We have a corrupted message stuck in Windows Mail outbox. It is preventing
Mail from sending any email out.

Cannot delete the message nor move it or copy it. Mail error alert says,
"an error has occurred with this message" Yeow - that helps.

Tried running database maintenance. No help. Condition remains.

Message body space in display says "unable to display this message" if we
try to delete or move it. Otherwise NO errors are expressed by Mail. Send
runs perfect, then Mail behaves as if it thinks there is no mail to go out.



Corrupted msg in outbox is clearly the problem.

Any help would be most appreciated.

FYI: account settings are perfect and generate no errors on receive
(identical settings); no errors on the server (because mail never tries to
send) and works perfectly in web interface.

Use this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

--
Gary VanderMolen [MS MVP-WLM]


"XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

> We have a corrupted message stuck in Windows Mail outbox. It is preventing
> Mail from sending any email out.
>
> Cannot delete the message nor move it or copy it. Mail error alert says,
> "an error has occurred with this message" Yeow - that helps.
>
> Tried running database maintenance. No help. Condition remains.
>
> Message body space in display says "unable to display this message" if we
> try to delete or move it. Otherwise NO errors are expressed by Mail. Send
> runs perfect, then Mail behaves as if it thinks there is no mail to go out.
>
> Corrupted msg in outbox is clearly the problem.
>
> Any help would be most appreciated.
>
> FYI: account settings are perfect and generate no errors on receive
> (identical settings); no errors on the server (because mail never tries to
> send) and works perfectly in web interface.

"Gary VanderMolen" wrote:

> Use this Microsoft fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

> > We have a corrupted message stuck in Windows Mail outbox. It is preventing
> > Mail from sending any email out.
> >
> > Cannot delete the message nor move it or copy it. Mail error alert says,
> > "an error has occurred with this message" Yeow - that helps.
> >
> > Tried running database maintenance. No help. Condition remains.
> >
> > Message body space in display says "unable to display this message" if we
> > try to delete or move it. Otherwise NO errors are expressed by Mail. Send
> > runs perfect, then Mail behaves as if it thinks there is no mail to go out.
> >
> > Corrupted msg in outbox is clearly the problem.
> >
> > Any help would be most appreciated.
> >
> > FYI: account settings are perfect and generate no errors on receive
> > (identical settings); no errors on the server (because mail never tries to
> > send) and works perfectly in web interface.

>

I tried to use this fix, but it wouldn't download properly.. Also having
lots of trouble with Windows Updateas well as this email problem!! Help,
please

"Gary VanderMolen" wrote:

> Use this Microsoft fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

> > We have a corrupted message stuck in Windows Mail outbox. It is preventing
> > Mail from sending any email out.
> >
> > Cannot delete the message nor move it or copy it. Mail error alert says,
> > "an error has occurred with this message" Yeow - that helps.
> >
> > Tried running database maintenance. No help. Condition remains.
> >
> > Message body space in display says "unable to display this message" if we
> > try to delete or move it. Otherwise NO errors are expressed by Mail. Send
> > runs perfect, then Mail behaves as if it thinks there is no mail to go out.
> >
> > Corrupted msg in outbox is clearly the problem.
> >
> > Any help would be most appreciated.
> >
> > FYI: account settings are perfect and generate no errors on receive
> > (identical settings); no errors on the server (because mail never tries to
> > send) and works perfectly in web interface.

>

I downloaded this fix and I've no more problem
--
Groet, Sieger


"Gary VanderMolen" wrote:

> Use this Microsoft fix:
> http://support.microsoft.com/default.aspx/kb/941090
> "Messages may be stuck in the Outbox when you use Windows Mail on a
> computer that is running Windows Vista"
>
> --
> Gary VanderMolen [MS MVP-WLM]
>
>
> "XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

> > We have a corrupted message stuck in Windows Mail outbox. It is preventing
> > Mail from sending any email out.
> >
> > Cannot delete the message nor move it or copy it. Mail error alert says,
> > "an error has occurred with this message" Yeow - that helps.
> >
> > Tried running database maintenance. No help. Condition remains.
> >
> > Message body space in display says "unable to display this message" if we
> > try to delete or move it. Otherwise NO errors are expressed by Mail. Send
> > runs perfect, then Mail behaves as if it thinks there is no mail to go out.
> >
> > Corrupted msg in outbox is clearly the problem.
> >
> > Any help would be most appreciated.
> >
> > FYI: account settings are perfect and generate no errors on receive
> > (identical settings); no errors on the server (because mail never tries to
> > send) and works perfectly in web interface.

>

Sounds like your computer problems are more severe than just email.
You may have to reinstall Vista.

