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Vista - Still Can't Send Mail

Reply
 
Old 10-08-2007   #1 (permalink)
Merle


 
 

Still Can't Send Mail

I'm new to Vista 64 bit. I have been reading your threads on how to handle
the "sending mail" problem. I've downloaded some patches, I've turned off
the AVG virus email scanner; still to no avail.

I can receive mail, but cannot send it. I get the following error message:

554 5.7.1 error "The message could not be sent because your e-mail program
needs to identify itself to the sending mail server.

I've checked both the pop3 account and the smtp account and both are set up
as instructed.

Any suggestions???

Thank you,
Merle

My System SpecsSystem Spec
Old 10-08-2007   #2 (permalink)
Dave


 
 

Re: Still Can't Send Mail

Are you connected to your ISP's network when this occurs?
Please post the entire error message.


"Merle" <Merle@xxxxxx> wrote in message
news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
Quote:

> I'm new to Vista 64 bit. I have been reading your threads on how to
> handle
> the "sending mail" problem. I've downloaded some patches, I've turned off
> the AVG virus email scanner; still to no avail.
>
> I can receive mail, but cannot send it. I get the following error
> message:
>
> 554 5.7.1 error "The message could not be sent because your e-mail
> program
> needs to identify itself to the sending mail server.
>
> I've checked both the pop3 account and the smtp account and both are set
> up
> as instructed.
>
> Any suggestions???
>
> Thank you,
> Merle
My System SpecsSystem Spec
Old 10-08-2007   #3 (permalink)
Merle


 
 

Re: Still Can't Send Mail

554 5.7.1 error "The message could not be sent because your e-mail
Quote:
Quote:

> > program
> > needs to identify itself to the sending mail server.
The above is the entire error message. I believe I'm connected to the
ISP's network because I can receive mail, it just won't send anything.

Thank you

"Dave" wrote:
Quote:

> Are you connected to your ISP's network when this occurs?
> Please post the entire error message.
>
>
> "Merle" <Merle@xxxxxx> wrote in message
> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
Quote:

> > I'm new to Vista 64 bit. I have been reading your threads on how to
> > handle
> > the "sending mail" problem. I've downloaded some patches, I've turned off
> > the AVG virus email scanner; still to no avail.
> >
> > I can receive mail, but cannot send it. I get the following error
> > message:
> >
> > 554 5.7.1 error "The message could not be sent because your e-mail
> > program
> > needs to identify itself to the sending mail server.
> >
> > I've checked both the pop3 account and the smtp account and both are set
> > up
> > as instructed.
> >
> > Any suggestions???
> >
> > Thank you,
> > Merle
>
>
My System SpecsSystem Spec
Old 10-08-2007   #4 (permalink)
Merle


 
 

Re: Still Can't Send Mail

I figured the problem out. Thanks for your help.

Merle

"Dave" wrote:
Quote:

> Are you connected to your ISP's network when this occurs?
> Please post the entire error message.
>
>
> "Merle" <Merle@xxxxxx> wrote in message
> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
Quote:

> > I'm new to Vista 64 bit. I have been reading your threads on how to
> > handle
> > the "sending mail" problem. I've downloaded some patches, I've turned off
> > the AVG virus email scanner; still to no avail.
> >
> > I can receive mail, but cannot send it. I get the following error
> > message:
> >
> > 554 5.7.1 error "The message could not be sent because your e-mail
> > program
> > needs to identify itself to the sending mail server.
> >
> > I've checked both the pop3 account and the smtp account and both are set
> > up
> > as instructed.
> >
> > Any suggestions???
> >
> > Thank you,
> > Merle
>
>
My System SpecsSystem Spec
Old 10-08-2007   #5 (permalink)
Dave


 
 

Re: Still Can't Send Mail

I'm curious, what was the fix?


