Windows Vista Forums

I cant send out email

  1. #1


    Donna N Guest

    I cant send out email

    Just today this started,
    I receive email but I get an error message when I try to send one.l
    Whats up. This just started today

      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: I cant send out email

    We would need a lot more details than what you provided.
    A good start is to copy the error message and paste it into
    a reply here.

    --
    Gary VanderMolen [MS MVP-WLM]


    "Donna N" <Donna N@xxxxxx> wrote in message news:1DE4965E-400F-4059-B742-2E157C1AA259@xxxxxx

    > Just today this started,
    > I receive email but I get an error message when I try to send one.l
    > Whats up. This just started today

      My System SpecsSystem Spec

  3. #3


    Jadc D Guest

    RE: I cant send out email



    "I am having the same problem emails using microsoft mail with Windows
    Vista, and it happened after the automatic updates were installed last night.
    I restored my computer to an earlier date and it worked fine, but when the
    updates were installed again, the problem returned.


      My System SpecsSystem Spec

  4. #4


    Sammy Guest

    RE: I cant send out email



    "Jadc D" wrote:

    >
    >
    > "I am having the same problem emails using microsoft mail with Windows
    > Vista, and it happened after the automatic updates were installed last night.
    > I restored my computer to an earlier date and it worked fine, but when the
    > updates were installed again, the problem returned.
    >

      My System SpecsSystem Spec

  5. #5


    Jadc D Guest

    RE: I cant send out email

    this is the message I get when I try to send email. Incoming messages still
    work fine.

    "The connection to the server has failed. Subject 'test', Account:
    'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
    Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

    A few minutes later, the mail will be sent out automatically.

      My System SpecsSystem Spec

  6. #6


    Alex B Guest

    RE: I cant send out email

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was 'ablanton90@xxxxxx'. Subject 'Re:
    Uncle Garry', Account: 'Personal', Server: 'smtp.windstream.net', Protocol:
    SMTP, Server Response: '553 Authentication is required to send mail as
    <ablanton90@xxxxxx>', Port: 25, Secure(SSL): No, Server Error: 553,
    Error Number: 0x800CCC78

    "Jadc D" wrote:

    > this is the message I get when I try to send email. Incoming messages still
    > work fine.
    >
    > "The connection to the server has failed. Subject 'test', Account:
    > 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    >
    > A few minutes later, the mail will be sent out automatically.

      My System SpecsSystem Spec

  7. #7


    Alex B Guest

    RE: I cant send out email

    What you need to do is go to Tools, then Accounts. Select the account you are
    having trouble with and select properties. Under servers there should be a
    little check box that says "My server recquires Authentication". If you click
    this box and apply the settings, the mail will have no problem being sent.
    Sorry about the copy of error message earlier, just wanted to show you all
    what I had going on.

    "Jadc D" wrote:

    > this is the message I get when I try to send email. Incoming messages still
    > work fine.
    >
    > "The connection to the server has failed. Subject 'test', Account:
    > 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    >
    > A few minutes later, the mail will be sent out automatically.

      My System SpecsSystem Spec

  8. #8


    Gary VanderMolen Guest

    Re: I cant send out email

    The fact that the send failure started happening after doing the
    Windows Updates is probably a coincidence.

    First, please confirm that DLS is your home ISP, and you were
    sending from home when the problem occurred.

    Next, check to see which antivirus you are using.
    Windows Mail is not compatible with most McAfee
    or Norton security programs. Those will need to be
    uninstalled, not just disabled.

    After uninstalling your non-compatible antivirus, download
    and install a more compatible antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    Even compatible antivirus programs will need to have their
    email scanning option turned off. For more on this topic see
    http://www.oehelp.com/OETips.aspx#3

    --
    Gary VanderMolen [MS MVP-WLM]


    "Jadc D" <JadcD@xxxxxx> wrote in message news:34FF26D8-8DC8-4CB7-87BE-1DFD2EADE9B1@xxxxxx

    > this is the message I get when I try to send email. Incoming messages still
    > work fine.
    >
    > "The connection to the server has failed. Subject 'test', Account:
    > 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    >
    > A few minutes later, the mail will be sent out automatically.

      My System SpecsSystem Spec

  9. #9


    Jadc D Guest

    Re: I cant send out email



    Yes, DLS is my server and I was sending from home. The box was checked in
    the accounts section for Authentication and I'm using AVG anti-virus.
    It seems to be working fine now Gary and Alex, so it may have been a
    slowdown somewhere down the line.
    Thanks for your advice.
    Jack

      My System SpecsSystem Spec

  10. #10


    Gary VanderMolen Guest

    Re: I cant send out email

    Good to hear. Make sure AVG is configured so as not to
    scan emails.

    --
    Gary VanderMolen [MS MVP-WLM]


    "Jadc D" <JadcD@xxxxxx> wrote in message news:A0E40893-C5C7-486C-BB7F-AA90AE9A79F7@xxxxxx

    >
    >
    > Yes, DLS is my server and I was sending from home. The box was checked in
    > the accounts section for Authentication and I'm using AVG anti-virus.
    > It seems to be working fine now Gary and Alex, so it may have been a
    > slowdown somewhere down the line.
    > Thanks for your advice.
    > Jack

      My System SpecsSystem Spec

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