--
Gary VanderMolen [MS MVP-WLM]


"Kikilink" <Kikilink@xxxxxx> wrote in message news:A0D0D26E-B36D-428D-A140-DAE257F7A334@xxxxxx

>I tried to use this fix, but it wouldn't download properly.. Also having
> lots of trouble with Windows Updateas well as this email problem!! Help,
> please
>
> "Gary VanderMolen" wrote:
>

>> Use this Microsoft fix:
>> http://support.microsoft.com/default.aspx/kb/941090
>> "Messages may be stuck in the Outbox when you use Windows Mail on a
>> computer that is running Windows Vista"
>>
>> --
>> Gary VanderMolen [MS MVP-WLM]
>>
>>
>> "XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

>> > We have a corrupted message stuck in Windows Mail outbox. It is preventing
>> > Mail from sending any email out.
>> >
>> > Cannot delete the message nor move it or copy it. Mail error alert says,
>> > "an error has occurred with this message" Yeow - that helps.
>> >
>> > Tried running database maintenance. No help. Condition remains.
>> >
>> > Message body space in display says "unable to display this message" if we
>> > try to delete or move it. Otherwise NO errors are expressed by Mail. Send
>> > runs perfect, then Mail behaves as if it thinks there is no mail to go out.
>> >
>> > Corrupted msg in outbox is clearly the problem.
>> >
>> > Any help would be most appreciated.
>> >
>> > FYI: account settings are perfect and generate no errors on receive
>> > (identical settings); no errors on the server (because mail never tries to
>> > send) and works perfectly in web interface.

>>

I have error message says C:......Microsoft\Windows Mail\Backup\old is
corrupt and unreadable...do I have to reinsatll Windows Mail....found info on
Vista Forum...will not allow backup or restore. Also, Lenovo told me to
restore to factory setting and consider switching to WXP. It is a 4mo old
computer.
x

"Sieger" wrote:

> I downloaded this fix and I've no more problem
> --
> Groet, Sieger
>
>
> "Gary VanderMolen" wrote:
>

> > Use this Microsoft fix:
> > http://support.microsoft.com/default.aspx/kb/941090
> > "Messages may be stuck in the Outbox when you use Windows Mail on a
> > computer that is running Windows Vista"
> >
> > --
> > Gary VanderMolen [MS MVP-WLM]
> >
> >
> > "XXP" <XXP@xxxxxx> wrote in message news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx

> > > We have a corrupted message stuck in Windows Mail outbox. It is preventing
> > > Mail from sending any email out.
> > >
> > > Cannot delete the message nor move it or copy it. Mail error alert says,
> > > "an error has occurred with this message" Yeow - that helps.
> > >
> > > Tried running database maintenance. No help. Condition remains.
> > >
> > > Message body space in display says "unable to display this message" if we
> > > try to delete or move it. Otherwise NO errors are expressed by Mail. Send
> > > runs perfect, then Mail behaves as if it thinks there is no mail to go out.
> > >
> > > Corrupted msg in outbox is clearly the problem.
> > >
> > > Any help would be most appreciated.
> > >
> > > FYI: account settings are perfect and generate no errors on receive
> > > (identical settings); no errors on the server (because mail never tries to
> > > send) and works perfectly in web interface.

> >

Windows Mail is part of Vista and is very hard to uninstall or reinstall
without doing the same to the rest of Vista. Restoring to factory
settings should uninstall and reinstall both, but will probably wipe out
any files you've saved since Vista was installed before.

"Maureen" <Maureen@xxxxxx> wrote in message
news:7F4F8F88-1795-47E8-AE5B-48A90C6C8B73@xxxxxx

> I have error message says C:......Microsoft\Windows Mail\Backup\old is
> corrupt and unreadable...do I have to reinsatll Windows Mail....found info
> on
> Vista Forum...will not allow backup or restore. Also, Lenovo told me to
> restore to factory setting and consider switching to WXP. It is a 4mo old
> computer.
> x
>
> "Sieger" wrote:
>

>> I downloaded this fix and I've no more problem
>> --
>> Groet, Sieger
>>
>>
>> "Gary VanderMolen" wrote:
>>