"Merle" <Merle@xxxxxx> wrote in message
news:9136AB98-2B23-4DC1-BBDD-C0BCF72504EA@xxxxxx
Quote:

> I figured the problem out. Thanks for your help.
>
> Merle
>
> "Dave" wrote:
>
Quote:

>> Are you connected to your ISP's network when this occurs?
>> Please post the entire error message.
>>
>>
>> "Merle" <Merle@xxxxxx> wrote in message
>> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
Quote:

>> > I'm new to Vista 64 bit. I have been reading your threads on how to
>> > handle
>> > the "sending mail" problem. I've downloaded some patches, I've turned
>> > off
>> > the AVG virus email scanner; still to no avail.
>> >
>> > I can receive mail, but cannot send it. I get the following error
>> > message:
>> >
>> > 554 5.7.1 error "The message could not be sent because your e-mail
>> > program
>> > needs to identify itself to the sending mail server.
>> >
>> > I've checked both the pop3 account and the smtp account and both are
>> > set
>> > up
>> > as instructed.
>> >
>> > Any suggestions???
>> >
>> > Thank you,
>> > Merle
>>
>>
My System SpecsSystem Spec
Old 10-08-2007   #6 (permalink)
DanG


 
 

Re: Still Can't Send Mail

Dan G
Yes, please tell us what was the solution


"Dave" wrote:
Quote:

> I'm curious, what was the fix?
>
>
> "Merle" <Merle@xxxxxx> wrote in message
> news:9136AB98-2B23-4DC1-BBDD-C0BCF72504EA@xxxxxx
Quote:

> > I figured the problem out. Thanks for your help.
> >
> > Merle
> >
> > "Dave" wrote:
> >
Quote:

> >> Are you connected to your ISP's network when this occurs?
> >> Please post the entire error message.
> >>
> >>
> >> "Merle" <Merle@xxxxxx> wrote in message
> >> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
> >> > I'm new to Vista 64 bit. I have been reading your threads on how to
> >> > handle
> >> > the "sending mail" problem. I've downloaded some patches, I've turned
> >> > off
> >> > the AVG virus email scanner; still to no avail.
> >> >
> >> > I can receive mail, but cannot send it. I get the following error
> >> > message:
> >> >
> >> > 554 5.7.1 error "The message could not be sent because your e-mail
> >> > program
> >> > needs to identify itself to the sending mail server.
> >> >
> >> > I've checked both the pop3 account and the smtp account and both are
> >> > set
> >> > up
> >> > as instructed.
> >> >
> >> > Any suggestions???
> >> >
> >> > Thank you,
> >> > Merle
> >>
> >>
>
My System SpecsSystem Spec
Old 10-08-2007   #7 (permalink)
Muenster


 
 

RE: Still Can't Send Mail



"Merle" wrote:
Quote:

> I'm new to Vista 64 bit. I have been reading your threads on how to handle
> the "sending mail" problem. I've downloaded some patches, I've turned off
> the AVG virus email scanner; still to no avail.
>
> I can receive mail, but cannot send it. I get the following error message:
>
> 554 5.7.1 error "The message could not be sent because your e-mail program
> needs to identify itself to the sending mail server.
>
> I've checked both the pop3 account and the smtp account and both are set up
> as instructed.
>
> Any suggestions???
>
> Thank you,
> Merle

I cannot send it eather. Only when I colse Windows Mail and reopen then the
Mail is gone. No failure code is arriving.
My System SpecsSystem Spec
Old 10-08-2007   #8 (permalink)
Muenster


 
 

Re: Still Can't Send Mail



"DanG" wrote:
Quote:

> Dan G
> Yes, please tell us what was the solution
>
>
> "Dave" wrote:
>
Quote:

> > I'm curious, what was the fix?
> >
> >
> > "Merle" <Merle@xxxxxx> wrote in message
> > news:9136AB98-2B23-4DC1-BBDD-C0BCF72504EA@xxxxxx
Quote:

> > > I figured the problem out. Thanks for your help.
> > >
> > > Merle
> > >
> > > "Dave" wrote:
> > >
> > >> Are you connected to your ISP's network when this occurs?
> > >> Please post the entire error message.
> > >>
> > >>
> > >> "Merle" <Merle@xxxxxx> wrote in message
> > >> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
> > >> > I'm new to Vista 64 bit. I have been reading your threads on how to
> > >> > handle
> > >> > the "sending mail" problem. I've downloaded some patches, I've turned
> > >> > off
> > >> > the AVG virus email scanner; still to no avail.
> > >> >
> > >> > I can receive mail, but cannot send it. I get the following error
> > >> > message:
> > >> >
> > >> > 554 5.7.1 error "The message could not be sent because your e-mail
> > >> > program
> > >> > needs to identify itself to the sending mail server.
> > >> >
> > >> > I've checked both the pop3 account and the smtp account and both are
> > >> > set
> > >> > up
> > >> > as instructed.
> > >> >
> > >> > Any suggestions???
> > >> >
> > >> > Thank you,
> > >> > Merle
> > >>
> > >>
> > Its a Windows Vista Problem like others!!!
My System SpecsSystem Spec
Old 10-08-2007   #9 (permalink)
Dave


 
 

Re: Still Can't Send Mail

That wasn't the fix..
and when you reply to a quoted message, don't start immediately after the
quote prefix (>>), instead hit Enter and start on the next line.



