You have two options (besides the draconian measure of restoring
the whole computer to factory condition).
1. Reset Windows Mail. Follow the procedure given here: Windows Mail problems
Scroll down to the section labeled "How to Backup and Reset
Windows Mail." As you can see, this is rather labor-intensive.
2. A better option is to simply upgrade to Windows Live Mail: http://get.live.com/wlmail/overview
Gary VanderMolen, MS-MVP (WLM)
"Maureen" <Maureen@xxxxxx> wrote in message news:7F4F8F88-1795-47E8-AE5B-48A90C6C8B73@xxxxxx
> I have error message says C:......Microsoft\Windows Mail\Backup\old is
> corrupt and unreadable...do I have to reinsatll Windows Mail....found info on
> Vista Forum...will not allow backup or restore. Also, Lenovo told me to
> restore to factory setting and consider switching to WXP. It is a 4mo old