Just today this started,
I receive email but I get an error message when I try to send one.l
Whats up. This just started today
Just today this started,
I receive email but I get an error message when I try to send one.l
Whats up. This just started today
We would need a lot more details than what you provided.
A good start is to copy the error message and paste it into
a reply here.
--
Gary VanderMolen [MS MVP-WLM]
"Donna N" <Donna N@xxxxxx> wrote in message news:1DE4965E-400F-4059-B742-2E157C1AA259@xxxxxx
> Just today this started,
> I receive email but I get an error message when I try to send one.l
> Whats up. This just started today
"I am having the same problem emails using microsoft mail with Windows
Vista, and it happened after the automatic updates were installed last night.
I restored my computer to an earlier date and it worked fine, but when the
updates were installed again, the problem returned.
"Jadc D" wrote:
>
>
> "I am having the same problem emails using microsoft mail with Windows
> Vista, and it happened after the automatic updates were installed last night.
> I restored my computer to an earlier date and it worked fine, but when the
> updates were installed again, the problem returned.
>
this is the message I get when I try to send email. Incoming messages still
work fine.
"The connection to the server has failed. Subject 'test', Account:
'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
A few minutes later, the mail will be sent out automatically.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was 'ablanton90@xxxxxx'. Subject 'Re:
Uncle Garry', Account: 'Personal', Server: 'smtp.windstream.net', Protocol:
SMTP, Server Response: '553 Authentication is required to send mail as
<ablanton90@xxxxxx>', Port: 25, Secure(SSL): No, Server Error: 553,
Error Number: 0x800CCC78
"Jadc D" wrote:
> this is the message I get when I try to send email. Incoming messages still
> work fine.
>
> "The connection to the server has failed. Subject 'test', Account:
> 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> A few minutes later, the mail will be sent out automatically.
What you need to do is go to Tools, then Accounts. Select the account you are
having trouble with and select properties. Under servers there should be a
little check box that says "My server recquires Authentication". If you click
this box and apply the settings, the mail will have no problem being sent.
Sorry about the copy of error message earlier, just wanted to show you all
what I had going on.
"Jadc D" wrote:
> this is the message I get when I try to send email. Incoming messages still
> work fine.
>
> "The connection to the server has failed. Subject 'test', Account:
> 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> A few minutes later, the mail will be sent out automatically.
The fact that the send failure started happening after doing the
Windows Updates is probably a coincidence.
First, please confirm that DLS is your home ISP, and you were
sending from home when the problem occurred.
Next, check to see which antivirus you are using.
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS MVP-WLM]
"Jadc D" <JadcD@xxxxxx> wrote in message news:34FF26D8-8DC8-4CB7-87BE-1DFD2EADE9B1@xxxxxx
> this is the message I get when I try to send email. Incoming messages still
> work fine.
>
> "The connection to the server has failed. Subject 'test', Account:
> 'mail.dls.net', Server: 'mail.dls.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> A few minutes later, the mail will be sent out automatically.
Yes, DLS is my server and I was sending from home. The box was checked in
the accounts section for Authentication and I'm using AVG anti-virus.
It seems to be working fine now Gary and Alex, so it may have been a
slowdown somewhere down the line.
Thanks for your advice.
Jack
Good to hear. Make sure AVG is configured so as not to
scan emails.
--
Gary VanderMolen [MS MVP-WLM]
"Jadc D" <JadcD@xxxxxx> wrote in message news:A0E40893-C5C7-486C-BB7F-AA90AE9A79F7@xxxxxx
>
>
> Yes, DLS is my server and I was sending from home. The box was checked in
> the accounts section for Authentication and I'm using AVG anti-virus.
> It seems to be working fine now Gary and Alex, so it may have been a
> slowdown somewhere down the line.
> Thanks for your advice.
> Jack
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