763@xxxxxx
Quote:

> >I am running Norton Protection Suite. Personnel Firewall ON, Intrusion
> > Prevention ON, Spyware Protection ON. Basic Security ON.
> > --
> > Mark
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Can you give us a list of the third party security software you are running,
> >> especially antivirus and anti-spyware.
> >>
> >> --
> >> Gary VanderMolen [MS MVP-WLM]
> >>
> >>
> >> "Mark" <Mark@xxxxxx> wrote in message news:70E57D91-8985-4424-A489-65A2E7087E39@xxxxxx
> >> > Whenever I add a new contact or start a new contact group, once I click the
> >> > Add button I get the message that Windows Contacts has stopped working. I
> >> > have rebooted a couple of times and this has repeated over several days.
> >> >
> >> > Any ideas?
> >> > --
> >> > Mark
>
My System SpecsSystem Spec
Old 10-06-2007   #7 (permalink)
Gary VanderMolen


 
 

Re: Windows Contacts has stopped working

Did you mean you *uninstalled* Symantec Internet Security?
I hope so.
Any other third party security software like anti-spyware?
If not, I have run out of ideas, and my only remaining suggestion
is to try Windows Live Mail:
http://get.live.com/betas/maildesktop_betas
--
Gary VanderMolen [MS MVP-WLM]


"Mark" <Mark@xxxxxx> wrote in message news:595E9FD7-9752-4CE9-8E7F-345020A963C2@xxxxxx
Quote:

>I have installed Symantec Internet Security and Live Update and the issue
> persists. I have rebooted the box three times and still having issues with
> Windows Contacts.
> --
> Mark
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Unfortunately, Windows Mail is not compatible with most Norton
>> or McAfee security programs. Those will need to be
>> uninstalled, not just disabled.
>>
>> After uninstalling your non-compatible antivirus, download
>> and install a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html
>>
>> Even compatible antivirus programs will need to have their
>> email scanning option turned off. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
>>
>> --
>> Gary VanderMolen [MS MVP-WLM]
>>
>>
>> "Mark" <Mark@xxxxxx> wrote in message news:9B49BB5A-4300-4789-9F07-561707C2C763@xxxxxx
Quote:

>> >I am running Norton Protection Suite. Personnel Firewall ON, Intrusion
>> > Prevention ON, Spyware Protection ON. Basic Security ON.
>> > --
>> > Mark
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Can you give us a list of the third party security software you are running,
>> >> especially antivirus and anti-spyware.
>> >>
>> >> --
>> >> Gary VanderMolen [MS MVP-WLM]
>> >>
>> >>
>> >> "Mark" <Mark@xxxxxx> wrote in message news:70E57D91-8985-4424-A489-65A2E7087E39@xxxxxx
>> >> > Whenever I add a new contact or start a new contact group, once I click the
>> >> > Add button I get the message that Windows Contacts has stopped working. I
>> >> > have rebooted a couple of times and this has repeated over several days.
>> >> >
>> >> > Any ideas?
>> >> > --
>> >> > Mark
>>
My System SpecsSystem Spec
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