"Muenster" <Muenster@xxxxxx> wrote in message
news:AF93BCB0-6F2B-4632-9016-A6B32D962D67@xxxxxx
Quote:

>
>
> "DanG" wrote:
>
Quote:

>> Dan G
>> Yes, please tell us what was the solution
>>
>>
>> "Dave" wrote:
>>
Quote:

>> > I'm curious, what was the fix?
>> >
>> >
>> > "Merle" <Merle@xxxxxx> wrote in message
>> > news:9136AB98-2B23-4DC1-BBDD-C0BCF72504EA@xxxxxx
>> > > I figured the problem out. Thanks for your help.
>> > >
>> > > Merle
>> > >
>> > > "Dave" wrote:
>> > >
>> > >> Are you connected to your ISP's network when this occurs?
>> > >> Please post the entire error message.
>> > >>
>> > >>
>> > >> "Merle" <Merle@xxxxxx> wrote in message
>> > >> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
>> > >> > I'm new to Vista 64 bit. I have been reading your threads on how
>> > >> > to
>> > >> > handle
>> > >> > the "sending mail" problem. I've downloaded some patches, I've
>> > >> > turned
>> > >> > off
>> > >> > the AVG virus email scanner; still to no avail.
>> > >> >
>> > >> > I can receive mail, but cannot send it. I get the following error
>> > >> > message:
>> > >> >
>> > >> > 554 5.7.1 error "The message could not be sent because your
>> > >> > e-mail
>> > >> > program
>> > >> > needs to identify itself to the sending mail server.
>> > >> >
>> > >> > I've checked both the pop3 account and the smtp account and both
>> > >> > are
>> > >> > set
>> > >> > up
>> > >> > as instructed.
>> > >> >
>> > >> > Any suggestions???
>> > >> >
>> > >> > Thank you,
>> > >> > Merle
>> > >>
>> > >>
>> > Its a Windows Vista Problem like others!!!
My System SpecsSystem Spec
Old 10-08-2007   #10 (permalink)
Gary VanderMolen


 
 

Re: Still Can't Send Mail

More than likely he needed to enable "My server requires authentication."

--
Gary VanderMolen [MS MVP-WLM]


"Dave" <dave@xxxxxx> wrote in message news:O50ZogcCIHA.5328@xxxxxx
Quote:

> I'm curious, what was the fix?
>
>
> "Merle" <Merle@xxxxxx> wrote in message
> news:9136AB98-2B23-4DC1-BBDD-C0BCF72504EA@xxxxxx
Quote:

>> I figured the problem out. Thanks for your help.
>>
>> Merle
>>
>> "Dave" wrote:
>>
Quote:

>>> Are you connected to your ISP's network when this occurs?
>>> Please post the entire error message.
>>>
>>>
>>> "Merle" <Merle@xxxxxx> wrote in message
>>> news:68974E1A-EEFF-4943-AE73-8D9DFD2FC620@xxxxxx
>>> > I'm new to Vista 64 bit. I have been reading your threads on how to
>>> > handle
>>> > the "sending mail" problem. I've downloaded some patches, I've turned
>>> > off
>>> > the AVG virus email scanner; still to no avail.
>>> >
>>> > I can receive mail, but cannot send it. I get the following error
>>> > message:
>>> >
>>> > 554 5.7.1 error "The message could not be sent because your e-mail
>>> > program
>>> > needs to identify itself to the sending mail server.
>>> >
>>> > I've checked both the pop3 account and the smtp account and both are
>>> > set
>>> > up
>>> > as instructed.
>>> >
>>> > Any suggestions???
>>> >
>>> > Thank you,
>>> > Merle
>>>
>>>
My System SpecsSystem Spec
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