>> > Use this Microsoft fix:
>> > http://support.microsoft.com/default.aspx/kb/941090
>> > "Messages may be stuck in the Outbox when you use Windows Mail on a
>> > computer that is running Windows Vista"
>> >
>> > --
>> > Gary VanderMolen [MS MVP-WLM]
>> >
>> >
>> > "XXP" <XXP@xxxxxx> wrote in message
>> > news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx
>> > > We have a corrupted message stuck in Windows Mail outbox. It is
>> > > preventing
>> > > Mail from sending any email out.
>> > >
>> > > Cannot delete the message nor move it or copy it. Mail error alert
>> > > says,
>> > > "an error has occurred with this message" Yeow - that helps.
>> > >
>> > > Tried running database maintenance. No help. Condition remains.
>> > >
>> > > Message body space in display says "unable to display this message"
>> > > if we
>> > > try to delete or move it. Otherwise NO errors are expressed by Mail.
>> > > Send
>> > > runs perfect, then Mail behaves as if it thinks there is no mail to
>> > > go out.
>> > >
>> > > Corrupted msg in outbox is clearly the problem.
>> > >
>> > > Any help would be most appreciated.
>> > >
>> > > FYI: account settings are perfect and generate no errors on receive
>> > > (identical settings); no errors on the server (because mail never
>> > > tries to
>> > > send) and works perfectly in web interface.
>> >

Thanks for reply. In the meantime, I found info on Vista Forum..How to Fix
Most Problems with Vista's Windows Mail...www.vistax64.com/tutorials/62560.
Wealth of info for any problems...one section talks about reseting WM if
there is corrupt file. I might try! Also, infor about restoring for
different reasons. If you check it out, would you let me know what you
think. Thank you!

"robertmiles@xxxxxx" wrote:

> Windows Mail is part of Vista and is very hard to uninstall or reinstall
> without doing the same to the rest of Vista. Restoring to factory
> settings should uninstall and reinstall both, but will probably wipe out
> any files you've saved since Vista was installed before.
>
> "Maureen" <Maureen@xxxxxx> wrote in message
> news:7F4F8F88-1795-47E8-AE5B-48A90C6C8B73@xxxxxx

> > I have error message says C:......Microsoft\Windows Mail\Backup\old is
> > corrupt and unreadable...do I have to reinsatll Windows Mail....found info
> > on
> > Vista Forum...will not allow backup or restore. Also, Lenovo told me to
> > restore to factory setting and consider switching to WXP. It is a 4mo old
> > computer.
> > x
> >
> > "Sieger" wrote:
> >

> >> I downloaded this fix and I've no more problem
> >> --
> >> Groet, Sieger
> >>
> >>
> >> "Gary VanderMolen" wrote:
> >>
> >> > Use this Microsoft fix:
> >> > http://support.microsoft.com/default.aspx/kb/941090
> >> > "Messages may be stuck in the Outbox when you use Windows Mail on a
> >> > computer that is running Windows Vista"
> >> >
> >> > --
> >> > Gary VanderMolen [MS MVP-WLM]
> >> >
> >> >
> >> > "XXP" <XXP@xxxxxx> wrote in message
> >> > news:183E369F-8D5A-4A38-9E4A-6A91B7CC6817@xxxxxx
> >> > > We have a corrupted message stuck in Windows Mail outbox. It is
> >> > > preventing
> >> > > Mail from sending any email out.
> >> > >
> >> > > Cannot delete the message nor move it or copy it. Mail error alert
> >> > > says,
> >> > > "an error has occurred with this message" Yeow - that helps.
> >> > >
> >> > > Tried running database maintenance. No help. Condition remains.
> >> > >
> >> > > Message body space in display says "unable to display this message"
> >> > > if we
> >> > > try to delete or move it. Otherwise NO errors are expressed by Mail.
> >> > > Send
> >> > > runs perfect, then Mail behaves as if it thinks there is no mail to
> >> > > go out.
> >> > >
> >> > > Corrupted msg in outbox is clearly the problem.
> >> > >
> >> > > Any help would be most appreciated.
> >> > >
> >> > > FYI: account settings are perfect and generate no errors on receive
> >> > > (identical settings); no errors on the server (because mail never
> >> > > tries to
> >> > > send) and works perfectly in web interface.
> >> >

>
>
>

You have two options (besides the draconian measure of restoring
the whole computer to factory condition).

1. Reset Windows Mail. Follow the procedure given here:
Windows Mail problems
Scroll down to the section labeled "How to Backup and Reset
Windows Mail." As you can see, this is rather labor-intensive.

2. A better option is to simply upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (WLM)


"Maureen" <Maureen@xxxxxx> wrote in message news:7F4F8F88-1795-47E8-AE5B-48A90C6C8B73@xxxxxx

> I have error message says C:......Microsoft\Windows Mail\Backup\old is
> corrupt and unreadable...do I have to reinsatll Windows Mail....found info on
> Vista Forum...will not allow backup or restore. Also, Lenovo told me to
> restore to factory setting and consider switching to WXP. It is a 4mo old
> computer.
> x